F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a
review of select facility policy, clinical records, information submitted by the facility, select investigative
reports, and staff interviews, it was determined the facility failed to conduct a thorough investigation into an
injury of unknown origin (a fractured humeral neck) for one resident out of 24 sampled (Resident 23).
Residents Affected - Few
Findings include:
A review of facility policy titled Abuse Prevention Policy and Procedure, last reviewed by the facility on
January 2, 2024, revealed it is the facility policy that an incident or suspected incident of resident abuse,
mistreatment, neglect, or injury of unknown source is reported, then the administrator will assign the
investigation to an appropriate individual. The policy indicates the information to be collected includes a
review of all events leading up to the incident, a review of the resident's medical record to determine events
leading up to the incident, and interviews with staff members on all shifts who have had contact with the
resident at the time of the incident.
The policy defines an injury of unknown source as the injury was not observed by any person or the source
of the injury could not be explained by the resident, and the injury is suspicious because of the extent of the
injury, location of the injury, number of injuries, or the pattern of injuries over time.
A clinical record review revealed that Resident 23 was admitted to the facility on [DATE], with diagnoses
that included peripheral vascular disease (a circulatory condition that occurs when blood vessels outside
the brain and heart narrow, spasm, or become blocked).
A review of a quarterly Minimum Data Set assessment (MDS-a federally mandated standardized
assessment process conducted periodically to plan resident care) dated April 2, 2024, revealed that
Resident 23 is severely cognitively impaired with a BIMS score of 00 (Brief Interview for Mental Status- a
tool within the Cognitive Section of the MDS that is used to assess the resident's attention, orientation, and
ability to register and recall new information; a score of 00-07 indicates severe cognitive impairment).
A progress note dated June 13, 2024, at 9:59 AM revealed Resident 23 rolled out of bed during care.
During care, Employee 6, Nurse Aide (NA), reported the resident was rolled to her side to complete care
and proceeded to fall out of bed. The resident landed on her knees on a fall mat with her torso remaining on
the bed. New orders for X-rays to right femur and bilateral knees was obtained. The certified registered
nurse practitioner was in to assess the resident and identified bruising to her lateral right femur. Resident 23
grimaced when bilateral knees were palpated.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
395566
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395566
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Manor Rehabilitation and Nursing Center
750 Schooley Avenue
Exeter, PA 18643
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
A witness statement dated June 13, 2024, provided by Employee 6, NA, revealed that while doing care,
Resident 23's legs started going off the side of the bed. I grabbed her shirt to stop her upper half from
going, but she rolled off the bed onto her knees.
A fall investigation report dated June 13, 2024, revealed Resident 23 was unable to give a description of the
incident.
A progress note dated June 13, 2024, revealed Employee 7, Certified Registered Nurse Practitioner
(CRNP), assessed Resident 23 following the fall incident. The note indicated Resident 23 had evidence of
pain and discomfort on palpitation of both knees and the right femur. Resident 23 stated, I'm fine, during the
assessment. Employee 7, CRNP, indicated Resident 23 jerks and moves legs during assessment and
yelled out. The CRNP ordered an X-ray of bilateral knees and the right femur and Tylenol and morphine (an
opioid analgesic medication) for as-needed pain
An X-ray report dated June 13, 2024, at 1:53 PM, indicated multiple views of Resident 23's right femur, and
routine views of bilateral knees revealed no fractures or acute findings.
Physician's orders for Resident 23 to receive morphine sulfate (concentrate) oral solution 20 mg/ml with
direction to give 0.25 ml by mouth every four hours as needed for pain was initiated on January 12, 2024
and was a current order as well as acetaminophen tablets of 325 mg with directions to give two tablets by
mouth every four hours as needed for mild pain initiated on March 17, 2020.
Physician's orders for Resident 23 to receive a pain screen every shift and medicate as needed with
directions to check for pain each shift.
A review of Resident 23's Medication Administration Record (MAR) from June 14, 2024, through June 17,
2024, revealed Resident 23 was assessed for pain each shift and had a pain level of 0 out of 10.
A review of Resident 23's Medication Administration Record (MAR) from June 14, 2024, through June 17,
2024, revealed Resident 23 did not receive any as-needed pain medication during this date range.
A progress note dated June 14, 2024, at 2:09 PM revealed Resident 23 with no injuries or complaints post
fall from bed.
A review of Resident 23's clinical record from June 14, 2024, through June 17, 2024, revealed no indication
Resident 23 was experiencing pain.
The first documented evidence indicating Resident 23 experienced shoulder pain was on June 18, 2024,
five days after the resident fell.
A progress note dated June 18, 2024, at 2:44 PM, revealed an X-ray report of Resident 23's right shoulder
positive for right humeral fracture. The impressions indicate old fracture with a refracture. A new order is
noted to consult with an orthopedic physician. Orders noted for the resident right upper extremity to be
non-weight bearing, sling to right upper extremity, and hydrocodone (an opioid analgesic) straight for pain.
A progress note dated June 18, 2024, revealed Employee 7, CRNP, assessed Resident 23 with reported
increase in right shoulder pain. The note indicated Tylenol extra strength has been effective until recently
and seems to not be working as per nursing staff. The resident is unable to answer
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395566
If continuation sheet
Page 2 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395566
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Manor Rehabilitation and Nursing Center
750 Schooley Avenue
Exeter, PA 18643
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
questions correctly or verbalize the timeline of events correctly. Patient does wince and yell out with
assessment of the right shoulder and humerus.
An X-ray report dated June 18, 2024, indicated Resident 23 had a new linear lucency (a thin, dark line or
transparent area on an X-ray that can indicate a foreign object or bone fracture) across the right humeral
neck that is suspicious for fracture of an indeterminate age but appears non-united and potentially acute.
The report indicated Resident 23 has a prior healed fracture of the right humeral neck, with reinjury and
likely refracture on multiple views.
A physician's order for hydrocodone-acetaminophen 5-325 mg with directions to give one tablet by mouth
every eight hours for pain control initiated on June 19, 2024.
A Medication Administration Record (MAR) dated June 2024 revealed Resident 23 received
hydrocodone-acetaminophen 5-325 mg each shift from June 19, 2024, through June 30, 2024.
A review of progress notes revealed Resident 23's representative declined further orthopedic consultation
for the resident's humeral injury and agreed to the current plan of treatment.
Further review of facility investigation reports and clinical records revealed no documented evidence the
facility attempted to investigate the source of Resident 23's humeral fracture identified on June 18, 2024.
During an interview on December 19, 2024, at approximately 9:00 AM, the Director of Nursing (DON)
indicated the facility attributed Resident 23's humeral neck fracture identified on June 18, 2024, to the
resident's fall on June 13, 2024. The DON was unable to provide any documented evidence indicating the
facility reviewed and determined Resident 23's humeral neck fracture was a result of the fall on June 13,
2024.
The DON confirmed that Resident 23 was not able to indicate how she sustained an injury. The DON
confirmed that Resident 23 was assessed following the fall incident on June 13, 2024, by Employee 7,
CRNP, and at the time of the assessment, no fractures or indicators of arm or shoulder pain were identified.
Also, the DON confirmed the facility had no documented evidence indicating Resident 23 was experiencing
pain from June 14, 2024, through June 17, 2024. The DON confirmed the first documented evidence that
Resident 23 was experiencing increased shoulder pain was on June 18, 2024.
The DON confirmed the facility failed to conduct a thorough investigation to attempt to identify how
Resident 23 sustained a humeral neck fracture.
28 Pa. Code 201.14 (c) Responsibility of licensee.
28 Pa. Code 201.18 (b)(1) Management.
28 Pa. Code 201.29 (a) Resident rights.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395566
If continuation sheet
Page 3 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395566
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Manor Rehabilitation and Nursing Center
750 Schooley Avenue
Exeter, PA 18643
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, clinical record review, and staff interviews, it was determined the facility failed to implement a
person-centered fall and injury prevention plan of care for one resident out of 24 sampled (Resident 104).
Findings include:
A clinical record review revealed Resident 104 was admitted to the facility on [DATE], with diagnoses that
included acute and chronic respiratory failure (a condition that occurs when the lungs can't exchange
enough oxygen and carbon dioxide with the body, making it difficult to breathe).
Further clinical record review revealed Resident 104 was at risk for falls and injury related to decreased
mobility, medications, and history of falls with a care plan initiated on November 21, 2023. Interventions in
place to protect Resident 104 from injury included bilateral fall mats on the sides of the bed initiated on
December 13, 2024.
A progress note dated December 13, 2024, at 4:15 AM revealed Resident 104 rolled out of his bed and
was found on the floor. He was assessed and did not sustain any injury from the fall.
An observation on December 17, 2024, at 9:30 AM in the resident's room revealed Resident 104 was in his
bed. No mats were observed on either side of his bed.
An observation on December 17, 2024, at 10:15 AM in the resident's room revealed Resident 104 was in
his bed. No mats were observed on either side of his bed. At the time of the observation, Employee 5,
Registered Nurse (RN), confirmed he has a current care plan intervention for bilateral floor mats. Employee
5, RN, confirmed the mats were not in place.
During an interview on December 19, 2024, at approximately 9:30 AM, the Director of Nursing (DON)
confirmed it is the facility's responsibility to ensure staff implement interventions developed on each
resident's comprehensive person-centered care plan. The DON confirmed the facility failed to implement
Resident 104's care plan to mitigate his risk of injury from falls, including implementation of bilateral mats in
place when the resident is in bed.
28 Pa. Code 201.18(b)(1) Management.
28 Pa. Code 211.10(d) Resident care policies.
28 Pa. Code 211.12(d)(1)(5) Nursing services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395566
If continuation sheet
Page 4 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395566
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Manor Rehabilitation and Nursing Center
750 Schooley Avenue
Exeter, PA 18643
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, review of clinical records, and resident and staff interviews it was determined the facility failed
to provide services consistent with professional standards of practice by failing to follow physician orders for
a medical treatment that manages chronic lung conditions and promotes lung capacity and recovery for one
resident (Resident 15) out of 24 sampled residents.
Residents Affected - Few
Findings included:
According to the Pennsylvania Code, Title 49, Professional and Vocational Standards, State Board of
Nursing, 21.11 (a)(1)(2)(4) indicates that the registered nurse was to carry out nursing care actions that
promote, maintain, and restore the well-being of individuals.
The Pennsylvania Code, Title 49, Professional and Vocational Standards, State Board of Nursing, 21.145
Functions of the Licensed Practical Nurse (LPN) (a) The LPN is prepared to function as a member of the
health-care team by exercising sound judgement based on preparation, knowledge, skills, understandings
and past experiences in nursing situations. The LPN participates in the planning, implementation, and
evaluation of nursing care in settings where nursing takes place. 21.148 Standards of nursing conduct (a) A
licensed practical nurse shall: (5) Document and maintain accurate records.
According to the American Nurses Association Principles for Nursing Documentation, nurses document
their work and outcomes and provide an integrated, real-time method of informing the health care team
about the patient status. Timely documentation of the following types of information should be made and
maintained in a patient's EHR (electronic health record) to support the ability of the health care team to
ensure informed decisions and high-quality care in the continuity of patient care including Medication
Records.
A review of the clinical record revealed that Resident 15 was admitted to the facility on [DATE], with
diagnoses which included pneumothorax (a collapsed lung that occurs when air enters into the pleural
cavity, the space around lungs and can cause pain in the chest and difficulty breathing), and post coronary
artery bypass (a surgical procedure wherein a healthy artery or vein is grafted to bypass the blocked
artery/vein).
Further review of the clinical record revealed Resident 15 had a follow-up consultation with a cardiothoracic
surgeon on November 18, 2024, with new physician's orders dated November 18, 2024, at 2:14 PM, for the
resident to utilize an incentive spirometer (a medical device that exercises the lungs and is typically used
after an illness, surgery or an injury to the chest or abdomen to prevent lung infections by expanding the
lungs) every-two hours while awake (resident and/or family may utilize).
A review of Resident 15's medication and treatment administration records dated November 18, 2024,
through December 17, 2024, failed to reveal documented evidence that the physician's orders for incentive
spirometry were implemented.
Additionally, Resident 15's clinical record revealed a nurse's note completed by the Director of Nursing
(DON) effective December 17, 2024, at 5:25 PM and initiated on December 18, 2024, at 8:27 AM, indicated
the facility received a call from physician office (thoracic surgeon) that the resident's chest tube was not
draining and the lung was not expanded - and reported this had been ongoing issue
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395566
If continuation sheet
Page 5 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395566
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Manor Rehabilitation and Nursing Center
750 Schooley Avenue
Exeter, PA 18643
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
for this resident, even when he was in hospital, and was going to admit the resident to the hospital to see if
anything else can be completed.
During an interview with the DON on December 18, 2024, at 11:15 AM, confirmed the facility could not
provide documented evidence that physician's orders for medical treatment, incentive spirometry, was
implemented and completed as prescribed.
28 Pa. Code 211.12 (d)(1)(3)(5) Nursing services
28 Pa. Code 211.5(f)(i)(ii)(iii) (viii)Medical records
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395566
If continuation sheet
Page 6 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395566
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Manor Rehabilitation and Nursing Center
750 Schooley Avenue
Exeter, PA 18643
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a
review of clinical records, select facility policy, and staff interview, it was determined the facility failed to
prevent the development of a pressure injury for one resident out of 24 sampled residents (Resident 26).
Residents Affected - Few
Findings included:
A clinical record review revealed Resident 26 was admitted to the facility on [DATE], with diagnoses that
included dementia (a syndrome characterized by a decline in cognitive function severe enough to interfere
with daily life), muscle wasting (loss of muscle leading to its shrinking and weakening) and history of a left
femoral neck fracture (a break in the upper part of the thigh bone).
A review of the resident's person-centered plan of care, initiated on May 2, 2024, identified that Resident 26
was at risk for skin breakdown as evidence by impaired skin sensation, incontinence, and limited mobility
with a resident goal to demonstrate no signs or symptoms of skin breakdown. Planned interventions
included float heels while in bed, weekly skin assessments by a licensed nurse, and pressure redistribution
mattress to the bed.
A significant change Minimum Data Set (MDS - a federally mandated standardized assessment process
conducted periodically to plan resident care) assessment was completed on June 6, 2024, due to the
implementation of hospice service for comfort measures due to weakness and deteriorating medical status.
Further review of a quarterly Minimum Data Set assessment dated [DATE], revealed that Resident 26 had
severe cognitive impairment with a BIMS score of 6 (Brief Interview for Mental Status- a tool within the
Cognitive Section of the MDS that is used to assess the resident's attention, orientation, and ability to
register and recall new information; a score of 0-7 indicates severe cognitive impairment). Additionally, this
quarterly MDS indicated that Resident 26 required extensive assistance of two-plus persons physical
assistance with bed mobility, transfers, and toilet use.
A review of a facility provided incident investigation completed by Employee 1, RN/Nursing Unit
Coordinator, dated September 4, 2024, at 7:50 AM, revealed during am care a hospice aide reported to her
that Resident 26 had a DTI (deep tissue injury - The National Pressure Ulcer Advisory Panel defines a
deep tissue injury as a pressure-related injury to subcutaneous tissues under intact skin and has the
appearance of a deep bruise) on her right heel. The area was cleansed and elevated and the facility
contracted wound healing specialists were notified. Physician and RP (responsible party) were notified.
Further review of Resident 26's clinical record revealed a progress note completed by the contracted wound
healing specialist's CRNP (certified registered nurse practitioner) dated September 4, 2024, at 5:28 PM,
revealed that the resident was evaluated due to a newly developed DTI to her right heel and measured 2.2
cm by 2.4 cm by 0 cm with 100% intact maroon/brown epithelial tissue and fragile intact area surrounding
the wound without exudate (bloody fluid). New recommendations were to keep heels floated at all times
with pillows and cleanse with normal saline and apply skin prep to base of the wound twice per day.
Further review of Resident 26's comprehensive person-centered plan of care failed to reveal that
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395566
If continuation sheet
Page 7 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395566
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Manor Rehabilitation and Nursing Center
750 Schooley Avenue
Exeter, PA 18643
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
the facility revised pressure relieving interventions were developed and implemented to prevent the
development of pressure injuries.
Additionally, the facility could not provide documented evidence that preventative pressure injury tasks were
consistently completed by staff.
Residents Affected - Few
During an interview with the Director of Nursing (DON) on December 19, 2024, at 2:00 PM, confirmed that
the facility failed to develop and implement interventions that prevented Resident 24 from developing a
facility acquired pressure area after a significant change in condition and implementation of hospice
services.
28 Pa. Code 211.10(d) Resident care policies.
28 Pa. Code 211.12(c)(d)(1)(3)(5) Nursing services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395566
If continuation sheet
Page 8 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395566
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Manor Rehabilitation and Nursing Center
750 Schooley Avenue
Exeter, PA 18643
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Provide safe, appropriate pain management for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record review and staff interview, it was determined that the facility failed to attempt
non-pharmacological interventions to alleviate pain prior to the administration of a narcotic pain medication
prescribed on an as needed basis for one resident (Resident 33) of 24 residents reviewed.
Residents Affected - Few
Findings include:
A review of the clinical record revealed that Resident 33 was admitted to the facility on [DATE], with
diagnoses to include low back pain and muscle weakness.
A review of Resident 33's physician orders revealed the following orders:
Tramadol 50mg (narcotic pain medication) give one tablet by mouth every six hours as needed (PRN) for
pain initially dated November 20, 2024, and discontinued November 22, 2024.
Oxycodone 5mg (narcotic pain medication) give one tablet by mouth every six hours as needed (PRN) for
moderate to severe pain initially dated November 22, 2024, and discontinued November 29, 2024.
Tramadol 50 mg give one tablet by mouth every 6 hours as needed for moderate to severe pain initially
dated December 12, 2024, and remains as an active order.
A review of the resident's November 2024 Medication Administration Record (MAR) revealed that staff
administered the PRN Tramadol three times and the PRN Oxycodone eight times for the month of
November. All doses of the pain medications were administered with no non-pharmacological interventions
attempted prior to giving the pain medication.
A review of the resident's December 2024 MAR revealed that staff administered the PRN Tramadol one
time for the month of December. No non-pharmacological interventions were attempted prior to giving the
pain medication.
Interview with the Nursing Home Administrator and Director of Nursing on December 19, 2024, at
approximately 2:00 PM confirmed that there was no evidence that non-pharmacological interventions were
consistently attempted and proved ineffective prior to administration of the PRN pain medication.
28 Pa. Code 211.12(c)(d)(1)(5) Nursing Services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395566
If continuation sheet
Page 9 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395566
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Manor Rehabilitation and Nursing Center
750 Schooley Avenue
Exeter, PA 18643
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart,
following irregularity reporting guidelines in developed policies and procedures.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a
review of clinical records and staff interview, it was determined the attending physician failed to act upon
pharmacist identified irregularities in the medication regimen of one of 24 residents sampled (Resident 1).
Findings include:
A review of the clinical record revealed Resident 1 was admitted to the facility on [DATE], and had
diagnoses which included major depressive disorder and schizophrenia (a mental health condition that is
marked by symptoms such as hallucinations and delusions).
A review of an October 2024 Consultant Pharmacist Medication Regimen Review revealed the consultant
pharmacist indicated the resident's order for Abilify 10 MG (antipsychotic medication) was to be reviewed
for a gradual dose reduction.
Further review revealed the resident's attending physician failed to write an appropriate response to the
pharmacy recommendation. Instead, the facility's consultant psychiatric CRNP (certified registered nurse
practitioner) had responded to the pharmacy recommendation and signed off as she reviewed it.
The resident's attending physician failed to document in the resident's clinical record the rational and
justification for the continued use of Abilify and a reason for the rejection of the gradual dose reduction.
An interview with the Director of Nursing (DON) on December 19, 2024, at approximately 2:00 PM
confirmed that consultant psychiatric CRNP was responding to the pharmacy recommendations. Further
the DON confirmed the attending physician failed to provide justification in the clinical record for the
continued use of Resident 1's Abilify.
28 Pa. Code 211.9 (k) Pharmacy services.
28 Pa. Code 211.12 (c)(d)(3) Nursing services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395566
If continuation sheet
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