F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
Based on observation and staff and resident interview, it was determined that the facility failed to provide
adequate housekeeping and maintenance services to maintain a clean and orderly environment on three of
four nursing units (Unit 1, 2, and 3, Residents 1, 2, 3, 5, 6, and 9).
Findings include:
Observation of the shared room for Resident's 3 and 6 on August 8, 2024, at 11:00 AM revealed the
flooring appeared dull and dirty. Dried food and debris were observed under Resident 6's recliner and
under the head of bed against the wall. Resident 6 indicated housekeeping does sweep and mop the room.
Pieces of cereal and dried food and debris were observed inside the heating/air conditioner through the top
vent located beside Resident 6's recliner.
An observation of Unit 1 and Unit 2 nursing units on August 8, 2024, at 11:11 AM revealed tile flooring of
the hallways outside resident rooms and nursing stations appeared dirty, significantly blackened with black
spots and streaks throughout the flooring.
Observation of Resident 9's room on August 8, 2024, at 11:20 AM revealed the tile flooring of the room was
blackened and appeared dull and dirty.
Observation of Resident 1 and 2's shared room on August 8, 2024, at 11:31 AM revealed the tile flooring
appeared dull and dirty. Resident 1 indicated housekeeping is just rushed when they clean, and Resident 2
stated housekeeping stinks, and she had to make an appointment for someone to come and move the bin
and trash can under the sink so the area on the floor could be cleaned better, that it was a mess under
there. Residents 1 and 2 were observed to have many personal items in the room including stacks of plastic
totes, and additional furniture. Residents 1 and 2 could not recall the last time everything was moved in the
room for a thorough cleaning.
An observation of Resident 5's room on August 8, 2024, at 12:09 PM revealed the flooring of the resident's
room had a dirty, dull appearance with black streaks throughout the flooring. Resident 5 indicated
housekeeping staff come and sweep and mop her room daily. Dried food and debris were observed inside
the heating/air conditioner unit visible through the top vent of the unit.
In an interview with the Nursing Home administrator on August 8, 2024, at 1:26 PM the administrator
indicated housekeeping has been able to strip and wax the flooring in some areas of the facility, but has
been without a designated floor guy, who did the stripping and waxing of the tile flooring, since he retired a
few months ago. The administrator indicated housekeeping has been doing deep cleans of resident rooms,
just not getting them all stripped and waxed.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
395616
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395616
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lock Haven Rehabilitation and Senior Living
22 Cree Drive
Lock Haven, PA 17745
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
In a follow up interview with the Nursing Home Administrator and Employee 1, director of environmental
services, on August 8, 2024, at 3:05 PM it was determined the floor guy, had retired in November 2023,
and not just a few months ago, and the facility had hired someone, but they have only been able to work
part-time.
Employee 1 indicated in the interview that housekeeping staff complete basic cleaning of resident rooms
daily to include sweeping, mopping, emptying the trash, and restocking supplies, and deep clean (pull out
and clean under and behind furniture) once a month. Review of a deep room cleaning schedule Employee
1 stated was recently started indicated only 10 rooms had received a deep clean since June 28, 2024, and
only six resident rooms had been stripped and waxed (complete removal of all items in the room) since
February 2024, none of which belonged to the resident's noted above nor the nursing unit hallways.
Employee 1 was not able to provide any additional evidence all resident rooms were deep cleaned monthly.
The facility census was 136 on August 8, 2024.
483.10(i)(1)(2) Safe, clean, homelike environment
Previously cited 11/3/23, and 6/10/24
28 Pa. Code 201.18 (e)(2.1) Management
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395616
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395616
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lock Haven Rehabilitation and Senior Living
22 Cree Drive
Lock Haven, PA 17745
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, review of pest control logs, and interviews with residents and staff, it was determined that the
facility failed to maintain an effective pest control program on two of four nursing units (Unit Two, Unit Three,
Residents 3, 6, 1, and 2).
Residents Affected - Some
Findings include:
A review of facility resident council minutes from a July 17, 2024, meeting it was noted Resident 3 stated
there was a mouse in the heater of her room making messes.
In an interview with Resident 3 on August 8, 2024, at 11:00 AM the resident stated she had not heard a
mouse lately.
In a concurrent interview with Resident 6, Resident 3's roommate who resides in the bed next to the
window and heating/air conditioner unit, Resident 6 stated she has recently had mice in her room and
pointed under her recliner and towards the head of the bed. Some food crumbs and paper wrappers were
observed under the recliner base and towards the head of bed. Observation of the heating/air conditioner
unit through the top vent revealed broken pieces of cereal and other food and debris inside the unit.
Resident's 3 and 6 reside on Unit 2 of the facility. Resident 6 was admitted to the facility in April of 2024,
and indicated housekeeping does come to her room to clean but could not recall any furniture being
removed from her room or moved within her room to be cleaned under. The flooring in the room was
blackened, and dull with a dirty appearance. Resident 6 did not recall staff ever deep cleaning or waxing
her floor.
In an interview with Resident's 1 and 2 who reside together on August 8, 2024, at 11:31 AM, Resident's 1
and 2 stated they have had mice in their room, and Resident 1 had even watched one come out from under
the dresser and he threw a brief he had in the room over it and killed it with his cane. Resident 1 did not
recall the exact date of the incident, but stated there are mice problems all over the facility. Resident's 1 and
2 stated they try to keep all their snacks in plastic containers. Resident 1 and 2 stated they continually hear
staff and other residents talking about seeing mice in their rooms recently. Resident's 1 and 2 were
observed to have a large amount of personal property stacked throughout their room, and the flooring
appeared blackened, and dull, although they stated housekeeping did mop it. Resident's 1 and 2 did not
recall any furniture being moved inside the room or taken out of the room for several months to deep clean
under furniture or other belongings.
In an interview with Resident 5 on August 8, 2024, at 12:09 PM who was admitted to the facility on [DATE],
stated she has watched a mouse come out from under the bathroom door move around the room and go
back into the bathroom (which is adjoined to another resident room) one day and then saw a mouse come
out from under the bathroom door and go over to the heater/air conditioner unit under the window and
never saw it come back out on another day. Resident 5 indicated one was seen just last week. An
observation of the heating/air conditioning unit in Resident 5's room revealed dried food, and debris inside
the unit visible through the top vent. The flooring in resident's 5's room appeared dirty, even though the
resident stated housekeeping does sweep and mop the floor. The tile flooring was blackened and dull.
Resident 5 could not recall any furniture such as dressers being moved for a more thorough cleaning of her
room, or her heater/air conditioning unit being cleaned since her admission.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395616
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395616
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lock Haven Rehabilitation and Senior Living
22 Cree Drive
Lock Haven, PA 17745
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Resident's 1, 2, and 5 reside on Unit 3 of the facility.
Level of Harm - Minimal harm
or potential for actual harm
A review of a pest tracking log dated May 20 - August 8, 2024, revealed 8 mouse sightings in May 2024, in
various resident rooms on Units 3, and 4 of the facility, which included Resident 1 and 2's room, as well as
the mail room and basement breakroom of the facility. Ten mouse sightings were reported in June 2024, to
include various rooms on Units 2 and 3 of the facility including Resident 5's room as well as the kitchen
area and gift shop. Thirteen reports of mice were documented in July 2024, in various resident rooms on
Units 2, and 3 including Residents 3, and 6's room. To date in August 2024, five reports of mouse sighting
were reported in a resident room on Unit 2, Unit 3, and the physical therapy area. Each entry in the log
noted a trap was placed and a total of five mice were documented as caught.
Residents Affected - Some
A review of facility pest control company visits since May 2024, revealed the pest control company made
visits to the facility on May 20, June 13, 17, 26, July 3, and 22, 2024. The May 20, 2024, report noted
exterior bait stations were refilled and interior maintenance areas were sprayed including the kitchen. June
13, 2024, visit noted bait stations on the third floor were refilled and additional stations were added to the
kitchen and that 72 glue boards were left for use by maintenance staff. June 17, 26, and July 3, again noted
the refilling of bait stations. The last visit on July 22, 2024, noted spraying of the baseboards in the kitchen
and some rooms in the basement and filling of the exterior bait stations.
In the same noted interviews above for Resident's 1, 2, 5 and 6, the residents did not recall any additional
measures to control mice in the facility other than staff placing traps.
In an interview with the Nursing Home Administrator on August 8, 2024, at 1:26 PM the administrator
denied any additional measures to help remedy the rodent problem in the facility that had existed in the
facility for several months without improvement. The administrator indicated that there was possibly more
mouse sightings due to the use of the bait stations.
There was no evidence the resident rooms were deep cleaned (removal or relocation of large pieces of
furniture and swept and mopped) to limit dried food or debris in the rooms, or the heating/air conditioner
units were cleaned of any dried food/debris due to the potential to act as an attractant to pests.
In an interview with Employee 1, director of environmental services, on August 8, 2024, at 3:05 PM,
Employee 1 indicated housekeeping staff complete basic cleaning of resident rooms daily to include
sweeping, mopping, emptying the trash, and restocking supplies, and deep clean (pull out and clean under
and behind furniture) once a month. Review of a deep room cleaning schedule Employee 1 stated was
recently started indicated only 10 rooms had received a deep clean since June 28, 2024, and only six
resident rooms had been stripped and waxed (complete removal of all items in the room) since February
2024, none of which belonged to the resident's noted above. Employee 1 was not able to provide any
additional evidence all resident rooms were deep cleaned monthly. The facility census was 136 on August
8, 2024.
The above information was reviewed with the Nursing Home Administrator and Director of Nursing on
August 8, 2024, at 3:40 PM.
483.90(i)(4) Maintain an effective pest control program
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395616
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395616
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lock Haven Rehabilitation and Senior Living
22 Cree Drive
Lock Haven, PA 17745
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Previously cited 3/26/24
Level of Harm - Minimal harm
or potential for actual harm
28 Pa. Code 201.14(a) Responsibility of licensee
28 Pa. Code 201.18(b)(1)(3) Management
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395616
If continuation sheet
Page 5 of 5