F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
Based on review of clinical record reviews, observations, and resident and staff interviews, it was
determined that the facility failed to maintain resident dignity for one of 37 residents reviewed (Residents
20).Findings include:A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a
resident's abilities and care needs) for Resident 20, dated January 7, 2026, revealed that the resident was
always understood, always understood others, was cognitively intact, and required assistance from staff for
daily care needs. Interview with Resident 20 on January 21, 2026, at 1:42 p.m. and January 22, 2026 at
4:13 p.m., revealed that her grandson brought her a new television for Christmas, but he was called to
come and take it back. Resident 20 was not allowed to keep her new television and she wanted it.Interview
with the Director of Maintenance on January 22, 2026, at 3:28 a.m. revealed that there was no facility policy
or life safety code that determined the size of television that would be allowed in the facility. He confirmed
that Resident 20's television was removed.Interview with the Nursing Home Administrator on January 22,
2026, at 2:42 p.m., revealed there was no policy or restriction about televisions brought from outside as
personal property. 28 Pa. Code 201.29(j) Resident Rights.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
395422
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395422
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pennknoll Village
208 Pennknoll Road
Everett, PA 15537
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
Based on observations and staff interviews, it was determined that the facility failed to provide a clean and
homelike environment for three of 37 residents reviewed (Residents 15, 86, 88,).Findings include: Interview
with Resident 15 on January 20, 2026, revealed that the blinds in her room do not go up and they were
broken. Interview with the Maintenance Director on January 22, 2026, confirmed that the blinds did not
function, due to a broken string. Interview with the Nursing Home Administrator on January 22, 2026, at
3:49 p.m. confirmed that having a blind that does not move up and down was not homelike, and would need
replaced. Observations on January 20, 2026 at 12:42 p.m. of Resident 86 in her room seated in a Broda
chair (a specialized positioning chair to improve comfort). It was noted that the left arm of the chair had an
area approximately twelve inches by five inches where the vinyl covering was torn off, and an area on the
right arm of the chair approximately six inches by five inches where the vinyl covering was missing. In
addition, the seam on the head rest was torn approximately one inch in width and the entire length of the
headrest. Interview with Registered Nurse 1 on January 21, 2026, at 1:06 p.m. confirmed that Resident 86
uses a Broda chair. She revealed that when not in use Resident 86's Broda chair is stored in the shower
room. Observations in the shower room on January 21, 2026 at 1:08 p.m. with Registered Nurse 1
confirmed that the vinyl on Resident 86's Broda chair was torn off on both arms and that the seem was
tearing apart on the headrest. She further indicated that Resident 86 should not have been sitting in it and
that it should be out of circulation. Interview with the Nursing Home Administrator on January 21, 2026, at
1:21 p.m. confirmed that Resident 86 should not have been sitting in a Broda chair with the vinyl torn off
and the seams coming apart. Observations of Resident 88 sitting in a Broda chair on January 20, 2026, at
12:07 p.m., January 21, 2026 at 12:30 p.m., January 22, 2026, at 5:10 p.m., and January 23, at 9:12 a.m.,
revealed a blue pad on the chair that was ripped and torn and the white padding was exposed; the top
corners and bilateral sides were also torn. The chair also has large accumulation of a brown sticky dried-on
substance, a large amount of grime on the wheels, and a large amount of scattered food debris. Interview
with Licensed Practical Nurse 2 on January 23, 2026, at 9:12 a.m. confirmed that Resident 88's Broda chair
cushion was ripped and padding was sticking out and that the chair was not clean. Licensed Practical
Nurse 2 revealed that a power washer was used to clean the chairs. Interview with the Director of
Rehabilitation on January 23, 2026, at 10:05 a.m. confirmed that Resident 88 should not have been sitting
in a Broda chair with the padding torn off and the stuffing sticking out. She indicated the chair was brand
new when issued to Resident 88. Interview with the House Keeping Director on January 23, 2026, at 10:37
a.m. revealed that there was a monthly schedule for wheelchair cleaning. The wheelchairs should be
cleaned once a month. The last time Resident 88's chair was cleaned was December 7, 2025, and he has
yet to clean the chairs in January 2026. 28 Pa. Code 201.29(j) Resident Rights.28 Pa. Code 207.2(a)
Administrator's Responsibility.
Event ID:
Facility ID:
395422
If continuation sheet
Page 2 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395422
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pennknoll Village
208 Pennknoll Road
Everett, PA 15537
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's
ability to function.
Based on review of policies and clinical records, as well as observations and staff interviews, it was
determined that the facility failed to ensure that non pharmalogical interventions were attempted prior to the
administration of a psychotropic medication for one of 37 residents reviewed (Resident 29). Findings
include:The facility's policy regarding use pf psychotropic medications, November 13, 2025, indicated these
medications should only be used to treat a resident's medical symptoms and not used for discipline or staff
convenience.An admission Minimum Data Set (MDS) assessment (a mandated assessment of a resident's
abilities and care needs) for Resident 29, dated December 4, 2025, revealed that the resident was severely
cognitively impaired, required assistance for care needs, had a diagnosis of dementia and was taking
antianxiety medication.Physician orders for Resident 29 dated November 4, 2025, November 24, 2025,
December 8, 2025, and December 25, 2025, revealed that the Resident was to be administered 0.5
milligrams (mg) of Lorazepam (antianxiety medication) every six hours for increased anxiety for 14 days.A
review of Resident 29's electronic medication administration record (EMAR) dated November 2025,
December 2025, and January 2026, revealed the Resident was administered 0.5 mg of Lorazepam on
November 4, 2026 at 5:37 pm; November 13, 2025 at 4:35 p.m.; November 17, 2025, at 12:17 p.m.,
December 6, 2025, at 1:08 p.m.; December 17, 2025, at 8:22 a.m.; December 20, 2025, at 12:20 p.m.; and
January 3, 2026, at 7:45 a.m.There is no documented non-pharmacological interventions attempted prior to
the administration of Lorazepam.Interview with the Director of Nursing on January 23, 2025, at 3:51 p.m.
confirmed that there were no non-pharmacological interventions prior to Lorazepam administration for the
dates above for Resident 29, and there should have been. 28 Pa. Code 211.9(a)(1)(k) Pharmacy services
28 Pa. Code 211.12(c)(d)(1)(3)(5) Nursing services
Event ID:
Facility ID:
395422
If continuation sheet
Page 3 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395422
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pennknoll Village
208 Pennknoll Road
Everett, PA 15537
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on review of facility policies and clinical records, observations and staff interviews, it was determined
that the facility failed to ensure that a resident's environment remained free of accident hazards by failing to
ensure care-planned interventions were in place for two of 37 residents reviewed (Resident 17, 57) who
were at risk for falls. Findings include:The facility's policy regarding fall prevention and management, dated
January 19, 2026, indicated that the facility will identify those residents at risk for falls upon admission,
readmission, and quarterly and provide appropriate interventions to modify and/or compensate for risk
factors, and that environmental interventions would be used to decrease the risk of the resident falling. The
care plan will be updated to reflect resident-specific safety needs and interventions. The facility had no
policy regarding the use of foot plates while transporting residents in the facility. A quarterly Minimum Data
Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 17,
dated November 10, 2025, revealed that the resident was severely cognitively impaired, required
assistance from staff for personal care needs, used a wheelchair, and had diagnoses that included stroke
and hemiplegia (lose of feeling and control of half of the body. A care plan for Resident 20 dated January
31, 2025, revealed that the resident had impaired balance and activity intolerance due to a brain bleed.
Resident was to have bilateral leg rests to the wheelchair for propelling. Observations of Resident 17 on
January 22, 2026, at 2:40 p.m. revealed that the resident was transported in his chair by Registered Nurse
3 from the 200 Hall to the nurses station. Resident 17's feet were dangling and he was using one foot to
support the other. Interview with Registered Nurse 3 at the time of the observation and January 22, 2026,
at 3:19 p.m. respectively, revealed that the resident was able to self propel and that she was encouraging
him to go to the activity. Registered Nurse 3 confirmed that Resident 17 should have his foot rests on when
staff are propelling the resident's wheelchair. An interview with the Director of Nursing on January 22, 2026,
at 11:09 a.m. confirmed that Resident 17 was unsafe with foot plates on while self propelling and that staff
were keeping him safe. A quarterly Minimum Data Set (MDS) assessment for Resident 57, dated
December 22, 2025, revealed that the resident was severely cognitively impaired, had a history of multiple
falls, with the most recent fall resulting in a compression fracture of the thoracic and lumbar spine, had a
current fall risk care plan that indicated that the resident was at risk for falls related to dementia, psychotic
disturbances and anxiety, and that dycem (a mat that provides gripping and anti-slip stabilization) was to be
placed between the mattress and the bed frame to reduce slippage. Observations of Resident 57's bed on
January 22, 2026, at 3:20 p.m. revealed that there was no dycem between the mattress and the bedframe
as care planned. Interview with he Director of Nursing on January 22, 2026, at 3:30 p.m. confirmed that
Resident 57 did not have dycem between the mattress and bedframe as care planned, and she should
have.Interview with the Nursing Home Administrator on January 22, 2026, at 3:53 p.m. confirmed that
Resident 17 should have had foot rests in place while being transported in the facility, and that Resident 57
should have had dycem in place as ordered and care planned.28 Pa. Code 211.12(d)(5) Nursing Services.
Event ID:
Facility ID:
395422
If continuation sheet
Page 4 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395422
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pennknoll Village
208 Pennknoll Road
Everett, PA 15537
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on a review of facility policies and clinical records, as well as observations and staff interviews, it
was determined that the facility failed to store medications properly for one of 37 residents reviewed
(Resident 47).Findings include:The facility's policy regarding medication storage, dated January 19, 2026,
revealed that all drugs and biologicals would be stored in locked compartments (i.e. medication carts,
cabinets, drawers, refrigerators, medication rooms) under proper temperature controls. During medication
pass, medications must be under the direct observation of the person administering medications or locked
in the medication storage area/cart.Current physician's orders for Resident 47, included orders for the
resident to receive 100 milligrams (mg) of Allopurinol (used to treat gout) once a day, 10 mg of Fluoxetine
(anti-depressant) one time day, 300 mg of Gabapentin (used to treat neuropathy/pain) three times day, and
1 gram of Methenamine Hippurate (antibiotic) one time a day.Observations on January 22, 2026, at 9:01
a.m. revealed that Registered Nurse 4 prepared medications for Resident 47, which included medication
cards containing Allopurinol, Fluoxetine, Gabapentin, and Methenamine Hippurate. He flipped over the
cards of medications on top of the medication cart, locked the medication cart and proceeded to enter
Resident 47's room to administer her medications. The medications were left on top of the medication cart
in the hallway unattended and out of Registered Nurse 4's sight.Interview with Registered Nurse 4 on
January 22, 2026, at 9:03 a.m. confirmed that he should not have left the medications on top of the cart
unattended.28 Pa. Code 211.12(d)(1) Nursing Services.
Event ID:
Facility ID:
395422
If continuation sheet
Page 5 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395422
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pennknoll Village
208 Pennknoll Road
Everett, PA 15537
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on review of planned, written menus, as well as observations and staff interviews, it was determined
that the facility failed to follow their pre-approved planned menu, and failed to inform residents of menu
changes. Findings included: Review of the posted menus for the lunch meal on Wednesday, January 21,
2026, revealed that residents were to receive fried chicken, macaroni and cheese, sliced carrots, cornbread
with margarine, and marble cake with white frosting and a beverage. The alternate meal was to be a hot
dog with chili and cheese on a bun, potato wedges, creamy coleslaw and a beverage.Observations of a test
tray for the lunch meal service on January 21, 2026, at 11:35 a.m. revealed baked chicken, not fried, and
no cornbread was provided as per the menu. In addition, the alternate meal was meatballs and gravy with
mashed potatoes, and not a hot dog with chili and cheese on a bun and potato wedges as posted.Interview
with the Dietary Director and District Manager on January 21, 2026, at 12:25 p.m., revealed that the
chicken was fried as per their recipe and the corn bread was not available and was changed to a dinner roll.
The Dietary Director and District Manager confirmed that mashed potatoes were served instead of potato
wedges and meatballs with gravy were served instead of a hot dog with chili and cheese on a bun.
Additionally, they confirmed that what was on the menu is not what was served and that the change was
not posted anywhere for residents to observe, nor were the residents informed verbally, and they should
have been.28 Pa. Code 211.6(a) Dietary Service
Event ID:
Facility ID:
395422
If continuation sheet
Page 6 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395422
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pennknoll Village
208 Pennknoll Road
Everett, PA 15537
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on review of policies and Resident Council/Food Committee meeting minutes, as well as
observations and interviews with residents and staff, it was determined that the facility failed to serve food
that was palatable and at proper temperatures.Findings include:The facility's policy regarding food and
nutritional services, dated January 19, 2026, revealed that the food served will be palatable and at a safe
and appetizing temperature.Resident Council/Food Committee meeting minutes, dated January 5, 2026,
revealed that residents were asked if meals are served hot. Residents stated that the food is sitting too long
in the carts and the food is often cold when it gets to them. Interview with Resident 10 on January 20, 2026,
at 11:50 a.m. revealed the food was going downhill, it was over cooked, the meat was hard to chew, and it
was cold.Interview with Resident 15 on January 20, 2026, at 12:24 p.m. revealed the food was awful, it was
over cooked or undercooked. Observations of the lunch meal on January 20, 2026, at 12:12 p.m. revealed
that Resident 36 could not eat her sliced carrots because they were too hard. She said she had mouth pain
and the carrots were painful to eat. Interview with Nurse Aide 5 at the time of the observation revealed that
she was unable to use a fork to cut the carrots.Interview with Resident 47 on January 20, 2026, at 12:00
p.m. revealed the food was not good, any type of food, all meals, and it was not hot.Observations of the
lunch meal service in the main kitchen on January 21, 2026, revealed that the second hall cart containing
the test tray left the main kitchen at 11:41 a.m., arrived on the nursing unit at 11:42 a.m., and the last
resident was served at 11:55 a.m. The test tray was tasted at 11:56 a.m. and the chicken was 122.0
degrees Fahrenheit (F), the meatballs were 119.2 degrees F. the carrots were 124.9 degrees F, the sliced
coleslaw was 55 degrees F. The meal was not palatable or at an appetizing temperature.Interview with the
Dietary Director at the time of observation confirmed that the food temperatures should be higher for the
hot foods, colder for the coleslaw, and should be served at a more appetizing temperature.28 Pa. Code
211.6(b) Dietary Services.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395422
If continuation sheet
Page 7 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395422
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pennknoll Village
208 Pennknoll Road
Everett, PA 15537
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of policies, observations and staff interviews, it was determined that the facility failed to ensure that
food stored in the kitchen was labeled, dated and secured. Findings include: The facility policy regarding
food storage, dated January 19, 2026, revealed that any food that has been opened must be labeled, dated
and secured in such a way that the food item is air tight. Proper labeling and dating ensures that all foods
are stored, rotated and utilized in a manner that will minimize waste and ensure that items that are passed
their due date are discarded.Observations in the kitchen's cooler on January 20, 2026, at 9:25 a.m.
revealed that the following items were opened and not dated with an open date; one half bag (two pounds)
of cabbage with carrots, three pounds of bacon, 25 cinnamon rolls, two and half pounds of Mozzarella
cheese, a jar with a mixture of approximately eight pickles and tomatoes, one pound of broccoli salad,
approximately three pounds of beefaroni and 30 cookies wrapped and undated. Observations in the
kitchen's walk freezer on January 20, 2026, at 9:42 a.m. revealed that the following items were opened and
not dated with an open date; a two pound box of stuffing and 12 muffins, in addition, 25 beef fritters and 15
sugar cookies were not labeled, dated or secured.Observations in the dry storage room on January 20,
2026, at 9:56 a.m. revealed that the following items were opened and not dated with an open date; a one
pound plastic container of cheerios, a half pound bag of rice Krispie's, a two pound bag of brownie mix, two
pounds of spaghetti and a half pound bag of dry milk. In addition, there was a half pound each of corn
flakes and raisin bran and four and a half bags of coconut shavings that were expired, and one pound of
Hershey [NAME] that was outdated and unsecured.Interview with the Dietary Manager on January 20,
2024, at 10:10 a.m. confirmed that all food items in the kitchen should be labeled, dated and secured, and
they were not.28 Pa. Code 211.6(f) Dietary services.
Event ID:
Facility ID:
395422
If continuation sheet
Page 8 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395422
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pennknoll Village
208 Pennknoll Road
Everett, PA 15537
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop
corrective plans of action.
Based on review of the facility's plans of correction for previous surveys, and the results of the current
survey, it was determined that the facility's Quality Assurance Performance Improvement (QAPI) committee
failed to correct quality deficiencies and ensure that plans to improve the delivery of care and services
effectively addressed recurring deficiencies.Findings include:The facility's deficiencies and plans of
corrections for State Survey and Certification (Department of Health) surveys ending January 15 and May
29, 2025, revealed that the facility developed plans of correction that included quality assurance systems to
ensure that the facility maintained compliance with cited nursing home regulations. The results of the
current survey, ending January 23, 2026, identified repeated deficiencies related to homelike environment,
ensuring that the resident's environment was free from accident hazards, failure to serve palatable food at
appropriate temperatures, and to store and prepare food under sanitary conditions . The facility's plan of
correction for a deficiency regarding a homelike environment cited during the survey ending January 15,
2025, revealed that the facility would complete audits and report the results of the audits to the QAPI
committee for review. The results of the current survey, cited under F584, revealed that the facility's QAPI
committee failed to successfully implement their plan regarding a homelike environment.The facility's plans
of correction for deficiencies regarding ensuring that the resident environment was free of accident
hazards, cited during the surveys ending on January 15 and May 29, 2025, revealed that audits would be
conducted and the results of the audits would be brought before the QAPI committee for further monitoring.
The results of the current survey, cited under F689, revealed that the QAPI committee was ineffective in
maintaining compliance with the regulation regarding ensuring that the environment was free of accident
hazards. The facility's plan of correction for a deficiency for not serving palatable food at appropriate
temperatures, cited during the survey ending January 15, 2025, revealed that the facility developed a plan
of correction that included completing audits and reporting the results of the audits to the QAPI committee
for review. The results of the current survey, cited under F804, revealed that the facility's QAPI committee
failed to maintain compliance with the regulation regarding palatable food and food temperatures. The
facility's plan of correction for a deficiency regarding food storage and labeling, cited during the surveys
ending January 15, 2025, revealed that audits would be conducted and the results of the audits would be
brought before the QAPI committee for further monitoring. The results of the current survey, cited under
F812, revealed that the QAPI committee was ineffective in maintaining compliance with the regulation
regarding food storage and labeling. Refer to F584, F689, F804, F812.28 Pa. Code 201.14(a)
Responsibility of Licensee. 28 Pa. Code 201.18(e)(1) Management.
Event ID:
Facility ID:
395422
If continuation sheet
Page 9 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395422
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pennknoll Village
208 Pennknoll Road
Everett, PA 15537
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on review of policies and clinical records, as well as observations and staff interviews, it was
determined that the facility failed to ensure that the proper hand-washing procedures were followed, and
that proper infection control practices were followed for two of 37 residents reviewed (Residents 47,
80).Findings include:The facility's policy regarding hand hygiene, November 13, 2025, indicated that when
staff washed their hands, they were to dry them with a single use towel and then turn the faucet off with a
clean towel. Observations on January 22, 2026, at 8:55 a.m. revealed that Registered Nurse 4 administered
medications to Resident 80. He then washed his hands and turned the faucet off with his clean hand and
dried his hands with a paper towel. Observations on January 22, 2026, at 9:01 a.m. revealed Registered
Nurse 4 administered medications to Resident 47. He then washed his hands and turned the faucet off with
his clean hand and dried his hands with a paper towel.Interview with Registered Nurse 4 on January 22,
2026, at 9:03 a.m. confirmed that he should not have turned the faucet off with his clean hand.Interview
with the Director of Nursing on January 22, 2026, at 11:30 a.m. confirmed that after Registered Nurse 4
washed his hands, he should have used a paper towel to turn the faucet off, according to their policy. 28 Pa.
Code 211.12(d)(1)(5) Nursing services.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395422
If continuation sheet
Page 10 of 10