F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations and resident and staff interviews it was determined that the facility failed to
accommodate residents' need for ready access to the call bell system to request staff assistance for one
resident (Resident B1) and timely accommodation of the residents' needs for assistance in accordance with
the residents' needs out of seven sampled. (B1 and B2).
Residents Affected - Few
Findings include:
Observation on November 8, 2023, at 10:00 a.m. revealed that Resident B1, a cognitively intact resident,
was seated in her wheelchair at the end of her bed, next to the closet. The resident's call bell was clipped
behind her bed and was not within reach of the resident. The resident was dressed in a hospital gown and
had no socks on her feet. There was an overbed table in front of her. Her bare feet were observed resting
on the metal bar at the bottom of the overbed table.
During an interview at the time of the observation, Resident B1 stated that her nurse aide had cleaned her,
dressed her and placed her out of bed into her wheelchair. The resident stated that her socks were on her
bed when the nurse aide got her up, but not there now. She also stated that her slippers were thrown under
bed. She stated that she would prefer to have her socks and slippers on at this time. Resident B1 also
stated that she is often seated at the end of her bed with her call bell out of reach. She stated that she has
to rely on her roommate to use the call bell to call staff if she needs assistance.
Resident B1 stated that when she is in bed and has access to the call bell, the wait time for call bell
response is from 30 minutes to an hour, especially on the night shift.
An interview at the same time with Resident B2, Resident B1's roommate, revealed that Resident B2 stated
that staff's response to residents' call bell are often greater than 30 minutes. She stated that she recently
had to wait 1 hour for staff assistance.
During an interview November 8, 2023 at 10:30 A.M. Resident B3 stated that she often waits 30 minutes for
staff to respond to her call bell and provided needed assistance.
Interview with the Director of Nursing on November 8, 2023, at approximately 2:00 PM confirmed that
residents' call bells should be within reach of the resident and that the observed call bell placement was not
within the residents' reach failing to accommodate the resident's need to summon staff assistance when
required. The DON also confirmed the facility's expectation that residents should be dressed properly and
call bells should be answered promptly by staff.
28 Pa. Code 211.12 (d)(5) Nursing services
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
395462
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395462
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/08/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookmont Healthcare and Rehabilitation Center
510 Brookmont Drive
Effort, PA 18330
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
28 Pa. Code 201.29 (a) Resident rights
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395462
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395462
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/08/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookmont Healthcare and Rehabilitation Center
510 Brookmont Drive
Effort, PA 18330
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0574
The resident has the right to receive notices in a format and a language he or she understands.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a
review of clinical records and facility documentation and staff interview, it was determined the facility failed
to provide information orally and in writing regarding changes in Medicare eligibility and coverage in a
language and format the resident understood for one of four reviewed (Resident CR1).
Residents Affected - Few
Finding include:
Clinical record review revealed that Resident CR1 was admitted to the facility on [DATE] with diagnoses
which included an acute myocardial infarction (heart attack).
An admission Minimum Data Set assessment (MDS - a federally mandated standardized assessment
process conducted at specific intervals to plan resident care) dated October 4, 2023, revealed that the
resident was cognitively intact with a BIMS score of 14 (Brief Interview for Mental Status - a tool to assess
cognitive function - a score of 13-15 indicates cognitively intact).
Upon admission the resident's primary insurance payer was noted to be a Medicare Advantage plan. On
October 1, 2023, the primary insurance payer was changed to traditional Medicare.
Further review of the clinical record revealed a facility untitled form dated September 29, 2023, which noted
a request to disenroll the resident from the resident's Medicare Advantage plan so that the resident may be
covered under her original Medicare benefits. The documented request indicated that the resident was
currently a resident of a nursing home. The request was for the Medicare Advantage plan policy to be
terminated on September 30, 2023, and the document was signed by the resident.
Interview with the facility's director of marketing on November 8, 2023, at 2:20 PM confirmed that during
review of admission paperwork residents are educated about copays and insurance coverage. The director
of marketing confirmed that the request form to change the resident's insurance was signed by the resident
after a conversation with the resident about insurance coverage. The director of marketing failed to provide
documented evidence that a copy of the form was provided to the resident or the resident representative
and that the resident and resident representative were fully informed of the consequences of changing
insurances and deadlines for switching back to the Medicare Advantage plan after the resident's discharge
from the skilled nursing facility to continue that coverage if desired.
Interview with the administrator on November 8, 2023, at 3:00 PM failed to provide documented evidence
that the required information for the resident to make an informed decision regarding changing Medicare
coverage was provided orally and in writing in sufficient detail, and in a language and manner the resident
understood.
28 Pa. Code 201.29 (a)(c) Resident rights
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395462
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395462
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/08/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookmont Healthcare and Rehabilitation Center
510 Brookmont Drive
Effort, PA 18330
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record review and resident and staff interview, it was determined that the facility failed to provide
person-centered care for diabetes management and medication administration and blood glucose
monitoring for one resident out of four sampled (Resident A1).
Residents Affected - Some
Findings include:
A review of the clinical record revealed Resident A1 was admitted to the facility on [DATE], with diagnoses
to include diabetes.
A quarterly Minimum Data Set assessment (MDS - a federally mandated standardized assessment process
conducted at specific intervals to plan resident care) dated September 15, 2023, revealed that the resident
was cognitively intact with a BIMS score of 13 (Brief Interview for Mental Status - a tool to assess cognitive
function - a score of 13-15 indicates cognitively intact).
During interview with Resident A1 on November 8, 2023, at 12:30 PM the resident stated that at times she
receives her Metformin medication (anti-diabetic medication) late in the morning and that her morning blood
glucose check is not always completed by staff before breakfast.
A physician order dated April 12, 2023, was noted for Metformin HCL (oral anti-diabetic medication) 500 mg
by mouth twice daily for diabetes.
A physician order dated May 30, 2023, was noted for Humalog Insulin 100 unit/ml inject as per sliding scale
if the resident's blood sugar was between: 200-250 give 4 units; 251-300 give 6 units; 301-350 give 8 units;
351-400 give 10 units; 401-450 give 12 units; 451-500 give 14 units, subcutaneously (injection given in the
fatty tissue just under the skin) every morning (before or after breakfast not specified in the physician order)
and at bedtime for Diabetes.
Review of Resident A1's November 2023 Medication Administration record (MAR) revealed that Metformin
500 mg was scheduled for administration to the resident at 8:30 AM and 4:30 PM.
Review of Resident A1's November Medication Administration Audit Report revealed that on November 4,
2023, Metformin scheduled for 8:30 AM, was administered at 10:21 AM and the accucheck was completed
at 10:21 AM; on November 5, 2023, Metformin scheduled for 8:30 AM, was given at 9:39 AM; on November
7, 2023, Metformin, scheduled for 8:30 AM, was given at 10:42 AM, and the accucheck was completed at
10:41 AM; on November 8, 2023, Metformin scheduled for 8:30 AM, was given at 9:36 AM and the
accucheck was completed at 9:17 AM.
During an interview on November 8, 2023, at 1:30 PM, the director of nursing (DON) confirmed that
Resident A1's Metformin was to be given within one hour of the scheduled medication time and Resident
A1's morning accucheck was to be completed prior to breakfast for consistent diabetes management.
28 Pa Code 211.12 (c)(d)(1)(3)(5) Nursing services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395462
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395462
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/08/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookmont Healthcare and Rehabilitation Center
510 Brookmont Drive
Effort, PA 18330
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0807
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure each resident receives and the facility provides drinks consistent with resident needs and
preferences and sufficient to maintain resident hydration.
Based on observation, clinical record review and staff and resident interview it was determined that the
facility failed to provide drinks consistent with resident needs and preferences for four out of seven
residents sampled (Residents B1, B2, B3, and A1).
Findings include:
Observation on November 8, 2023, at approximately 10 A.M., Resident B1, a cognitively intact resident,
was observed in her room, seated in her wheelchair. Resident B1's roommate, Resident B2, a cognitively
intact resident, was in her room, lying in her bed at the time. Interview with both residents at that time
revealed that these residents expressed concerns that during the 11 P.M. to 7 A.M. shift, nursing staff
passes water to them, but then they often do not receive fresh water during the 7 A.M. to 3 P.M. and the 3
P.M. to 11 P.M. shifts. Both residents stated that they are often thirsty and would like fresh water provided to
them on each shift of nursing duty. An observation at the time of the interview revealed that each resident's
water cup was empty.
An interview November 8, 2023 at approximately 10:30 A.M., with Resident B3, a cognitively intact
resident, revealed that the resident stated that she gets fresh water on the 11 P.M. to 7 A.M. shift from the
nursing staff. She stated that she often does not receive fresh water on the other two shifts, days and
evening. She stated that her water cup was currently empty and she would like fresh water on each shift of
nursing duty. When observed at that time, the resident's water cup was empty.
Interview with Resident A1, a cognitively intact resident, on November 8, 2023 at 12:30 PM revealed that
the resident stated that nursing staff does not always provide fresh water on each shift. Resident A1 stated
that she does drink water and that water is usually only provided on the 11 PM to 7 AM shift and not during
days and evenings as she would prefer.
During an interview November 8, 2023, at approximately 2 P.M., the Nursing Home Administrator confirmed
that nursing staff are to provide residents fresh water on each shift of nursing duty.
28 Pa. Code 211.12 (d)(3)(5) Nursing services
28 Pa. Code 201.29 (a) Resident rights
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395462
If continuation sheet
Page 5 of 5