F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on review of policies and clinical records, as well as observations and resident and staff interviews, it
was determined that the facility failed to ensure that call bell was within reach for one of 46 residents
reviewed (Resident 85).Findings include: Review of the facility's call bell policy, dated July 28, 2025,
indicated that the call light was to be accessible to the resident when in bed.An admission Minimum Data
Set (MDS) assessment (a mandated assessment of a resident's care needs and abilities) for Resident 85,
dated October 31, 2025, revealed that the resident could make herself understood and understand others,
required assistance from staff for care needs, was incontinent of bowel and bladder, and had diagnoses
that included seizures and stroke. A care plan for Resident 85, dated October 26, 2025, indicated that the
resident was at risk for falls due to impaired mobility, and the call bell was to be in reach.Observations of
Resident 85 on November 17, 2025, at 11:10 a.m. revealed that the resident was laying on her bed
requesting pain medication. Her call bell was positioned on the top of the bed, above her and out of reach.
When she was asked where her call bell was, she indicated that she did not know.Interview with Registered
Nurse Supervisor 1 on November 17, 2025, at 11:16 a.m., confirmed that the tap call bell should have been
over her lap so that she could reach it.Interview with the Director of Nursing on November 18, 2025, at
10:12 a.m. confirmed that Resident 85's call bell should have been within reach.28 Pa. Code
211.12(d)(1)(3)(5) Nursing Services.
Residents Affected - Few
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 14
Event ID:
395500
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395500
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Lakes Rehabilitation and Healthcare Center
227 Sand Hill Road
Greensburg, PA 15601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0636
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every
12 months.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of the Resident Assessment Instrument User's Manual and clinical records, as well as staff
interviews, it was determined that the facility failed to ensure that comprehensive admission Minimum Data
Set assessments were completed in the required time frame for five of 48 residents reviewed (Residents
46, 68, 71, 83, 122). Findings include:The Long-Term Care Facility Resident Assessment Instrument (RAI)
User's Manual, which provides instructions and guidelines for completing required Minimum Data Set
(MDS) assessments (mandated assessments of a resident's abilities and care needs), dated October 2024,
indicated that an admission MDS assessment was to be completed no later than 14 days (admission date +
13 calendar days) following admission.An admission MDS assessment for Resident 46 revealed that the
resident was admitted to the facility on [DATE], and the resident's admission MDS assessment was dated
as completed on October 28, 2025, which was 14 days after admission.An admission MDS assessment for
Resident 68 revealed that the resident was admitted to the facility on [DATE], and the resident's admission
MDS assessment was dated as completed on October 28, 2025, which was 22 days after admission.An
admission MDS assessment for Resident 71 revealed that the resident was admitted to the facility on
[DATE], and the resident's admission MDS assessment was dated as completed on October 28, 2025,
which was 14 days after admission.An admission MDS assessment for Resident 83 revealed that the
resident was admitted to the facility on [DATE], and the resident's admission MDS assessment was dated
as completed on October 28, 2025, which was 14 days after admission.An admission MDS assessment for
Resident 122 revealed that the resident was admitted to the facility on [DATE], and the resident's admission
MDS assessment was dated as completed on October 28, 2025, which was 15 days after
admission.Interview with the Director of Nursing on November 20, 2025, at 1:48 p.m. confirmed that the
above comprehensive MDS assessments were not completed in the required time frames.28 Pa. Code
211.5(f) Clinical records.
Event ID:
Facility ID:
395500
If continuation sheet
Page 2 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395500
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Lakes Rehabilitation and Healthcare Center
227 Sand Hill Road
Greensburg, PA 15601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on clinical record reviews, as well as resident and staff interviews, it was determined that the facility
failed to implement an individualized care plan for dental needs for one of 46 residents reviewed (Resident
89). Findings include:A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a
resident's abilities and care needs) for Resident 89, dated September 16, 2025, indicated that the resident
was alert and oriented, and required assistance for daily care, including oral care.A physician's order for
Resident 89, dated November 2025, revealed that the resident was scheduled for dental extractions in
January 2026 and that she required pre-testing for extractions in December 2025.There was no
documented evidence that a care plan was developed to address Resident 89's care needs related to her
dental problems.An interview with Resident 89 on November 17, 2025, at 11:38 a.m. revealed that the
resident had multiple teeth missing, had obvious dental carries, as well as misaligned front teeth. She
indicated that she was in need of dental care to pull several teeth.An interview with the Director of Nursing
on November 19, 2025, at 11:12 a.m. revealed that there was no care plan in place regarding Resident 89's
dental needs and that there should have been.28 Pa. Code 211.10 (a)(c)(d) Resident care policies28 Pa.
Code 211.12(d)(1)(3)(5) Nursing services
Event ID:
Facility ID:
395500
If continuation sheet
Page 3 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395500
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Lakes Rehabilitation and Healthcare Center
227 Sand Hill Road
Greensburg, PA 15601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
Based on review of clinical records, as well as observations and resident and staff interviews, it was
determined that the facility failed to ensure that care plans were updated to reflect changes in care needs
for one of 46 residents reviewed (Resident 7). Findings include: A quarterly Minimum Data Set (MDS)
assessment (a mandated assessment of a resident's abilities and care needs) for Resident 7, dated
October 31, 2025, revealed that the resident was cognitively impaired, was dependent on staff for daily care
needs and had diagnoses that included anxiety, dementia and psychosis (a mental state involving a loss
with reality with symptoms of delusions and hallucinations). Physician's orders, dated April 25, 2025,
included an order to discontinue Resident 7's quetiapine (an antipsychotic medication). A care plan for
Resident 7, dated June 12, 2025, indicated that the resident was at risk for adverse effects related to the
use of antipsychotic medication. Interview with the Director of Nursing on November 19, 2025, at 1:25 p.m.
confirmed that Resident 7's care plan should have been revised when her quetiapine was discontinued,
and it was not. 28 Pa. Code 211.11(d) Resident care plan. 28 Pa. Code 211.12(d)(5) Nursing services.
Event ID:
Facility ID:
395500
If continuation sheet
Page 4 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395500
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Lakes Rehabilitation and Healthcare Center
227 Sand Hill Road
Greensburg, PA 15601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
Based on clinical record reviews, as well as observations and staff interviews, it was determined that the
facility failed to clarify questionable physician's orders for one of 46 residents reviewed (Resident
67).Findings include:A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a
resident's abilities and care needs) for Resident 67, dated September 30, 2025, revealed that the resident
was cognitively intact, was scheduled routine pain medications, had complaints of difficulty or pain when
swallowing, had a feeding tube (a mechanical device surgically implanted into the stomach to provide
nutrition, fluids and medications to a person who is unable or has difficulty eating or drinking by mouth) and
received tube feedings, was on a mechanically altered diet, received opioid medications (a controlled pain
medication), had a tracheostomy (surgical incision in the neck that creates an opening into the windpipe),
and had diagnoses including chronic respiratory failure (blood does not have enough oxygen and causes
difficulty breathing), malignant neoplasm of the oropharynx (throat cancer), acquired absence of the larynx
(connects the throat to the windpipe and plays a role in swallowing, breathing and speech). Physician's
orders for Resident 67, dated October 1, 2025, included an order to give 100 milligrams (mg) of Trazadone
(an antidepressant medication used to treat depression or aide with sleep) by mouth at bedtime.Physician's
orders for Resident 67, dated October 6, 2025, included an order for the resident to receive 5 mg of
Oxycodone (a controlled pain medication) by mouth every 24 hours as needed for breakthrough
pain.Physician's orders for Resident 67, dated October 13, 2025, included an order to give 600 mg of
Gabapentin (medication used to treat pain) by mouth three times a day for pain scheduled to be given at
9:00 a.m., 2:00 p.m. and 8:00 p.m.Physician's orders for Resident 67, dated November 19, 2025, included
an order to give 500 mg of Cephalexin (an antibiotic) by mouth two times a day for five days.Observations
of Resident 67 on November 18, 2025, at 9:40 a.m. revealed the resident sitting at the edge of his bed.
Licensed Practical Nurse 2 came into the resident's room and administered his 9:00 a.m. medications
through his feeding tube.There was no documented evidence in Resident 67's clinical record to indicate
that the facility attempted to clarify the physician's orders for the medications listed above to indicate if the
medications should be given through his feeding tube or by mouth.Interview with the Director of Nursing on
November 20, 2025, at 8:38 a.m. revealed that Resident 67 takes some of his medications by mouth and
some by way of his feeding tube per his preference.Interview with Resident 67 on November 20, 2025, at
10:13 a.m. revealed that he does not take any of his medications by mouth. He indicated that all of his
medications are crushed and administered by way of his feeding tube because he cannot swallow.Interview
with Licensed Practical Nurse 3 on November 20, 2025, at 10:14 a.m. confirmed that Resident 67 does not
take any medications by mouth. She indicated that all of his medications were crushed and given by way of
his feeding tube. She indicated that his Gabapentin had been recently changed to the 600 mg tablet that
could be crushed.Interview with the Director of Nursing on November 20, 2025, at 10:37 a.m. confirmed
that the physician's orders for Resident 67's medications listed above, should have been clarified to indicate
if the medications should have been given through his feeding tube or by mouth, and they were not.28 Pa.
Code 211.12(d)(1) Nursing Services.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395500
If continuation sheet
Page 5 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395500
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Lakes Rehabilitation and Healthcare Center
227 Sand Hill Road
Greensburg, PA 15601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0687
Provide appropriate foot care.
Level of Harm - Minimal harm
or potential for actual harm
Based on review of policies and clinical records, as well as observations and staff interviews, it was
determined that the facility failed to ensure that foot care needs were provided timely for one of 46 residents
reviewed (Resident 6). Findings include: The facility's policy regarding podiatry services (specialized foot
care), dated July 28, 2025, indicated that the residents were to receive the appropriate care and treatment
in order to maintain mobility and foot health. Overall foot care included the care and treatment of medical
conditions to prevent foot complications from these conditions (e.g., diabetes, peripheral vascular disease,
immobility, etc.). An annual Minimum Data Set (MDS) assessment (a mandated assessment of a resident's
abilities and care needs) for Resident 6, dated September 18, 2025, indicated that the resident was alert
and oriented, dependent on staff for daily care needs, and had a diagnosis of diabetes (disease that
interferes with blood sugar control). A podiatry note, dated May 16, 2025, revealed that Resident 6 was
seen for routine podiatry care and his chief complaint was onychomycosis (a fungal infection of the nail
causing them to become discolored, thick and brittle). A recommendation was made for Resident 6 to have
routine podiatry care again in 12 weeks and he was placed on the podiatry list to be seen on September
12, 2025. Observations on November 17, 2025, at 10:45 a.m. revealed that all of Resident 6's toenails were
mycotic and approximately one-quarter inch over the ends of his toes, and both great toes were wrapped
with a dry dressing. There was no documented evidence that Resident 6 received podiatry care on
September 12, 2025. Interview with the Director of Nursing on November 19, 2025, at 12:06 p.m. confirmed
that Resident 6 should have received podiatry care when the podiatrist visited the facility on September 12,
2025, and he did not. 28 Pa. Code 211.12(d)(3)(5) Nursing services.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395500
If continuation sheet
Page 6 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395500
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Lakes Rehabilitation and Healthcare Center
227 Sand Hill Road
Greensburg, PA 15601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of policies, investigation reports, clinical records, and staff education records, as well as staff
interviews, it was determined that the facility failed to ensure that residents were free from accidents that
resulted in injury for one of 46 residents reviewed (Resident 46). This deficiency is being cited as past
non-compliance.Findings include:The facility's Assistive Devices and Equipment policy, dated July 28,
2025, indicated that residents who did not self-propel, should have leg rests on their wheelchair when being
transported. admission paperwork for Resident 46, dated October 14, 2025, revealed that the resident was
admitted to the facility on [DATE], from the hospital with a diagnosis of Covid pneumonia, stasis dermatitis
of bilateral lower extremities, and also had a history of trans ischemic attack (mini-stroke). Resident on two
liters of oxygen via nasal cannula. She was alert and oriented and required assistance from two staff
members for care. Resident 46 utilized a walker or a wheelchair for mobility.An incident note for Resident
46, dated November 10, 2025, revealed that the resident was being transported back to the resident's room
in her wheelchair by an activity aide. She then dropped her feet onto the floor with the wheelchair in motion
and fell forward out of the wheelchair onto floor. She had bleeding from her nose and upper lip. Interview
with Resident 46 on November 17, 2025, at 1 p.m. stated that the footrests were not in place on her
wheelchair at the time of the fall. A written statement by the activity aide, dated November 10, 2025,
revealed that Resident 46 was in the dining room for Bingo and stated that she needed to go to the
bathroom. She pushed the resident back to her room; she put feet on the floor and fell out of the
wheelchair. An interview with the Director of Nursing on November 19, 2025, at 10:10 a.m. confirmed that
Resident 46 did not have her leg rests on her wheelchair during transport, and that she should have been
transported with her leg rests on the wheelchair.Following the incident on November 10, 2025, the facility's
corrective actions included:1. On November 10, 2025, the resident was immediately assessed, and x-ray
and neurological checks were initiated per facility protocol. Care was provided to the resident for a minor
nasal abrasion. The Activity Aide was immediately suspended pending the investigation and was
re-educated on proper wheelchair transport procedures prior to her return to duties.2. On November 10,
2025, facility wide audit conducted of all wheelchairs to ensure that each had properly attached and
functional leg rests and footrests. Ad-hoc Quality Assurance Performance Improvement (QAPI) meeting
held on November 11, 2025, to review the incident, identify root causes, and develop corrective and
preventative measures.3. Education records, dated November 12, 2025, revealed that all of the facility's
nursing, Activities, Therapy, and Support department staff received re-education regarding proper
wheelchair use and transport safety. Ensuring leg rests and footrests are in place before transport and
responding safely to residents' toileting requests. Safe transport procedures have been incorporated into
the new employee orientation. The Falls Performance Improvement Project (PIP) would continue to track all
fall-related incidents, including those involving wheelchair transport, for trend analysis. Any future incidents
involving equipment misuse or unsafe transport would be reviewed through the QAPI process for systemic
improvement.4. The Director of Rehabilitation or designee will conduct daily audits for one week and weekly
audits for three weeks to observe at least three random resident transports per unit weekly, ensuring
compliance with wheelchair safety and transport. Ongoing compliance will be verified through the facility's
monthly Quality Assurance Performance Improvement (QAPI) committee.Review of the facility's corrective
actions and interviews completed with staff regarding their re-education revealed that they were in
compliance with F689 on November 12, 2025.This deficiency was being cited as past non-compliance.28
Pa. Code
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395500
If continuation sheet
Page 7 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395500
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Lakes Rehabilitation and Healthcare Center
227 Sand Hill Road
Greensburg, PA 15601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
211.10(c)(d) Resident care policies.28 Pa. Code 211.11(d) Resident care plan.28 Pa. Code 211.12(d)(1)(5)
Nursing services.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395500
If continuation sheet
Page 8 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395500
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Lakes Rehabilitation and Healthcare Center
227 Sand Hill Road
Greensburg, PA 15601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on review of facility policies and clinical records, as well as observations and staff interviews, it was
determined that the facility failed to maintain accountability for controlled medications (drugs with the
potential to be abused) for one of 46 residents reviewed (Resident 67). Findings include:The facility's policy
regarding controlled substance disposal, dated July 28, 2025, indicated that when a fentanyl patch was
removed from a resident, the patch was to be folded in half with the adhesive attaching to the adhesive, and
the patch was placed in inert material, such as cat litter, to render the mixture unusable in the presence of
two licensed personnel. The disposal was to be documented per the facility policy.A quarterly Minimum
Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident
67, dated September 30, 2025, revealed that the resident was cognitively intact, was scheduled routine
pain medications, had complaints of difficulty or pain when swallowing, had a feeding tube (a mechanical
device surgically implanted into the stomach to provide nutrition, fluids and medications to a person who is
unable or has difficulty eating or drinking by mouth) and received tube feedings, was on a mechanically
altered diet, received opioid medications (a controlled pain medication), had a tracheostomy (surgical
incision in the neck that creates an opening into the windpipe), and had diagnoses including chronic
respiratory failure (blood does not have enough oxygen and causes difficulty breathing), malignant
neoplasm of the oropharynx (throat cancer), acquired absence of the larynx (connects the throat to the
windpipe and plays a role in swallowing, breathing and speech). Physician's orders for Resident 67, dated
October 3, 7, and 8, 2025, included orders for the resident to receive 25 micrograms (mcg) of Fentanyl
transdermal patch (a narcotic pain medication administered through the skin) to be applied every 72 hours
for pain and removed per schedule.Physician's orders for Resident 67, dated October 8, and 22, 2025, and
November 6 and 12, 2025, included an order for the resident to receive 50 mcg of Fentanyl transdermal
patch to be applied every 72 hours for pain and remove per schedule.Observations of Resident 67 on
November 18, 2025, at 9:40 a.m. revealed Licensed Practical Nurse 2 came into the resident's room to
administer his a.m. medications. She removed the fentanyl patch from the right side of his chest area, rolled
the patch up in her glove and discarded it in the resident's waste basket. She then applied the new patch to
his left chest area and left the room. The Medication Administration Record (MAR) and a controlled drug
count record (tracks each dose of a controlled medication) for Resident 67, dated October and November
2025, revealed that a Fentanyl patch was applied to the resident on October 3, 7, 9, 12, 15, 19, 22, 25, 28,
and 31, 2025; and on November 3, 6, 9, 12, 15 and 18, 2025. There was no documented evidence that two
staff members witnessed and signed that the old patch was destroyed after removal on these
dates.Interview with Licensed Practical Nurse 2 on November 18, 2025, at 10:17 a.m. confirmed that she
should not have discarded Resident 67's fentanyl patch in his waste basket. She indicated that she should
have discarded it in the sharps container.Interview with the Registered Nurse Supervisor 1 on November
18, 2025, at 1:25 p.m. indicated that narcotics were to be disposed of in the drug buster. Fentanyl patches
would be initialed and dated when applied, would have two nurses initial for disposal of the patch, and it
would be placed in the drug buster as well.Interviews with the Director of Nursing on November 18, 2025,
at 3:25 p.m. and November 20, 2025, at 10:39 a.m. confirmed that the Fentanyl patch for Resident 67
should not have been discarded in the resident's waste basket and should have been disposed of in the
drug buster and witnessed by two nurses, and also confirmed that there was no documented evidence that
two staff members witnessed and signed that Resident 67's old patches were destroyed after removal on
the above-mentioned dates.28 Pa. Code 211.9(a)(h) Pharmacy services.28 Pa. Code
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395500
If continuation sheet
Page 9 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395500
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Lakes Rehabilitation and Healthcare Center
227 Sand Hill Road
Greensburg, PA 15601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
211.12(d)(1)(5) Nursing services.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395500
If continuation sheet
Page 10 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395500
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Lakes Rehabilitation and Healthcare Center
227 Sand Hill Road
Greensburg, PA 15601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
Based on review of facility policies and clinical records, as well as staff interviews, it was determined that
the facility failed to provide medications as ordered by the physician, resulting in a significant medication
error for one of 46 residents reviewed (Resident 115). Findings include:The facility policy for medication
administration, dated July 28, 2025, indicated that medications were to be administered per physician's
orders. A comprehensive Minimum Data Set (MDS) assessment (a mandated assessment of a resident's
abilities and care needs) for Resident 115, dated October 27, 2025, indicated that the resident was
cognitively intact, had diagnoses that included atrial fibrillation (irregular heartbeat), and received
anticoagulant (blood thinner) medications. A care plan for Resident 115, dated October 27, 2025, revealed
that the resident was to be medicated with an anticoagulant per the physician's orders.Physician's orders
for Resident 115, dated November 13, 2025, included orders for the resident to receive 5 milligrams (mg) of
Coumadin (blood thinner) every day.A review of Resident 115's Medication Administration Record (MAR),
dated November 2025, indicated that on November 13 and November 14 the resident received 5 mg and
an additional 2.5 mg Coumadin each night (total of 7.5 mg).A nursing note for Resident 115, dated
November 15, 2025, indicated that the resident was bleeding and an International Normalized Ratio (INRclotting time) blood level was ordered immediately. The resulting INR was 3.2 (elevated) and the physician
ordered the Coumadin be held for two nights as a result.Interview with the Assistant Director of Nursing on
November 20, 2025, at 2:25 p.m. confirmed that Resident 115 received the incorrect dose of Coumadin on
November 13 and 14, 2025, and that a medication error had occurred. 28 Pa. Code 211.12(d)(1)(5) Nursing
services.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395500
If continuation sheet
Page 11 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395500
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Lakes Rehabilitation and Healthcare Center
227 Sand Hill Road
Greensburg, PA 15601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations and resident and staff interviews, it was determined that the facility failed to serve
food that was palatable to residents.Findings include:Interview with Resident 1 on November 17, 2025, at
1:33 p.m. revealed that he did not like the food because the meat and potatoes were always over cooked
and tough to chew.Interview with Resident 94 on November 17, 2025, at 1:19 p.m. revealed that the meat
was very tough, and at times she could not eat what was served. She said that the meat was usually dry
and too tough to cut or chew. Observations in the kitchen on November 20, 2025, at 12:23 p.m. revealed
that the lunch meal consisted of Salisbury steak, scalloped potatoes, mixed vegetables, and gelatin. These
items were placed on a test tray at 12:30 p.m. and tasted for palatability. The Salisbury steak was covered
with gravy, hard and crispy around the edges and tough to cut. Interview with the Dietary Manager on
November 20, 2025, at 12:33 p.m. confirmed that the Salisbury steak was harder and crispy on the edges.
She indicated that the oven does not heat evenly, and one side is hotter than the other. She believed that is
why the edges get hard and indicated that the edges of the food often get done before the middle.28 Pa.
Code 211.6(b) Dietary Services
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395500
If continuation sheet
Page 12 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395500
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Lakes Rehabilitation and Healthcare Center
227 Sand Hill Road
Greensburg, PA 15601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on review of facility policies, as well as observations and staff interviews, it was determined that the
facility failed to ensure that food was served under sanitary conditions. Findings include:The facility's policy
related to sanitation, dated July 28, 2025, revealed that all equipment, food contact surfaces and utensils
would be washed to remove or completely loosen soils by using manual or mechanical means necessary,
and sanitized using hot water and/or chemical sanitizing solutions. Manual washing and sanitizing would
employ a three-step process for washing, rinsing and sanitizing: scrape food particles and wash using hot
water and detergent; rinse with hot water to remove soap residue; and sanitize with hot water or chemical
sanitizing solution.Observations in the kitchen on November 17, 2025, at 9:08 a.m. revealed that the
three-compartment sink was being used and there were utensils and pans drying on the counter; however,
the sanitizer log, dated November 2025, revealed that there was no documented evidence that
temperature/chemical checks were being done for each meal from November 11, 2025 through breakfast
on November 17, 2025.Interview with the Dietary Manager on November 17, 2025, at the time of the
observation, confirmed that there was no documented evidence that temperature/chemical checks were
being done for each meal from November 11, 2025, through breakfast on November 17, 2025.28 Pa. Code
211.6(f) Dietary Services.
Event ID:
Facility ID:
395500
If continuation sheet
Page 13 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395500
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Lakes Rehabilitation and Healthcare Center
227 Sand Hill Road
Greensburg, PA 15601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop
corrective plans of action.
Based on review of the facility's plans of correction for previous surveys, and the results of the current
survey, it was determined that the facility's Quality Assurance Performance Improvement (QAPI) committee
failed to correct quality deficiencies and ensure that plans to improve the delivery of care and services
effectively addressed recurring deficiencies. Findings include:The facility's deficiencies and plan of
corrections for an annual survey ending October 9, 2024, and a complaint survey ending May 14, 2025,
revealed that the facility developed plans of correction that included quality assurance systems to ensure
that the facility-maintained compliance with cited nursing home regulations. The results of the current
survey, ending November 20, 2025, identified repeated deficiencies related to a failure to accommodate the
needs of a resident, failure to develop individualized care plans, failure to revise care plans, and failure to
clarify questionable physician's orders.The facility's plan of correction for a deficiency regarding
accommodations of need, cited during the survey ending October 9, 2024, revealed that the facility would
complete audits and report the results of the audits to the QAPI committee for review. The results of the
current survey, cited under F558, revealed that the facility's QAPI committee failed to successfully
implement their plan to ensure that resident's needs were accommodated.The facility's plan of correction
for a deficiency regarding the development of individualized care plans, cited during the survey ending
October 9, 2024, revealed that the facility would complete audits and report the results of the audits to the
QAPI committee for review. The results of the current survey, cited under F656, revealed that the facility's
QAPI committee failed to successfully implement their plan to ensure that resident's care plans were
developed for their individual needs.The facility's plan of correction for a deficiency regarding revising care
plans, cited during the survey ending October 9, 2024, revealed that the facility would complete audits and
report the results of the audits to the QAPI committee for review. The results of the current survey, cited
under F657, revealed that the facility's QAPI committee failed to successfully implement their plan to ensure
that resident's care plans were revised.The facility's plan of correction for a deficiency regarding clarifying
questionable physician's orders, cited during the survey ending October 9, 2024, revealed that the facility
would complete audits and report the results of the audits to the QAPI committee for review. The results of
the current survey, cited under F658, revealed that the facility's QAPI committee failed to successfully
implement their plan to ensure that questionable physician's orders were clarified.Refer to F558, F656,
F657, F658.28 Pa. Code 201.14(a) Responsibility of Licensee.28 Pa. Code 201.18(e)(1) Management.
Event ID:
Facility ID:
395500
If continuation sheet
Page 14 of 14