F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Actual harm
Based on clinical record and hospital record review, policy review, and staff interviews, it was determined
that the facility failed to implement treatment and care in accordance with professional standards of
practice, which resulted in actual harm, evidenced by a urinary tract infection and septic shock for one of
three residents reviewed (Resident 1), and failed to follow physician orders for one of three residents
reviewed (Resident 1).
Residents Affected - Few
Findings include:
Review of the facility policy, titled Collecting a Urine Specimen from a Closed Drainage System, read, in
part, The purpose of this procedure is to obtain an uncontaminated urine specimen from a resident with a
catheter. The policy included steps in the specimen collection procedure to prevent specimen
contamination. These steps included Wash your hands thoroughly before beginning the procedure, cleanse
the speci-port with the alcohol swab, do not touch the inside of the specimen container, place the lid on the
specimen container, do not touch the inside of the lid.
Review of facility policy, titled Catheter Care, Urinary, last revised September 2014, read, in part, The
purpose of this procedure is to prevent catheter-associated urinary tract infections. The following
information should be recorded in the resident's medical record: The date and time that the catheter care
was given. The signature and title of the person recording the data.
Review of Resident 1's clinical records revealed diagnoses that included history of urinary tract infections
(UTI), pressure ulcer of sacral region, stage 4 (wound that occurs when the skin and tissue are damaged
by prolonged pressure), hypertension (high blood pressure) and need for assistance with personal care.
Resident 1 had an order for a foley catheter (a tube inserted into the bladder to drain urine). Resident 1 also
had an order for foley catheter care every shift, with a start date of September 26, 2024.
Review of Resident 1's September 2024 and October 2024 TAR (Treatment Administration Recorddocumentation for treatments/medication administered or monitored), failed to reveal catheter care was
completed on September 28, 2024, in the AM; October 3, 2024, in the AM; and October 17, 2024, in the
PM.
Further review of the clinical record revealed lab results from October 14, 2024, which noted an elevated
white blood cell (WBC - blood cells that fight infection) of 18.1 (normal is 4.5-11)
Review of Physician orders revealed an order dated October 14, 2024, for Doxycycline Hyclate Tablet
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
395347
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395347
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Hill Center for Rehabilitation and Nursing
1020 North Union Street
Middletown, PA 17057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
(antibiotic) 100 MG. Give one tablet by mouth two times a day for infection for 7 Days, with a start date of
October 14, 2024, and discontinued on October 21, 2024.
Level of Harm - Actual harm
Residents Affected - Few
Resident 1's physician orders revealed an order dated October 14, 2024, for a Urinalysis culture and
sensitivity (lab test that checks for bacteria in urine and determines what kind of antibiotic can treat it)
ordered stat (immediately) related to fever unspecified.
Resident 1's clinical record revealed no evidence of a fever.
During an interview with the Director of Nursing (DON) on October 29, 2024, at 1:34 PM, she stated that
the urine culture was ordered due to the elevated WBC's.
Review of the Urinalysis report revealed that the urine specimen wasn't obtained until the following day,
despite being ordered stat.
Review of Resident 1's October 2024 MAR (Medication Administration Record) revealed her doxycycline
antibiotic medication failed to be administered as ordered on October 14, 2024.
Review of Resident 1's clinical record revealed a progress note on October 14, 2024, at 8:35 PM, stating
the doxycycline was not given because it was not at the facility and unable to be pulled from their back up
supply.
Interview with the DON on October 29, 2024, at 1:37 PM, revealed their back up stock was out of the
doxycycline so they had to wait until it came from pharmacy, and that it should be documented that the
provider was notified of the missed dose of the antibiotic. She further revealed that the lab was likely not
obtained that afternoon of the 14th because the provider ordered the urinalysis around 2:30 PM, and the
last lab pick up of the day is at 3:00 PM and it was about to be nursing shift change.
Review of Resident 1's urinalysis lab report revealed the results were available on October 15, 2024, at
9:57 AM, and were positive for bacterial species (infection) but indicated that the sample was likely
contaminated, so it was not cultured. The urinalysis was not signed by the physician until October 17, 2024.
Review of the clinical record revealed that no additional directions or orders were noted and no new urine
sample was obtained.
Interview with the DON on October 29, 2024, at 2:01 PM, revealed she would expect a response from the
physician regarding the contaminated urine sample as to any new orders or new plan of care. She further
revealed the physicians have access to lab reports as soon as they are resulted, and she would expect a
timely physician response the same day.
Review of a nursing progress note written by Employee 1 (Registered Nurse) on October 18, 2024 at 5:57
AM, stated that Employee 1 was called to Resident 1's room by the LPN for a change in condition. Upon
assessment at 5:30 AM, Resident 1 would not turn head to look at the nurse and would not follow
commands to assess neurological status. When her bilateral upper extremities were lifted, they fell to the
bed before 5 seconds. Her lower extremities fell immediately. Her blood pressure was 111/64 (normal is
120/80) and her respiratory rate was 30 (normal 12-20). Per LPN, Resident 1 was responding appropriately
at 4:15-4:30 AM. Further review of the clinical record revealed that LPN documented
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395347
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395347
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Hill Center for Rehabilitation and Nursing
1020 North Union Street
Middletown, PA 17057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
that Resident 1 would not take her medication at 1:34 AM.
Level of Harm - Actual harm
Further review of the nursing progress note dated October 18, 2024 at 5:47 AM, revealed a call was put in
to on call provider, waiting to hear back.
Residents Affected - Few
Nursing progress note written by Employee 1 on October 18, 2024, at 6:01 AM, revealed resident also has
had decreased urine output.
A follow up nursing progress note written by Employee 1 at 6:17 AM, stated MD called back will be sending
resident out to hospital, family notified.
Review of Resident 1's hospital records revealed that when she arrived to the ER her blood pressure was
93/63 (normal is 120/80), and heart rate was 110 (normal is 60-11). She was unable to complete words or
follow commands. Upon assessment she was noted to appear unwell and toxic, and she was extremely dry.
Her Glasgow Coma Scale (GCS) was a 7, which indicated that a severe brain injury and immediate medical
attention is required. For this reason, the Resident was intubated (when a tube is inserted into the airway to
allow air to flow into their lungs, the tube is connected to a machine that provides oxygen). The ER note
stated that IV (intravenous) placement was unsuccessful because the Resident was very dry and her veins
were very collapsible. A central line (a long tube inserted into a large vein near the heart) was placed. She
was given IV fluids and IV Cefepime (antibiotic) and Vancomycin (antibiotic). The physician ordered labs
and a urine analysis and urine cultures. The Resident 1's bloodwork showed a WBC count of 47.9 (counts
above 11 are considered to be high and 50 is critical). The Resident had no urine output while in the ER.
Her foley catheter was replaced and she had large volume of cloudy urine. Another ER note described her
urine as frothy and concentrated. The Resident was admitted to the intensive care unit for septic shock (a
widespread infection causing organ failure and dangerously low blood pressure).
Further review of hospital records revealed Resident 1's blood cultures and urine culture were positive for
Proteus mirabilis bacteremia from a UTI. The Resident was started on cefazolin (antibiotic used to treat
serious infections), and was later switched to Zosyn and then to Bactrim (antibiotics).
Review of the facility policy, titled Wound Care, read, in part, The purpose of this procedure is to provide
guidelines for the care of wounds to promote healing. The following information should be recorded in the
resident's medical record: The type of wound care given. The signature and title of the person recording the
data.
Review of Resident 1's physician orders revealed the orders for wet to dry dressings two times a day.
Review of Resident 1's October 2024 TAR (Treatment Administration Record- documentation for
treatments/medication administered or monitored), failed to reveal her wound treatments were completed
on October 3, 2024, in AM, and October 17, 2024, in PM.
Further review of Resident 1's orders revealed an order for Weight on admission and weekly x 4 weeks,
every evening shift every Saturday, with a start date of September 26, 2024, and discontinued on October
21, 2024.
Review of Resident 1's clinical record failed to reveal weekly weight measures were obtained during
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395347
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395347
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Hill Center for Rehabilitation and Nursing
1020 North Union Street
Middletown, PA 17057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
the weeks ending October 5 and 12, 2024.
Level of Harm - Actual harm
Interview with the Nursing Home Administrator (NHA) on October 29, 2024, at 1:07 PM, revealed the facility
has identified an issue with weights being obtained per physician order and they are working on this
process as an interdisciplinary team.
Residents Affected - Few
During an interview with the NHA and DON on October 29, 2024, at 2:49 PM, the surveyor revealed the
concern with Resident 1's overall quality of care regarding the missing documentation for wound
treatments, catheter care, and weights; missed medication without documentation of physician notification;
and delay in the physician's response to the urinalysis report. The NHA revealed he is aware of what
processes the facility will need to fix in response to the concern.
The facility failed to provide care and services to identify and treat a urinary tract infection for Resident 1.
This failure resulted in further decline and hospitalization for septic shock.
28 Pa. Code 201.4(a) Responsibility of Licensee
28 Pa. Code 201.18(b)(1) Management
28 Pa. Code 211.9(d) Pharmacy services
28 Pa. Code 211.12(c)(d)(1)(3)(5) Nursing services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395347
If continuation sheet
Page 4 of 4