F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on clinical record review and staff interview, it was determined that the facility failed to ensure
residents were provided care and services to attain or maintain their highest practical level of well-being for
one of 18 residents reviewed (Resident 6).
Residents Affected - Few
Findings include:
Review of Resident 6's clinical record revealed diagnoses that included presence of cardiac pacemaker
(small device that's placed in the chest or abdomen to help control abnormal heart rhythms) and sick sinus
syndrome (disease in which the heart's natural pacemaker becomes damaged and is no longer able to
generate normal heartbeats at the normal rate).
Review of cardiology consult report dated November 21, 2022, revealed instructions for a follow-up
appointment in six months.
Review of Resident 6's nursing progress notes dated November 23, 2022, revealed, in part, follow up with
Cardiology in 6 months . Unit secretary made aware of follow up appointment needing scheduled.
Further review of Resident 6's clinical record failed to reveal evidence that she was seen by her cardiology
provider since her appointment on November 21, 2022.
During an interview with the Director of Nursing on July 20, 2023, at 9:41 AM, she confirmed that Resident
6 has not been seen by cardiology since November 2022, and noted that the scheduler must have missed
scheduling the appointment.
28 Pa. Code 211.12(d)(1)(3)(5) Nursing services
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 9
Event ID:
395647
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395647
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Spiritrust Lutheran the Village at Gettysburg
1075 Old Harrisburg Road
Gettysburg, PA 17325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
Based on facility policy review, clinical record review, and staff interviews, it was determined that the facility
failed to ensure a resident with limited mobility received appropriate services, equipment, and assistance to
maintain or improve mobility for one of two residents reviewed (Residents 26).
Findings include:
Review of facility policy, titled Restorative Nursing Standard with a last revision date of July 23, 2015, and a
last review date of November 9, 2022, indicated the following: B. Referral Process 2. Residents will be
placed in the program per recommendations of therapy or nursing team members. All residents, as
appropriate, after completion of skilled therapy, will have recommendations and referral to restorative
program documented in the Therapy Discharge Summary. C. Schedule Residents: 1. Therapy Department
team members complete the Restorative Nursing Program form for the specific program and gives form to
the Restorative Aide. D. Documentation & Record Keeping 1. A daily schedule will be initiated by the aides
to ensure that the interventions and daily documentation are completed. 2. Daily documentation is entered
in the Electronic Health Record by the Restorative Aide or designee.
Restorative Nursing refers to interventions that promote the resident's ability to adapt and adjust to living as
independently and safely as possible, and focuses on achieving and maintaining optimal physical, mental,
and psychosocial function.
Review of Resident 26's clinical record revealed diagnoses that included muscle weakness and
contractures (condition of shortening and hardening of muscles, tendons, or other tissue often leading to
deformity and rigidity of joints) of the right and left knee.
Review of Resident 26's care plan revealed no interventions regarding Range of Motion programs.
Review of Resident 26's clinical record revealed that they had received Occupational Therapy (OT) from
January 5, 2023, through January 18, 2023.
Review of facility form, titled Rehab Discharge Program-OT dated January 17, 2023, was marked
Restorative and indicated in the section labeled Upper Extremity Range of Motion and Strengthening,
Active Range of Motion for fingers, wrists, elbows, and shoulders; three sets of 10 repetitions.
Review of Resident 26's clinical record revealed that they had received Physical Therapy (PT) from March
2, 2023, through March 29, 2023.
Review of facility form, titled Rehab Discharge Program-PT dated March 29, 2023, was marked Restorative
and indicated in the section labeled Lower Extremity Range of Motion and Strengthening, Passive Range of
Motion for hips, knees, and ankles; three sets of 10 repetitions.
Review of Resident 26's clinical record revealed that they are currently receiving OT, with a start of care
date July 11, 2023.
During an interview with the Nursing Home Administrator (NHA) on July 18, 2023, at 1:27 PM, the NHA
revealed that she could not find any documentation in the point of care documentation for Resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395647
If continuation sheet
Page 2 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395647
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Spiritrust Lutheran the Village at Gettysburg
1075 Old Harrisburg Road
Gettysburg, PA 17325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
26 that the Range of Motion programs were provided, as recommended by therapy. She further stated that
she could not find where the programs were ever implemented, but that she would look again.
During a follow-up interview with the NHA on July 19, 2023, at 8:45 AM, the NHA confirmed that she could
not provide any documentation for either of the Range of Motion programs recommended by therapy. She
stated that she had no explanation for it. She further indicated that she would expect programs to be
implemented as recommended by therapy.
28 Pa. Code 211.11 (a) Resident care plan
28 Pa. Code 211.12(a)(d)(1)(3)(5) Nursing services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395647
If continuation sheet
Page 3 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395647
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Spiritrust Lutheran the Village at Gettysburg
1075 Old Harrisburg Road
Gettysburg, PA 17325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
Based on facility policy review, observations, record review, and staff and resident interviews, it was
determined the facility failed to provide respiratory care consistent with professional standards of practice
for one of 18 residents reviewed (Resident 10).
Residents Affected - Few
Findings Include:
Review of facility policy, titled Oxygen Administration last reviewed November 9, 2022, revealed Procedure
1. Check physician's order for liter flow and method of administration .adjust liter flow as ordered
Review of Resident 10's clinical record revealed diagnoses that included obstructive sleep apnea (a
sleep-related breathing disorder that causes repeated disruptions in breathing during sleep), multiple
sclerosis (a chronic progressive disease involving damage to the sheaths of nerve cells in the brain and
spinal cord; symptoms include numbness, impaired speech, muscle coordination, blurred vision, and severe
fatigue), and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and
loss of interest in things).
Review of Resident 10's physician orders revealed an order for oxygen continuous at 2 liters (liters - unit of
measure) every shift for shortness of breath, dated November 07, 2020.
Review of Resident 10's TAR (Treatment Administration Record - documentation for treatments/medication
administered or monitored) revealed documentation to indicate oxygen was running at 2 liters every shift on
July 17, 2023, and July 18, 2023.
Observation on July 17, 2023, at 8:42 AM, revealed Resident 10's oxygen was running at 4 liters.
Observation on July 18, 2023, at 11:08 AM, revealed Resident 10's oxygen was running at 4 liters. Resident
10 then stated, the doctor was supposed to increase my oxygen in the computer, as I prefer it to be at 4
liters.
Interview with Employee 3 on July 18, 2023, at 11:09 AM, when the surveyor revealed Resident 10's
oxygen was running at 4 liters, Employee 3 stated, I haven't looked at it today. When the surveyor
questioned whether Employee 3 had adjusted the oxygen level on July 17th, 2023, or July 18, 2023,
Employee 3 replied, I have not changed it yesterday or today.
Interview with Employee 3 on July 18, 2023, at 12:54 PM, when the surveyor questioned if she looked at
Resident 10's oxygen on July 17, 2023, Employee 10 stated the room was dark and I thought it was
running at 2 liters.
Review of Resident 10's TAR indicated Employee 3 signed off that Resident 10's oxygen was running at 2
liters on July 17, 2023, at 6:30 AM, and July 18, 2023, at 6:30 AM.
Interview with Nursing Home Administrator on July 19, 2023, at 1:46 PM, revealed she would expect
physician's orders to be followed.
28 Pa code 211.12(d)(1)(2)-Nursing Services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395647
If continuation sheet
Page 4 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395647
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Spiritrust Lutheran the Village at Gettysburg
1075 Old Harrisburg Road
Gettysburg, PA 17325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
facility policy review, record review, and staff interviews, it was determined that facility failed to ensure
pharmaceutical services provide an accurate account for the disposition of uncontrolled medication during
the discharge process for one of three discharged residents reviewed (Resident 42).
Findings include:
Review of facility policy, titled Disposition of Medications last revised June 2023, revealed Upon
discontinuation of medication, or resident discharge or death, Disposition of Medications will be
documented on the Disposition of Medication Form .Documentation of actual disposition of medication to
include the name of the individual disposing the medication, the name of the resident, the name of the
medication, the prescription number if applicable, the quantity of medication and the date of disposition.
A review of the closed clinical record for Resident 42 on July 19, 2023, revealed that Resident 42 was
admitted to the facility on [DATE], and discharged on June 9, 2023.
Review of Resident 42's clinical record revealed diagnoses that included hypertension (high blood
pressure), hypothyroidism (decreased production of thyroid hormones), and dementia (a chronic disorder of
the mental processes caused by brain disease, marked by memory disorders, personality changes, and
impaired reasoning).
Review of Resident 42's physician orders revealed that they were not ordered any controlled substances at
the time of their death. Orders were only noted for uncontrolled substances.
Further review of Resident 42's closed record revealed that there was no documentation of the disposition
of their uncontrolled medications.
Interview with Employee 8 on July 19, 2023, at 11:00 AM, revealed she completed an audit on closed
records and indicated she was unable to find a medication disposition form in Resident 42's record.
During an interview with the Nursing Home Administrator (NHA) on July 20, 2023, at 9:01 AM, the NHA
revealed she was unable to produce evidence of medication disposition for Resident 42 upon discharge.
She further revealed that she would expect the staff to complete the medication disposition form when the
medications were destroyed.
28 Pa. Code 211.9(j) Pharmacy services
28 Pa. Code 211.12(d)(1)(3)(5) Nursing services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395647
If continuation sheet
Page 5 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395647
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Spiritrust Lutheran the Village at Gettysburg
1075 Old Harrisburg Road
Gettysburg, PA 17325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
facility policy reviews, observations, and staff interviews, it was determined that the facility failed to store
food and equipment in accordance with professional standards for food service safety in the main kitchen,
dry storage area, walk-in freezer and refrigerator, and two of two pantries.
Findings include:
Review of facility policy, titled 3.5 Labeling last reviewed November 9, 2022, revealed Ensure all food items
are labeled .Each label must contain the following information: Product name (or a common name or
identifying description), Use-by date, Date the product was prepared or opened, Time prepared and team
member initials where applicable, Date frozen, if applicable, Date thawed, if applicable.
Review of facility policy, titled Storage of Refrigerated & Frozen Foods last reviewed November 9, 2022,
revealed Maximum Refrigerated Periods: gravy, broth: up to 7 days; fresh apples: up to 2 weeks; Frozen
Shakes Thawed - unopened, 14 days under refrigeration; and Pre-thickened Juices, Water and Beverages
Refrigerate after opening and use within 7 days.
Observation in the dry storage area on July 17, 2023, at 7:08 AM, revealed: one box of to-go cups and one
box of to-go boxes on the floor; one bag of marshmallows not dated; and one box of russet potatoes with a
use by date of July 12, 2023. Further observation in the box of potatoes revealed three rotten potatoes.
Observation in the main kitchen on July 17, 2023, at 7:18 AM, revealed five colanders stored right side up
on a shelf.
Observation in the main kitchen reach-in refrigerator on July 17, 2023, at 7:24 AM, revealed one open
container of ham base labeled best by July 8, 2023, and one container of feta cheese labeled use by July
13, 2023.
Observation in the main kitchen reach-in freezer on July 17, 2023, at 7:31 AM, revealed: one bag of gluten
free sauce with a use by date of April 7, 2023; four bags of lasagna without a label or date; half of a loaf of
white bread without a date; one bag of everything bagels dated use by February 10, 2023; three dinner rolls
without a label or date; one bag of apple cinnamon pancakes with a use by date of January 15, 2023; one
pie shell without a date; and one bag of pancakes with a use by date of May 7, 2023.
Observation in the walk-in refrigerator on July 17, 2023, at 7:37 AM, revealed: a container of seafood base
half-full without an open date; one container of ham base with an open date of February 12, 2023; two pans
of mashed potatoes without a date; one container of lemons without a date, further observation of the
lemons revealed five rotten lemons; one container of apples with a date of June, 12, 2023; one container of
ham base with an open date April 10, 2023; one container of balsamic vinaigrette with a use by date of May
5, 2023; and one bag of [NAME] without a label or date.
Observation in the walk-in freezer on July 17, 2023, at 7:52 AM, revealed: one banana pie with a use by
date of June 9, 2023; one container of birthday cupcakes with a use by date of May 8, 2023;
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395647
If continuation sheet
Page 6 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395647
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Spiritrust Lutheran the Village at Gettysburg
1075 Old Harrisburg Road
Gettysburg, PA 17325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
half a bag of hash browns without a label or date; one bag of frozen corn without a label or date; and one
bag of mixed vegetables without a label or date.
Observation during initial tour of the [NAME] pantry area refrigerator on July 17, 2023, at 11:04 AM,
revealed: one open container of thickened apple juice without a date, and one open container of thickened
lemon water without a date.
Observation during initial tour of the Arlington pantry area refrigerator on July 17, 2023, at 8:00 AM,
revealed: two chocolate shakes without a date; one nutritional drink with a use by date of February 1, 2023;
one open container of thickened cranberry juice without a date; and one open container of thickened lemon
water without a date.
Observation in the freezer revealed four chocolate shakes without a date.
Observation in the cabinet revealed four nutritional drinks with a use by date of February 1, 2023.
Interview with the Assistant Food Service Director on July 17, 2023, at 8:14 AM, revealed that items should
be labeled and dated per policy, and discarded once expired; colanders should be stored upside down;
boxes should not be stored on the floor; and food items and kitchen equipment should be stored in
accordance with professional standards.
Interview with the Nursing Home Administrator on July 19, 2023, at 1:59 PM, revealed it was the facility's
expectation that expired items are discarded, foods items are labeled and dated per facility policy, and food
items and kitchen equipment are stored in accordance with professional standards.
28 Pa. Code 211.6(f) Dietary services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395647
If continuation sheet
Page 7 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395647
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Spiritrust Lutheran the Village at Gettysburg
1075 Old Harrisburg Road
Gettysburg, PA 17325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0868
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Level of Harm - Minimal harm
or potential for actual harm
Based on review of facility documents, facility policy review, and staff interview, it was determined that the
facility failed to ensure that all required staff persons were in attendance at quarterly Quality Assurance
Process Improvement (QAPI) Committee meetings for one of four quarters reviewed (second quarter, April
- June 2023).
Residents Affected - Few
Findings include:
Review of Quality Assessment and Assurance (QAA) Steering Committee Standard, effective November
28, 2017, revealed that the steering committee, at a minimum, consists of the Nursing Home Administrator
(NHA) and two additional community leaders, Director of Nursing or designee, Clinical Quality Manager
Infection Preventionist, Medical Director or designee, and a resident/family member.
A review of Quality Assurance/Performance Improvement (QAPI) Committee meeting sign-in sheets for the
period of September 2022 through June 2023, revealed that all of the following mandatory members were
not present at any one meeting held in the second quarter, April - June of 2023: the Director of Nursing
services; the Medical Director or his/her designee; at least three other members of the facility's staff, at
least one of who must be the Administrator, owner, a board member, or other individual in a leadership role;
and the Infection Preventionist.
During an interview with the NHA on July 20, 2023, at 8:48 AM, she confirmed that the individuals noted on
the sign-in sheets were the only ones in attendance at the corresponding meetings.
28 Pa. Code §201.18(e)(1)(2)(3) Management
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395647
If continuation sheet
Page 8 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395647
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Spiritrust Lutheran the Village at Gettysburg
1075 Old Harrisburg Road
Gettysburg, PA 17325
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0940
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Level of Harm - Minimal harm
or potential for actual harm
Based on review of the Facility Assessment, personnel files, staff orientation checklist, staff education
transcripts, and staff interviews, it was determined that the facility failed to implement and maintain an
effective training program for three of five employees reviewed (Employees 5, 6, and 7).
Residents Affected - Few
Findings include:
Review of the Facility Assessment (an evaluation tool for a facility to evaluate its resident population and
identify the resources needed to provide the necessary person-centered care and services) last completed
on July 10, 2023, indicated in Part 3: Facility Resources Needed to Provide Competent Support and Care
for our Resident Population Every Day and During Emergencies: . 3.4 Staff training/education and
competencies: Team members receive centralized orientation after their initial start date. This orientation
includes [in part] .dementia training and Relias competencies, prior to on the floor orientation. Relias
training at hire includes [in part]: Dementia Management and Communication. (Relias training is a
computer-based training program.)
Review of Employee 5's (Nurse Aide) personnel file indicated their date of hire was June 14, 2023. Their
General Orientation checklist dated June 14, 2023, and their Relias Transcript dated July 19, 2023,
revealed no documentation that training on dementia or effective communication was completed.
Review of Employee 6's (Licensed Practical Nurse) personnel file indicated their date of hire was June 7,
2023. Their General Orientation Checklist dated June 7, 2023, and their Relias Transcript dated July 19,
2023, revealed no documentation that training on dementia or effective communication was completed.
Review of Employee 7's (Registered Nurse) personnel file indicated their date of hire was June 23, 2023.
Their General Orientation Checklist dated June 23, 2023, and their Relias Transcript dated July 19, 2023,
revealed no documentation that training on dementia was completed.
During an interview with Employee 9 (Human Resources Director) on July 19, 2023, at 1:35 PM, revealed
that she had reviewed their program and that not all mandatory education modules were added into their
virtual online education program when they stopped having in-classroom training days as a result of
COVID-19. She confirmed that there was no documentation to show that Employees 5, 6, or 7 completed
dementia training, or that Employees 5 and 6 completed effective communication training.
During an interview with the Nursing Home Administrator (NHA), Director of Nursing, and Assistant Director
of Nursing on July 19, 2023, at 1:50 PM, the NHA confirmed that she would expect all required education to
be completed as part of the orientation process.
28 Pa. Code 201.20(a)(b)(d) Staff Development
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395647
If continuation sheet
Page 9 of 9