F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
Based on clinical record review and staff and resident interview, it was determined that the facility failed to
implement interventions to maintain a resident's continence status for one of four residents reviewed
(Resident 1).
Findings include:
The MDS (Minimum Data Set, an assessment tool completed at specific intervals to determine resident
care needs) Resident Assessment Indicators (RAI) 3.0 Manual, Section H indicated that each resident who
is incontinent or at risk of developing incontinence should be identified, assessed, and provided with
individualized treatment (medications, non-medicinal treatments and/or devices) and services to achieve or
maintain as normal elimination function as possible.
Clinical record review for Resident 1 revealed that the facility admitted him on August 11, 2023. Upon
admission, the facility identified that Resident 1 was capable, with a BIMS (Brief Interview for Mental Status,
assessment that scores a resident's response to memory questions; 13-15 indicates cognitively intact) of
15, was continent of bowel, and aware of the need to defecate. Resident 1 was ordered to be non-weight
bearing on his right lower extremity due to a recent hip fracture with surgical repair, therefore requiring staff
assistance for toileting.
Review of Resident 1's task interventions (an action intended to improve the resident's health and comfort)
revealed that he frequently needed limited to extensive assistance from one staff member with his toileting
needs. Further review from August 11, 2023, through August 30, 2023, revealed that Resident 1 was
incontinent of bowel 13 times, with evening and night shift incontinence occurring for 11 of the 13 times.
Resident 1 had loose stool from August 12, 2023, to August 18, 2023.
Review of Resident 1's nursing and physician documentation dated August 16, 2023, revealed that
Resident 1 was complaining of diarrhea almost every time he eats with nine episodes over the past several
days. The physician ordered Imodium for the diarrhea, with noted positive results and Resident 1's diarrhea
ceased on August 18, 2023; however, Resident 1's incontinence continued.
Interview with Resident 1 on August 30, 2023, at 12:49 PM confirmed that he was continent of bowel prior
to admission and that he becomes incontinent of bowel when staff fail to respond to his call bell, especially
on the evening and night shifts. He revealed that he notified staff after supper on August 29, 2023, of the
need to defecate. Staff indicated that they could not provide assistance at that time. Resident 1 indicated
that he waited over an hour for staff to return. By that time, he had become incontinent of bowel and was
forced to sit in it while in his wheelchair, until staff returned to provide care. Resident 1 indicated that he
could not access his call bell because of being in
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
395352
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395352
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/31/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broad Acres Health and Rehabilitation
1883 Shumway Hill Road
Wellsboro, PA 16901
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
his wheelchair at the time of staff notification and while awaiting staff return. He did reveal that when he
does ring his call bell it sometimes takes staff over an hour to respond and provide incontinence care.
Review of nursing documentation dated August 29, 2023, at 10:56 PM (the time of the entry) revealed that
Resident 1 was out of bed in his wheelchair and went down to the dining room for supper. Resident 1
informed staff that he was not going again because he always needs the bathroom after he eats, and they
told him they would get him back after he ate, and they did not.
Review of facility call bell logs for Resident 1's room revealed the following call bell response times:
August 12, 2023, 7:03 PM until 8:06 PM, 1 hour, 3 minutes until staff responded
August 12, 2023, 10:02 PM until 10:44 PM, 41 minutes until staff responded
August 13, 2023, 7:13 PM until 8:19 PM, 1 hour 6 minutes until staff responded
August 17, 2023, 1:56 PM until 2:28 PM, 31 minutes until staff responded
August 17, 2023, 2:36 PM until 3:14 PM, 36 minutes until staff responded
August 19, 2023, 7:07 PM until 7:45 PM, 37 minutes until staff responded
August 23, 2023, 6:17 PM until 7:02 PM, 45 minutes until staff responded
August 25, 2023, 6:51 PM until 7:26 PM, 34 minutes until staff responded
Review of Resident 1's continence documentation revealed that staff documented bowel incontinence on
the following dates, potentially due to lengthy call bell response times noted above:
August 13, 2023, evening shift
August 17, 2023, evening shift
August 25, 2023, evening shift
Review of the facility's nursing time and staff ratios revealed that the facility failed to meet the following:
On August 13, 2023, the facility did not meet the licensed practical nurse (LPN) state required ratio of one
LPN to 25 residents on day shift and one LPN to 30 residents on evening shift.
On August 13, 2023, the facility did not meet the state required nursing time of 2.87 direct nursing care on
August 13, 2023.
Review of nursing staff care hours provided by the facility revealed the following nurse aides (NA)
scheduled for the resident census:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395352
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395352
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/31/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broad Acres Health and Rehabilitation
1883 Shumway Hill Road
Wellsboro, PA 16901
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
August 13, 2023, 6 NAs for a census of 81, requires 7 NAs.
Level of Harm - Minimal harm
or potential for actual harm
August 18, 2023, 6 NAs for a census of 86, requires 8 NAs.
August 19, 2023, 7 NAs for a census of 85, requires 8 NAs.
Residents Affected - Few
August 23, 2023, 7 NAs for a census of 87, requires 8 NAs.
August 24, 2023, 7 NAs for a census of 87, requires 8 NAs.
August 25, 2023, 7 NAs for a census of 85, requires 8 NAs.
This surveyor reviewed the above information with the Nursing Home Administrator on August 30, 2023, at
1:30 PM.
28 Pa. Code 201.18(b)(1) Management
28 Pa. Code 211.10(c)(d) Resident care policies
28 Pa. Code 211.12(d)(1)(5) Nursing services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395352
If continuation sheet
Page 3 of 3