F 0584
Level of Harm - Minimal harm
or potential for actual harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
Based on observations and staff interviews, it was determined that the facility failed to maintain a safe,
clean, comfortable, and home-like environment in four resident rooms (Residents' 2, 3, 4, and 5 rooms).
Residents Affected - Few
Findings include:
Observation in Resident 2's room on January 11, 2024, at 1:00 PM, revealed the Resident was in bed and
there were items on the floor to the right and left of the recliner, crumbs on the floor under and around the
Resident's bed, and, in the bathroom, there was a broken dresser drawer on the floor with several items
inside.
Observation in Resident 2's room on January 11, 2024, at 1:04 PM, with Employee 1 (Licensed Practical
Nurse), revealed the drawer to the nightstand was observed on the bathroom floor to the left of the sink in
the corner. The front of the drawer was off and laying inside the rest of the drawer, as well as a compact
disc, large greeting card, and bottom portion of a plastic bottle. The nightstand to the right of the bed (facing
the bed) contained all three drawers; however, the top drawer had a different handle on it. To the right of the
recliner on the floor was a black plastic cape and an empty plastic food container. On the floor to the left of
the recliner behind the recliner were three empty black raspberry water bottles standing upright. To the left
front of the recliner was a paper bag filled with used tissue paper and other paper trash. On top of the
recliner was a broken radio, a broken headset, an intact head set, and compact disc player. There were
food crumbs on the floor around and under Resident 2's bed, and several spots of dried red liquid to the left
side of the bed.
Employee 1 left the room to retrieve a trash bag and, upon return, revealed that the housekeeper hadn't
cleaned Resident 2's room for that day.
Observation and interview with the Nursing Home Administrator (NHA) on January 11,2024, at 2:35 PM, in
the Resident's room revealed food crumbs remained under the Resident's bed. It was revealed by the NHA
that she would follow-up with housekeeping.
Observation in Resident 3's room on January 11, 2024, at 11:24 AM, revealed a dried, orange liquid on the
floor between the bed and the window, food crumbs and empty food wrappers on floor to the left side and
under the bed, and the over bed table contained a grey film.
Observation with the NHA on January 11,2024, at 2:30 PM, revealed the food crumbs were cleaned up
from the floor and over bed table, however, the dried orange liquid remained on the floor.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
395223
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395223
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Gardens at West Shore, The
770 Poplar Church Road
Camp Hill, PA 17011
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview with the NHA and Employee 2 (Housekeeper) on January 11,2024, at 2:30 PM, it was
revealed that Resident 3's room had been cleaned and the orange mark on the floor is a stain and doesn't
wash up. NHA requested Employee 2 to attempt to scrape the orange mark off of the floor.
Observation in Resident 4's room on January 11, 2024, at 11:25 AM, revealed a brownish-grey film and
food crumbs and empty food wrappers on the floor. Additionally, the floor had a tacky feel.
Observation with NHA January 11, 2024, at 2:30PM, revealed the brownish-grey film over the floor
remained and the floor felt tacky.
During an interview with the NHA and Employee 2 on January 11, 2024, at 2:30 PM, it was revealed that
Resident 4's room had been cleaned, however, the floor needed to be stripped and waxed.
Observation in Resident 5's room on January 11, 2024, at 1:00 PM, revealed food crumbs around and
under Resident 5's bed, and a dried red liquid in several spots around the bed.
Observation and interview with NHA on January 11, 2024, at 2:45 PM, revealed the dried red liquid
remained on the floor in several spots around the bed, and food crumbs remained under the Resident's
bed. NHA stated that she would inform housekeeping.
28 Pa. Code 201.18 (e)(1)(2.1)Management
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395223
If continuation sheet
Page 2 of 2