F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on clinical record review, observation, and resident and staff interview, it was determined that the
facility failed to accommodate resident needs regarding the accessibility of a call bell for three of six
residents reviewed (Resident 1, 2, and 3).
Residents Affected - Few
Findings include
Clinical record review for Resident 1 revealed a diagnosis list that included the following: dementia (general
term to describe a group of symptoms related to loss of memory, judgment, language, complex motor skills,
and other intellectual function, caused by the permanent damage or death of the brain's nerve cells),
difficulty in walking, generalized muscle weakness, unsteadiness on feet, need for assistance for personal
care, muscle wasting and atrophy (decrease in size or wasting away), abnormal posture, and a cataract (a
cloudy area in the lens of the eye that may impact vision).
Review of the current care plan for Resident 1 revealed an activities of daily living (ADL) self-care
performance deficit related to decreased physical ability, generalized weakness, blindness, and
unsteadiness on feet. An intervention included, Encourage the resident to use bell to call for assistance.
Further review of Resident 1's care plan revealed the resident has a potential for falls due to impaired
vision, blindness, unsteadiness on feet with generalized weakness, and medication history. An intervention
included to, Be sure the resident's call light is within reach and encourage the resident to use it for
assistance as needed.
Observation on the [NAME] Nursing Unit on March 28, 2025, at 11:24 AM revealed a resident could be
heard yelling loudly from one of the resident rooms. The resident was heard repeatedly yelling for a urine
collection device and was also heard yelling, Or you're gonna have a mess again. The resident could be
heard yelling by the surveyor from two rooms away and around a corner.
Further observation revealed the resident yelling was Resident 1 who was in his room on March 28, 2025,
at 11:29 AM. The resident was sitting in a wheelchair near the foot of the bed and facing the unmade bed.
There was a bedside table between the resident and the bed, and the resident was eating a snack at the
bedside table. The resident's roommate was also present. Observation revealed the resident's call bell was
at the head of the bed, which was at least six feet from the resident.
Upon the surveyor entering the room and attempting to question Resident 1, an unidentified staff member
arrived and assisted the resident.
Further observation of Resident 1 on March 28, 2025, at 12:41 PM revealed the resident was sitting
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
395570
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395570
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Milton Rehabilitation and Nursing Center
743 Mahoning Street
Milton, PA 17847
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
in a wheelchair at the foot of the bed and facing the bed. There was a bedside table between the resident
and the bed, and staff were passing out lunch food trays. The resident's bed was now made, and the call
bell was at the head of the bed and now covered up by blankets.
Clinical record review for Resident 2 revealed a diagnosis list that included the following: muscle wasting
and atrophy, difficulty in walking, unsteadiness on feet, and unspecified lack of coordination.
Review of the current care plan for Resident 2 revealed an ADL self-care performance deficit related to
generalized weakness. An intervention included, Encourage the resident to use bell to call for assistance.
Further review of Resident 2's care plan revealed the resident has a potential for falls due to a history of
falls, impaired mobility secondary to generalized weakness, ambulatory dysfunction (difficulty with walking),
and medication history. An intervention included, Place call light and frequently used objects within reach
and encourage calling for assistance if needed.
Observation of Resident 2 on March 28, 2025, at 11:40 AM revealed they were lying in bed. The resident's
call bell was not visible by the surveyor. A concurrent interview with Resident 2 questioning the location of
the resident's call bell revealed the resident attempted to search on top and under the blankets and reach
towards the side of the bed. The resident was unable to locate the call bell.
Further observation of Resident 2's bed revealed the call bell was clipped to the outer perimeter of the
mattress, near the top of the bed, on the resident's right side of the bed. The activator was hanging away
from the bed. Further observation revealed the resident was still unable to access the call bell.
Clinical record review for Resident 3 revealed a diagnosis list that included the following: dementia,
repeated falls, muscle weakness, cataract, and abnormal posture.
Review of the care plan for Resident 3 revealed an ADL self-care performance deficit related to inability to
care for self, secondary to the dementia process, generalized weakness, and unsteadiness on feet. An
intervention included, Encourage the resident to use bell to call for assistance.
Further review of Resident 3's care plan revealed the resident has a potential for falls and has had actual
falls due to unsteady gait and ambulating independently secondary to impaired cognition with poor safety
awareness due to the dementia process. An intervention included, Place call light and frequently used
objects within reach and encourage calling for assistance if needed.
Observation of Resident 3 on March 28, 2025, at 11:54 AM revealed the resident was sitting in a
wheelchair at the foot of the bed. An attempted interview with the resident revealed the resident did not
respond to the surveyor.
Observation of Resident 3's room revealed the call bell was not visible. Further observation revealed the
call bell was found underneath a large stuffed animal at the head of the bed, inaccessible to Resident 3.
The findings for Residents 1, 2, and 3 were reviewed in a meeting with the Nursing Home
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395570
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395570
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Milton Rehabilitation and Nursing Center
743 Mahoning Street
Milton, PA 17847
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Administrator (NHA) on March 28, 2025, at 12:30 PM. The NHA further noted that Resident 3 is
independent and probably placed the stuffed animal on the call bell because the resident is particular with
the way things are placed in the room. However, there was no intervention in the care plan that instructed
staff on the preferred placement of Resident 3's call bell.
Residents Affected - Few
The facility failed to accommodate resident needs regarding the accessibility of call bells.
28 Pa. Code 211.12(d)(1)(5) Nursing services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395570
If continuation sheet
Page 3 of 3