F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record review, review of facility investigation documentation, and staff interview, it was determined
that the facility failed to ensure resident privacy for one of four residents reviewed (Resident 3).Findings
include: Clinical record review for Resident 3 revealed a quarterly MDS assessment dated [DATE], that
assessed Resident 3 as having a memory problem and that he had severe cognitive impairment (never or
rarely made decisions). Review of an incident investigation dated September 5, 2025, revealed that
Employee 3 (nurse aide) reported to the Director of Nursing that Employee 5 (nurse aide) sent an electronic
private message with a picture attachment of Resident 3. Resident 3's face was obscured by a filtering
program; however, Employee 3 was able to identify that it was a facility resident. Statements obtained by
the facility during the investigation determined that Employee 5 sent the same photo to Employee 4 (nurse
aide). The facility substantiated that Employee 5 took and disseminated a photo of Resident 3 who was
incapable of giving consent to be photographed. Interview with the Nursing Home Administrator on
September 16, 2025, at 3:15 PM confirmed the above findings. 28 Pa. Code 201.18(b)(2)(e)(1)
Management 28 Pa. Code 201.29(a) Resident rights
Residents Affected - Few
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
395614
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395614
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rolling Hills Healthcare and Rehabilitation Center
17350 Old Turnpike Road
Millmont, PA 17845
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
Based on clinical record review and staff interview, it was determined that the facility failed to provide
treatment and services for an indwelling urinary catheter as ordered by the physician for one of one
resident reviewed for urinary catheter concerns (Resident 1).Findings include: Clinical record review for
Resident 1 revealed physician orders to maintain a coude foley catheter (flexible tubing inserted into the
bladder to drain urine; a coude catheter is equipped with a bent tip to allow passage beyond obstructions
such as the prostate gland) for obstructive uropathy (blockage in the urinary system that hinders urine flow;
commonly an enlarged prostate) as follows: 24 French (scale where one French unit corresponds to
approximately 0.33 millimeters in diameter) coude foley with 10 cc (cubic centimeters, one cc equals one
milliliter) balloon changed monthly every 30 days and as needed for blockage or obstruction. This may only
be changed by the registered nurse (dated May 31, 2025, to August 29, 2025). 24 French coude foley with
30 cc balloon changed monthly every 30 days and as needed for blockage or obstruction. This may only be
changed by the registered nurse (dated August 29, 2025). Review of Resident 1's treatment administration
record dated July 2025 revealed that Employee 1 (licensed practical nurse) documented that he changed
Resident 1's coude catheter on July 30, 2025 (although Resident 1's physician order stipulated that the
registered nurse complete the treatment). Review of Resident 1's treatment administration record dated
August 2025 revealed that Employee 6 (registered nurse) changed Resident 1's coude catheter on August
8, 2025. Nursing documentation by Employee 6 dated August 8, 2025, at 10:02 PM indicated that changing
Resident 1's coude catheter was effective for blockage/obstruction. Nursing documentation dated August
29, 2025, at 9:59 AM revealed that the Director of Nursing changed Resident 1's catheter for monthly
change. Resident 1's clinical record did not contain evidence of a complication (e.g., blockage or
obstruction) that warranted changing the indwelling catheter sooner than 30 days from the previous change
(that occurred on August 8, 2025). Nursing documentation by Employee 2 (licensed practical nurse) dated
April 30, 2025, at 2:03 PM reiterated that a registered nurse changed Resident 1's coude catheter on
August 29, 2025. The facility failed to ensure that Resident 1's physician ordered treatment for his
indwelling urinary catheter was completed by the appropriate licensed staff at the appropriate schedule.
Interview with the Nursing Home Administrator on September 16, 2025, at 3:15 PM confirmed the above
findings. 28 Pa. Code 211.12(d)(1)(5) Nursing services
Event ID:
Facility ID:
395614
If continuation sheet
Page 2 of 2