F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a
review of facility policy, clinical record review, and staff interview, it was determined that the facility failed to
provide treatment and services to restore bladder continence to the extent possible for one of two sampled
residents who had urine incontinence. (Resident 92)
Findings include:
Review of facility policy entitled, Policy Continence Management Program, last reviewed February 16,
2024, revealed that upon admission the nurse was to interview the resident and review any underlying
conditions that may affect the resident's ability to participate in a continence management program. Staff
was to identify candidates for a bladder incontinence program who required limited to extensive assistance
in toilet use and could benefit from a prompted or scheduled toileting plan. A continence evaluation was to
be conducted to determine if a 72 hour bowel and bladder tracking was indicated for the resident. If the
tracking was indicated, the licensed nurse was to instruct the nursing assistants to fill out the 72 hour bowel
and bladder tracking form.
Clinical record review revealed that Resident 92 was admitted to the facility on [DATE], and had diagnoses
that included anxiety, a history of sepsis, osteoarthritis, and urinary incontinence. The Minimum Data Set
assessment dated [DATE], revealed that the resident was alert and oriented, was frequently incontinent of
bladder, and required substantial assistance with toileting. The assessment indicated a discharge goal of
partial to moderate assistance with toileting and the assessment also indicated that the resident was not on
a toileting program. A review of the care plan initiated February 5, 2024, revealed that the resident was
incontinent of bladder.
At the time of admission, there was no documented evidence that the facility reviewed underlying
conditions that may have affected the ability for the resident to participate in a continence management
program. In addition, there was no documented evidence that a continence evaluation was completed for
72 hours to track bowel and bladder continence for the resident as per the facility policy until February 19,
2024, 17 days after the resident had been admitted to the facility.
On February 21, 2024, a nurse documented that Resident 92 was incontinent of bladder, required assist of
one person for transfers and for assistance with toileting. The note further indicated that the resident was
alert and oriented and able to make her needs known. A nurse noted on March 4 and 7, 2024, that the
resident was incontinent of bladder. Review of bladder documentation from March 10, 2024, through April
9, 2024, revealed that she had been incontinent of urine at least 50 times.
In an interview on April 12, 2024, at 11:08 a.m., the Director of Nursing stated that the facility
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
395226
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395226
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Spruce Manor Nursing & Rehabilitation Center
220 S. Fourth Avenue
West Reading, PA 19611
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
failed to initiate the continence evaluation and 72 hour bowel and bladder tracking form upon admission as
per the facility policy. In addition, the Director of Nursing confirmed that once the tracking form was initiated,
there was incomplete documentation during the 72 hours of whether the resident had been continent or
incontinent of bladder on certain shifts.
Residents Affected - Few
28 Pa Code 211.12 (d)(1)(5) Nursing services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395226
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395226
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Spruce Manor Nursing & Rehabilitation Center
220 S. Fourth Avenue
West Reading, PA 19611
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0699
Provide care or services that was trauma informed and/or culturally competent.
Level of Harm - Minimal harm
or potential for actual harm
Based on clinical record review and staff interview, it was determined that the facility failed to develop and
implement an individualized person-centered plan to render trauma-informed care to a resident with a
diagnosis of post-traumatic stress disorder for one of 33 sampled residents. (Resident 8)
Residents Affected - Few
Findings include:
Clinical record review revealed that Resident 8 had diagnoses that included post-traumatic stress disorder
(PTSD), anxiety, and major depressive disorder. Review of a psychiatric consultation dated January 29,
2024, revealed that Resident 8 stated there was a history of trauma related to emotional abuse. There was
no assessment or care plan in Resident 8's clinical record that identified the PTSD diagnosis, symptoms or
triggers related to this diagnosis, or resident-specific interventions to meet the resident's needs for
minimizing triggers and/or re-traumatization.
In an interview on April 12, 2024, at 10:40 a.m., the Director of Nursing confirmed that there was no
assessment completed or care plan developed to address Resident 8's PTSD diagnosis, symptoms, or
triggers.
28 Pa. Code 211.12(d)(3)(5) Nursing Services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395226
If continuation sheet
Page 3 of 3