F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, clinical record review, and interviews with staff and residents, it was determined that
the facility failed to provide dependent residents with activities of daily living assistance for three of five
residents reviewed (Residents 2, 3, and 4).
Residents Affected - Some
Findings include:
Clinical record review for Resident 2 revealed a plan of care developed by the facility to address his deficits
with performing activities of daily living (initiated October 14, 2022). Interventions included in the plan of
care noted that Resident 2 requires supervision/cueing for personal hygiene.
Observation of Resident 2 on September 12, 2024, at 10:53 AM revealed several days of beard growth on
his face. Interview with Resident 2 on the date and time of the observation revealed that staff shave him
because he cannot see what he is doing to do it well. Resident 2 stated that he could not remember, but he
may have had shaving assistance with his shower on Monday. Resident 2 stated that although his showers
are scheduled for Mondays and Thursdays, he had a shower yesterday (Wednesday). Resident 2 stated
that he was not sure why staff provided him shower assistance on a Wednesday; but believed, maybe they
(staff) were trying to get ahead of the curve. Resident 2 confirmed that staff did not provide him with
shaving assistance with his shower yesterday.
Clinical record review for Resident 3 revealed a plan of care developed by the facility to address Resident
3's urinary incontinence and history of recurrent urinary tract infections. Interventions included in the plan of
care instructed staff to adjust toileting times to meet Resident 3's needs, prompt and assist with toileting
upon rising, before and after meals, before bed, and two to three times on overnight shift, and as needed;
provide assistance with toileting, and provide incontinence care as needed. A plan of care initiated by the
facility on January 15, 2019, to address Resident 3's deficits to perform activities of daily living included
interventions that instructed staff to assist with daily hygiene, grooming, dressing, oral care, and eating as
needed.
Task List documentation (electronic documentation completed by nurse aide staff upon completion of
activities of daily living tasks) dated July, August, and September 2024, for Resident 3 revealed that staff
did not document the provision of oral care (scheduled for the day shift and evening shifts) as follows:
July 2024, on seven occasions
August 2024, on five occasions
September 2024, on four occasions (dated September 1 through 11, 2024)
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
395396
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395396
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Edenbrook South
101 Leader Drive
Williamsport, PA 17701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Task List documentation revealed that staff did not document that staff prompted and assisted Resident 3
with toileting upon rising, before and after meals, before bed, and two to three times on the overnight shift
and as needed as follows:
July 2024:
Residents Affected - Some
Day shift on 28 of 31 days
Evening shift on 17 of 31 days
Night shift on 26 of 31 days
August 2024:
Day shift on 24 of 31 days
Evening shift on 15 of 31 days
Night shift on 24 of 31 days
September 2024:
Day shift on six of 11 days
Evening shift on nine of 11 days
Night shift on 11 of 11 days
Clinical record review for Resident 4 revealed a plan of care developed by the facility on March 7, 2023, to
address his deficits to perform activities of daily living that noted Resident 4 required the assistance of one
staff for bathing and showering. Resident 4 required supervision and cueing for personal hygiene and oral
care. The facility initiated a plan of care on February 25, 2023, to address that Resident 4 had potential for
oral/dental health problems related to having natural teeth with probable cavities.
Observation of Resident 4 on September 12, 2024, at 11:25 AM revealed that his fingernails extended
beyond the tips of his fingers. Interview with Resident 4 on the date and time of the observation confirmed
that he believed that staff should trim his fingernails.
Task List documentation dated July 2024, revealed that although staff were to assist Resident 4 with
showering on Tuesday and Friday evenings, staff failed to document the care on July 2, 19, and 26, 2024.
Task List documentation dated July 2024, revealed that although staff were to assist Resident 4 with oral
care, staff failed to document the provision of care on nine of 31 evening shifts.
Task List documentation dated August 2024, revealed that staff failed to document assistance with
Resident 4's shower on August 2, 6, 23, 27, and 30, 2024.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395396
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395396
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Edenbrook South
101 Leader Drive
Williamsport, PA 17701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Task List documentation dated August 2024, revealed that staff failed to document assistance with
Resident 4's oral care on three of 31 day shifts and three of 31 evening shifts.
Task List documentation dated September 1 through 11, 2024, revealed that staff failed to document
assistance with Resident 4's shower on September 6, 2024.
Residents Affected - Some
Task List documentation dated September 1 through 11, 2024, revealed that staff failed to document
assistance with Resident 4's oral care on two of 11 evening shifts.
The surveyor reviewed the above concerns regarding Resident 2, 3, and 4's care during interviews with the
Director of Nursing and the Nursing Home Administrator on September 12, 2024, at 1:26 PM and 2:43 PM.
483.24(a)(2)
Previously cited deficiency 2/16/24 and 5/22/24
28 Pa. Code 211.12(d)(1)(5) Nursing services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395396
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395396
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Edenbrook South
101 Leader Drive
Williamsport, PA 17701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record review and staff and resident interview, it was determined that the facility failed to provide
services for mobility deficits for two of five residents reviewed (Residents 2 and 4).
Findings include:
Review of Resident Council meeting minutes dated July 10, 2024, revealed that Resident 2 had concerns
regarding, walking. A Resident Concern Report dated July 10, 2024, revealed that Resident 2 wanted an
evaluation for walking. Findings recorded on the form indicated that physical therapy evaluated Resident 2
on July 11, 2024, and began physical therapy services.
Clinical record review for Resident 2 revealed a physical therapy Discharge summary dated [DATE], that
indicated staff discharged Resident 2 from skilled physical therapy services. The documentation indicated
that the skilled physical therapy staff did not indicate a restorative program at that time.
Clinical record review for Resident 2 revealed a plan of care developed by the facility to address his need
for a restorative program related to his unsteady gait (initiated November 28, 2022). Interventions included
in the plan of care instructed staff to encourage Resident 2 to participate in restorative programs to the best
of his ability. A plan of care developed by the facility to address Resident 2's high risk for falls related to his
history of repeated falls and ambulatory dysfunction (initiated October 14, 2022) listed interventions that
included to encourage Resident 2 to participate in activities that promote exercise, physical activity, for
strengthening and improved mobility.
Interview with Resident 2 on September 12, 2024, at 10:53 AM revealed that his concern with, walking,
was, sort of improved. Resident 2 stated that he was told that staff would have him, up and walking daily,
but it wasn't happening. Or was happening every two to three days if an attendant (nurse aide) was
available to do it, with him.
Clinical record review for Resident 2 revealed task list documentation (electronic system of nurse aide
documentation of care provided) dated August 2024, that staff were to complete a restorative program for
training and skill practice related to walking, a restorative ambulation program, for one staff to assist
Resident 2 to ambulate up to two hallways with a roller walker on day and evening shifts. The
documentation indicated that Resident 2 required cues for safety and hand/foot placement.
Documentation of the restorative task dated August 2024, revealed that staff failed to document assistance
with Resident 2's restorative program on day shift for nine of 31 days and on evening shift for 12 of 31 days.
Documentation of the restorative task dated September 1 through 11, 2024, revealed that staff failed to
document assistance with Resident 2's restorative program on day shift for four of 11 days and on evening
shift for two of 11 days.
Interview with Employee 3 (occupational therapist/skilled therapy department director) on September 12,
2024, at 2:13 PM confirmed that the task documentation indicated that staff were to complete a restorative
ambulation program with Resident 2 twice daily; however, the documentation did not
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395396
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395396
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Edenbrook South
101 Leader Drive
Williamsport, PA 17701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
indicate that staff are consistently completing the program with Resident 2.
Level of Harm - Minimal harm
or potential for actual harm
Clinical record review for Resident 4 revealed a plan of care initiated by the facility on April 14, 2023,
because Resident 4 required restorative programs due to poor balance and an unsteady gait. Interventions
included in the plan of care instructed staff to encourage Resident 4 to participate in restorative programs
to the best of his ability.
Residents Affected - Some
Review of task list documentation dated July, August, and September 2024, revealed that staff were to
document the completion of a restorative program for Resident 4's training and skill practice in walking,
restorative ambulation, when one staff provided contact guard supervision, and ensured a wheelchair
followed closely behind, as Resident 4 ambulated up to 60-75 feet with a roller walker on day shift and
evening shift.
The available task list documentation revealed that staff did not document that staff assisted Resident 4
with the restorative ambulation program as follows:
July 2024:
Day shift on six of 31 days when staff indicated that the program was not applicable
Evening shift on 20 of 31 days (11 occasions where staff indicated that the program was not applicable,
and nine occasions staff failed to document any program was attempted)
August 2024:
Day shift on 18 of 31 days (16 occasions staff indicated that the program was not applicable, and two
occasions staff failed to document any program was attempted)
Evening shift on 19 of 31 days (15 occasions staff indicated that the program was not applicable, and four
occasions staff failed to document any program was attempted)
September 1 through 11, 2024:
Day shift on six of 11 days when staff indicated that the program was not applicable
Evening shift on eight of 11 days (five occasions staff indicated that the program was not applicable, and
three occasions staff failed to document any program was attempted)
The surveyor reviewed the above concerns regarding Resident 2 and 4's care during interviews with the
Director of Nursing and the Nursing Home Administrator on September 12, 2024, at 1:26 PM and 2:43 PM.
483.25(c)(1)-(3) Mobility
Previously cited deficiency 2/16/24
28 Pa. Code 211.12(d)(1)(5) Nursing services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395396
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395396
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Edenbrook South
101 Leader Drive
Williamsport, PA 17701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Ensure each resident receives and the facility provides food that accommodates resident allergies,
intolerances, and preferences, as well as appealing options.
Based on observation and resident and staff interview, it was determined that the facility failed to provide
food that accommodated resident preferences for one of five residents reviewed (Resident 5).
Residents Affected - Few
Findings include:
Interview with Resident 5 on September 12, 2024, at 11:11 AM revealed that she rated the facility's meals a
seven on a one to 10 scale (10 being very good). Resident 5 stated that her strongest complaint was that
she either received food that she is allergic to (strawberries, occurred approximately one month ago) or
food that is on her dislike list of foods that she would prefer she not receive. She stated that she repeatedly
receives rice, which she claims that she has reported that she does not like. Resident 5 stated that staff do
not offer to obtain an alternative when she reports errors in her provided meal. Resident 5 claimed that staff
often respond, .well, that's what they (dietary staff) put on your tray.
Observation of the lunch meal on September 12, 2024, at 12:05 PM revealed Resident 5 was in the
[NAME] Hall dining room talking to Employee 2 (activities staff). Resident 5 pointed to her tray ticket that
listed peaches as a food dislike when her meal tray included peaches. Resident 5 received a large portion
of rice, but the tray ticket did not include this food as a disliked food for Resident 5. Resident 5 stated that
she has discussed disliking rice in her care conference, but no one has added it to her disliked food list.
Resident 5's tray ticket indicated that she was to receive noodles and green beans, which she did not
receive.
Interview with Employee 2 on September 12, 2024, at 12:08 PM confirmed that Resident 5 reported
concerns with her lunch meal. Employee 2 confirmed that she believed the meal provided to Resident 5
was not correct when compared to her meal tray ticket; however, Employee 2 stated that she did not know
who to forward the concerns to; therefore, she went to her office and did not refer the issue to anyone.
Interview with Employee 1 (food service director) on September 12, 2024, at 12:29 PM revealed that the
menu tickets given to residents for their meal item selections do not match the planned meal items that are
available. The interview indicated that Employee 1 wrote that Resident 5 wanted noodles and green beans
on the tray ticket; however, there were no noodles or green beans planned for the lunch meal on September
12, 2024.
The surveyor reviewed the above concerns regarding Resident 5's lunch meal during an interview with the
Nursing Home Administrator and the Director of Nursing on September 12, 2024, at 1:26 PM.
28 Pa. Code 211.6 (a) Dietary services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395396
If continuation sheet
Page 6 of 6