F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations and staff and resident interview, it was determined that the facility failed to provide
housekeeping services to maintain a clean and orderly environment in resident areas on three of three
resident units (First, Second, and Third Floor Nursing Units)
Findings include:
Observations on October 11, 2023, at 9:30 AM on the First Floor Nursing Unit in room [ROOM NUMBER]
revealed multiple dried brown spots on the walls. A dried brown substance was observed on the outside the
door on the door frame. The molding in the room was stained with black marks. There was a hole observed
in the wall by the molding and another hole in the wall behind bed 1.
In resident room [ROOM NUMBER] the walls were scuffed, cracked, and multiple dried brown spots were
observed. Dried brown spots were observed on the molding. The molding around the door was peeling.
Dirt, debris, and food particles were observed on the floor. A dried crusty brown substance was observed
behind bed 2 and the drywall was damaged.
In resident room [ROOM NUMBER] there a large area of dried brown substance covered the bottom of the
doorframe.
Torn and peeling wallpaper and black streaks and scuff marks were observed on the walls in the hallway of
the unit.
Scuff marks, black streaks, and faded paint were observed in the back of the unit, near the elevator
entrance.
Observations at 9:45 AM on October 11, 2023, of the Second Floor Nursing Unit revealed torn and peeling
wallpaper in the unit hallway.
In resident room [ROOM NUMBER] there were holes observed in the vinyl flooring. Dirt and debris was
observed on the floor. The molding was peeling, and dried brown spots and drips were observed on the
walls. Feces was observed covering the toilet in the resident bathroom. A large area of dried brown
substance was observed on the molding next to the heating unit.
In resident room [ROOM NUMBER], the flooring was worn and gouges in the surface of the floor were
present and black subflooring backing was visible.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
395288
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395288
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/11/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sapphire Care and Rehab Center
221 East Brown Street
East Stroudsburg, PA 18301
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
In room [ROOM NUMBER] there was a dried red substance on the privacy curtains. The molding next to
the heating unit was chipped and and stained with a black substance. There was dried brown substance on
the walls. Bed pans were observed stacked in the bathroom with a dried yellow urine like substance
observed in one of the bed pans.
Observations at 10:08 AM on October 11, 2023, of the Third Floor Nursing Unit revealed dried brown
substances on the wall in the hallway. The wallpaper was ripped, torn, and peeling.
In resident room [ROOM NUMBER], a dried brown substance was observed on the walls, a sticky yellow
substance was observed on the bottom of the door frame with hair and dust stuck to it. The molding in the
room was broken and there was a hole in the wall above the molding. A dried red substance was observed
behind the bed. Dirt and debris was observed on the floor.
In resident room [ROOM NUMBER] black scuff marks were observed on the walls. Dirt and debris was
observed on the floor. Chips and gouges in the drywall were observed. Paint was observed peeling of the
heating unit it the resident bathroom. Flaking rust was observed on the top of the bathroom heating unit.
There was a strong smell of urine in the bathroom.
The floor was sticky in resident room [ROOM NUMBER]. A dried brown substance was observed on the
heating unit. There was a strong urine odor in the bathroom. The toilet paper holder was broken. A dried
brown substance was observed on the toilet paper remaining in the holder. The caulking around the toilet
was brown and cracked. There was a dried brown/yellow substance on the base of the toilet.
The floor in resident room [ROOM NUMBER] was sticky. Stains were observed on the privacy curtains. The
caulking around the toilet was brown and cracked.
In resident room [ROOM NUMBER] the wallpaper was peeling wallpaper and black scuff were observed on
the walls.
A second observation of the above areas on October 11, 2023, at approximately 12:50 PM revealed the
above findings remained and areas remained in the same condition as previously observed during the
initial AM tour.
An observation on October 11, 2023, at 1:40 PM of resident room [ROOM NUMBER] revealed a large dried
crusty white substance on the mattress of bed 2 in the room. There was a brown substance and stains
observed on the privacy curtains. Dried brown spots were observed on the wall. There was a whole in the
wall and crumbling plaster observed behind bed 1.
An interview with Resident 1 on October 11, 2023, at the time of the observation above revealed that the
resident stated she is fed up with the facility. Resident 1 stated that the place is filthy and they do nothing
about it. The resident reported that the dried vomit on the mattress on the second bed has been there as
long as she has been in that room. The resident indicated she has never stayed in such a dirty place and
she is at her wits end.
Interview with the Nursing Home Administrator and Director of Nursing on October 11, 2023, at
approximately 1:50 PM confirmed the facility is to be maintained daily to provide a clean and sanitary
environment for the residents.
28 Pa. Code 201.18 (e)(2.1) Management
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395288
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395288
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/11/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sapphire Care and Rehab Center
221 East Brown Street
East Stroudsburg, PA 18301
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0917
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground
level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and staff interview, it was determined the facility failed to provide clean mattresses, bed frames
and functional furniture in resident rooms on three of three nursing units (First, Second, and Third Floor).
Findings include:
A tour of the facility's First Floor Nursing Unit on October 11, 2023, at 9:30 AM revealed in resident room
[ROOM NUMBER] the bed frame of bed#2 was coated with an unknown dried substance and brown spots
covering the bed frame. The fall mats next to bed were ripped and torn.
A tour of the facility's Second Floor Nursing Unit on October 11, 2023, at 9:45 AM revealed in resident room
[ROOM NUMBER] the mattress was cracked and flaking. Dried spots, stains, dirt and debris were observed
on the bed frame.
The mattress in resident room room [ROOM NUMBER] was dirty and an unknown dried substance and
brown spots covering the bed frame.
A tour of the facility's Third Floor Nursing Unit on October 11, 2023, at 10:08 AM revealed in the dressers in
resident room [ROOM NUMBER] were chipped and top molding was broken off. The foot board of bed 2
had dried streaks of unknown substance were observed running down the foot board of the resident's bed.
In resident room [ROOM NUMBER], the mattress was cracked and peeling. The dressers were chipped the
top molding was broke off the dresser. The fall matt next to the first bed was cracked and torn.
In resident room [ROOM NUMBER] the fall mats were cracked and torn.
In room [ROOM NUMBER] mattresses on the first and second beds were cracked and flaking. The
dressers in the room were chipped and had broken top molding. The second bed's bed frame had an
unknown dried substance and brown spots covering the bed frame. There was also dirt and dust build up
stuck to the bed frame in multiple places.
An interview with the Nursing Home Administrator and Director of Nursing on October 11, 2023, at
approximately 1:50 PM revealed that resident equipment should be maintained in a clean, safe and
functional manner.
28 Pa. Code 201.18 (e)(2.1) Management
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395288
If continuation sheet
Page 3 of 3