Health inspection·July 1, 2025

F 0921 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility policy, observations, interviews with resident and staff and review of facility documentation, revealed the facility failed to provide a safe, functional, and comfortable environment for residents for two of eleven resident rooms reviewed (Resident R4 and R7) Findings Include: Review of facility policy titled, Center Operations Policies and Procedures with a revision date of February 1, 2023. The policy states, The resident/patient has the right to a safe, clean, comfortable, and homelike environment including, but not limited to, receiving treatment and support for daily living safely. Patients have the right to reside and receive services in the center with reasonable accommodation of individual needs and preferences, expect when the health or safety of the individual or other patients would be endangered. Further review of the policy under process states, 1.6 Comfortable and safe temperature levels. Facilities initially certified before October 1, 1990 must maintain a temperature range of 71 to 81 degrees Fahrenheit. Review of facility Center Emergency Preparedness Plan dated 2024/2025 states under Loss of Utilities, a. Notify HVAC Company and report problem: b. Monitor room temperatures. When the temperature of any resident/patient area reaches 81 degrees Fahrenheit for four (4) consecutive hours: i. Open doors ii. Operate fans iii. Notify the Administrator or designee and the Medical Director iv. Make arrangements for transfer of residents/patients to other areas of the center, or other facilities, if necessary, v. Monitor residents'/patients' temperatures every four (4) hours. Observation of Resident R4's room On July 1, 2025 at 10:47 a.m. revealed the resident was in her room seated in her geri-chair next to her bed. The room had lots of sunlight and felt hot and humid. The room have a large portable air conditioning unit that was connected through the ceiling with tubing. While observing in the room the Director of Maintenance, Employee E3 entered the resident's room to check on the air conditioning unit. When asked what was done when they found out the temperatures were too high, and Employee E3 stated that they offered the residents tabletop fans, took temperature every hour (Rooms 302, 308, 311, 316, 320, and 325), attempted to fix the air conditioning units, and then called for portable air conditioning units to be rented. He stated that the Regional Director of Maintenance usually helps with servicing all units, but he has been out for two weeks due to family emergencies. When asked if there is a air conditioning servicing company, he stated no that I know of, my Regional will usually come in and help troubleshoot the individual room air conditioning units and the central air conditioning unit. Central air conditioning logs were requested and the last one provided was from the year 2016. Employee E2, The Director of Nursing confirmed at 3:54 p.m. that all air conditioning services are provided in house. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 395342 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 395342 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/01/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Hopkins Center 8100 Washington Lane Wyncote, PA 19095 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)