F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
closed clinical record review and staff interview, it was determined that the facility failed to provide the
highest practicable care for a resident's change in condition that resulted in hospitalization and death for
one of three residents reviewed causing actual harm (Resident CR1).
Residents Affected - Few
Findings include:
Closed clinical record review for Resident CR1 revealed that the facility admitted her on [DATE].
A physician's order dated [DATE], instructed staff to administer Lactulose (laxative used to treat chronic
constipation and brain abnormalities due to liver failure) three times a day and hold for loose stools.
A review of bowel movement history documentation (electronic documentation completed by nurse aide
staff of residents' bowel movements) revealed that Resident CR1 was continent of bowel movements on
[DATE] and 30, 2024; and [DATE]. Staff documented that these bowel movements were soft or formed.
Documentation on [DATE], at 11:32 AM noted that Resident CR1 had two occurrences of incontinence of a
large amount of loose stool.
Nurse aide staff documented on [DATE], at 2:12 PM, 7:12 PM, and 11:30 PM, an additional seven
occurrences of loose stool.
Review of Resident CR1's medication administration record (MAR, electronic documentation by licensed
nursing staff of the administration of medications) revealed that licensed staff documented the
administration of the Lactulose medication on [DATE], at 2:00 PM and 10:00 PM (despite Resident CR1's
loose stools).
Nurse aide staff continued to document on [DATE], at 1:30 AM, 3:51 AM, 2:10 PM, and 6:28 PM, that
Resident CR1 had a total of 10 incontinent episodes of stool with mucous present. The staff documented
specifically that the stool was loose on two of the occasions. The staff did not include an assessment of the
stool consistency for the other eight occurrences.
Review of Resident CR1's MAR indicated that licensed staff documented the administration of the
Lactulose medication on [DATE], at 8:00 AM, 2:00 PM, and 8:00 PM (despite Resident CR1's loose stools).
Nurse aide staff documented that Resident CR1 had five incontinent episodes of yellow stool on [DATE], at
6:14 AM. The staff did not document the consistency of the stool for those five episodes.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
395333
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395333
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robert Packer Hospital Skilled Care and Rehabilit
91 Hospital Drive
Towanda, PA 18848
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Nurse aide staff documented an additional three occurrences of watery stool with mucous present on
[DATE], at 1:34 PM.
Level of Harm - Actual harm
Residents Affected - Few
Review of Resident CR1's MAR indicated that licensed staff documented the administration of the
Lactulose medication on [DATE], at 8:00 AM and 2:00 PM (despite Resident CR1's eight episodes of bowel
incontinence on this date).
A physician's progress note dated [DATE], at 6:05 PM documented that Resident CR1 was negative for
constipation, diarrhea, and nausea.
There was no evidence in Resident CR1's clinical record that nurse aide staff informed licensed staff of
Resident CR1's numerous loose stools or that licensed staff notified the physician of this change in
Resident CR1's condition. There was no evidence that licensed staff reviewed the nurse aide
documentation regarding the loose stools prior to administering the lactulose.
Nurse aide staff continued to document a total of seven incontinent episodes of loose stools with mucous
present on [DATE], at 9:44 PM and 11:46 PM and [DATE], at 5:16 AM.
Licensed staff documented the administration of the Lactulose medication on [DATE], at 8:00 PM and
[DATE], at 8:00 AM, 2:00 PM, and 8:00 PM.
Nurse aide staff documented a total of 11 occurrences of incontinent loose or watery stools from [DATE], at
1:34 PM, to [DATE], at 2:21 PM.
Licensed staff documented the administration of the Lactulose medication three times daily from [DATE], at
8:00 AM, through [DATE], at 2:00 PM.
Nursing documentation dated [DATE], at 6:15 PM revealed that Resident CR1 had increased lethargy
(decrease in consciousness and altered mental abilities) and confusion. Previous assessment, resident was
alert and able to answer questions. Resident CR1 had significant abdominal distention and increased
swelling to her lower extremities. The documentation noted that, Resident moving bowels; however, did not
note the numerous episodes of loose stools over the previous seven days. Staff contacted emergency
medical services to send Resident CR1 to the hospital emergency room.
A laboratory report dated [DATE], at 11:26 PM indicated Resident CR1's stool specimen was positive for C.
difficile toxin (bacterial infection of the colon that produces toxins that damage the cells of the intestinal
lining causing inflammation (colitis) and causes symptoms that range from diarrhea to life-threatening
damage to the colon).
Hospital emergency department physician documentation dated [DATE], noted that laboratory testing of
Resident CR1's stool was positive for C. difficile toxin, that she had a severely elevated white blood cell
count (the immune system is stimulated by conditions such as infection, inflammation, or injury), and that
her abdominal CT (medical scan that uses x-rays to create images of the abdominal organs) showed
extensive colitis (intestinal inflammation). The final impression documented by the provider was, C. difficile
colitis. Clinical impressions included C. difficile colitis and sepsis (infection detected in the bloodstream) with
acute organ dysfunction (severe injury to an organ) without septic shock (most severe stage of sepsis that
often includes multiple organ failure).
A history and physical assessment by the hospital physician dated [DATE], at 1:20 PM documented
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395333
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395333
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Robert Packer Hospital Skilled Care and Rehabilit
91 Hospital Drive
Towanda, PA 18848
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Resident CR1's diagnoses as toxic megacolon (serious complication of severe colitis that is characterized
by a very dilated colon) secondary to C. difficile colitis and acute metabolic encephalopathy (brain
dysfunction caused by an underlying condition) secondary to the previous (toxic megacolon secondary to
C. difficile colitis) and decompensated cirrhosis (liver damage).
Residents Affected - Few
Death report documentation by the hospital physician certified that Resident CR1 died on [DATE], at 2:13
PM due to cardiopulmonary arrest (the stopping of effective breathing and blood circulation) as a
consequence of septic shock because of colitis.
The surveyor reviewed concerns that nurse aide staff did not inform licensed nursing staff of Resident
CR1's change in condition (numerous loose stools) during interviews with the Nursing Home Administrator
on [DATE], at 2:40 PM and 3:13 PM. The interview also reported the surveyor's concerns that there was no
evidence that nursing staff notified Resident CR1's physician of the change in Resident CR1's condition.
Interview with the Nursing Home Administrator and the Director of Nursing on [DATE], at 3:33 PM
confirmed the above findings for Resident CR1.
483.25 Quality of Care
Previously cited deficiency [DATE]
28 Pa. Code 211.12(d)(1)(3)(5) Nursing services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395333
If continuation sheet
Page 3 of 3