F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations and resident and staff interviews, it was determined that the facility failed to provide
housekeeping and maintenance services to maintain a clean and orderly environment in one of the two
nursing halls (First floor nursing unit).
Findings include:
An observation on October 24, 2024, at 11:00 AM, in room [ROOM NUMBER] revealed food, dirt, and
debris on the floor around and under the resident's bed. The floor was noted to be sticky.
During an interview on October 24, 2024, at the time of the observation Resident 2 was asked how often
her floor is swept and mopped. The resident replied, not too often, once in a blue moon.
An observation on October 24, 2024, at 11:10 AM, in room [ROOM NUMBER] revealed the floor was dirty
with dirt and paper debris. Further it was noted the garbage can overflowing with trash.
An observation on October 24, 2024, at 11:15 AM, in room [ROOM NUMBER] revealed the floor was dirty
with dirt and paper debris. The tube feeding pole in the room had dried tube feeding solution on the bottom
of the pole. The wall under the wall mounted television was gouged and had multiple black marks on it.
An observation on October 24, 2024, at 11:20 AM, in room [ROOM NUMBER] revealed the floor was dirty
with dirt and paper debris.
An observation on October 24, 2024, at 11:25 AM, in room [ROOM NUMBER] revealed the garbage can to
be overflowing with trash. The floor was noted to have dirt and paper debris. The fall mat on the floor beside
the right side of the bed was dirty with food and dried liquid stains.
An observation on October 24, 2024, at 11:30 AM, in room [ROOM NUMBER] revealed the floor was dirty
with dirt and paper debris. The heating unit located under the window had a protective grate which was
broken and approximately 6 inches of the grate was missing, exposing the inner unit. The overbed unit was
dirty with food and liquid stains.
An observation on October 24, 2024, at 11:35 AM, in the hallway outside room [ROOM NUMBER] revealed
a wheelchair with a chair pad which was dirty with food and liquid stains. An additional chair pad was also
noted to be dirty with food and liquid stains. The arms of the chair and chair pad were ripped. There was no
resident identification on the wheelchair at the time of the survey.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
395651
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395651
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Birchwood Rehabilitation & Healthcare Center
395 Middle Road
Nanticoke, PA 18634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
An observation on October 24, 2024, at 11:40 AM, in room [ROOM NUMBER] revealed the floor was dirty
with dirt and paper debris.
An observation on October 24, 2024, at 11:45 AM, in room [ROOM NUMBER] revealed the floor was dirty
with dirt and paper debris. The floor under the tube feeding pole was noted to have dried up tube feeding
solution on it.
During an interview on October 24, 2024, at approximately 2:00 PM, the Nursing Home Administrator
(NHA) confirmed that the facility is to be maintained in a manner that supports the resident's right to a clean
and orderly environment.
28 Pa. Code 201.18 (e)(1)(2.1) Management
28 Pa. Code 201.29 (a) Resident Rights
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395651
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395651
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Birchwood Rehabilitation & Healthcare Center
395 Middle Road
Nanticoke, PA 18634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record review, review of a facility investigation, and staff interview, it was determined the facility
failed to implement planned interventions to prevent a fall with injury, resulting in a facial fracture for one
resident (Resident 1) out of 5 reviewed.
Findings include:
Clinical record review revealed that Resident 1 was admitted to the facility on [DATE], with diagnosis to
include critical illness myopathy (a common neuro-muscular complication of intensive care treatment
associated with increased morbidity and mortality), chronic respiratory failure (a condition in which your
blood doesn't have enough oxygen), and Langerhans Cell Histiocytosis (a rare disorder that can damage
tissue or cause lesions to form in one or more places in the body).
A quarterly MDS assessment (Minimum Data Set - a federally mandated standardized assessment
conducted at specific intervals to plan resident care) dated September 23, 2024, revealed the resident was
severely cognitively impaired and required maximum assistance for activities of daily living.
A review of the resident's plan of care initially dated June 25, 2024, revealed the resident was at risk for
falls. A review of interventions initiated on July 7, 2024, indicated staff were to monitor and report for new
signs and symptoms of pain, bruising, change in mental status, new onset of confusion, sleepiness, inability
to maintain posture, and agitation.
A review of the resident's plan of care initially dated June 25, 2024, revealed a care plan for ADL (activities
of daily living) self-care performance deficit related to generalized weakness and impaired mobility. A review
of interventions initiated on August 9, 2024, indicated the resident was to have a mechanical lift (device
used to assist with transfers and movement of individuals who require support for mobility beyond the
manual support provided by caregivers alone) used for transfers with assist of two staff members and the
resident required two person total assistance with toileting.
A review of a facility investigation report and nursing documentation dated October 1, 2024, at 7:30 AM,
revealed Resident 1 was assisted to the toilet with the assistance of two staff members and the apex lift (a
sit to stand lift, assists a resident from a sitting to standing position). While on the toilet, the resident started
to lean. The nurse aide (Employee 1) yelled for assistance. At that time no staff answered the nurse aide's
calls. The nurse aide stuck her head out of the door to call the nurse, and then she heard Resident 1 fall to
the floor.
A review of a nursing note dated October 1, 2024, at 07:45 AM, revealed, the resident was found on the
floor in front of the toilet with her head facing sink and feet facing the toilet, her slipper socks, brief and
pants were on at her knees. The resident had complaints of pain to her nose and a small amount of
bleeding. The physician was notified a new order was noted for facial X-ray.
A review of the resident's clinical record revealed the resident was not sent to the hospital to be evaluated
after the fall.
A review of a facial bones x-ray result dated October 2, 2024, revealed a fixator seen along the right
temporal bone extending up to zygomatic-temporal arch with nondisplaced fracture (facial bone
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395651
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395651
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Birchwood Rehabilitation & Healthcare Center
395 Middle Road
Nanticoke, PA 18634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
fracture).
Level of Harm - Actual harm
A review of a witness statement dated October 1, 2024, (no time indicated) revealed Employee 1 NA (nurse
aide) stated Resident 1 was transferred with the APEX lift by Employee 2 LPN (license practical nurse) and
herself. The Employee 1 indicated the nurse, Employee 2 LPN then left the bathroom. Employee 1 stated
while the resident was on the toilet, she seemed unsteady and was leaning off the toilet. Employee 1
indicated she called for help but could not find anyone to answer. The employee stated at that time she
peeked her head out of the resident's room to call for help and heard the resident fall.
Residents Affected - Few
There was no witness statement from Employee 2 LPN available at the time of the survey.
During an interview October 24, 2024, at 2:30 PM, Employee 1 NA stated that she and Employee 2 LPN
transferred Resident 1 with the sit to stand lift from the bed to the toilet. Employee 1 stated Employee 2
then left the bathroom. Employee 1 indicated she saw the resident start to lean off the toilet. She stated that
the resident looked bad. Employee 1 stated when the resident started to lean off the toilet, she panicked,
left the bathroom, stepped outside of the resident's room, and yelled for help. Employee 1 indicated during
that time the resident fell to the floor. Employee 1 stated that she was aware that Resident 1 was an assist
of two staff for toileting and should not have left the resident alone in the bathroom.
During an interview October 24, 2024, at 2:35 PM, Employee 2 LPN stated that she assisted Employee 1 to
transfer the resident with the sit to stand to the toilet. Employee 2 stated she left the resident on the toilet
with Employee 1 and left the resident's room. Employee 2 stated that she was aware that Resident 1 was
an assist of two for toileting and should not have left the resident and Employee 1 in the bathroom alone
prior to the fall.
During an interview October 24, 2024 at 2:45 PM, the Director of Nursing confirmed staff failed to provide
the proper supervision with toileting as indicated in the resident's plan of care resulting in a fall with a facial
fracture.
28 Pa Code 211.12 (c)(d)(1)(3)(5) Nursing Services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395651
If continuation sheet
Page 4 of 4