F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record review and staff interviews, it was determined that the facility failed to provide the highest
practical well-being by not following physician orders as well as involve the physician in treatment changes
for one of two residents reviewed (Resident 2).Findings include:Review of Resident 2's clinical record
revealed diagnoses that included respiratory failure (a condition where the lungs cannot get enough oxygen
into the blood) and hypertension (high blood pressure).Review of Resident 2's clinical record revealed the
Resident was admitted to the facility on [DATE], with an abdominal fistula (an abnormal opening between
the intestines or stomach and another organ or the skin, causing leakage of digestive fluids) which is
covered with a colostomy bag (a discreet, odor-proof, disposable pouching system that collects waste from
the body).Review of Resident 2's current physician orders revealed an active order for abdominal fistula
care, cleanse all abdomen area and fistula site, apply the zinc oxide mixed with A&D ointment (vitamin A &
D topical ointment) all over abdomen and around fistula site, then apply pantie liner or exu-dry
(multi-layered wound dressing) over top of the fistula, then apply brief on top and secure. Make sure ruff
tabs on brief are not touching skin, change as much as needed or when soiled, aides are allowed to check
and change once shown how to apply, every shift for fistula care, with a start date of January 14, 2026.
Further review of Resident 2's January 2026 TAR (Treatment Administration Record) revealed that the order
above was signed off as being completed during the day, evening, and night shift by staff. Review of
Resident 2's January 2026 TAR revealed an order for abdominal fistula - change Tuesday, Friday, and as
needed (prn) for leaking, cleanse site with wound cleanser and apply skin prep to peri wound, place ostomy
device and wafer over fistula site. Please use ostomy belt with device to assist with adherence, wear belt at
all times, every day shift, with a start date of January 6, 2026, and a discontinued date of January 9,
2026.Further review of Resident 2's January 2026 TAR revealed an order for abdominal fistula care cleanse all abdominal area and fistula site, apply the zinc oxide ointment all over abdomen and around
fistula site. Then apply pantie liner over top of the fistula. Peel off back of liner then apply brief of top, press
down until liner sticks to brief. Then roll Resident and secure brief around back. Make sure ruff tabs on brief
are not touching skin. Change as much as needed or when soiled. Aides are allowed to check and change
once shown how to apply, every shift for fistula care, with a start date of January 9, 2026, and a
discontinued date of January 14, 2026.Review of Resident 2's current care plan failed to include a focus
area for their abdominal fistula care or any interventions related to it.Review of Resident 2's clinical record
revealed a Health Status Note on January 16, 2026, at 8:58 PM, that indicated fistula care was completed
and a colostomy bag was applied.Review of Resident 2's clinical record revealed a Health Status Note on
January 17, 2026, at 3:42 AM, that indicated Resident 2's abdominal fistula was covered with a colostomy
bag.Review of Resident 2's clinical record revealed an Order-Administration note on January 17, 2026, at
4:10 PM, that Resident 2 had a colostomy
Residents Affected - Some
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
395518
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395518
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/27/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Gardens Nursing and Rehab Ctr
999 West Harrisburg Pike
Middletown, PA 17057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
appliance at that time.Review of Resident 2's clinical record revealed a Health Status note on January 18,
2026, at 4:17 AM, that the Resident had a colostomy bag attached to fistula, which had been checked
hourly to ensure the appliance is intact.Review of Resident 2's clinical record revealed a Health Status note
on January 19, 2026, at 4:02 AM, that the Resident's colostomy bag was intact.Review of Resident 2's
clinical record revealed a Health Status note on January 19, 2026, at 11:50 PM, that incontinent care was
provided and a new colostomy pouch was applied.Review of Resident 2's clinical record revealed a Health
Status note on January 20, 2026, at 2:09 AM, that indicated the Resident's abdominal fistula was covered
with a colostomy bag.During an interview with the Director of Nursing (DON) on January 20, 2026, at 1:40
PM, she confirmed that nurse aides received verbal and hands on training and education on how to
complete the current physicians order for Resident 2's abdominal fistula care and were administering the
treatment as ordered to Resident 2. However, the DON was unable to provide where they were
documenting when they completed the treatment. DON stated they would have documented the treatment
administered under the Resident's bowel and bladder - bowel elimination task , however upon review of the
task, the treatment ordered was not an option to document.Further interview with the DON on January 20,
2026, at 2:00 PM, she revealed that she thought Resident 2's colostomy bag appliance had just started up
again on January 19, 2026. The DON revealed that she was unsure where it was being documented in the
Resident's clinical record when nurse aides are administering abdominal fistula care to Resident 2 as they
are not able to document in the TAR and there was not a task in the Resident's record to indicate if fistula
care was completed.During an interview with Employee 1 (Wound Nurse) on January 20, 2026, at 2:07 PM,
revealed that when Resident 2 was initially admitted to the facility, the Resident was admitted with a
colostomy bag to cover their fistula; however, the colostomy bag was never staying on and had liquidy stool
coming out of the fistula, so the facility was trying different methods on keeping the Resident's fistula
covered. Employee 1 acknowledged there was not currently an order in place for Resident 2 to have a
colostomy bag and will put a PRN order in place. Employee 1 revealed that all of the nurses in the facility
have discussed Resident 2's situation and determined the best situation is to have the colostomy appliance
on so the smell is contained, but that it has not stayed on, so they were doing whatever was working best at
the time care was provided to the Resident.Employee 1 revealed that they do not have documentation to
prove when staff are applying an ostomy bag to Resident 2 and, as per the current active order, there was
nowhere for nurse aides to document when they are administering abdominal fistula care to Resident
2.During an interview with the DON on January 20, 2026, at approximately 2:15 PM, she revealed that she
would expect staff to be providing care to Resident 2 as ordered by the physician, and would expect staff to
be documenting each time abdominal fistula care is being provided to Resident 2, including when nurse
aides are administering the care as ordered.42 CFR 483.25 Quality of care28 Pa. Code
211.12(d)(1)(3)(5)Nursing services.
Event ID:
Facility ID:
395518
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395518
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/27/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Gardens Nursing and Rehab Ctr
999 West Harrisburg Pike
Middletown, PA 17057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
Note: The nursing home is
disputing this citation.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record review, review of select facility documentation, and staff interview, it was determined that the
facility failed to implement interventions to ensure resident safety during transport, which resulted in actual
harm as evidenced by an ankle fracture for one of four residents reviewed (Resident 1).Findings
include:Review of Resident 1's clinical record revealed diagnoses that included chronic atrial fibrillation (a
long-lasting, irregular heartbeat) and diabetes (when the body doesn't produce enough insulin).Review of
Resident 1's care plan revealed a focus area related to the Resident's activities of daily living (ADL)
self-care deficit related to impaired cognition, muscle weakness, and decreased mobility. Further review
revealed an intervention that the Resident required assistance of one staff for locomotion on the unit in a
wheelchair, and for staff to make sure the Resident's feet sit comfortably on footrest, initiated on January
23, 2023.Further review of Resident 1's care plan revealed a focus area related to the Resident being at
risk for falling related to balance deficit, history of multiple falls, impaired cognition, and muscle weakness.
Further review revealed an intervention that when pushing the Resident in her wheelchair, make sure
footrests are in place. Remove footrests when not pushing so that she can self-propel, initiated on March
13, 2024.Review of Resident 1's clinical record revealed a Health Status Note written by Employee 2
(Licensed Practical Nurse) on April 14, 2025, at 2:32 PM, that stated Resident 1 returned to the facility after
a leave of absence and was being pushed in the hallway by a transport company in her wheelchair.
Resident 1 dropped her right foot and it went under the wheelchair. The Resident was heard calling out. No
redness or swelling was noted at the time. Further review of Resident 1's clinical record revealed a Health
Status Note written on April 14, 2025, at 9:40 PM, that Resident 1 was complaining of pain in her right
ankle and was administered Tylenol for pain. There was swelling and redness noted on the right ankle, and
the ankle was wrapped with ace bandage and ice was applied. Further review of the clinical record revealed
no evidence that the physician was made aware. On April 15, 2025, at 1:27 AM, there was a Health Status
Note that revealed Resident 1 was complaining of pain in her right ankle, with the area slight warmth to
tough, slightly swollen and sensitive. The nurse practitioner was made aware and anew order was received
for an x-ray of the right ankle.On April 15, 2025, at 7:03 AM, there was a Health Status Note that revealed
Resident 1 was continuing to experience pain on the right ankle, and pain medications were administered
with little effect.Review of the x-ray report dated April 15, 2025, at 9:15 AM, revealed the presence of a right
bimalleolar ankle fracture.On April 15, 2025, at 11:27 AM, the physician was made aware of the xray results
and ordered for the Resident to be sent to the orthopedic walk in clinic that day (4/15/2025). The facility
received a call from the orthopedic walk in clinic at 3:00 PM that stated Resident 1's fracture will require
surgery and she needed sent to the hospital emergency room. Review of Resident 1's physician's progress
note on April 24, 2025, at 4:58 PM, revealed that Resident 1 was hospitalized from [DATE] through 24,
2025, due to her ankle fracture and required surgery to fix it.During an interview with the Director of
Nursing (DON) on January 20, 2026, at 1:28 PM, she revealed that on April 14, 2025, Resident 1 was
leaving the facility for an appointment, and the facility's main transportation was overbooked so they used
an outside company to transport the Resident. The transportation company did not notify the facility that
they were picking the Resident up and, when she returned, the transportation company was wheeling
Resident 1 down the hallway and she dropped her feet and got caught under her wheelchair. The DON
confirmed Resident 1 did not have her footrests on her wheelchair before leaving the facility or returning to
the facility from her appointment. The DON revealed that the facility
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395518
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395518
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/27/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Gardens Nursing and Rehab Ctr
999 West Harrisburg Pike
Middletown, PA 17057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
reached out to the transportation company and completed education with them on notifying the facility
when they are picking a resident up to ensure all interventions are in place prior to leaving and returning to
the facility. The DON confirmed Resident 1 broke her ankle due to not having footrests on her
wheelchair.The facility failed to use leg rests on Resident 1's wheelchair to assure Resident safety during
transport, resulting in an ankle fracture.28 Pa. Code 201.18(b)(1)(e)(1) Management28 Pa. Code
211.10(c)(d) Resident care policies28 Pa. Code 211.12(d)(1)(3)(5) Nursing services
Note: The nursing home is
disputing this citation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395518
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395518
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/27/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Gardens Nursing and Rehab Ctr
999 West Harrisburg Pike
Middletown, PA 17057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Provide safe, appropriate pain management for a resident who requires such services.
Level of Harm - Actual harm
Based on review of the clinical record, electronic hospital record review, and staff interview, it was
determined that the facility failed to ensure pain management was provided in accordance with professional
standards of practice for one of four residents reviewed (Resident 1), which resulted in actual harm to the
Resident as evidenced by uncontrolled pain and subsequent hospitalization for pain management. Findings
include:Review of Resident 1's clinical record revealed diagnoses that included chronic atrial fibrillation (a
long-lasting, irregular heartbeat) and diabetes (when the body doesn't produce enough insulin).Review of
Resident 1's clinical record revealed a Health Status Note written on March 31, 2025, at 4:18 AM, that the
Resident was alert, and able to make her needs known.Review of Resident 1's April 2025 Medication
Administration Record (MAR), revealed an order for Acetaminophen Tablet 325 mg, give 650 mg by mouth
every 4 hours as needed for pain, max 3,000 mg within a 24-hour period, with a start date of February 18,
2025.Review of Resident 1's clinical record revealed a Health Status Note written by Employee 2 (Licensed
Practical Nurse) on April 14, 2025, at 2:32 PM, that stated Resident 1 returned to the facility after a leave of
absence and was being pushed in the hallway by a transport company in her wheelchair. Resident 1
dropped her right foot and it went under the wheelchair. The Resident was heard calling out. No redness or
swelling was noted at the time. Review of Resident 1's April 2025 MAR revealed on April 14, 2025, at 3:53
PM, she had a pain level of 5 and was administered 650 mg of Acetaminophen.On April 14, 2025, at 7:15
PM, the Resident had a pain level of 5 and was administered 650 mg of Acetaminophen.Further review of
Resident 1's clinical record revealed a Health Status Note written on April 14, 2025, at 9:40 PM, that
Resident 1 was complaining of pain in her right ankle and was administered pain medication. There was
swelling and redness noted on the right ankle, and the ankle was wrapped with ace bandage and ice was
applied.There was no evidence that the physician was made aware of Resident 1 having pain.On April 15,
2025, at 1:27 AM, there was a Health Status Note that revealed Resident 1 was complaining of pain in her
right ankle, with the area slight warmth to tough, slightly swollen and sensitive, and was ordered an x-ray
view of the right ankle.There was no documentation indicating the physician was made aware of the
Resident's pain. Further review of Resident 1's April 2025 MAR on April 15, 2025, at 4:16 AM, revealed the
Resident had a pain level of 4 and was administered 650 mg of Acetaminophen.On April 15, 2025, at 7:03
AM, there was a Health Status Note that revealed Resident 1 was continuing to experience pain on the
right ankle, and pain medications were administered with little effect. There was no evidence that the
physician was made aware that Resident 1 experienced pain despite the prn (as needed) medications
being ineffective, as well as no call was made for additional pain medications to be administered. Review of
the x-ray report completed on April 15, 2025, at 9:15 AM, revealed the presence of a right bimalleolar ankle
fracture.Further review of Resident 1's clinical record revealed a Health Status Note on April 15, 2025, at
11:27 AM, that the Resident would be taken at 1:30 PM to a walk-in orthopedic clinic on that day for her
fractured ankle.On April 15, 2025, at 2:21 PM, there was a Health Status Note that revealed Resident 1
remained in bed that shift and voiced complaints of discomfort to her right lower extremity during
repositioning and received routine pain medication at that time. There was no evidence of the physician
being notified regarding Resident's 1 pain.On April 15, 2025, at 2:59 PM, there was a Health Status Note
that revealed Resident 1 required surgery for her fractured ankle.Review of Resident 1's clinical record
failed to reveal a physician's note or assessment about the Resident's pain.Review of Resident 1's
electronic hospital records revealed she arrived at the Emergency Department (ED) on April 15, 2025, at
4:36 PM.Further review of Resident 1's hospital ED electronic records revealed that she was administered
4 mg (milligrams) of intravenous
Residents Affected - Few
Note: The nursing home is
disputing this citation.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395518
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395518
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/27/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Gardens Nursing and Rehab Ctr
999 West Harrisburg Pike
Middletown, PA 17057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Level of Harm - Actual harm
Residents Affected - Few
Note: The nursing home is
disputing this citation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
(IV) morphine (a potent opioid analgesic used for acute, severe pain) on April 15, 2025, at 5:15
PM.Additionally, while in the ED the Resident also received 50 mcg (microgram) of IV fentanyl (a potent
pain reliever used for rapid, short-acting pain relief) on April 15, 2025, at 7:42 PM.Review of the ED
physician History and Physical note on April 15, 2025, revealed Resident 1 presented to the ED
complaining of right ankle fracture, and reported that when she was in her wheelchair yesterday (April 14,
2025) she felt that she was falling out of it. The Resident stated that her ankle rolled underneath the
wheelchair while it was being pushed forward and said that she had immediate pain to her right
ankle.Review of Resident 1's ED physicians musculoskeletal exam completed on April 15, 2025, revealed
the Resident was experiencing significant ankle pain. Further review of Resident 1's hospital ED record
revealed the Resident required hospitalization for IV pain medications, sufficient pain control not
achieved.Electronic mail received from the Director of Nursing on January 27, 2026, at 10:33 AM, revealed
that she felt they were attentive to Resident 1's situation regarding managing their pain at the time of the
incident. The facility failed to ensure pain management was provided in accordance with professional
standards of practice for Resident 1, which resulted in actual harm to the Resident as evidenced by
continued pain and subsequent hospitalization for pain management. 28 Pa. Code 211.12(d)(1) Nursing
services.28 Pa. Code 211.12(d)(3) Nursing services.28 Pa. Code 211.12(d)(5) Nursing services.
Event ID:
Facility ID:
395518
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395518
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/27/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Courtyard Gardens Nursing and Rehab Ctr
999 West Harrisburg Pike
Middletown, PA 17057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record review and staff interviews, it was determined that the facility failed to ensure that nurse
aides are able to demonstrate competency in skills and techniques necessary to care for residents' needs,
as identified through resident assessments, and described in the plan of care for one of one resident
reviewed (Resident 2).Findings include:Review of Resident 2's clinical record revealed diagnoses that
included respiratory failure (a condition where the lungs cannot get enough oxygen into the blood) and
hypertension (high blood pressure).Review of Resident 2's clinical record revealed the Resident was
admitted to the facility on [DATE], with an abdominal fistula, which is covered with a colostomy bag.Review
of Resident 2's current physician orders revealed an active order for abdominal fistula care, cleanse all
abdomen area and fistula site, apply the zinc oxide mixed with A&D ointment (vitamin A & D topical
ointment) all over abdomen and around fistula site, then apply pantie liner or exu-dry (multi-layered wound
dressing) over top of the fistula, then apply brief on top and secure. Make sure ruff tabs on brief are not
touching skin, change as much as needed or when soiled, aides are allowed to check and change once
shown how to apply, every shift for fistula care, with a start date of January 14, 2026.Interview conducted
with the Director of Nursing (DON) on January 20, 2026, at 1:40 PM, revealed that Employee 1 (Wound
Nurse) conducted verbal training with nurse aides on how to administer Resident 2's order for abdominal
fistula care above as it was not something they are used to doing and were initially fearful on completing
the order to Resident 2. The DON revealed that nurse aides do things outside of their scope and practice
sometimes, and nurse aides have told the DON they were uncomfortable completing the care to Resident
2. DON revealed that if a nurse aide told them they were not comfortable performing abdominal fistula care
to Resident 2, they would have a nurse go in with them and would never force any one to administer the
care if they did not feel comfortable. Interview conducted with Employee 1 on January 20, 2026, at 2:07
PM, revealed that she went over education verbally with nurse aides as well as provided hands on training
on how to administer the order for Resident 2's abdominal fistula care above, but did not have any
documentation of the training or education provided and did not have any signed documentation by the
nurse aides who received the training.The facility failed to provide a list of nurse aides who completed
training and any documentation indicating education and training was completed on how to administer
Resident 2's abdominal fistula care order above.483.35 Nursing Services483.35(d) Proficiency of nurse
aides
Event ID:
Facility ID:
395518
If continuation sheet
Page 7 of 7