F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
staff interviews, review of facility policy and the review of clinical records, it was determined that the facility
failed to assess, monitor and notify the physician regarding an injury of unknown origin for one of two
residents reviewed. (Resident R1)
Residents Affected - Few
Findings include:
Review of facility policy on Assessment revealed that under section POLICY: The Center will conduct
initially and periodically a comprehensive, standardized, reproducible assessment of each patient's
functional capacity. The assessment must accurately reflect the patient's status at the time of assessment.
Routine and focused assessments will be performed on an ongoing basis as needed.
The assessment process must include direct observation and communication with the patient, as well as
communication with licensed and non-licensed direct care staff members on all shifts.
Under section PURPOSE: To determine patient's condition and clinical needs.
Under section PRACTICE STANDARDS
4. Conduct a change in condition assessment as needed using the eInteract Change in Condition
Evaluation.
5. Utilize assessment data to develop the care plan.
6. Notify physician/advanced practice provider (APP) of assessment results as indicated.
7. Document physician/APP notification and response if indicated.
Review of Resident R1's clinical record revealed that Resident R1 was admitted to the facility on [DATE].
Resident R1's diagnoses included Cerebral Infarction, Aphasia, Vascular Dementia with other Behavioral
Disturbance, and Anxiety Disorder.
Review of Resident R1, most recent MDS (minimum data set- a federally required resident assessment
completed at a specific interval) dated November 2, 2024, revealed a BIMS (brief interview for mental
status) score of 3, indicating severe cognitive impairment.
Review of Resident R1's nursing note dated January 9, 2025, time stamped at 12:03 p.m. reveled that
Resident R1 was transferred to local hospital for, new onset strabismus left eye. Progress notes
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
395459
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395459
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Crestview Center
262 Toll Gate Road
Langhorne, PA 19047
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
dated January 9, 2024, 6:24 p.m. revealed a late entry note revealing that nurse spoke to intensive care unit
(ICU). Per ICU nurse, per EMS (Emergency Medical Services) resident had unwitnessed fall with head
injury at time unknown. Facility nurse informed ICU nurse that no fall documentation was noted at facility.
Further review of Resident R1's nursing note revealed that prior to January 9, 2025, there was no
documentation regarding Resident R1's injuries, there was no documented evidence that the physician was
notified.
Review of nurse's aide, Employee E3's statement dated January 10, 2024, revealed that on January 8,
2025, during the 7 to 3 shift, Employee E3 wrote redness around the left eye and black around the left eye
the next day.
Interview with nurse's aide, Employee E3 conducted on January 21, 2024, at 12:27 p.m. confirmed that on
January 8, 2025, she was in Resident R1's room with the therapist Employee E4 and that Employee E4 and
her observed discoloration on Resident R1's left eye. Further, Employee E3 revealed that she did not have
to report her observation to licensed nurse Employee E5 who was the nurse on the unit that day, because
licensed nurse Employee E5 came into the room and saw the discoloration herself.
Review of therapist Employee E4's statement dated January 9, 2025, revealed that on January 8, 2025,
Resident R1 was seen at bedside with nursing (nurse aide and licnesed nurse). Resident R1 complained of
pain with movement of left lower extremity. Bruising observed on forehead and left eye. On Thursday
January 9, 2025, bruising spread to both eyes- no fall was reported.
Review of licensed nurse Employee E5's written statement revealed that on January 8, 2025, Resident R1's
left eye was slightly puffy, skin color different from the last time I have seen her which was before resident
went to the hospital, yellow under the eyes, discoloration, mid upper forehead had yellow spot. On January
9, 2025, noticed left eye bruise with eye brow risen, lump on forehead, yellow color, right eye inverted
towards the nose, left eye stayed straight.
Telephone interview with therapist Employee E4 conducted on January 21, 2025, at 12:52 pm revealed that
she was in room with nurse's aide Employee E3, when she observed the bruise on Resident R1's forehead
and left eye. Further, therapist Employee E4 revealed that licensed nurse, Employee E5 came in to give
meds. Further therapist Employee E4 also revealed that she reported her observation to licensed nurse
Employee E5 at the time and that she talked to licensed nurse Employee E5 about the bruising on the left
eye and the forehead.
Interview with Facility Administrator Employee E1 conducted on January 21, 2024, at 12:30 pm revealed
that Employee E4 was no longer working at the facility. Employee E4 was not available for interview.
Review of the resident's clinical record revealed no documented evidence that the physician was notified of
Resident R5's injury of unknown origen.
28 Pa Code 201.18 (b)(1) Management
28 Pa. Code 211.10 (c) Resident care policies
28 Pa. Code 211.12 (c)(d)(1)(3) Nursing services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395459
If continuation sheet
Page 2 of 2