F 0573
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Let each resident or the resident's legal representative access or purchase copies of all the resident's
records.
Based on review of select facility policy, clinical records and staff interviews, it was determined the facility
failed to provide a copy of a discharged resident's clinical record within two working days as requested by
the legal representative for one of 4 residents sampled (Resident 18).
Findings include:
Review of the facility policy titled Access to Residents' Medical Records Policy and Procedure last reviewed
by the facility on January 22, 2025, indicated that written consent of the resident or the resident
representative is required for release of information and the facility shall assign overall supervisory
responsibility for the medical record service to the medical records practitioner and the facility shall employ
sufficient personnel competent to carry out the functions of the medical record service.
Review of the facility policy titled Medical Records Fee Policy and Procedure last reviewed by the facility on
January 22, 2025, indicated the facility shall charge a reasonable, cost-based fee to fulfill medical records
request. The facility's fee schedule shall be as follows: $20 per hour for the cost of labor; and $0.15 per
page. The facility shall not charge a per page fee for copies of personal health information (PHI) that are
maintained electronically (ePHI). However, the facility shall charge a reasonable, cost-based fee for the
medium on which is provided ePHI.
Review of Resident 18's clinical record revealed admittance to the facility on November 19, 2024, and
discharged from the facility on December 27, 2024.
Review of a letter dated January 14, 2025, revealed that Resident 18's resident representative (RP)
submitted a formal written request for an electronic copy of the resident's complete medical record,
specifically requesting Adobe Acrobat (.pdf) format on a CD.
Review of the facility form Authorization for Use or Disclosure of Protected Health Information dated
February 18, 2025, revealed a signed request for release of Resident 18's medical record by Resident 18's
RP.
As of the survey ending April 23, 2025, Resident 18's RP had not been provided with the requested
medical records.
Interview with the Medical Records Director on April 23, 2025, at 2:00 PM, confirmed that the signed
authorization was received in February 2025 and forwarded to the Director of Nursing and Corporate Risk
Compliance for review. for review. The Medical Records Director acknowledged the RP was
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 14
Event ID:
395414
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395414
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Terrace View
260 Terrace Drive
Peckville, PA 18452
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0573
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
verbally advised of a paper-based fee structure but was not provided a written fee schedule. The Medical
Records Director also admitted she was unaware of the federal requirement mandating record production
within two working days and confirmed the facility's failure to produce the requested records. Further
interview revealed that although the facility maintains electronic health records, the Medical Records
Director was unaware of how to fulfill electronic requests, and facility practice does not include providing
electronic records despite specific requests.
Interview with the Medical Records Director on April 23, 2025, at 2:00 PM revealed that Resident 18's
authorization for medical records request was received in February 2025. After receiving the authorization
form it was forward to the Director of Nursing and Corporate Risk Compliance for review. The RP called the
facility a few days later to see if the records were ready. At that time, the RP was verbally informed that
there was a fee, and she would need to pay for the records. The RP was verbally quoted an amount based
on the number of paper copies. The RP responded that she was not notified there was a cost and that she
would be getting a lawyer. Medical Records Director called the RP on March 10, 2025, to determine if she
still wanted the records but there was no answer. The Medical Records Director could not recall if she left a
voicemail message.
Further interview revealed the Medical Records Director was unaware of the federal requirement to provide
copies of medical records with 2 working days advanced notice. The Medical Records Director revealed
that the facility does not provide electronic copies of medical records even when a request is made for an
electronic copy. She indicated she does not know how to provide an electronic copy of the records despite
the facility utilizing an electronic health record system for all the residents' medical/personal health
information.
Interview with the Director of Nursing on April 23, 2025, at 2:15 PM confirmed the electronic health record
system allows for records to be converted into a .pdf format for delivery electronically, demonstrating the
facility had the technical capability but failed to comply.
Interview with the Nursing Home Administrator (NHA) on April 23, 2025, at approximately 2:30 PM
confirmed that the facility failed to provide Resident 18's RP with access to the complete clinical record as
requested several months earlier.
The facility was unable to provide documentation that a written fee schedule was presented to Resident
18's RP prior to quoting fees, or that reasonable efforts were made to fulfill the electronic record request as
submitted.
28 Pa. Code 201.29(a)Resident rights.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395414
If continuation sheet
Page 2 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395414
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Terrace View
260 Terrace Drive
Peckville, PA 18452
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, review of select facility policies, facility investigative documentation, clinical record review, and
staff interviews, it was determined the facility failed to consistently provide care and services to prevent the
development of pressure ulcers and to promote healing of existing wounds for one resident (Resident 2) out
of 21 sampled residents.
Residents Affected - Few
Findings include:
According to the US Department of Health and Human Services, Agency for Healthcare Research &
Quality, the pressure ulcer (a localized area of skin damage that develops when prolonged pressure is
applied to the body) best practice bundle incorporates three critical components in preventing pressure
ulcers: Comprehensive skin assessment, Standardized pressure ulcer risk assessment and care planning
and implementation to address areas of risk.
ACP (The American College of Physicians is a national organization of internists, who specialize in the
diagnosis, treatment, and care of adults. The largest medical-specialty organization and second-largest
physician group in the United States) Clinical Practice Guidelines indicate that the treatment of pressure
ulcers should involve multiple tactics aimed at alleviating the conditions contributing to ulcer development
(i.e., support surfaces, repositioning and nutritional support); protecting the wound from contamination and
creating and maintaining a clean wound environment; promoting tissue healing via local wound
applications, debridement and wound cleansing; using adjunctive therapies; and considering possible
surgical repair.
A review of facility policy entitled Pressure Ulcer/Injury Care and Management last reviewed January 22,
2025, revealed residents will receive care consistent with professional standards of practice, to prevent
pressure ulcer/injury unless the individual's clinical condition demonstrates they were unavoidable.
Residents will receive necessary treatment and services, consistent with professional standards of practice,
to promote healing, prevent infection, and prevent new ulcers from developing. Residents with a pressure
ulcer will have wound measurements weekly by the physician or registered nurse. Observation of the
wound should be completed with each dressing change and should include at a minimum:
A.
Location and staging
B.
Size, depth, the presence and location of any undermining or tunneling
C.
Exudate if present the type, color, odor, and amount
D.
If pain is present the nature and frequency
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395414
If continuation sheet
Page 3 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395414
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Terrace View
260 Terrace Drive
Peckville, PA 18452
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
E.
Level of Harm - Minimal harm
or potential for actual harm
Wound bed to include the color and type of tissue
F.
Residents Affected - Few
Description of the wound edges
A review of Resident 2's clinical record revealed admission to the facility on May 12, 2021, with diagnoses,
which included dementia, a history of blood clots in the lower legs and peripheral insufficiency (decreased
blood flow to the lower legs) and has been receiving hospice services since October 17, 2024, for a
diagnosis of senile degeneration of the brain (dementia).
A review of a Quarterly Minimum Data Set assessment dated [DATE], (MDS - a federally mandated
standardized assessment process completed periodically to plan resident care) revealed the resident was
severely cognitively impaired and was at risk for developing pressure ulcers.
A review of a quarterly Braden scale for predicting pressure sore risk assessment dated [DATE], revealed
the resident responded to verbal commands but cannot always communicate discomfort or the need to be
turned or has some sensory impairment which limits the ability to feel pain or discomfort. The resident
walks occasionally and was at risk for pressure ulcer development.
A review of Resident 2's comprehensive care plan, initially developed on May 13, 2021, identified the
resident as being at risk for skin breakdown related to incontinence and the need for extensive assistance
with activities of daily living. The care plan included a goal that the resident would have no additional skin
breakdown. Interventions to address this risk included: monitoring the resident's skin condition daily during
care and reporting any areas of redness or open skin to nursing and medical staff; use of a
pressure-reducing mattress on the resident's bed (identified as the facility's standard pressure-reducing
mattress); use of a pressure-reducing cushion in the resident's chair (a chair pad); and completion of
biweekly skin assessments in conjunction with showers.
However, a review of the facility's Documentation Survey Report for April 2025 revealed that Resident 2
experienced daily episodes of bowel and bladder incontinence. Despite this, there was no documented
evidence that incontinence care was consistently provided with each episode or that a barrier cream was
applied as required by the resident's needs and consistent with professional standards of practice. This lack
of documentation suggests that interventions identified in the resident's care plan were not consistently
implemented to prevent the development or worsening of skin breakdown.
A nurse's note dated April 11, 2025, at 10:43 AM, documented that Employee 5 (LPN) was called to
Resident 2's room by another staff member to evaluate a potential wound. Upon assessment, Employee 5
noted the presence of an open area located in the intergluteal cleft (the area between the right and left
buttocks, only visible when the skin is separated). The wound bed contained light yellow slough (occlusive
dead tissue), and the area was moist with no observable drainage. The surrounding peri-wound skin
appeared flesh-toned and intact. The resident, who was incontinent of bowel and bladder, was also noted to
intermittently refuse incontinence care, repositioning/offloading, and showers. The resident expressed no
pain or discomfort at the time of assessment. The physician was notified, and new treatment orders were
received for the application of calcium alginate with silver, a dry cover dressing, and the addition of a low air
loss mattress to the resident's bed.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395414
If continuation sheet
Page 4 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395414
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Terrace View
260 Terrace Drive
Peckville, PA 18452
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
A review of a witness statement dated April 11, 2025, at 11:30 AM, revealed that Employee 5 (LPN) stated
he had been informed by another unidentified staff member (no witness statement available at the time of
the survey to identify this staff member) of a possible area of skin concern on the resident's buttocks.
Following this notification, Employee 5 assessed the resident and confirmed the presence of a small slit-like
open area in the intergluteal cleft. The RN Supervisor was also notified and conducted an additional
assessment of the area.
A review of the initial skin assessment completed by Employee 5 (LPN) on April 11, 2025, described the
wound in the intergluteal cleft as unstageable (defined as full-thickness tissue loss in which the base of the
ulcer is covered by slough-yellow or white dead tissue). The slough measured 3.5 cm x 0.5 cm, and the
surrounding skin remained flesh-toned and intact.
Further review of the clinical record revealed subsequently, documented at 10:43 AM on the same day, the
Infection Preventionist (LPN) was called to evaluate Resident 2's wound. The LPN documented a wound in
the intergluteal cleft, only found when the skin was pulled apart, with light yellow slough in the wound bed,
moist but without drainage. The peri-wound skin was flesh-toned and intact. The resident was noted to be
incontinent of bowel and bladder and occasionally refused incontinence care, repositioning, and showers.
The Certified Registered Nurse Practitioner (CRNP) and the contracted wound physician were notified, and
new recommendations included the application of calcium alginate with silver covered with a dry dressing
and the use of a low air loss mattress.
At 11:02 AM, the facility CRNP evaluated the resident's wound, noting the presence of a wound in the
intergluteal cleft, only found when the skin was pulled apart. The area was open with light yellow slough in
the wound bed, moist but without drainage. The peri-wound skin was flesh-toned and intact. The resident
was incontinent of bowel and bladder and occasionally refused incontinence care, repositioning, and
showers. The physician was notified, and new recommendations included the application of calcium
alginate with silver covered with a dry dressing and the use of a low air loss mattress.
A review of the shower records indicated that Resident 2 received a shower on April 12, 2025, during the 3
PM to 11 PM shift. Documentation from this time did not note any skin impairments.
On April 13, 2025, at 8:30 AM, Employee 7 (CNA) reported discovering skin openings on Resident 2's right
side near the hip area during routine brief changing. The nurse was promptly notified.
Subsequently, at 8:50 AM, Employee 5 (LPN) documented in the nursing notes that during morning care,
two small, reddened areas were observed on Resident 2's right buttock. The first area measured 2 cm x 2
cm, and the second measured 1.5 cm x 1.5 cm. These areas were not present during the skin assessment
conducted during the resident's shower on April 12, 2025. The physician was notified, and treatment orders
were obtained. The resident was scheduled to be seen by the consultant wound physician during weekly
wound rounds.
A witness statement from Employee 5 (LPN), dated April 13, 2025, at 11:00 AM, corroborated the earlier
findings, stating that during morning care, the nurse aide reported two small, reddened areas on Resident
2's right buttocks. The right proximal buttock had an open area measuring 2 cm x 2 cm, and the right distal
buttock measured 1.5 cm x 1.5 cm. These areas were not present during the skin assessment completed
by Employee 5 during the resident's shower on April 12, 2025.
A skin assessment completed by Employee 8 (Agency RN Supervisor) on April 13, 2025, revealed that the
proximal right buttock exhibited Moisture Associated Skin Damage (MASD), measuring 2 cm x 2 cm x
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395414
If continuation sheet
Page 5 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395414
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Terrace View
260 Terrace Drive
Peckville, PA 18452
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
0.5 cm, with surrounding skin noted as normal tissue. The distal right buttock also exhibited MASD,
measuring 1.5 cm x 1.5 cm x 0.5 cm, with surrounding skin noted as normal tissue. A physician's order was
noted to cover the area with a foam border daily and as needed and consult wound care team.
A review of a consultant wound assessment dated [DATE] (two days after identification of the wounds),
revealed the following pressure injuries for Resident 2:
Coccyx Area: A Stage 2 pressure ulcer (open area through layer of skin creating shallow open wound)
measuring 2.3 cm (length) x 0.5 cm (width) x 0.2 cm (depth) was observed. The wound bed exhibited
exposed dermis with moderate serosanguinous drainage.
Right Superior Buttock: A Stage 2 pressure ulcer measuring 0.6 cm x 0.6 cm x 0.1 cm was noted,
presenting with an open wound bed, exposed dermis, and moderate serosanguinous drainage.
Right Inferior Buttock: A Stage 2 pressure ulcer measuring 0.6 cm x 0.5 cm x 0.1 cm was identified, also
displaying an open wound bed with exposed dermis and moderate serosanguinous drainage.
In response to these findings, the wound consultant ordered the application of calcium alginate with silver
dressings to all three pressure ulcers. The treatment plan specified that the dressings be covered with
gauze and changed daily and as needed.
Calcium alginate with silver dressings are recognized for their high absorbency and antimicrobial
properties, making them suitable for managing moderate to heavily exuding wounds and reducing the risk
of infection.
After the identification of pressure areas on April 11 and April 13, 2025, the following wound prevention
interventions were documented:
On April 13, 2025, prompted toileting was initiated at 7 AM, 10 AM, 6 PM, 9 PM, and as needed.
On April 17, 2025, the application of barrier cream to the buttocks with each incontinence episode was
implemented.
On April 18, 2025, a turning and repositioning schedule every 2-3 hours was established.
However, a continence evaluation was not completed until April 23, 2025, despite the resident's increased
incontinence.
Additionally, there was no evidence that the physician-ordered low air loss mattress was placed on the
resident's bed until April 13, 2025.
Observations conducted on April 22nd, 2025, revealed that Resident 2 was seated in his wheelchair at
multiple times: at 9:30 AM outside of his room, at 11 AM in the activity room, and at 12:30 PM prior to being
returned to bed for evaluation by the contracted wound consultant. During all three observations, the
resident was utilizing the gel cushion on his wheelchair.
The resident utilized a gel cushion on his wheelchair, which was noted to be very worn, uneven, and
lacking support. The cushion was also dirty with dried food and liquid stains. These observations were
confirmed by the infection control/wound nurse.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395414
If continuation sheet
Page 6 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395414
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Terrace View
260 Terrace Drive
Peckville, PA 18452
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
An observation conducted on April 22, 2025, of Resident 2's sacral wound, in the presence of the
contracted wound physician, measured 1.8 cm x 0.3 cm. The physician stated that the depth could not be
measured due to the presence of dermal skin in the center of the wound, which was white in color. A scant
amount of serosanguinous drainage was noted, with the wound bed appearing pink/red and the
surrounding skin blanchable.
Residents Affected - Few
Further observations of the upper and lower right buttock areas revealed wounds measuring 0.3 cm x 0.4
cm and 0.4 cm x 0.3 cm, respectively. Both wound beds were white, with surrounding skin blanchable and a
scant amount of serosanguinous drainage noted.
There was no evidence of a thorough investigation into the development of these pressure areas to identify
possible causes and corresponding interventions. Additionally, interventions were not timely implemented to
prevent the pressure areas for this resident, who was at risk for pressure sore development.
During an interview conducted on April 23, 2025, at 2:00 PM, the Director of Nursing confirmed that an
investigation was not completed into the development of the noted pressure areas and further confirmed
that interventions were not timely implemented for this resident to prevent the development of pressure
areas.
28 Pa code 211.12 (d)(1)(3)(5) Nursing services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395414
If continuation sheet
Page 7 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395414
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Terrace View
260 Terrace Drive
Peckville, PA 18452
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of clinical records, select policy and select resident investigative reports and staff interview, it was
determined the facility failed to implement effective interventions to prevent falls to include the provision of
supervision necessary to prevent falls and serious injury, closed head injury with intracranial
bleeding,(Resident 4) and lacerations requiring sutures (Resident 3) for two residents of 21 sampled.
Findings include:
A review of a select facility policy for Falls and Fall Risk Management, reviewed July 2024 revealed, it is the
policy of the facility that based on evaluations and current data, the staff will identify interventions related to
the resident's specific risks and causes to try to prevent the resident from falling and to attempt to minimize
the complications from falling.
Clinical record review revealed that Resident 4 was admitted to the facility on [DATE] with diagnosis to
include, dementia (a condition in which a person loses the ability to think, remember, learn, make
decisions, and solve problems) with behavioral disturbance, anoxic brain damage (brain injuries are
characterized by brain damage from a lack of oxygen to the brain) and a history of falling.
A review of a quarterly Minimum Data Set Assessment (MDS - a federally mandated standardized
assessment completed at specific times to identify resident care needs) dated March 17, 2025, revealed
the resident's cognition was severely impaired with a BIMS score of 3 (Brief Interview for Mental Status- a
tool within the Cognitive Section of the MDS that is used to assess the resident's attention, orientation, and
ability to register and recall new information; a score of 0-7 indicates severe cognitive impairment ) and
required assistance with activities of daily living and had repeated falls.
A review of the resident's fall risk care plan-initiated September 9, 2024, indicated the resident was at risk
for falls related to the need for staff assistance with activities of daily living, incontinence, and the use of
high-risk psychoactive medication. Interventions to include, the resident to be out of bed and dressed
during 11-7 shift, maintain a safe, well-lit clutter free environment, non-skid footwear, offer naps after dinner,
and safety interventions per physician's order
An additional care plan-initiated September 10, 2024, addressed potential distressed mood and behavioral
symptoms related to anxiety and depression as evidenced by restlessness, tearfulness, yelling out, with
interventions including verbal support and medication administration as needed.
Documentation from February 2025 through the survey revealed ongoing behaviors of wandering, agitation,
crying, and yelling.
A physician's order dated February 6, 2025, prescribed Geodon (an antipsychotic medication) 20 mg by
mouth in the morning and 40 mg by mouth twice daily for unspecified dementia with behavioral disturbance.
A physician's order dated December 30, 2024, also prescribed Ativan (an antianxiety medication) 1 mg
three times daily with the same diagnosis.
A review of facility documentation dated April 3, 2025, at 6:00 AM revealed that Resident 4 was found on
the floor with dark discoloration noted to her forehead. The physician was contacted, and the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395414
If continuation sheet
Page 8 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395414
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Terrace View
260 Terrace Drive
Peckville, PA 18452
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
resident was transferred to the hospital for evaluation. Documentation indicated the resident had last been
seen and toileted at approximately 5:30 AM, at which time she was awake in her wheelchair and noted to
be combative with staff.
A review of a witness statement from Employee 12 (no time indicated) revealed that Resident 4 had been
assigned to Employee 12 for the 11:00 PM to 7:00 AM shift. Employee 12 documented the resident was
observed asleep on the floor near the nurses' station during the night. Upon awakening, the resident was
toileted, provided a snack, and returned to bed at approximately 2:00 AM. At 5:30 AM, the resident was
described as very combative, uncooperative, yelling, hitting, and scratching, and was attempting to get out
of her chair. Staff attempted to redirect her, but she scratched Employee 12's arm. Employee 12 reported
that she left the resident unattended to inform the nurse, during which time the resident's alarm sounded,
and she was found on the floor.
A review of a witness statement from Employee 13 (LPN), dated April 3, 2025, at 6:30 AM, indicated that
while passing medications, Employee 13 was made aware that Resident 4 was sitting on the floor in front of
her room, holding her head. Upon moving her hand, a hematoma was noted to be developing on her
forehead.
A review of a nurse's note dated April 3, 2025, at 8:15 AM documented that Resident 4 was transferred to
the hospital for evaluation following the fall.
Hospital documentation dated April 3, 2025, revealed the resident arrived at the emergency department at
7:39 AM for evaluation following the fall. A CT scan (computed tomography scan a medical imaging
technique that uses X-rays and a computer to create detailed cross-sectional images of the body) of the
brain was performed, and the results identified a scalp hematoma (a collection of blood) overlaying the
frontal bone.
A review of a nurse's note dated April 3, 2025, at 12:34 PM indicated that Resident 4 returned from the
hospital. The resident was noted to have a bump on the right side of her forehead with associated bruising.
She was reported to have some pain and discomfort in the area. A Certified Registered Nurse Practitioner
(CRNP) assessed the resident, and no new medical orders were issued at that time.
Further review of a nurse's note dated April 3, 2025, at 2:09 PM revealed that Resident 4 continued to
exhibit agitation and crying behaviors, attempting to get up without assistance. Multiple redirection attempts
were documented as ineffective. Staff continued to monitor the resident.
There was no documented evidence that new or revised interventions were implemented following this fall
to address the resident's ongoing fall risk and behavioral symptoms.
Later, the same day, on April 3, 2025, a review of nursing documentation at 10:40 PM revealed that
Resident 4 was observed wandering around the nurses' station when she fell out of her wheelchair, striking
the right side of her forehead. The resident's fall alarm was sounding at the time of the incident. The RN
Supervisor was called to assess the resident, and the physician was notified. Resident 4 was subsequently
transferred to the hospital for further evaluation.
An investigative progress note dated April 3, 2025, at 10:55 PM documented that Resident 4 was found
sitting on the floor with her back against the wall. A dark, raised area was noted to the right side of her
forehead, and a laceration approximately 0.5 centimeters in length was observed beneath her right
eyebrow, with minimal bleeding.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395414
If continuation sheet
Page 9 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395414
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Terrace View
260 Terrace Drive
Peckville, PA 18452
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
A review of a witness statement dated April 3, 2025 (no time indicated) from Employee 14 (LPN) revealed
that while working at the nurses' station, Employee 14 heard a thud. Upon investigation, Resident 4's fall
alarm was sounding, and the resident was found on the floor next to her wheelchair.
Hospital documentation reviewed for April 3, 2025, indicated that Resident 4 was evaluated in a local
emergency department following the fall. Assessment and imaging were completed at that time. Due to the
need for advanced imaging, the resident was subsequently transferred on April 5, 2025, at 6:05 PM to a
second hospital. During this evaluation, Resident 4 underwent a Magnetic Resonance Imaging (MRI) scan
(a diagnostic procedure that uses powerful magnets, radio waves, and a computer to create detailed
images of the body). The MRI of the cervical spine was negative for fracture. The resident continued to be
noted with a frontal scalp hematoma and a small laceration below the right eyebrow, which was cleaned
during the hospital stay.
Despite sustaining 2 falls on April 3, 2025, resulting in a scalp hematoma and laceration, there was no
evidence the facility implemented revised or enhanced fall prevention interventions for Resident 4.
On April 5, 2025, two days after the prior incidents, Resident 4 experienced a third fall result resulting in an
additional injury.
Following two falls sustained by Resident 4 on April 3, 2025, a review of nursing documentation dated April
5, 2025, at 3:41 AM revealed that the resident was readmitted to the facility from the hospital.
Documentation noted the resident was crying, whining, fighting sleep, and attempting to wiggle off the
stretcher. Upon transfer to bed, interventions included placing the bed in the lowest position, ensuring the
resident's alarm was intact, and positioning floor mats at the bedside. Bruising was observed on the
resident's left hand and forearm. Resident 4 was placed on 1:1 supervision at that time.
A subsequent nursing note dated April 5, 2025, at 4:45 PM documented that Resident 4 was witnessed by
staff falling out of her wheelchair and striking the left side of her forehead on the floor. The resident was
noted to have a large contusion to the left side of the forehead. While the skin remained intact and no
bleeding was observed, the resident's neurological status was noted to be abnormal, as she was not
opening her eyes or responding to verbal prompts. The physician was notified, and Resident 4 was
transferred to the hospital for evaluation.
There was no documented evidence that active 1:1 supervision was in place at the time of the fall. No
employee was identified in facility documentation as supervising Resident 4 when the fall occurred. During
an interview conducted on April 23, 2025, at 1:00 PM, the Director of Nursing stated that the aide assigned
to Resident 4's 1:1 supervision had left her unsupervised to assist another resident who had fallen and was
noted to be bleeding in the same hallway. During the aide's absence, Resident 4 stood up from her
wheelchair and fell to the floor.
A review of hospital emergency documentation dated April 5, 2025, indicated that Resident 4 underwent
assessments, including a CT scan of the head and neck. The scan showed no new injuries compared to
imaging obtained after her previous falls on April 3, 2025.
A nursing note dated April 6, 2025, at 2:15 AM documented that Resident 4 returned to the facility via
ambulance accompanied by two attendants.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395414
If continuation sheet
Page 10 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395414
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Terrace View
260 Terrace Drive
Peckville, PA 18452
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
The only intervention noted following this third fall was an adjustment to the resident's psychotropic
medication, with an order to increase Geodon to 40 mg twice daily (total daily dose of 80 mg). There was
no documented evidence that additional fall prevention measures or effective interventions were
implemented at the time of the survey to address Resident 4's continued high risk for falls.
Residents Affected - Few
A review of the clinical record for Resident 3 revealed that the resident was admitted to the facility on
[DATE], with diagnoses that included dementia, macular degeneration (a progressive eye disease leading
to vision loss), diabetes, brain aneurysm (a bulge in a blood vessel in the brain that can rupture and cause
life-threatening bleeding), and a history of repeated falls.
A review of a quarterly Minimum Data Set Assessment (MDS - a federally mandated standardized
assessment completed at specific times to identify resident care needs) dated February 14, 2025, indicated
that Resident 3 had severely impaired cognition, required assistance with activities of daily living, and had
experienced repeated falls.
A review of the physician's orders dated September 2, 2022, revealed an order for Eliquis 5 mg (an
anticoagulant or blood thinning medication), to be administered orally twice daily due to the resident's
diagnosis of brain aneurysm.
A review of the resident's care plan, initiated September 1, 2022, identified the resident as being at risk for
falls related to ambulatory dysfunction, impaired cognition, weakness, and a history of multiple falls.
Interventions initiated August 29, 2023, included assistance of two staff for transfers, assistance of one staff
member for bed mobility, use of a wheelchair with a ROHO cushion (a cushion designed to prevent
pressure ulcers) and anti-rollback tippers (safety devices that prevent wheelchairs from tipping backward), a
clip alarm (alerts staff of resident movement) at all times, and placement of Dycem (a non-slip material) on
the top and bottom of the wheelchair cushion.
A review of nursing documentation dated April 12, 2025, at 5:37 PM, revealed that Resident 3 was found
sitting on the floor in front of her wheelchair in the activity room. Employee 10 (Licensed Practical Nurse)
stated the resident had been seated in her wheelchair and slid onto the floor despite the foam cushion
being in place. The resident sustained a left posterior forearm skin tear, measuring 4.8 cm x 2.2 cm x 0.1
cm. The physician was notified, and treatment orders were received to cleanse the wound with normal
saline, apply Xeroform and a non-adherent dressing, wrap with Kling (gauze wrap), and secure with paper
tape. Additional interventions included reinforcing the Dycem application to the wheelchair pad.
A witness statement dated April 12, 2025 (time not documented), provided by Employee 10 (LPN),
indicated that at approximately 5:30 PM, Resident 3 was seated in her wheelchair in the day room watching
television when she slid from the wheelchair onto the floor, landing on her buttocks. The RN Supervisor was
notified, and an assessment was completed.
Review of nursing documentation dated April 14, 2025, at 8:45 PM, revealed that Resident 3 experienced
another fall at 7:55 PM. Employee 11 (Nursing Assistant) reported that while transporting the resident into
her room for evening care, the resident fell forward from her wheelchair, striking her forehead and nose on
the floor. The resident was observed to be bleeding from the forehead and nose. The physician was notified,
and the resident was transferred to the hospital for evaluation.
A witness statement dated April 14, 2025 (time not documented), provided by Employee 11 (NA), indicated
that while turning the resident's wheelchair parallel to the bed, the resident fell forward
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395414
If continuation sheet
Page 11 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395414
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Terrace View
260 Terrace Drive
Peckville, PA 18452
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
quickly from the wheelchair. A subsequent interview with the Director of Nursing (DON) confirmed that upon
further clarification with Employee 11, the resident had been stationary next to the bed when the nursing
assistant turned away to gather supplies for evening care, at which time the resident lurched forward and
fell before assistance could be rendered.
Residents Affected - Few
A witness statement dated April 14, 2025 (time not documented) by Employee 2 (RN Supervisor)
corroborated that upon entering the room, the resident was observed lying on the floor between two beds,
bleeding from her forehead. Employee 11 reported that the resident had lurched forward while seated in her
wheelchair.
A telephone interview conducted with Employee 11 (NA) on April 23, 2025, at 2:00 PM, further confirmed
the resident was positioned next to the bed and that Employee 11 had turned away to gather supplies when
the resident independently lurched forward out of the wheelchair and fell, striking her face on the floor.
Employee 11 stated she could not recall the exact position of the wheelchair in relation to the bed or
whether the resident struck any objects during the fall.
A review of hospital documentation revealed that Resident 3 was admitted to the emergency room on April
14, 2025, at 8:52 PM. The resident initially complained of head and nasal pain and was noted to have
sustained a large stellate-shaped (star-shaped) forehead laceration measuring 3 cm and a nasal laceration.
The forehead laceration was repaired with six sutures, and the nasal laceration was repaired with two
sutures. Resident 3 returned to the facility on April 15, 2025, at 12:50 AM.
An interview conducted with the Director of Nursing on April 23, 2025, at approximately 3:00 PM, confirmed
that Resident 3 had experienced a prior fall two days earlier from her wheelchair, had a known history of
falls in the facility, and that consistent supervision had not been provided to prevent falls with injury.
At the time of the survey, there was no documented evidence that the facility had implemented effective
interventions, including consistent supervision, to prevent further falls with injury for Resident 3.
The facility's failure to implement and maintain effective fall prevention and supervision practices resulted at
repeated falls and actual harm to two residents, Resident 3 and Resident 4.
28 Pa. Code 211.12 (d)(1)(5) Nursing services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395414
If continuation sheet
Page 12 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395414
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Terrace View
260 Terrace Drive
Peckville, PA 18452
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record review and staff interviews, it was determined the facility failed to ensure that medication
regimens were managed and monitored to promote or maintain the residents' highest practicable physical,
mental, and psychosocial well-being, as evidenced by the lack of resident-specific rationale to support the
increase for an antipsychotic medication and the use of psychoactive medications for one resident out of 21
residents sampled (Resident 4).
Findings include:
A review of clinical records revealed Resident 4 was admitted to the facility on [DATE], with diagnoses to
included dementia with mood disturbances (problems with reasoning, planning, judgment, memory, and
other thought processes caused by brain damage from impaired blood flow to the brain), anxiety and a
history of falling.
A review of a quarterly Minimum Data Set assessment (MDS-a federally mandated standardized
assessment process conducted periodically to plan resident care) dated March 17, 2025, revealed that
Resident 4 was severely cognitively impaired with a BIMS score of 4 (Brief Interview for Mental Status-a
tool within the Cognitive Section of the MDS that is used to assess the resident's attention, orientation, and
ability to register and recall new information; a score of 0 -7 indicates severe cognitive impairment).
The resident's care plan, initiated September 10, 2024, identified the potential for distressed mood and
behavioral symptoms, such as restlessness, tearfulness, and yelling out. Interventions included medicating
per physician order, observing for effectiveness, and conducting gradual dose reduction (GDR) per facility
policy.
A physician's order dated February 6, 2025, prescribed Geodon (an antipsychotic medication) 20 mg by
mouth in the morning and 40 mg by mouth twice daily for unspecified dementia with behavioral disturbance.
A physician's order dated December 30, 2024, also prescribed Ativan (an antianxiety medication) 1 mg
three times daily with the same diagnosis.
Between April 3 and April 5, 2025, Resident 4 sustained three falls with injury, requiring emergency room
visits. Following the third fall and return to the facility, the CRNP documented on April 7, 2025, the resident
continued to experience behavioral symptoms and had received multiple medications for behaviors without
success. On that same day, the Geodon dosage was increased to 40 mg twice daily (a total of 80 mg daily),
despite no documented behavioral evaluations, psychiatric reassessments, or other non-pharmacological
interventions preceding the increase.
Review of the clinical record failed to reveal a psychiatric diagnosis that would specifically justify the
concurrent use of both an antipsychotic (Geodon) and an antianxiety medication (Ativan). Additionally, the
CRNP's April 7, 2025, note did not include a resident-specific rationale for the increase of Geodon or for the
continued administration of Ativan. There was also no documentation reflecting consideration of gradual
dose reduction or evidence of interdisciplinary team discussion supporting the medication changes.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395414
If continuation sheet
Page 13 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395414
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Terrace View
260 Terrace Drive
Peckville, PA 18452
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
An observation April 23, 2025 at 11:30 AM, Resident 4 was seated in a chair in the activity room. She was
noted to be sleeping at this time. There were 10 additional residents in the room participating in an activity.
During an interview on April 23, 2025, at approximately 1:00 PM, the Director of Nursing confirmed that the
clinical record lacked resident-specific documentation to support the increase in antipsychotic medication or
the continued use of both psychoactive medications for Resident 4.
Cross refer F689
28 Pa. Code 211.12 (d)(1)(3)(5) Nursing Services
28 Pa. Code 211.9(a) (1) Pharmacy Services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395414
If continuation sheet
Page 14 of 14