F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on review of facility policies and written menus, as well as observations and staff and resident
interviews, it was determined that the facility failed to ensure that dietary staff served the planned portion
sizes and had condiments available per resident preference.
Findings include:
A facility policy related to menus, dated January 20, 2025, indicated that menus are developed and
prepared to meet resident choices including religious, cultural and ethnic needs while following established
national guidelines for nutritional adequacy. Deviations from posted menus are recorded (including the
reason for the substitution and/or deviation) and archived. Menus provide a variety of foods from the basic
daily food groups and indicate standard portions at each meal. If a food group is missing from a resident's
daily diet, the resident is provided an alternative means of meeting his or her nutritional needs.
The facility's written menu for the breakfast meal on January 23, 2025, revealed that the residents were to
receive two pancakes each, six ounces of breakfast grits, two slices of bacon, a single banana, six ounces
of juice, eight ounces of whole or two-percent milk, and six ounces of coffee or hot tea.
During an interview with Resident 5 on January 23, 2025, at 8:39 a.m. the resident was delivered his
breakfast tray and stated that he was supposed to have more; that's it; the rest must have gone into the
atmosphere. The resident's tray ticket revealed that he was to receive ground sausage with gravy, six
ounces of breakfast grits, two pancakes, a single banana, six ounces of juice, eight ounces of whole milk,
and six ounces of coffee or tea. Observations at that time revealed that Resident 5 had received a single
pancake with syrup, ground sausage without gravy, and a glass of milk. He stated, that might be enough to
hold me for an hour.
During an interview with Resident 6 on January 23, 2025, at 8:47 a.m. the resident revealed that he
received one pancake with syrup, two slices of bacon, and a glass of milk for breakfast. The resident's tray
ticket revealed that he was to receive two slices of bacon, six ounces of breakfast grits, two pancakes, a
single banana, six ounces of juice, eight ounces of whole milk, and six ounces of coffee. The resident
indicated that he usually gets a small glass of orange juice and usually gets coffee but that generally comes
before or after breakfast. He stated that he gets hungry sometimes.
During an interview with Resident 7 on January 23, 2025, at 9:16 a.m., the resident revealed that she
received one pancake with syrup, two slices of bacon, oatmeal, a glass of juice, and a glass of milk for
breakfast. She indicated that she did not receive a banana and does not receive snacks.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
395439
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395439
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Heritage Ridge Senior Living at Johnstown
807 Goucher Street
Johnstown, PA 15905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
During an interview with Resident 8 on January 23, 2025, at 9:19 a.m., the resident revealed that she
received one pancake with syrup, two slices of bacon, oatmeal, a glass of juice, a glass of milk, and a cup
of coffee for breakfast. She indicated that she did not receive a banana. Physician's orders for Resident 8,
dated January 7, 2025, revealed that the resident was ordered a consistent carbohydrate diet with
preferences that included cold cereal with a banana for breakfast and prune juice if available.
Residents Affected - Few
During an interview with Resident 9 on January 23, 2025, at 11:20 a.m., the resident revealed that she
received one pancake with syrup, two slices of bacon, and a glass of juice for breakfast. She indicated that
she did not receive oatmeal, cold cereal or a banana. She stated that she does like bananas for the
potassium and feels at times they do not get enough to eat. She indicated that she does get hungry and will
snack on her personal snacks that her family provides that are stored in her room. She indicated that the
staff do not pass snacks or condiments with meals. She indicated that she has asked for things like salt,
pepper, ketchup, and mustard, and they were not available. She stated that they are on a budget with the
prices of everything going up.
Interview with the Dietary Manager on January 23, 2025, at 12:01 p.m. confirmed that one pancake was
served for breakfast, that a banana was not served for breakfast due to the bananas being green, and
indicated that they did not serve grits due to the residents not liking them. She indicated that they would
provide them if requested and considered getting the instant grits for the occasion when a resident would
request them. She confirmed that the breakfast served did not follow the written menu.
The facility's written menu for the lunch meal on January 23, 2025, revealed that the residents were to
receive baked breaded fish one each, four ounces of basmati rice, four ounces of California blend
vegetables, lemon cake one each, and eight ounces of beverage of choice.
During an interview with Resident 10 on January 23, 2025, at 12:43 p.m. the resident revealed that she was
not crazy about fish but likes tartar sauce with her fish. Observations at that time revealed that the resident
did not have tartar sauce on lunch tray.
Observations on January 23, 2025, at 12:44 p.m. revealed that no tartar sauce was sent with the meal carts
to the units and observations of the lunch trays on the A wing and B wing revealed that few residents had
tartar sauce on their trays.
An interview with Resident 11 on January 23, 2025, at 1:02 p.m. revealed that the resident received chicken
tenders for her lunch meal instead of fish. She indicated that she thinks it would taste much better with
ketchup. Observations at that time revealed that the resident did not receive ketchup on her lunch tray.
Interview with Nurse Aide 1 on January 23, 2025, at 12:56 p.m. revealed that condiments are not available
on the units or with the meal carts. She indicated that snacks are available, but not sometimes based on
what the residents can chew. She indicated that the cookies are hard, but there was pudding available for
the residents receiving a pureed diet.
Interview with Nurse Aide 2 on January 23, 2025, at 1:00 p.m. revealed that the kitchen does not typically
send condiments with the meal carts or on the resident trays. She indicated that they may send some tartar
sauce or random dressings, but usually, if the residents want something, they have to go searching for it.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395439
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395439
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Heritage Ridge Senior Living at Johnstown
807 Goucher Street
Johnstown, PA 15905
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Interview with Dietary Manager on January 23, 2025, at 1:05 p.m. confirmed that tartar sauce should have
been provided on the lunch trays for anyone that had fish. She indicated that she started placing some
condiments in the nutrition station so they were available if needed, but when she checked, it was observed
that there was no ketchup or tartar sauce available.
Residents Affected - Few
28 Pa. Code 211.6(a) Dietary Services.
28 Pa. Code 201.29(j) Resident Rights.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395439
If continuation sheet
Page 3 of 3