F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, resident and staff interviews, review of facility policy, and test tray analysis, it was determined
the facility failed to ensure that meals were served at palatable temperatures and in a manner that met
resident preferences for 5 out of 9 residents interviewed (Residents 1,2,3,4 and 5), and for one of one test
tray meals reviewed during lunch service on the East Unit.
Residents Affected - Some
Findings included:
According to the federal regulatory guidance at 483.60(i)-(2) Food safety requirements - the definition of
Danger Zone, found under the Definitions section, specifies that food temperatures between 41°F and
135°F allow rapid growth of pathogenic microorganisms that can cause foodborne illness. Hot foods
must be maintained at or above 135°F and cold foods at or below 41°F.
Review of the facility policy titled Food Temperatures last reviewed by the facility on January 23, 2025,
indicated all hot food items must be cooked to appropriate internal temperatures, held and served at a
temperature of at least 135 degrees Fahrenheit. All cold food items must be stored and served at a
temperature of 41 degrees Fahrenheit or below. Temperatures should be taken periodically to assure hot
foods stay above 135 degrees Fahrenheit and cold foods stay below 41 degrees Fahrenheit during holding
and plating process and until food leaves the service area. Foods should be transported as quickly as
possible to maintain temperatures for delivery and service.
A review of a resident concern form completed by the facility's Registered Dietitian (RD) on April 6, 2025,
revealed that Resident 1 reported her lunch on April 3, 2025 (chicken [NAME] with noodles) was served
cold.
During an interview with Resident 1 on April 9, 2025, at 11:15 AM, reported that her meals were often
served cold and not at a palatable temperature.
During on-site survey April 9, 2025, interviews were conducted with Residents 2, 3, 4, and 5 and they
reported meals were frequently served lukewarm or cold and were unappetizing as a result.
A review of the planned lunch menu for April 9, 2025, included hamburger steak with gravy, oven browned
potatoes, seasoned green beans, angel food cake, and fruit drink.
Observation of the East Unit tray pass on April 9, 2025, at 11:30 AM revealed that the first meal cart arrived
on the unit and tray distribution began immediately. The last meal tray was delivered to Resident 2 at 11:55
AM.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
395623
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395623
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Grandview Nursing and Rehabilitation
78 Woodbine Lane
Danville, PA 17821
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Tray temperatures obtained for Resident 2 were as follows:
Level of Harm - Minimal harm
or potential for actual harm
Hamburger steak with gravy: 126.1°F
Oven browned potatoes: 119°F
Residents Affected - Some
Seasoned green beans: 113°F
Angel food cake: 63°F
Fruit drink: 59.9°F
A taste analysis of the meal revealed that the hot food items were lukewarm and not served at a palatable
temperature. The green beans had an overwhelming oregano flavor that left an aftertaste, and the fruit drink
was also lukewarm, further reducing meal palatability.
The results of the test tray were discussed with the Nursing Home Administrator (NHA) and the facility's
contracted Corporate Dietary Manager on April 9, 2025, at 12:30 PM. The Dietary Manager stated that
135°F was a holding temperature and indicated the hamburger steak temperature of 126.1°F was
acceptable. However, this statement was inconsistent with the facility's own policy and failed to address
multiple resident concerns regarding cold and unpalatable meals.
An interview with the NHA confirmed that the facility had not ensured meals were consistently served at
palatable temperatures and in accordance with resident preferences.
28 Pa. Code 201.18 (e)(3) Management
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395623
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395623
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Grandview Nursing and Rehabilitation
78 Woodbine Lane
Danville, PA 17821
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Make sure that a working call system is available in each resident's bathroom and bathing area.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, resident and staff interviews, and review of facility policy, it was determined the facility failed to
maintain a fully functioning resident call bell system that ensured direct and timely communication between
residents and caregivers for three of nine residents sampled (Residents 4, 5, and 6).
Residents Affected - Some
Findings include:
A review of the facility policy titled Answering Call Bell last reviewed by the facility on January 23, 2025,
revealed it is the responsibility of all staff to respond to call bells, as displayed on a scrolling [NAME] on
each unit. The policy stated that nurse aides, charge nurses, and RN supervisors are required to carry a
pager to receive notifications of activated call bells. Walkie-talkies are to be used to request assistance for
two-person tasks. If a pager or call bell device is non-functioning, maintenance must be notified
immediately, and residents are to be provided a handbell until the system is repaired. The policy also stated
that Administration and the QA Committee will review the timeliness of call bell responses as needed.
During an interview conducted on April 10, 2025, at 10:20 AM, Resident 4 stated that she does not
frequently use the call bell, but when she does, staff response can take up to an hour.
During an interview on April 10, 2025, at 10:35 AM, Resident 5 reported that on some days it takes staff
over 30 minutes to respond to her call bell.
An observation conducted on the Second Floor [NAME] Wing on April 10, 2025, at 12:50 PM, revealed that
visual call bell indicators located above the threshold of each hallway door showed that multiple residents
had active call bell requests. However, there was no audible alert to notify staff unless they were physically
present in the hallway and could see the visual indicator.
During a separate interview on April 10, 2025, at 10:35 AM, Resident 6 also reported that staff sometimes
took over 30 minutes to respond to his call bell.
An additional observation on the Second Floor East Wing on April 10, 2025, at 1:05 PM, revealed the same
issue: visual indicators were present, but there was no audible alert. As with the [NAME] Wing, staff would
not be notified unless standing in the hallway.
An interview with Employee 1CNA (Certified Nursing Assistant) revealed that although the unit has enough
pagers, some pagers were not working correctly. She reported that malfunctioning screens prevented
identification of which resident had activated their call bell. She confirmed that if pagers malfunction, the
only method to identify an active call bell is by visually checking the hallway signs, as no alternative
notification system exists.
In contrast, an observation on the First Floor Pavilion Unit revealed that this unit utilized an upgraded call
bell system which transmitted alerts directly to the nurses' station, including a monitor display and audible
alerts to identify the resident's call.
During an interview, Employee 2 (Registered Nurse) stated that the Pavilion Unit system was recently
upgraded and has led to faster response times compared to the outdated systems on the second floor.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395623
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395623
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Grandview Nursing and Rehabilitation
78 Woodbine Lane
Danville, PA 17821
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Level of Harm - Minimal harm
or potential for actual harm
An interview with the Nursing Home Administrator (NHA) on April 10, 2025, at 2:50 PM, confirmed the call
bell system on the second floor was not functioning as intended as per manufactures instructions that
resulted in delayed resident call bell response.
28 Pa Code 207.2(a) Administrators responsibility
Residents Affected - Some
28 Pa Code 205.28 © (1)(4) Nurses station
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395623
If continuation sheet
Page 4 of 4