F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
Based on facility policy review, facility documentation reviews, clinical record reviews, and staff interviews, it
was determined the facility to ensure that each resident is free from abuse for two of six of residents
reviewed (Residents 2 and 3).Review of facility policy titled OPS300 Abuse Prohibition with a last revision
date of October 24, 2022, revealed [in part] the following:Abuse is defined as the willful infliction of injury,
unreasonable confinement, intimidation, or punishment with resulting physical harm, injury, or mental
anguish.Willful, as used in this definition of abuse, means the individual must have acted deliberately, not
that the individual must have intended to inflict injury or harm.Injuries of unknown source are defined as an
injury with both of the following conditions: The source of the injury was not observed by any person or the
source of the injury could not be explained by the patient; and the injury is suspicious because of the extent
of the injury or the location of the injury (e.g., the injury is located in an area not generally vulnerable to
trauma) or the number of injuries observed at one particular point in time or the incidence of injuries over
time.5. Actions to prevent abuse, neglect, exploitation, or mistreatment, including injuries of unknown
source and misappropriation of patient property, will include: 5.2 identifying, correcting, and intervening in
situations in which abuse, neglect, and/or misappropriation of patient property is more likely to occur.6.
Staff will identify events - such as suspicious bruising of patients, occurrences, patterns, and trends that
may constitute abuse - and determine the direction of the investigation. This also includes patient-to-patient
abuse.6.3 If the suspected abuse is patient-to-patient, the patient who has in any way threatened or
attacked another will be removed from the setting or situation and an investigation will be completed.6.3.1
The Center will provide adequate supervision when the risk of patient-to-patient altercation is
suspected.6.3.2 The Center is responsible for identifying patients who have a history of disruptive or
intrusive interactions or who exhibit other behaviors that make them more likely to be involved in an
altercation.6.3.3 The patient representative and physician will be notified and any follow-up recommended
will be completed (e.g., psychiatric evaluation).6.3.4 Options for room changes will be provided based on
the situation.6.3.5 The Center should seek alternative placement for the patient exhibiting the abusive
behavior, if warranted.6.4 Injuries of unknown origin will be investigated to determine if abuse or neglect is
suspected;8. The Center will protect patients from further harm during an investigation.8.1 Provide the
patient with a safe environment by identifying persons with whom he/she feels safe and conditions that
would feel safe.8.2 Assign a representative from Social Services or a designee to monitor the patient's
feelings concerning the incident, as well as the patient's involvement in the investigation;9. The
Administrator or designee will:9.4 Take steps to resolve patient and family issues, concerns and allegations
and clearly recording the same; and9.5 Take appropriate corrective actions. Review of Resident 2's clinical
record revealed diagnoses that included heart failure (condition that develops when your heart doesn't
pump enough blood for your body's needs) and
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
395451
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395451
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Inners Creek Skilled Nursing and Rehabilitation Ce
100 West Queen Street
Dallastown, PA 17313
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
adjustment disorder with mixed disturbance of emotions and conduct (a mental health condition
characterized by emotional and behavioral symptoms in response to a significant stressor, impacting daily
functioning). Review of Resident 2's clinical record progress notes revealed a noted dated April 21, 2025, at
9:38 PM, which indicated that he stated he wanted to be moved because his roommate (Resident 3) had hit
him on his arm with a reacher. Resident 2 indicated that this had not been the first time this had occurred.
The note further indicated that there were no other beds available at the time of the incident and that
administration and social services will discuss situation the next morning. Review of Resident 2's facility
provided incident report for the resident-to-resident altercation with Resident 3 dated April 21, 2025, at 9:00
PM, revealed a note dated April 22, 2025, by the Director of Nursing which indicated Resident 2 would be
evaluated for moving/changing rooms. Review of Resident 2's clinical record failed to include any
documentation regarding his request to change rooms or an evaluation of such between April 15, 2025,
and June 15, 2025. Review of Resident 2's clinical record progress notes revealed a note dated June 15,
2025, at 6:06 PM, which indicated he had got into a verbal/physical altercation with his roommate-Resident
3 and that he had hit his roommate-Resident 3 with his walker which also caused Resident 2 to experience
a fall. Review of Resident 2's facility provided incident report dated June 15, 2025, at 4:00 PM, revealed a
note dated June 16, 2025, by the Director of Nursing which indicated Resident 2 would be evaluated for a
room change due to residents not getting along. Review of Resident 2's clinical record failed to include any
follow-up documentation regarding his request to change rooms, evaluation of a room change, offers of a
room change, or why his request could not be accommodated between April 15, 2025, and July 17, 2025.
Review of Resident 3's clinical record revealed diagnoses that included heart failure, vascular dementia
with other behavioral disturbances (brain damage caused by multiple strokes which causes memory loss in
older adults), and post-traumatic stress disorder (PTSD-a disorder in which a person has difficulty
recovering after experiencing or witnessing a terrifying event with triggers that can bring back memories of
the trauma accompanied by intense emotional and physical reactions). Review of Resident 3's clinical
record progress notes revealed a note dated April 21, 2025, at 9:53 PM, which indicated Resident 3
admitted he had struck Resident 2 with his reacher because he was bothering the staff by always putting
on his call bell. Review of Resident 3's facility provided incident report for the resident-to-resident
altercation with Resident 2 dated April 21, 2025, at 9:00 PM, revealed a note dated April 22, 2025, by the
Director of Nursing which indicated Resident 3 verbally argued with his roommate and hit his roommate
and he would be evaluated for moving/changing rooms. Review of Resident 3's clinical record failed to
include any documentation regarding a room change evaluation between April 15, 2025, and June 15,
2025. Review of Resident 3's clinical record progress notes revealed a note dated June 15, 2025, at 4:54
PM, which indicated he had been struck in his right arm with a walker by his roommate-Resident 2 and that
he had sustained a skin tear measuring 2 centimeters by 1 centimeter. Review of Resident 3's facility
provided incident report dated June 15, 2025, at 4:00 PM, revealed a note dated June 16, 2025, by the
Director of Nursing which indicated a room change evaluation would be completed for one of the residents.
Review of Resident 3's clinical record failed to include any follow-up documentation regarding an evaluation
of a room change between June 15, 2025, and July 17, 2025. During a staff interview with the Nursing
Home Administrator (NHA) and Director of Nursing (DON) on July 18, 2025, at 3:33 PM, the NHA indicated
that there were and continue to be no appropriate male beds to move Resident 2 or 3 into. The NHA said
that for the first altercation they removed the reacher from Resident 2 as it was determined he did not need
one and all items were to be placed in easy reach of resident. The NHA said that the facility cannot prevent
all
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395451
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395451
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Inners Creek Skilled Nursing and Rehabilitation Ce
100 West Queen Street
Dallastown, PA 17313
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
resident-to-resident altercations, and that the facility cannot force a resident to change rooms or just
medicate them for their behavioral issues. The NHA further indicated that he had multiple email
communications with Resident 2's responsible party regarding a room change. The NHA indicated that he
would send the email communications for surveyor review. The NHA confirmed that he nor any other staff
had documented any evaluations or discussions about a room change for Resident 2 or Resident 3. He
further indicated that he was not aware of any other measures the facility could have implemented to
prevent the resident-to-resident altercations between these 2 residents. 28 Pa. Code 201.14(a)
Responsibility of licensee28 Pa. Code 201.18(b)(1) Management28 Pa. Code 201.29(a) Resident rights28
Pa. Code 211.10(d) Resident care policies28 Pa. Code 211.12(d)(1)(2)(3)(5) Nursing services
Event ID:
Facility ID:
395451
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395451
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Inners Creek Skilled Nursing and Rehabilitation Ce
100 West Queen Street
Dallastown, PA 17313
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
Based on facility policy review, facility documentation reviews, clinical record reviews, and staff interviews, it
was determined the facility failed to ensure that an injury of unknown origin was investigated for one of two
residents (Resident 4).Review of facility policy titled OPS300 Abuse Prohibition with a last revision date of
October 24, 2022, revealed [in part] the following: 6.4 Injuries of unknown origin will be investigated to
determine if abuse or neglect is suspected;8. The Center will protect patients from further harm during an
investigation.8.1 Provide the patient with a safe environment by identifying persons with whom he/she feels
safe and conditions that would feel safe.8.2 Assign a representative from Social Services or a designee to
monitor the patient ' s feelings concerning the incident, as well as the patient ' s involvement in the
investigation;9. The Administrator or designee will:9.4 Take steps to resolve patient and family issues,
concerns and allegations and clearly recording the same; and9.5 Take appropriate corrective actions.
Review of Resident 4's clinical record revealed diagnoses that included dementia (a chronic disorder of the
mental processes caused by brain disease, and marked by memory disorders, personality changes, and
impaired reasoning), Vitamin D deficiency, muscle weakness, and gait (walking) and mobility (the ability to
move or be moved freely and easily) abnormalities. Review of Resident 4's clinical record revealed a
progress note dated July 7, 2025, at 12:30 PM, which indicated that Resident 4 was observed by Physical
Therapy (PT) staff with a shortened right lower leg turned outward prior to their session. The PT staff
promptly contacted the Registered Nurse (RN) who then assessed the resident along with a provider. The
resident complained of pain in the right lower extremity and pain upon touch. The note further indicated that
Resident 4 was transferred to the hospital. Review of Resident 4's hospital records provided by facility
revealed that she was found to have a fracture through the surgical neck (the portion of the bone that
connects the head of the femur to the shaft of the femur and is a common site for fractures) of her right
femur (large bone located in upper leg) with superior migration of the distal fracture fragment with surgical
intervention planned. During an interview with the NHA and DON on July 15, 2025, at 2:20 PM, the DON
indicated no investigation had been completed into Resident 4's injury of unknown origin. The DON
confirmed that this injury could not be considered a result from Resident 4's initial fall on June 10, 2025,
because of the time lapse and nursing staff had not noted any abnormal physical assessment findings
post-fall as well as the original x-rays completed right after Resident 4's fall on June 10, 2025, were
negative for any fractures. In addition, the DON indicated that Resident 4 was evaluated by physical therapy
on July 5, 2025, and that there were no abnormal physical assessment findings at that time. She confirmed
that she was aware that Resident 4 was diagnosed with a confirmed fracture at the hospital on July 7,
2025. The DON indicated that she had talked with a family member of Resident 4 a day or two after
Resident 4 was transferred to the hospital to discuss the event at which time Resident 4's family member
shared that other family members of Resident 4 had transferred her to the bathroom on July 4 and 5, 2025,
however, the DON confirmed that there was no documentation of any abnormal physical assessment
findings of Resident 4 between July 5, and July 7, 2025, at 12:30 PM, when the Physical Therapist found
Resident 4 with a shortened right lower leg turned outward prior to their session. During a follow-up staff
interview with the NHA and DON on July 17, 2025, at 3:22 PM, both confirmed that the facility should have
completed an investigation into Resident 4's injury of unknown origin, a fracture, should have been
investigated. 28 Pa. Code 201.14(a) Responsibility of licensee28 Pa. Code 201.18(b)(1) Management28
Pa. Code 201.29(a) Resident rights28 Pa. Code 211.10(d) Resident care policies28 Pa. Code
211.12(d)(1)(2)(3)(5) Nursing services
Event ID:
Facility ID:
395451
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395451
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Inners Creek Skilled Nursing and Rehabilitation Ce
100 West Queen Street
Dallastown, PA 17313
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record review, facility provided documentation review, and staff interviews it was determined that the
facility failed to provide adequate supervision and assistance to prevent accidents for one of three residents
reviewed (Resident 4). Review of facility policy titled NSG215 Falls Management with a last revision date of
March 15, 2024, revealed 2. Implement and document patient-centered interventions according to
individual risk factors in the patient's plan of care. 2.1 Adjust and document individualized intervention
strategies as patient condition changes. 4.Educate staff, patient, and/or patient representative(s) as
appropriate to increase awareness of 'at risk' patients and to provide possible strategies to minimize risk for
falls. Review of Resident 4's clinical record revealed diagnoses that included dementia (a chronic disorder
of the mental processes caused by brain disease, and marked by memory disorders, personality changes,
and impaired reasoning), Vitamin D deficiency, muscle weakness, and gait (walking) and mobility (the ability
to move or be moved freely and easily) abnormalities. Review of Resident 4's clinical record revealed a
progress note dated June 10, 2025, at 10:48 AM, that indicated she had an unwitnessed fall. The note
further indicated that the nurse was sitting at the nurse's station, heard a thud, and when the nurse stood
up Resident 4 was observed sitting on the floor. Review of Resident 4's care plan revealed a care plan
focus for at risk for decreased ability to perform bathing, grooming, personal hygiene, dressing, eating, bed
mobility, transfer, locomotion, toileting related to limited mobility dated May 7, 2025. Interventions included,
but were not limited to, be aware: poor safety awareness dated May 7, 2025; and PT [Physical Therapy]
mobility recommendations: one-person assist with transfers and ambulation for safety dated May 11, 2025.
Further review of Resident 4's care plan revealed a care plan focus for at risk for falls related to cognitive
loss, lack of safety awareness, impaired mobility, and possible side effects of medication dated May 7,
2025. Interventions failed to include her ambulation status or level of assistance needed for safe
ambulation. Review of Resident 4's Physical Therapy Discharge summary dated [DATE], revealed resident
needed supervision with stand-by assistance with ambulation and no assistive device. Review of Resident
4's facility provided incident report revealed the following: Nursing Description: Resident observed walking
on the unit this evening. The nurse was at the nursing station and heard a hard thump and realized that this
resident had fallen on her butt. Staff did not witness her fall. The resident was unable to give a description.
During a staff interview with the Nursing Home Administrator (NHA) and Director of Nursing (DON) on July
17, 2025, at 3:30 PM, the DON confirmed that Resident 4's fall care plan did not indicate her ambulation
assistance status. The DON indicated she was not aware that Resident 4 was to be one assist and said
that she thought there were occasions where Resident 4 had utilized a walker for ambulation. The NHA and
DON both confirmed that her care plan was not followed and should have been to prevent accidents.
201.4(a) Responsibility of licensee.201.18(b)(1) Management.211.10(d) Resident care
policies.211.12(d)(1)(3)(5) Nursing services.
Event ID:
Facility ID:
395451
If continuation sheet
Page 5 of 5