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Inspection visit

Health inspection

Ellen Memorial Rehabilitation and Healthcare CenteCMS #3953573 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 3 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0580 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of clinical records, select facility policy and staff interview, it was determined the facility failed to timely notify the resident's responsible party of a change in condition for one resident out of 6 residents sampled (Resident 1). Findings include:A review of a facility policy for Change in condition last reviewed December 9, 2025, revealed, the purpose of the policy is to insure that the facility promptly informs the resident, consults the resident's Physician and notifies, consistent with his or her authority, the resident's representation when there is change requiring notification. Circumstances requiring notification to include, a transfer or discharge of the resident from the facility. A review of the clinical record revealed Resident 1 was admitted to the facility on [DATE], with diagnosis to include cerebral vascular disease (conditions affecting blood flow and bleeding in the brain), anxiety and high blood pressure. A review of Resident 1's quarterly minimum data set (MDS, a federally mandated standardized assessment conducted at specific intervals to plan resident care) dated September 16, 2025 revealed a BIMS score of 14 (BIMS, brief interview for mental status, a tool to assess the residents attention, orientation and ability to register and recall new information, a score of 14 to 15 equates to a cognitively intact resident). A review of Resident 1's clinical record, nursing documentation revealed that on November 21, 2025, at 9:06 PM, the resident was transferred to the hospital for evaluation and treatment. There was no evidence at the time of the survey that the residents responsible party was notified of the transfer to the hospital. An interview with the Director of Nursing and Nursing Home Administrator on December 10, 2025, at approximately 12:00 PM confirmed the facility failed to notify the resident's responsible party of the hospital transfer. Cross refer F 684, F770 28 Pa. Code: 201.14(a) Responsibility of licensee.28 Pa. Code: 201.18 (b)(1) Management.28 Pa. Code: 211.10 (c)(d) Resident Care policies 28 Pa. Code: 211.12 (d)(1)(2)(3)(5) Nursing services. Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 5 Event ID: 395357 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 395357 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/10/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Ellen Memorial Rehabilitation and Healthcare Cente 23 Ellen Memorial Lane Honesdale, PA 18431 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of clinical records, laboratory reports, intake documentation, facility records, and staff interviews, it was determined that the facility failed to provide the necessary care and services to ensure one resident (Resident 1) out of six residents reviewed, received timely assessment, monitoring, and intervention following a significant change in condition, including failure to ensure timely follow up of ordered diagnostic testing and failure to identify and address inadequate fluid intake. Findings include: According to the Pennsylvania Code, Title 49, Professional and Vocational Standards, State Board of Nursing, 21.11 (a)(1)(2)(4) indicates that the registered nurse was to collect complete ongoing data to determine nursing care needs, analyze the health status of individuals and compare the data with the norm when determining nursing care needs, and carry out nursing care actions that promote, maintain, and restore the well-being of individuals. The Pennsylvania Code, Title 49, Professional and Vocational Standards, State Board of Nursing, 21.145 Functions of the Licensed Practical Nurse (LPN) (a) The LPN is prepared to function as a member of the health-care team by exercising sound judgement based on preparation, knowledge, skills, understandings and past experiences in nursing situations. The LPN participates in the planning, implementation and evaluation of nursing care in settings where nursing takes place. 21.148 Standards of nursing conduct (a) A licensed practical nurse shall: (5) Document and maintain accurate records. A review of the clinical record revealed Resident 1 was admitted to the facility on [DATE], with diagnoses that included cerebral vascular disease (a condition affecting blood flow in the brain), anxiety, and hypertension (high blood pressure). A review of Resident 1's quarterly minimum data set (MDS, a federally mandated standardized assessment conducted at specific intervals to plan resident care) dated September 16, 2025 revealed a BIMS score of 14 (BIMS, brief interview for mental status, a tool to assess the residents attention, orientation and ability to register and recall new information, a score of 14 to 15 equates to cognitively intact resident).A review of nursing documentation dated November 7, 2025, revealed Resident 1 experienced a significant change in condition, including an elevated temperature of 103.2 degrees Fahrenheit and dysuria (pain with urination). Acetaminophen (Tylenol, a medication used to reduce fever) 650 mg by mouth was administered. At 5:41 AM, the resident's temperature remained elevated at 102.2 degrees Fahrenheit. The physician was notified and ordered a urinalysis (U/A, a test used to detect abnormalities in urine) and a urine culture and sensitivity (C&S, a test used to identify bacteria and determine appropriate antibiotic treatment). The specimen was collected and sent to the laboratory. There was no evidence that the facility ensured the results of the urinalysis collected on November 7, 2025, were received, reviewed, or acted upon Nursing documentation dated November 10, 2025, revealed the laboratory notified the facility that two urine specimens with the resident's identification were processed with conflicting results and that an additional specimen was required. The physician reordered the U/A and C&S, and another specimen was collected and sent to the laboratory. There was no evidence that the facility ensured timely completion of the reordered testing. A review of urinalysis results dated November 11, 2025, revealed yellow, cloudy urine with 3+ protein, 3+ leukocyte esterase (an enzyme produced by white blood cells that typically indicate infection), greater than 50 red blood cells per high power field, bacteria, and mucus, findings consistent with a urinary tract infection.Despite abnormal findings and persistent fevers, there was no evidence the facility ensured timely receipt of the culture and sensitivity results needed to guide treatment.Resident 1's temperature dated November 17, 2025, at 3:17 AM was documented as 101.6 degrees Fahrenheit, and the resident was administered acetaminophen 650 mg by mouth for the increased temperature.Nursing documentation Residents Affected - Few (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 395357 If continuation sheet Page 2 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 395357 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/10/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Ellen Memorial Rehabilitation and Healthcare Cente 23 Ellen Memorial Lane Honesdale, PA 18431 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete dated November 17, 2025, at 3:58 PM revealed the laboratory had not completed the culture and sensitivity ordered on November 10, 2025, seven days after the order was placed. At that time, the physician was notified and reordered a urinalysis and culture and sensitivity. The documented nursing assessment indicated the resident's cheeks were pink, the resident reported she did not feel well, and her temperature was documented as 104 degrees Fahrenheit. Nursing documentation dated November 18, 2025, at 9:13 AM revealed the physician was again notified regarding the resident's condition. Additional orders were obtained for a urinalysis and culture and sensitivity, as well as laboratory studies including a complete blood count (CBC, a blood test that measures infection and inflammation markers) and a comprehensive metabolic panel (CMP, a blood test that measures kidney function and electrolyte balance). The urinalysis and culture and sensitivity were collected and sent to the laboratory, representing the third urine specimen collected for processing. A review of laboratory results received at the facility on November 18, 2025, at 4:15 PM revealed abnormal findings, including a blood urea nitrogen (BUN, a measure of kidney function) level of 41 mg/dL (normal range 9 to 23 mg/dL), a creatinine level of 2.03 mg/dL (normal range 0.55 to 1.30 mg/dL), and a white blood cell count of 25.8 x103/uL (normal range 3.2 to 10.6 x103/uL), indicating a significant infection and impaired kidney function. A urine culture and sensitivity dated November 18, 2025, revealed greater than 100,000 colony forming units per milliliter of Escherichia coli ESBL (a resistant strain of bacteria commonly associated with urinary tract infections).In response to these findings, the physician ordered an antibiotic, Bactrim DS one tablet by mouth every 12 hours for three days, and intravenous fluids, one half normal saline at 70 cubic centimeters (cc) per hour. The resident was then transferred to the hospital for evaluation and treatment, where the resident remained hospitalized for seven days with a diagnosis of acute kidney injury. A review of a nutritional assessment dated [DATE], revealed Resident 1's estimated daily fluid requirement was 1443 cubic centimeters (ccs), an amount necessary to maintain hydration and support kidney function. A review of daily intake records revealed the following documented fluid intake amounts:November 7, 2025, 480 ccsNovember 8, 2025, 660ccsNovember 8, 2025, 630 ccsNovember 9, 2025, 630 ccs November 10, 2025, 720 ccsNovember 11, 2025, 720 ccsNovember 12, 2025, 960 ccsNovember 13, 2025, 660 ccsNovember 14, 2025, 790 ccsNovember 15, 2025, 840 ccsNovember 16, 2025, 840 ccsNovember 17, 2025, 840 ccsNovember 18, 2025, 620 ccsNovember 19, 2025, 960 ccsNovember 20, 2025, 780 ccsA review of intake documentation revealed that from November 7, 2025, through November 20, 2025, Resident 1 consistently failed to meet her estimated daily fluid needs. There was no evidence that the facility identified the inadequate fluid intake, reassessed hydration status, implemented interventions to increase fluid consumption, or notified the physician of the resident's failure to meet fluid needs during a period of infection and persistent fever. A review of hospital emergency department documentation dated November 21, 2025, revealed the resident required intravenous hydration and was admitted for treatment of acute kidney injury. Resident 1 was readmitted to the facility on [DATE]. During an interview conducted December 10, 2025, at approximately 12:00 PM, the Nursing Home Administrator and Director of Nursing were informed of the survey findings related to Resident 1's change in condition, follow up of ordered diagnostic testing, and monitoring of fluid intake. The Nursing Home Administrator and Director of Nursing reviewed the findings presented at that time.28 Pa Code 211.12 (d)(1)(3)(5) Nursing Services Event ID: Facility ID: 395357 If continuation sheet Page 3 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 395357 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/10/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Ellen Memorial Rehabilitation and Healthcare Cente 23 Ellen Memorial Lane Honesdale, PA 18431 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0770 Provide timely, quality laboratory services/tests to meet the needs of residents. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of clinical records, laboratory reports, physician orders, and staff interviews, it was determined that the facility failed to ensure laboratory services were provided in a timely manner and failed to ensure appropriate follow up of ordered laboratory testing for one resident (Resident 1) out of the six residents sampled (Resident 1). Findings included: A review of the clinical record revealed Resident 1 was admitted to the facility on [DATE], with diagnosis to include cerebral vascular disease (conditions affecting blood flow and bleeding in the brain), anxiety and high blood pressure. A review of Resident 1's quarterly minimum data set (MDS, a federally mandated standardized assessment conducted at specific intervals to plan resident care) dated September 16, 2025 revealed a BIMS score of 14 (BIMS, brief interview for mental status, a tool to assess the residents attention, orientation and ability to register and recall new information, a score of 14 to 15 equates to cognitively intact resident). A review of nursing documentation dated November 7, 2025, at 7:19 AM, revealed Resident 1 had an elevated temperature of 102.2 degrees Fahrenheit and dysuria (pain with urination). The physician was notified and ordered a urinalysis (U/A, a test used to detect abnormalities in urine) and a urine culture and sensitivity (C&S, a test used to identify bacteria and determine appropriate antibiotic treatment). The specimen was collected and sent to the laboratory. The specimen was collected and sent to the laboratory. There was no evidence at the time of the survey that results of the urinalysis were received or reported to the facility.Nursing documentation dated November 10, 2025, at 6:45 AM revealed facility staff received a telephone call from the laboratory indicating two urine specimen tubes bearing the resident's identification had been processed with conflicting results. The laboratory advised that an additional specimen was required to obtain accurate results.The physician was notified and reordered the urinalysis and culture and sensitivity. The specimen was collected and sent to the laboratory on November 10, 2025.Nursing documentation dated November 17, 2025, at 3:58 PM revealed the culture and sensitivity ordered on November 10, 2025, had not been completed seven days later. At that time, the physician was notified and ordered another urinalysis and culture and sensitivity. The nursing assessment documented the resident's cheeks were pink, the resident reported she did not feel well, and her temperature was noted to be 104 degrees Fahrenheit.Nursing documentation dated November 18, 2025, at 9:13 AM revealed the physician was again notified regarding the resident's condition. Additional laboratory testing was ordered, including a urinalysis, culture and sensitivity, a complete blood count (CBC, a blood test that measures components of the blood such as white blood cells to identify infection), and a comprehensive metabolic panel (CMP, a blood test that evaluates kidney function and electrolyte balance). The urinalysis and culture and sensitivity were collected and sent to the laboratory, representing the third urine specimen collected for processing.A review of laboratory results received at the facility on November 18, 2025, at 4:15 PM revealed abnormal findings, including a blood urea nitrogen (BUN, a blood test that measures the amount of urea nitrogen in the blood and is commonly used to assess how well the kidneys are functioning) level of 41 mg/dL (normal range 9 to 23 mg/dL), a creatinine level of 2.03 mg/dL (creatinine is a waste product filtered by the kidneys, and elevated levels indicate reduced kidney function; normal range 0.55 to 1.30 mg/dL), and a white blood cell count of 25.8 x103/uL (normal range 3.2 to 10.6 x103/uL), indicating significant infection and impaired kidney function.The resident was started on intravenous fluids, one half normal saline at 70 cubic centimeters per hour, and transferred to the hospital for evaluation and treatment, where she remained hospitalized for seven days with a diagnosis of acute kidney injury.There was no evidence at the time of the survey that the culture and sensitivity specimen submitted Residents Affected - Few (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 395357 If continuation sheet Page 4 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 395357 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/10/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Ellen Memorial Rehabilitation and Healthcare Cente 23 Ellen Memorial Lane Honesdale, PA 18431 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0770 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete on November 10, 2025, was completed or that results were reported to the facility in a timely manner. There was also no evidence the facility ensured follow up with the laboratory when the ordered culture and sensitivity results were not received.During an interview conducted December 10, 2025, at approximately 2:00 PM, the Director of Nursing was informed of the survey findings related to laboratory services. The Director of Nursing reviewed the findings presented and was unable to provide documentation demonstrating timely follow up with the laboratory regarding the delayed culture and sensitivity results. 28 Pa. Code 211.12 (3)(5) Nursing services. Event ID: Facility ID: 395357 If continuation sheet Page 5 of 5

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Citations

3 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0580GeneralS&S Dpotential for harm

    F580 - Notification of Changes

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • 0684GeneralS&S Dpotential for harm

    F684 - Quality of care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • 0770GeneralS&S Dpotential for harm

    F770 - Laboratory Services

    Provide timely, quality laboratory services/tests to meet the needs of residents.

FAQ · About this visit

Common questions about this visit

What happened during the December 10, 2025 survey of Ellen Memorial Rehabilitation and Healthcare Cente?

This was a inspection survey of Ellen Memorial Rehabilitation and Healthcare Cente on December 10, 2025. The surveyor cited 3 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Ellen Memorial Rehabilitation and Healthcare Cente on December 10, 2025?

Yes, 3 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) tha..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.