F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
Based on review of facility policy, clinical records, and facility documents, and staff interviews, it was
determined that the facility failed to ensure all alleged violations involving abuse were reported in a timely
manner for one of six residents reviewed (Resident R1).
Findings include:
Review of facility policy entitled Abuse - Reasonable Suspicion of a Crime - Prevention / Reporting dated
January 2024, revealed the facility will not tolerate any form of abuse, exploitation, mistreatment or neglect
of its residents, nor will it tolerate misappropriation of residents' funds or property by anyone. All covered
individuals shall report any incident or suspicion of abuse, neglect, mistreatment, or misappropriation of
funds or property immediately to the Abuse Coordinator (Director of Human Resources), Director of
Nursing, or the Administrator / Executive Director, or in their absence to the RN Supervisor, or Charge
Nurse. The policy further states for Protection, Identification, and Reporting that The Administrator /
Executive Director, the Director of Nursing, and the Abuse Coordinator, must be informed as soon as
possible of alleged abuse, neglect, mistreatment, or misappropriation of resident funds or property. The
policy Process revealed that when an employee has reasonable cause to suspect that a resident is a victim
of abuse, neglect, exploitation or abandonment, the employee shall report it to their supervisor, who will
immediately report it to the facilities Executive Director, Director of Nursing, or Abuse Coordinator, and that
staff will complete a Star Witness Report indicating the time, location, resident, and details of the allegation
and submit it to the supervisor prior to the completion of his/her shift. Facility policy defines Physical Abuse
as including, but not being limited to hitting, slapping, kicking, biting, spitting, or throwing items, etc.
Abuse, is defined at §483.5 as the willful infliction of injury, unreasonable confinement, intimidation, or
punishment with resulting physical harm, pain or mental anguish. Abuse also includes the deprivation by an
individual, including a caretaker, of goods or services that are necessary to attain or maintain physical,
mental, and psychosocial well-being. Instances of abuse of all residents, irrespective of any mental or
physical condition, cause physical harm, pain or mental anguish. It includes verbal abuse, sexual abuse,
physical abuse, and mental abuse including abuse facilitated or enabled through the use of technology.
Resident R1's clinical record revealed an admission date of 4/21/16, with diagnoses that included dementia
(loss of cognitive functioning affecting a person's memory and behaviors), tracheostomy(a hole made
through the front of the neck and into the windpipe [trachea] where a tube is placed to keep the hole open
for breathing), and diabetes (a health condition caused by the body's inability to produce enough insulin).
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
395361
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pleasant Ridge Manor East/West
8300 West Ridge Road
Girard, PA 16417
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Resident R1's quarterly Minimum Data Set (MDS - federally mandated standardized assessment
conducted at specific intervals to plan resident care) with an Assessment Reference Date (ARD) of May 22,
2025, revealed Resident R1 had a Brief Interview for Mental Status (BIMS) score of 5 indicating severe
cognitive impairments.
Review of information submitted by the facility dated 5/22/25, identified that there was an incident during
the end of the third shift the morning of 5/21/25, between 6:00 a.m. and 7:00 a.m. during a transfer using a
mechanical lift with Resident R1, where NA Employee E6 pulled the resident's fingers off the lift and bent
them backwards. NA Employee E6 was also observed to punch and pinch the resident while in the lift and
in the wheelchair. NA Employee E4 told NA Employee E6 to stop, and he/she replied, You will shut up, you
didn't see anything. NA Employee E4 went to report the incident and did not see their nurse before leaving
their shift to report the event and therefore did not report the incident immediately before leaving the facility.
The occurrence of the incident was not discovered until 5/22/25, at 7:40 a.m. when the Director of Nursing
received a call regarding an allegation of resident abuse. The facility immediately initiated an investigation.
During an interview on 6/10/25, at 2:00 p.m. with the Nursing Home Administrator (NHA), Director of
Nursing (DON) and the Assistant Director of Nursing (ADON), they acknowledged that there was a delay in
reporting the aforementioned allegation of abuse as the incident occurred on 5/21/25, at 6:15 a.m. and the
DON was not notified until 5/22/25, at 7:40 a.m. The NHA, DON, and ADON also confirmed that staff are to
report suspected allegations of abuse immediately.
28 Pa. Code 201.14(a) Responsibility of licensee
28 Pa. Code 201.18(b)(1) Management
28 Pa. Code 201.18(e)(1) Management
28 Pa. Code 211.12(d)(1)(5) Nursing services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395361
If continuation sheet
Page 2 of 2