F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
Based on facility policy review, clinical record review, review of facility investigation, and resident and staff
interviews, it was determined that the facility failed to ensure care and services were provided in
accordance with professional standards of practice for six of eight residents reviewed (Residents 1, 2, 3, 4,
5, and 6). Findings Include: Review of facility policy, titled Administering Medications, dated April 2019,
revealed Medications are administered in a safe and timely manner, and as prescribed. The individual
administering the medication initials the resident's MAR on the appropriate line after giving each medication
and before administering the next ones. Review of facility policy, titled Controlled Substances, dated
November 2022, revealed The facility complies with all laws, regulations, and other requirements related to
handling, storage, disposal, and documentation of controlled medications (listed as Schedule II-V of the
Comprehensive Drug Abuse Prevention and Control Act of 1976).Review of Resident 1's clinical record
revealed diagnoses that included chronic pain syndrome and osteoarthritis of the left hip (a form of arthritis
that occurs when the protective cartilage that cushions the ends of the bones wears down over time).
Review of Resident 1's physician orders revealed an order, with a start date of December 18, 2024, for
oxycodone (narcotic pain medication), 5 mg (milligrams), five times a day, related to the presence of a left
artificial hip joint and oxycodone, 10 mg, every morning at 4:00 AM, related to the presence of a left
artificial hip joint. Review of a grievance form completed by Resident 1, dated December 8, 2025, revealed
that Resident 1 did not receive his 12:00 AM dose of oxycodone. Resident 1 further stated on the grievance
that at 3:00 AM, he was provided two white tabs that were look alikes for 5 mg oxycodone, but he stated
they had imprints of G 10 on the pills, which he stated were generic Claritin, which is loratadine
(non-drowsy allergy medicine). Review of a statement by the ADON (Assistant Director of Nursing), dated
December 8, 2025, revealed that on December 8, 2025, at approximately 7:15 AM, she was made aware
that Resident 1 reported that he did not receive his scheduled medication at 12:00 AM and his 4:00 AM
medication was given at 3:00 AM, however, it was not the medication he is prescribed. Upon further
investigation, it was discovered that he received 2 loratadine tablets instead of his scheduled
oxycodone.Review of facility reported incident, dated December 8, 2025, revealed that on December 8,
2025, at 7:30 AM, Resident 1 reported that his 4:00 AM dose of oxycodone that he was provided was not
oxycodone. Resident 1 saved the two pills he was provided to show as proof, as he firmly believes the two
pills were loratadine. Resident 1 also reported that he did not receive his 12:00 AM dose of oxycodone. The
facility reported incident further stated that the nurse was identified as Employee 1 (Licensed Practical
Nurse [LPN]) and the medication believed to be provided to Resident 1 was over the counter loratadine.
Review of the manufacturer package insert for loratadine 10 mg, revealed it is a round, white, 6 mm
(millimeter) pill, with an imprint code of G 10. During an interview with Resident 1 on December 22, 2025,
at 12:15 PM, he stated that when he asked Employee 1 about not receiving his 12:00 AM dose of
oxycodone, she told him that she shook him and called his name, but he
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
395428
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395428
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Northern Dauphin Nursing and Rehabilitation Center
990 Medical Road
Millersburg, PA 17061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
wouldn't wake up to take the medication. Resident 1 stated that he is a light sleeper and a light tap would
have woken him up. Resident 1 further stated that he used to be a pharmacy technician, so he knew the
4:00 AM dose of oxycodone he was provided was not oxycodone and knew it was loratadine. He stated that
he saved the pills as evidence that he was not provided his oxycodone. Review of facility's controlled
substance record form (a form used to maintain accurate records of all controlled substances that are being
administered), revealed a signature for the nurse dispensing the medication, the date, time and amount
dispensed, and the amount of medication remaining. Review of Resident 1's controlled substance record
for the oxycodone, 5 mg, one tablet five times a day, revealed Employee 1 signed that the medication was
dispensed on December 7, 2025, at 4:00 PM; December 7, 2025, at 8:00 PM; and December 7, 2025, at
12:00 AM.Review of Employee 1's time card report revealed she was not working on December 7, 2025, at
12:00 AM. Review of Resident 1's controlled substance record for the oxycodone, 10 mg at 4:00 AM,
revealed Employee 1 signed that the medication was dispensed on December 7, 2025, at 4:00 AM.Review
of Employee 1's time card report revealed she was not working on December 7, 2025, at 4:00 AM.Review
of a typed statement by Employee 1, undated, in reference to the shift worked on December 7, 2025, 3:00
PM-7:00 AM, revealed At approximately 3:30 AM, I administered [Resident 1] his ordered medication and
directly observed him taking it. The statement mentioned nothing about the 12:00 AM dose, in which
Resident 1 stated he did not receive. During an interview with the Director of Nursing (DON) on December
22, 2025, at 11:40 AM, she stated that Employee 1 was an agency nurse and the DON notified the agency
of the allegation and notified the agency that the nurse was not to return to the facility to work. She further
stated that the police were notified but she has not yet received an update regarding their investigation. The
DON stated that she called Employee 1 in for a face-to-face interview and for a drug test, but Employee 1
was a no-show. Review of Resident 2's clinical record revealed diagnoses that included chronic obstructive
pulmonary disease (COPD-a condition caused by damage to the airways or other parts of the lung, leading
to inflammation and other problems that block airflow and make it hard to breathe) and Type 2 Diabetes
Mellitus (when the body cannot use insulin correctly and sugar builds up in the blood). Review of Resident
2's MAR revealed an order for oxycodone 5 mg, give one tablet every 12 hours as needed for pain. Review
of Resident 2's oxycodone drug record revealed the oxycodone was signed out as being dispensed by
Employee 1 on the following dates and times, with review of the corresponding MAR for those dates and
times:-December 7, 2025, at either 2:30 PM or 4:30 PM. The time was illegible. Review of Employee 1's
timecard revealed she did not clock in on December 7, 2025, until 2:47 PM. Review of the MAR revealed
the oxycodone was not signed off as being administered at 2:30 PM nor 4:30 PM. -December 7, 2025, at
4:47 PM-signed off on the MAR at 4:47 PM. -December 8, 2025, at 4:40 AM-not signed off on the MAR as
being given. Review of a statement from Resident 2, dated December 8, 2025, revealed that Resident 2
stated the last time he asked for his oxycodone was on December 6, 2025.Review of Resident 2's MAR
revealed he received his oxycodone on December 6, 2025, at 2:13 AM. During an interview with Resident 2
on December 22, 2025, at 1:38 PM, he stated his chart says that he received pain medication when he
didn't. He stated the incident happened a couple of weeks ago. Review of Resident 3's clinical record
revealed diagnoses that included COPD and anxiety disorder (persistent, excessive worry about everyday
things). Review of Resident 3's December 2025 MAR revealed an order for oxycodone 5 mg, give one
tablet every 3 hours as needed for pain. Review of Resident 3's oxycodone drug record revealed the
oxycodone was signed out as being dispensed by Employee 1 on the following dates and times, with review
of the corresponding MAR for those dates and times:-December 2, 2025, at 4:15 PM- signed off on the
MAR as being administered at 4:03 PM, prior to the medication being
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395428
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395428
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Northern Dauphin Nursing and Rehabilitation Center
990 Medical Road
Millersburg, PA 17061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
dispensed-December 2, 2025, at 8:15 PM- signed off on the MAR at 7:15 PM, one hour prior to the
medication being dispensed-December 2, 2025, at 11:20 PM- signed off on the MAR at 11:25
PM-December 3, 2025, at 2:50 AM and December 3, 2025, at 6:15 AM. There was no corresponding time
on the MAR for the 2:50 AM dose nor the 6:15 AM dose. There was an entry on the MAR for the oxycodone
being given at 4:41 AM, but there was no corresponding time on the controlled substance record that an
oxycodone was dispensed at or around 4:41 AM. Review of facility interview with the Resident, dated
December 8, 2025, revealed Resident 3 stated she only takes her oxycodone at bedtime to help her sleep.
During an interview with Resident 3, on December 22, 2025, at 1:51 PM, she stated that she doesn't take
her oxycodone every night and if she does take it, she does not take it more than once a night. Resident 3
was asked if she can recall a night that she took it more than once, and she denied a time that she took her
oxycodone more than one time in a night. Review of Resident 3's MARs for November 2025 and December
2025, revealed that with the exception of December 2 and 3, 2025, Resident 3 did not receive her
oxycodone more than one time a day/night. Review of Resident 4's clinical record revealed diagnoses that
included Type 2 Diabetes Mellitus and COPD. Review of Resident 4's December 2025 MAR revealed an
order for oxycodone 5 mg, give 3 tablets every four hours as needed for severe pain. Review of Resident
4's oxycodone drug record revealed the oxycodone was signed out as being dispensed by Employee 1 on
the following dates and times, with review of the corresponding MAR for those dates and times:-December
7, 2025, at what appears to be 4:30 PM, although the time was illegible- signed off on MAR at 5:38 PM,
one hour and eight minutes after the medication was dispensed -December 7, 2025, at 8:00 PM, which the
initial time was scribbled out and 8:00 PM was written at the side-signed off on MAR at 9:48 PM, one hour
and 48 minutes after the medication was dispensed -December 8, 2025, at 12:00 AM, which the initial time
was scribbled out and 12:00 AM was written at the side-nothing signed off on the MAR as being
given-December 8 at 3:00 AM- signed off on the MAR at 3:05 AM. Review of Resident 4's statement, dated
December 8, 2025, revealed that on December 7, 2025, he stated he received pain medications around
5:30 PM and 9:30 PM. During an interview with Resident 4, on December 22, 2025, at 1:42 PM, he stated
that on December 7, 2025, his last dose of pain medication was between 9 and 9:30 PM. He stated that the
next day, on December 8, 2025, the unit manager had him fill out a statement of when he had his pain
medication last. He stated that he really has to be in pain to ask for pain medications in the middle of the
night and he rarely does that. He again confirmed that the last time he received pain medication on
December 7, 2025, was between 9 and 9:30 PM. Review of Employee 1's typed statement, undated,
revealed that during the 3:00 PM-11:00 PM portion of her shift, Resident 4 requested his pain medication at
4:00 PM and again at 8:00 PM. The ordered medication was retrieved and provided as requested. The
statement further stated that during the 11:00 PM-7:00 AM portion of the shift, she was notified by a nurse
aide that Resident 4 reported pain and requested his pain medication at 12:00 AM and 3:00 AM. Employee
1 stated I retrieved the ordered medication both times and placed it on his bedside table per his prior
request. After approximately 10-15 minutes, I returned to check whether he had taken the medication, and
the medication cup was no longer present on the table during both checks.Review of Resident 5's clinical
record revealed diagnoses that included anxiety disorder and major depressive disorder (a mood disorder
that causes a persistent feeling of sadness and loss of interest). Review of Resident 5's December 2025
MAR revealed an order for oxycodone, 5 mg, give one tablet every 12 hours as needed for pain. Review of
Resident 5's oxycodone drug record revealed the oxycodone was signed out as being dispensed by
Employee 1 on the following dates and times, with review of the corresponding MAR for those dates and
times:-December 1, 2025, although the date was barely legible, at 4:30 PM-nothing signed off on the MAR
on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395428
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395428
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Northern Dauphin Nursing and Rehabilitation Center
990 Medical Road
Millersburg, PA 17061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
December 1. Review of Employee 1's timecard revealed she did not work on December 1, 2025.
-December 2, 2025, at 9:00 PM- signed off on MAR at 9:09 PM. Resident 5 was unable to be
interviewed.Review of Resident 5's December MAR, as of December 22, 2025, revealed that the only time
the oxycodone was documented as being given in December 2025 was on December 2 at 9:09 PM. Review
of Resident 6's clinical record revealed diagnoses that included high blood pressure and Type 2 Diabetes
Mellitus. Review of Resident 6's December 2025 MAR revealed an order for oxycodone, 5 mg, give 10 mg
every four hours as needed for severe pain. Review of Resident 6's oxycodone drug record revealed the
oxycodone was signed out as being dispensed by Employee 1 on the following dates and times, with review
of the corresponding MAR for those dates and times:-December 6, 2025, at 2:30 PM- signed off on the
MAR at 3:35 PM. Employee 1 did not clock in until 2:42 PM on December 6-December 6, 2025, at 6:30 PMsigned off on the MAR at 7:26 PM, almost one hour after the medication was dispensed-December 6,
2025, at 10:30 PM- signed off on the MAR at 10:30 PM. Resident 6 was discharged from the facility on
December 18, 2025, and therefore was unable to be interviewed. Review of Employee 1's typed statement,
undated, revealed that during her December 7, 2025 shift, from 3:00 PM-7:00 AM, revealed All medications
given during the shift were documented and signed off in both the electronic medication administration
record and the paper medication book immediately after administration. During an interview with the
Nursing Home Administrator, DON, and ADON, on December 22, 2025, at 2:23 PM, the DON and ADON
stated that nurses should give and document controlled substances within a couple minutes of dispensing
the medication, not an hour or more later. They further stated that medications should be documented
every time they are given. 28 Pa. Code 201.14(a) Responsibility of licensee28 Pa. Code 211.12(d)(1)(3)(5)
Nursing services
Event ID:
Facility ID:
395428
If continuation sheet
Page 4 of 4