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Inspection visit

Health inspection

QUALITY LIFE SERVICES - APOLLOCMS #3953711 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

395371 09/09/2025 Quality Life Services - Apollo 151 Goodview Drive Apollo, PA 15613
F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility documents, facility policy, clinical record review, and staff interviews, it was determined that the facility failed to make certain each resident received adequate supervision that resulted in an elopement (resident exits to an unsupervised or unauthorized area without the facility's knowledge) for one of four residents (Resident R1).Findings include: Review of facility policy Elopement Prevention dated 4/17/25, indicated the facility properly assesses residents and plan their care to prevent accidents related to wandering behavior or elopement. Should the resident's behavior warrant elopement prevention measures, a comprehensive elopement prevention plan will be documented as part of the care plan. Staff observations will be noted during the resident's stay and modifications will be made to the care plan and prevention techniques. Review of the Resident Assessment Instrument 3.0 User's Manual, effective October 2024, indicated that a Brief Interview for Mental Status ( BIMS) is a screening test that aides in detecting cognitive impairment. The BIMS total score suggests the following distributions: 13-15: cognitively intact8-12: moderately impaired0-7: severe impairment Review of the clinical record indicated Resident R1 was admitted to the facility on [DATE]. Review of Resident R1's Minimum Data Set (MDS - a periodic assessment of care needs) dated 9/3/25, indicated diagnoses of high blood pressure, dementia, and age-related cognitive decline. Question C0500 BIMS Summary Score indicated the resident scored a 4, severe impairment. Question 0200E Alarms indicated the resident used a wander/elopement alarm daily. Review of Resident R1's care plan dated 12/20/24, indicated resident is an elopement risk/wanderer as evidenced by impaired safety awareness. Interventions include resident is wearing a wanderguard, identify any patterns of wandering that resident exhibits, and provide resident with structured activities. Review of a physician order dated 5/12/25, indicated wanderguard (a wearable electronic monitoring device) on at all times. Check placement and skin integrity each shift. Change every 90 days. Review of facility submitted documents dated 8/19/25, indicated the following: At approximately 0925, Infection Preventionist Employee E1 and Assistant Director of Nursing (ADON) Employee E2 were notified by Hospice Nurse Aide (NA) Employee E3, that Resident R1 had walked into the personal care dining room. Hospice NA Employee E3 brought Resident R1 back into the SNF (Skilled Nursing Facility) building with the assistance of two other CNAs (Certified Nurse Aides). Resident R1 was assessed by an RN (Registered Nurse) and did not have any injuries or signs of distress. A head count was performed on the whole building, and all residents were accounted for. All exit doors were checked and were all found to be locked. The investigation was then initiated. Camera footage was reviewed that showed Resident R1 exiting a door on the side of the SNF building facing the personal care building @ 0919. Resident R1 was seen walking through the parking lot and attempting to open the door of a car parked in the parking lot. She then walked along the sidewalk and into the personal care building where Hospice NA Employee E3 had observed her enter the PCH (Personal Care Home) @ 0923. Upon further investigation, Resident R1 had walked Page 1 of 3 395371 395371 09/09/2025 Quality Life Services - Apollo 151 Goodview Drive Apollo, PA 15613
F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few through a break room door in the dining room. The door was not locked because the latch had been blocked by a paper towel. She then walked through the breakroom into the wheelchair supply room and out the exit door. Resident R1 was last seen walking towards the dining room at approximately 0910 by two nurses on the unit. Resident R1 was previously identified as being a high elopement/wandering risk and had a wander guard in place that was functioning appropriately. There were no wander guard sensors on the break room door as it had lock in place. When Resident R1 was brought back into the SNF building, her wander guard sounded and was functioning appropriately. The paper towel was immediately removed from the break room door and was verified to latch after determining elopement route. Maintenance was notified and applied a pin code lock onto the door. Review of facility documentation witness statements indicated the following: NA Employee E4 stated, I had just come back from a 15 minute break (9:22 a.m.) and was heading back towards room [ROOM NUMBER] when an employee from personal care alerted that Resident R1 had gotten out and was in personal care. NA Employee E5 and I immediately went over to get her. Her bracelet was on and working properly when we entered the smokers door. NA Employee E5 stated, Resident R1 got out from kitchen I believe, ended up on personal care side. Hospice lady came and got NA Employee E4 and I to bring her back over. Hospice NA Employee E3 stated, Around 9:30 a.m. on August 19, I was in the dining room of the personal care building. I looked down the hallway and saw Resident R1 walking down the hallway. I asked personal care staff to keep an eye on her and I went to the skilled building to notify staff. NA Employee E5 and NA Employee E4 assisted Resident R1 back to the skilled building. While they assisted Resident R1, I notified ADON Employee E2 and Infection Preventionist Employee E1. Licensed Practical Nurse (LPN) Employee E6 stated, The last time I saw Resident R1 was at 9:10 a.m. She was walking out of her room towards the Angel Wing nurses station with only sock on her feet that were not nonslip sock. I immediately went to get her shoes and put them on her feet and then she continued to walk towards the nurses station. I was in front of room [ROOM NUMBER] at the time, which is next door to Resident R1's room. LPN Employee E7 stated, At approximately 9:15 a.m. - 9:20 a.m. I was trying to enter building through smoker door but could not due to Resident R1 being at the door activating the wander guard alarm. Within a minute someone in blue scrubs I didn't recognize turned off alarm and let me in. I had to squeeze past Resident R1 and pulled door shut to prevent her from going out. I pushed on handle to confirm it had locked which it did and Resident R1 reactivated the alarm due to still being near the door. I tried to redirect resident away from door but she refused to move away. I double checked door was shut and locked and it was. During a tour of the facility on 9/9/25, at 10 a.m. the Director of Nursing (DON) stated Resident R1 was in the main dining room and was able to open the employee breakroom door due to a wad of tissue being stuffed into the lock, preventing the door from locking. During the tour, the employee breakroom door had a key pad on the door and required a passcode to be entered. The DON stated previously the door had a lock requiring a key on it. The DON and State Agency (SA) walked through the employee break room to another door, leading to the wheelchair storage area. During the tour, this door had a lock requiring a key. The DON stated the door previously did not have a lock on it because it was behind a locked door (the employee breakroom door). The DON and SA walked through the wheelchair storage area and were able to exit the facility from an external door. The external door leads directly to the personal care building parking lot and main entrance. During the tour, the DON stated this was the door Resident R1 was able to exit out of, attempted to open the door of a parked car in the parking lot, and then entered the personal care building. During an interview on 9/9/25, at 12:30 p.m. the DON confirmed that the facility failed to make certain each resident received adequate supervision that resulted in an elopement for one of four residents (Resident R1). 395371 Page 2 of 3 395371 09/09/2025 Quality Life Services - Apollo 151 Goodview Drive Apollo, PA 15613
F 0689 28 Pa. Code: 201.14 (a) Responsibility of licensee.28 Pa. Code: 201.18 (b)(1) Management.28 Pa. Code: 211.10(d) Resident care policies.28 Pa. Code: 211.12 (d)(1)(5) Nursing services. Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few 395371 Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0689GeneralS&S Dpotential for harm

    F689 - Accidents

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

FAQ · About this visit

Common questions about this visit

What happened during the September 9, 2025 survey of QUALITY LIFE SERVICES - APOLLO?

This was a inspection survey of QUALITY LIFE SERVICES - APOLLO on September 9, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at QUALITY LIFE SERVICES - APOLLO on September 9, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.