F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations and resident and staff interviews it was determined that the facility failed to
accommodate residents' need for ready access to the call bell system to request staff assistance for five
residents out of 18 sampled (Resident 21, 22, 26, 72, 287).
Residents Affected - Some
Findings include:
Observation on April 25, 2023, at 10:00 a.m. revealed that Resident 72 lying in her bed. The resident's call
bell was placed behind the top of her mattress and was not within reach of the resident.
Observation on April 25, 2023, at 10:12 a.m. revealed Resident 21 sitting out of bed in bedside chair. The
resident's call bell was located on the opposite side of the bed, behind the headboard, and was not within
reach of the resident.
Observation on April 25, 2023, at 11:56 a.m. revealed Resident 287 in her bed. The resident's call bell was
laying on the floor behind the residents bed and was not within reach of the resident.
Observation on April 26, 2023, at 9:36 a.m. revealed Resident 26 yelling help me from her room. Upon
entering the resident was in her bed and her call bell was draped across the head of the bed and was not
within reach.
Observation on April 27, 2023, at 8:45 a.m. revealed Resident 22 lying in her bed. The resident's call bell
was laying on the floor and was not within the resident's reach.
Interview with Resident 26, a cognitively intact resident, at this time revealed, they place the call bell out of
reach all the time and the resident appeared visibly upset when speaking to the surveyor about the location
of the call bell out of reach and the resident's inability to readily access the call bell to request staff
assistance when needed.
Interview with the Nursing Home Administrator on April 28, 2023, at approximately 2:00 PM confirmed that
residents' call bells should be in reach of the resident and that the observed call bell placement was not
within the residents' reach failing to accommodate the resident's need to summon staff assistance when
required.
28 Pa. Code 211.12 (a) Nursing services
28 Pa. Code 201.29 (j) Resident rights
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
395636
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Manor at St Luke Village,the
1711 East Broad Street
Hazleton, PA 18201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, resident and staff interview, it was determined that the facility failed to provide housekeeping
and maintenance services necessary to maintain a clean and orderly resident environment in select
resident rooms (resident rooms [ROOM NUMBER]).
Findings include:
An observation of the bathroom of resident room [ROOM NUMBER] on April 25, 2023, at 11:55 AM
revealed that the floor of the bathroom dirty and debris present was on the floor.
The red bin trash bag was removed from the red bin and leaning against the door frame with trash
overflowing. Inside the red bin, which did not have a trash liner, was what appeared to be a plastic fast food
cup with melted ice cream on the interior of the can.
There was a bed pan half wrapped in plastic and directly on the bathroom floor under the sink.
The toilet paper holder was not secured to the wall fully and was hanging from one side as the other side
was not secured to the wall.
An additional observation on April 27, 2023, at 11:15 AM of the bathroom in resident room [ROOM
NUMBER] revealed that the bathroom floor remained dirty and debris remained on the floor. The bedpan,
which was half wrapped in plastic remained on the floor under the sink and the toilet paper holder remained
hanging from the wall.
An observation of the bathroom in resident room [ROOM NUMBER] on April 27, 2023, at 12:25 PM
revealed a 12 inch patch of missing dry wall on the area of the wall adjacent to the sink. There was debris
on the floor behind the toilet. There was a plastic raised toilet seat lying directly on the floor next to the
toilet.
An observation in resident room [ROOM NUMBER] on April 28, 2023, at 9:30 a.m. revealed that the handle
to the drawer of the bedside night stand was missing
Interview with the administrator on April 28, 2023, at approximately 1:30 p.m., confirmed that the residents'
rooms and bathrooms were maintained in a clean, functional and orderly manner.
28 Pa. Code 207.2 (a) Administrator's Responsibility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395636
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Manor at St Luke Village,the
1711 East Broad Street
Hazleton, PA 18201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, a review of clinical records, and staff interviews, it was determined that the facility failed to
provide nursing services consistent with professional standards of practice by failing to assess and record
changes in skin integrity to reflect the resident's current condition in accordance with standards of practice,
for one resident out of 18 sampled residents (Resident 287).
Residents Affected - Few
Findings include:
According to the American Nurses Association Principles for Nursing Documentation, nurses document
their work and outcomes and provide an integrated, real-time method of informing the health care team
about the patient status. Timely documentation of the following types of information should be made and
maintained in a patient's EHR (electronic health record) to support the ability of the health care team to
ensure informed decisions and high-quality care in the continuity of patient care:
· Assessments
· Clinical problems
· Communications with other health care professionals regarding
the patient
· Communication with and education of the patient, family, and the patient ' s designated support
person and other third parties.
A review of the clinical record revealed that Resident 287 was admitted to the facility on [DATE], with
diagnoses that included intracapsular fracture of right femur, subsequent encounter for closed fracture with
routine healing and long-term use of anticoagulants.
A review of Resident 287's paper baseline care plan dated April 16, 2023, at 11:00 AM, revealed a focus
area of anticoagulant use and a goal in which the resident will have no complications related to
anticoagulant use. Interventions include to monitor for sign/symptoms of internal/external bleeding and to
protect from injury.
Additionally, an electronic care plan dated April 17, 2023, revealed a focus area of anticoagulant therapy
related to status post right hip hemi arthroplasty, DVT (deep vein thrombosis) popliteal vein LLE (left lower
extremity) and Apixaban/Eliquis (anticoagulant medication). The goal was for the resident will be free from
discomfort or adverse reactions related to anticoagulant use through the review date of July 16, 2023.
Interventions in place included: daily skin inspections, report abnormalities, monitor/document/report PRN
(as needed) adverse reactions to anticoagulant therapy: bruising.
Observation of Resident 287 on April 25, 2023, at 11:55 AM, revealed that the resident was in bed and was
observed to have what appeared to be scratches on her right outer lower leg and bruising to her wrist,
which extended under her sweatshirt.
A review of the resident's clinical record on April 25, 2023, failed to reveal nursing
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395636
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Manor at St Luke Village,the
1711 East Broad Street
Hazleton, PA 18201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
documentation regarding the above observed skin injuries on the areas of the resident's skin, which were
observed by the surveyor on April 25, 2023.
In response to surveyor inquiry regarding the resident's skin injuries, at a 11:15 AM the Director of Nursing
provided the surveyor a form entitled Skin evaluation prior to discharge/transfer/LOA with seven (7)
locations on Resident 287's body, which had skin conditions noted. There were no measurements of these
areas documented. The DON confirmed the form was completed on April 27, 2023, by the Assistant
Director of Nursing following surveyor inquiry regarding Resident 287's scratches and bruises.
Interview with the Director of Nursing on April 27, 2023 at 11:15 AM revealed that Resident 287 had been
transferred to an acute care hospital on April 24, 2023, and returned to the facility on April 25, 2023.
According to the DON nursing would not conduct a body audit or skin evaluation upon the resident's return
unless the resident was admitted to the hospital and then returned to the facility. The DON confirmed that
there was no documented evidence of a skin evaluation prior to the resident's transfer to the hospital.
Observation of Resident 287's skin on April 27, 2023 at approximately 12:00 PM with the ADON revealed
the following impaired skin areas and corresponding measurements: #1 = 4.5 cm x 3.5 cm noted as right
calf scratches with purpura; #2 = small purple area was right upper arm was 4 distinct fading 1 cm x 1 cm
bruise; #3 = purple area just below left AC (antecubital) area, and measured 5 cm x 5 cm; #4 = light purple
area right wrist measuring 2 cm x 2 cm; #5 = purpura, area on right forearm with scattered areas, not
measured; #6 - black heel which measured 3 cm x 2 cm and #7 a sacral slit, area not measured due to
resident refusal.
During an interview on April 28, 2023, at approximately 2:00 PM, with the Director of Nursing, confirmed
there was no documented evidence of a nursing assessment or documentation of the record of resident's
impaired areas of skin prior to surveyor inquiry during the survey.
28 Pa. Code 211.12 (a)(c)(d)(1)(3)(5) Nursing services
28 Pa. Code 211.5(f)(g)(h) Clinical records.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395636
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Manor at St Luke Village,the
1711 East Broad Street
Hazleton, PA 18201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, review of clinical records and staff interview, it was determined that the facility repeatedly failed
to implement interventions and services designed to preserve skin intergrity and prevent pressure sores for
one resident out of 18 sampled residents (Resident 287).
Residents Affected - Some
Findings include:
A review of the clinical record revealed that Resident 287 was admitted to the facility on [DATE], with
diagnoses, which included intracapsular fracture of right femur, subsequent encounter for closed fracture
with routine healing, pressure ulcer sacral region and pressure ulcer right heel, unstageable.
A review of Resident 287's baseline plan of care, initially dated April 16, 2023, revealed that Resident 287
was identified with the potential for altered skin integrity with a goal of prevent any skin breakdown or injury
and heal/improve current skin issues. Interventions planned: follow facility skin protocol, turn every 2 hours
and as needed, immediately report any skin redness to nurse, report any skin breakdown to the charge
nurse, preventative skin care every shift, pressure reducing mattress, treatments as orders and right heel
lifter in and out of bed.
Observation of Resident 287 on April 25, 2023, at 11:55 AM revealed that the resident was in bed, lying in
a supine position (lying horizontally with the face and torso facing up). Both of the resident's heels were
directly on the mattress. The heel lifter was observed on a chair located at the foot of the resident's bed.
Observation on Resident 287 on April 26, 2023, at 9:30 AM revealed that the resident was in bed, lying in a
supine position. Both of the resident's heels were directly on the mattress. The heel lifter was observed on a
chair located at the foot of the resident's bed.
Observation of Resident 287 on April 27, 2023, at 9:15 AM revealed that the resident was in bed, lying in a
supine position. Both of the resident's heels were directly on the mattress. The heel lifter was observed on a
chair located at the foot of the resident's bed.
Interview with the Assistant ADON on April 28, 2022, at 9:15 a.m. confirmed that the heel lifter should have
been in place during the above observations.
A review of Resident 287's clinical record revealed a physician order dated April 16, 2023, at 1729 (5:29
PM) to turn and reposition the resident every 2 hours while in bed.
Further review of Resident 287's clinical record failed to reveal documented evidence that the facility was
turning and repositioning the resident as ordered.
Interview with the Director of Nursing on April 28, 2023, at approximately 1:30 PM confirmed the facility
failed to implement and document interventions developed to prevent skin breakdown.
28 Pa. Code 211.5(f) Clinical records.
28 Pa. Code 211.12(a)(c)(d)(3)(5) Nursing services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395636
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Manor at St Luke Village,the
1711 East Broad Street
Hazleton, PA 18201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a
review of clinical records and select facility incident reports and investigative reports, and staff interview, it
was determined that the facility failed to provide necessary staff assistance and effective safety measures
with activities of daily living to prevent falls for one resident out of three sampled (Resident 22).
Findings include:
A review of the clinical record of Resident 22 revealed admission to the facility on July 29, 2019, with
diagnoses that included polyneuropathy (damage or disease affecting peripheral (hands/feet) nerves which
may cause weakness, numbness and burning pain), respiratory failure, atrial fibrillation (irregular heart
rhythm).
A review of a quarterly Minimum Data Set assessment (MDS - a federally mandated standardized
assessment process conducted periodically to plan resident care) dated March 28, 2023, revealed the
resident had a BIMS score of 15 (Brief Interview for Mental Status - a tool to assess cognitive function; a
score of 15 indicates intact cognitive response). The resident required extensive assistance of two persons
for bed mobility and total dependence with assistance of two persons for transfers.
The resident's plan of care for ADL self-care performance deficits, dated as revised February 10, 2023,
revealed that the resident required extensive assistance of two for bed mobility.
A review of the resident's [NAME] (a nursing information system used to obtain specific care information for
each resident) dated as of April 27, 2023, (during the survey) revealed the resident required extensive
assistance of two for bed mobility.
A review of a facility incident report dated April 9, 2023, at 12:48 AM, revealed that Resident 22 rolled out of
bed during care. A witness statement by Employee 2 (nurse aide) noted that During patient care, she
turned toward her right side of the bed in a sitting position, as she turned, she continued to roll off the side
of the bed. I tried to catch her, unfortunately it was too late. I immediately call for the nurse and supervisor
on duty.
Interventions in place at the time of the fall were The resident requires Ext (Assist) of two for bed mobility as
per Resident 22's care plan.
Further review of the facility incident investigation dated April 11, 2023, revealed that Resident 22 was too
close to the edge of the bed when she rolled over resulting in a fall. The facility's Fall Investigation included
the planned interventions that the facility educated Resident not to turn too far and position self in center of
bed before rolling. Resident offered scoop mattress. However, the resident was dependent on the
assistance of two staff for bed mobility.
During an interview on April 27, 2023, at 11:19 AM, the Director of Nursing (DON) confirmed that Resident
22's MDS, Care Plan and [NAME] indicate that Resident 22 requires extensive assistance of two persons
for bed mobility. The DON also confirmed that only Employee 2 (nurse aide) witnessed the resident's fall
from bed. The facility investigation indicated that only one nurse aide was in the resident's room at the time
of the resident's fall. The DON confirmed that a second staff member should
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395636
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Manor at St Luke Village,the
1711 East Broad Street
Hazleton, PA 18201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
have been present during the resident's care because the resident required the assistance of two staff
assist for bed mobility. The DON confirmed that the facility did not obtain a statement from the resident to
obtain the resident's account of the fall as part of their investigation process, although the resident is
cognitively intact. The DON confirmed staff reeducation was not provided on proper positioning of a
resident prior to providing care in bed for dependent residents. The DON verified that Employee 2 was not
reeducated and failed to address the employee's failure to provide the necessary level of supervision and
assistance to prevent the resident's fall from bed.
28 Pa. Code 211.12 (a)(c)(d)(1)(5) Nursing Services
28 Pa. Code 211.11 (d)(e) Resident care plan
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395636
If continuation sheet
Page 7 of 7