F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record review, facility policy review, staff interviews, and observations, it was determined the facility
failed to ensure the safety and supervision of two residents identified at risk for wandering and elopement.
The facility allowed one resident lacking decision-making capacity and under court-appointed guardianship
to leave the premises unsafely (Resident 2) and failed to prevent another resident with known wandering
behaviors from exiting through malfunctioning or unsecured doors (Resident 3), resulting in serious injury
for two of five residents. These failures placed five residents (Residents 1,2, 3, 4 and 5) at the facility in
immediate Jeopardy in which the facility's noncompliance has caused, or is likely to cause, serious injury,
harm, impairment, or death. Findings include: Review of facility policy titled Discharging a Resident without
a Physician's Approval provided by the facility on [DATE], indicated that if the resident or the representative
requests discharge without the approval of the attending physician, the resident and/or representative will
be asked to sign a release of responsibility form. Should either party refuse to sign the release, such refusal
must be documented in the resident's medical record and witnessed by two staff members. Review of the
clinical record revealed that Resident 2 was admitted to the facility on [DATE], with diagnosis to include
hemiplegia and hemiparesis (loss of strength on one side of the body) following a cerebral infarction
(stroke), cognitive communication deficit, and major depressive disorder. An annual Minimum Data Set
(MDS assessment completed periodically to plan resident care) dated [DATE], indicated that Resident 2
was moderately cognitively impaired with a BIMS score of 12 (Brief Interview for Mental Status a tool to
assess the resident's attention, orientation, and the ability to register and recall new information, a score of
8-12 equates to moderate cognitive impairment). Review of a court document titled Emergency Order,
dated [DATE], revealed the court determined Resident 2 may suffer irreparable harm without the
appointment of Emergency Guardians. An Emergency Guardian was appointed on [DATE], and on [DATE],
temporary guardianship was established. Resident 2 was officially notified that a petition had been filed to
declare her an Incapacitated Person, indicating she was unable to receive and effectively evaluate
information, communicate decisions, or manage her health, safety, or finances.Despite this legal
determination, the facility allowed Resident 2 to leave the premises on [DATE]. Nursing documentation
dated [DATE], at 8:18 AM, revealed that Resident 2 had been attempting to leave the facility since 7:30 AM.
Staff attempted to redirect and de-escalate the situation. The resident stated, I need to go to the bank to get
my money. I'm done here. I'm leaving, don't you dare try and stop me. Education was provided regarding
safety risks and AMA (Against Medical Advice) procedures. Resident 2 was informed that the physician,
guardian, and administrator would be contacted. Despite knowledge of the resident's legal incapacity and
guardianship status, the facility allowed the resident to sign AMA paperwork and leave the facility. Staff
notified police and remained with the resident. The resident exited the building in her motorized wheelchair,
entering the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 11
Event ID:
395651
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395651
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Birchwood Rehabilitation & Healthcare Center
395 Middle Road
Nanticoke, PA 18634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
parking lot, and eventually traveled approximately 455 feet from the front door, beyond the facility property
line, to a public sidewalk. During an interview on [DATE], at 1:05 PM, Resident 2 declined to discuss the
incident. During an interview on [DATE], at 1:20 PM, Employee 1 (RN Supervisor) confirmed being called to
the front door where Employees 2 Registered Nurse (RN) and Employee 3 Licensed Practical Nurse (LPN)
were trying to prevent the resident from leaving. Employee 1 RN Supervisor reported being directed by the
Nursing Home Administrator (NHA) and the physician to contact police, have the resident sign AMA
paperwork, and permit her departure. In an interview on [DATE], at 3:30 PM, Employee 2 (RN) stated she
was aware of Resident 2's guardianship status and understood the resident was not permitted to leave
independently. Employee 2 (RN) retrieved her car keys to follow the resident while Employee 3 (LPN)
stayed with the resident. Resident 2 exited the facility, yelling and acting erratically, and proceeded toward
the public sidewalk in her motorized wheelchair. In an interview on [DATE], at 5:00 PM, Employee 3 (LPN)
stated that a housekeeper alerted her to the resident's intent to leave. Despite attempts to prevent exit,
Resident 2 was allowed to leave after AMA forms were signed. Employee 3 followed the resident into the
parking lot. The resident indicated she intended to take the bus to the bank. Efforts to contact the resident's
legal guardian on [DATE], while onsite at the facility were unsuccessful. Subsequently in a telephone
interview on [DATE], at 9:45 AM, Resident 2's court-appointed Guardian stated she was contacted by the
facility on [DATE], regarding the resident's intent to leave AMA. The guardian stated she explicitly informed
the facility that Resident 2 was not capable of making such decisions and must not be allowed to leave. The
guardian was later informed that the resident had left the building despite this instruction and that two staff
members were with her outside. During an interview on [DATE], at approximately 12:30 PM, the NHA
confirmed that Resident 2 exited the facility in her motorized wheelchair after signing AMA paperwork,
despite the facility's knowledge of her guardianship status and cognitive impairment. The resident returned
approximately one hour later with support from staff and Emergency Medical Services (EMS). The facility's
failure to ensure appropriate supervision and safety interventions for a resident lacking decision-making
capacity and under court-appointed guardianship represents a significant breach of its responsibility to
prevent avoidable accidents and ensure resident safety. A review of the facility policy dated [DATE] entitled
Elopement management and prevention revealed, Elopement occurs when a resident leaves the premises
or a safe area without authorization and/or any necessary supervision to do so. The policy revealed that the
facility will identify residents who are at risk of unsafe wandering and strive to prevent harm while
maintaining the least restrictive environment for residents. If identified as at risk for wandering, elopement
or other safety issues, the resident's care plan will include strategies and interventions to maintain the
resident's safety. Residents will be evaluated for wandering upon admission/readmission, quarterly and/or a
significant change by a licensed nurse using the facility forms. Photographs of residents taken upon
admission and incorporated into the electronic medical record. When a resident is identified as at risk, the
interdisciplinary team (IDT) will develop a plan of care to include interventions to reduce risk of elopement
and maintain safety. Residents identified as being at risk will have the Resident Identification Form
completed with a current picture. The completed form will be placed in the Elopement Risk Binder, located
at each nursing station and the front desk. An elopement bracelet (Wander guard system, an electronic
bracelet that is associated with the electronic locking system on certain doors at the facility. When a
resident gets within a few feet of the door, the mechanism will automatically lock the door and alert staff
that a resident is near the exit door). Elopement drills will be conducted monthly. In the event of a missing
resident, the following steps will be followed: Determine if the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395651
If continuation sheet
Page 2 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395651
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Birchwood Rehabilitation & Healthcare Center
395 Middle Road
Nanticoke, PA 18634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
resident is out of the facility on an approved leave of absence. The charge nurse or designee will initiate the
elopement procedure by announcing Code green and the resident name and room number. The staff will
initiate room-to-room searches to include common areas. Nurse supervision will assign staff to initiate a
search of the outdoor areas.A review of facility records for residents identified as being at risk for elopement
revealed the facility had identified five residents with elopement risk.A review of clinical records revealed
Resident 5 was identified by the facility as an elopement risk on [DATE]. The documentation showed a
wander guard bracelet (a monitoring device designed to alert staff when a resident at risk approaches an
exit or restricted door) was applied on [DATE].Resident 4 was identified by the facility as an elopement risk
on [DATE], and a wander guard bracelet was applied on the same date.Resident 1 was identified by the
facility as an elopement risk on [DATE], and a wander guard bracelet was applied on [DATE]. Clinical record
review revealed Resident 3 was admitted on [DATE], with diagnoses including type II diabetes mellitus (a
metabolic disease causing prolonged high blood sugar), hypertension (high blood pressure), and weakness
and difficulty walking with impaired mobility requiring wheelchair use. A review of Resident CR1's quarterly
Minimum Data Set assessment (MDS- a federally mandated standardized assessment process conducted
periodically to plan resident care) dated [DATE], revealed that the resident's cognition was moderately
impaired with a BIMS score of 12 (brief interview for mental status a section of MDS that assesses
cognition) (a score of 08-12 indicates moderately impaired cognition) and utilized a wheelchair for mobility.
A review of the care plan dated [DATE], revealed the resident was identified as having impaired cognitive
function. The care plan noted the resident was at risk for falls and included interventions such as
implementing planned measures to prevent falls and monitoring for changes in mobility. However, the care
plan did not address the resident's wandering behaviors throughout the facility. A review of a quarterly
nursing evaluation was conducted on [DATE], which indicated that the resident wandered throughout the
building and was physically capable of leaving the building. A review of a wandering/elopement assessment
dated [DATE], revealed that Resident 3 remained at a low risk despite his elopement from the facility the
day before, [DATE]. A review of nursing documentation and facility investigative documentation dated
[DATE], at 1:00 A.M., revealed, Resident 3 was observed by staff coming down the facility driveway into
lower parking lot and due to incline of the hill, the resident's wheelchair accelerated, and he lost control.
The wheelchair flipped forward, and the resident landed on the roadway. It was undetermined if the resident
hit his head. An abrasion measuring 5 cm x 4cm x 0.1 cm to right outer elbow was noted. The resident
reported tenderness to the right hip. The right leg appeared to be shortened (a symptom of a fractured hip).
Resident 3 stated that he was looking for an exit to go downstairs and visit his daughter, who is an LPN on
this shift, on the first-floor nursing unit. He also stated, I found one!(an exit to the first floor). The responsible
party and the Physician were called, and the resident was sent to the hospital for evaluation. A review of
hospital documentation dated [DATE], revealed that Resident 3 was assessed by hospital staff. A CT scan
(computed tomography) or CAT (computed axial tomography scan is a type of imaging test that helps
detect diseases and injuries. It uses X-rays and a special computer to create detailed pictures of the bones,
organs and soft tissues) of the abdomen and pelvis. Results revealed an acute comminuted fracture (a
severe type of bone fracture where the bone breaks into three or more pieces, often requiring surgical
intervention for proper healing.) of the right acetabulum (the large socket the head of the hip bone fits into)
extending into the iliac crest (a part of the pelvic bone), anterior column. Comminuted fracture lines extend
into the superior pubic ramus/acetabular root. Acute displaced fracture of the right inferior pubic ramus (the
front of the pelvis). An acute nondisplaced
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395651
If continuation sheet
Page 3 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395651
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Birchwood Rehabilitation & Healthcare Center
395 Middle Road
Nanticoke, PA 18634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
sacrococcygeal fracture (involves injury to the sacrum and coccyx, often resulting from trauma such as falls
or direct blows) and a mild presacral stranding/contusion (fat stranding means that the normally dark fat is
replaced by a brighter fuzzy appearance. This can be a small area or involving most of the pelvis. Fat
stranding is an important finding that identifies an abnormality on CT scan. Fat stranding can be from many
causes but most commonly inflammation. It can also be seen after trauma, surgery, cancer, scarring, in
addition to others), and trace right pelvic sidewall contusion (commonly referred to as a bruised pelvis, is an
injury that occurs when an impact or blunt force trauma is applied to the pelvic region, but not with enough
severity to break the bones). The resident was readmitted to the facility on [DATE], at 4 :27 PM with
instructions for an orthopedic consult appointment as well as physician's orders for the facility to make a
trauma follow up appointment. Nursing documentation dated [DATE], at 1:30 AM revealed, upon
investigation into the incident, nursing staff documented the resident had awoken at 12:15 A.M., he got into
his wheelchair and came to the nurse's station inquiring about his surgery in the morning. Resident wakes
at this time every night and goes to the first floor to visit his daughter, a facility LPN. The resident was
slightly confused and was self-propelling in the hallways. At 12:45 A.M., a funeral home arrived at the
second floor to transport an expired resident's body and went down to first floor entrance via elevator. At
12:50 AM, the second floor LPN heard a door alarm sound and went to the second-floor front entrance to
investigate and saw no one outside. At this point she reset the door alarm and returned to the nurse's
station. The second floor LPN was not aware that the funeral director had gone downstairs and thought he
had set off the alarm. Approximately 10 minutes later at 1:00 AM the resident was seen rolling down the
facility driveway in his wheelchair. Upon inspecting the front door entrance, the door alarms are noted to not
be functioning correctly. When the right door is pushed or pulled upon, the alarm does not sound and the 15
second fire release does not engage, it requires excessive force to do so. The left door is functioning
correctly. A review of a witness statement dated [DATE] (11 PM to 7 AM shift), employee 6 (nurse aide)
stated, at 11:40 PM, Resident 3 was in his bed and attempting to get into his wheelchair. He was confused
at the time, stating where am I and why am I here. I put him in his wheelchair and put his oxygen on him.
The oxygen tank was on the back of his wheelchair. He was roaming around the hallway the last time I saw
him at 12:00 AM. A review of nursing documentation written by Employee 3 (RN supervisor) [DATE], at 1:30
AM, upon investigating the front door entrance after the incident, the door alarms were not functioning
correctly. When the right door is pushed or pulled on, the alarm does not sound and the 15 second fire
release does not engage, it requires excessive force to do so. The left door is functioning correctly. The left
door is functioning correctly. The note continued, Resident 3 was up and ambulating in his wheelchair. He
was noted to be slightly confused and was self-propelling in his wheelchair. At 12:45 AM the funeral home
director was in the building to make transport. The funeral director went down the elevator to the first floor.
Employee 5 (LPN) heard the front door alarm and went to the second-floor front entrance to investigate and
saw no one outside. She then reset the alarm and returned to the nurse's station. Employee 5 (LPN) was
not aware that the funeral director did not go to the front door entrance to exit the building. She thought he
had set off the alarm. At 1:00 AM. Resident 3 was observed rolling down the driveway in his wheelchair. A
review of a written witness statement dated [DATE], at 1:30 A.M., from Employee 7 (LPN), revealed: I was
outside speaking to the off-going nurse and aides when someone said, ‘Who is that?' I turned around and
someone said, ‘It's your dad.' Resident 3 was coming down the hill in his wheelchair into the lower parking
lot. The wheelchair accelerated down the hill, hit the curb, and flipped onto its right side. I ran over to him
and asked what he was doing and how he got
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395651
If continuation sheet
Page 4 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395651
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Birchwood Rehabilitation & Healthcare Center
395 Middle Road
Nanticoke, PA 18634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
outside. He stated, ‘The door.' I asked how, since it was locked, and he said, ‘I pushed on it, and it opened
up.' A review of a written witness statement dated [DATE], at 1:30 A.M., from Employee 8 (LPN), revealed:
This nurse was on a break with a few other staff members. I was sitting with my back towards the parking
lot. One staff member said, Who the hell is that? I turned around and saw someone coming down the
parking lot on the pavement on the lower level. Before I could do anything, the person in the wheelchair
flipped onto his right side. I ran into the building after confirming it was a resident and notified the RN
supervisor. A review of a written witness statement dated [DATE], at 1:30 A.M., from Employee 9 (Nurse
Aide), revealed: While I was on a break, I saw someone coming down the hill. I said, who the hell is that.
The resident was coming down the hill (the driveway incline) into the lower parking lot in his wheelchair with
an oxygen tank on the back of the wheelchair. The resident lost control, and the wheelchair flipped over
onto the right side. Resident 3 stated, I just pushed the door, and it opened. A review of a written witness
statement dated [DATE], at 1:30 A.M., from Employee 10 (Nurse Aide), revealed: I was on the lower level
patio and witnessed the incident. I saw Resident 3 wheel himself down the driveway hill into the parking lot
and fall. A review of a written witness statement dated [DATE], at 1:30 A.M., from Employee 11 (Nurse
Aide), revealed: I was on break. While I was speaking with fellow co-workers, someone said who the hell is
that? When I looked up, I said, is that Resident 3? As soon as I said that I got up from my chair. The
resident started flying down the driveway into the parking lot at a high rate of speed and hit the curb
resulting in the wheelchair flipping over. I went to the resident to help him get up and check him. I asked the
resident how he got outside. Resident 3 responded, Through the door over there while pointing to the front
door, main entrance. We then waited for the RN supervisor to arrive. An in person interview [DATE], at 9:30
AM, with Resident 3 stated that on the night of the incident he had been wandering around the second
floor, checking that all the doors were locked. He wheeled himself to the front door, went through the first
door. He stated that the outside door was open. He could not remember if the alarm sounded. He stated the
door was open so I went through it to the outside. He stated his wheelchair started to go down the driveway
incline and he attempted to stop it with the wheelchair brake handles. He stated that he made it around the
corner at the end of the driveway, but the chair hit the concrete curb, and the wheelchair tipped over on top
of him. He stated that the staff helped him, and he went to the hospital. He stated that his hip is broken and
doesn't know if he will need an operation. He stated that he has hip pain at this time. An in person interview
[DATE], at 12:00 PM., (staff member was not available for interview on [DATE]) Employee 4 (RN supervisor)
stated that he was the nursing supervisor on duty on [DATE], 11 PM to 7 AM shift. He stated that he was off
the floor when the resident left the building. He confirmed that there was a door lock release button behind
the second-floor nurses' desk. He stated that the staff on duty were interviewed, and it could not be
determined how the front door was opened that night prior to Resident 3 leaving the building. Employee 4
stated that several nursing staff had exited the building through the second-floor front doors that night at
12:30 AM. He stated that the doors were unlocked after the staff exited the building. He stated that the
alarm was not sounding at that time to alert staff that the front door was open. He stated that about 1:00
AM he got called to come to the first floor outside patio area, that a resident got out of the facility and had
an accident with his wheelchair. After taking care of the resident, he did check on the front doors by pushing
on the doors and making sure that the doors were locked. He did confirm that he wrote the above noted
nurses note [DATE], at 1:30 AM, after the incident noting the condition of the front doors at the time of the
incident. A telephone interview [DATE], at 10 AM, Employee 5 (LPN) stated she was the LPN on duty on
the second floor on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395651
If continuation sheet
Page 5 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395651
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Birchwood Rehabilitation & Healthcare Center
395 Middle Road
Nanticoke, PA 18634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
the night of the incident. She stated that she last saw the resident on [DATE], at 12:50 AM, sitting in his
wheelchair in the second-floor hallway. She stated that the resident's daughter worked on the first floor of
the facility 11 PM to 7 AM shift and the resident often independently got onto the elevator and traveled from
the second floor to the first floor during this overnight shift. She arrived at 12:00 AM that night for her shift
(late for the shift). The funeral director was already on the floor when she arrived for her shift. She and the 2
nurse aides assisted him with another resident. Employee 5 (LPN) then returned to her medication cart.
Staff were unaware of Resident 3's whereabouts at the time. The funeral director left the floor. Employee 5
(LPN) assumed that the funeral director exited the building through the second-floor front doors. The funeral
director took the elevator and exited through the first floor exit doors. Employee 5 stated within one minute,
the front door buzzer sounded. She estimated that it took her 3 to 4 minutes to get to the front door. The
door was noted to be open when she arrived. She stated that she looked outside the door and did not see
or hear anything. She stated that she assumed that the funeral director had exited through the doors and
the doors did not close behind him. Employee 5 stated that she attempted to close the doors and re-alarm
the locking mechanism by entering the code 4 times before the system would work again. She stated that it
was very difficult to close the door. She also stated that the automatic handicap door opener on the inside
front door had not been functioning for months. She stated that the front door locking mechanism had also
been broken for months. Employee 5 explained the second-floor main entrance doors will be unlocked
during specific hours (8:00 AM to 4:00 PM) and free access is possible. These doors are equipped with a
safety feature. If you push on the door handlebar for a continuous 15 seconds, the lock will disengage and
open the door. An alarm sounds at the door during the 15 second time frame. This alarm does not sound on
the nursing units. An observation [DATE], at 1 PM at the second-floor nurses' station in the presence of the
NHA and DON, there was an intercom system located on the wall behind the nurse's desk. The intercom
was audio only and utilized only for the front entrance to the building. The system included a button to
release the locking mechanism of the front door. The NHA and DON could not state which staff utilized this
system. During an interview on [DATE], at 1:30 PM, the facility maintenance director and the corporate
maintenance director both stated that the remote door unlocking mechanism at the second-floor nurses'
station had been disconnected a long time ago and was not functional. However, an observation on that
date at 1:35 PM, along with the surveyor, the maintenance director and corporate maintenance director
observed that the remote unlocking mechanism at the second-floor nurses' station was operational. The
unlocking mechanism was then immediately disconnected by the maintenance director. They both
confirmed at that time that this remote unlocking mechanism should not have been in use at the facility.
During an interview [DATE], at 11:00 AM, the NHA stated that immediately following the incident on [DATE],
Employee 4 (RN supervisor) checked the functionality of the front door locking mechanism by pushing on
the door bar. He stated that this indicated that there were no issues with the door. He further stated that the
following morning, the NHA, DON, maintenance director and corporate administration also assessed the
function of the front door locking mechanism by pushing on the front door and assuring that the alarm
sounded and that the door could be reactivated by entering a code into the keypad located on the wall next
to the door. The NHA stated that there was no further assessment of the function of the door and that it was
not necessary to contact the manufacturer or any outside professional to ensure that the door was
functioning properly. During an interview [DATE], at 9:30 AM, the Nursing Home Administrator (NHA) and
Director of Nursing (DON) stated that prior to Resident 3's exit from the facility, the procedure to gain
entrance to the facility after regular hours from 8:00AM until 8:00PM
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395651
If continuation sheet
Page 6 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395651
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Birchwood Rehabilitation & Healthcare Center
395 Middle Road
Nanticoke, PA 18634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
(after receptionist leaves for the day) was to:Ring the bell located outside the second-floor main entrance
and staff at the second-floor nurses' station will speak to the visitor through the intercom. Staff have the
ability to release the locking mechanism of the front door via a release button associated with the intercom
system at the nurse station. There is no video capability at the nurses' station to identify the person at the
front door.Staff should then walk to the front door to identify the visitor. Put the code into the keypad located
on the wall next to the front door and admit the visitor. The NHA and DON could not confirm that at the time
of the elopement incident that staff did not engage the remote unlocking mechanism from the second floor
nursing station, opening the door. During interviews with the NHA, DON, and corporate administration on
[DATE], they all denied that the front door locking mechanism was not functioning properly and that
Resident 3 pushed on the fire release bar for the noted 15 seconds, releasing the lock, opening the door
and pushing himself out of the facility. A demonstration of the 15 second release of the door was conducted
[DATE], at approximately 11:00 AM by the NHA and corporate administrator observed by the surveyor. A
maximum amount of force had to be applied to the bar for the entire 15 seconds for the locking mechanism
to be released. Maximum pressure had to be applied to the door to manually open it. The facility's
conclusion was that the resident had wheeled himself to the second-floor main exit, pushed on the fire
release bars on the exit door for the 15 seconds it takes to release the locking mechanism on the door. The
alert alarm sounded at the door for 15 seconds. When the lock is released, an alarm sounds at the nurse's
station. The facility then stated that Employee 5 (LPN) responded to the front door (after the initial 15
seconds and walking from the nurse's station, through the closed double doors at the end of the hallway
then through the lobby to the front doors). She looked outside, saw no one, shut the door and reset the
alarm on the door before returning to the nursing unit. The facility confirmed that she did not conduct a
search for the resident. The facility's conclusion failed to mention the intercom/front door release button
located at the nurses' station as a possibility to have remotely open the door from the mechanism at the
nurses' station. It could not be determined how the resident exited the front doors. Surveyor observation of
the driveway revealed a steep hill that leads to a sharp left turn, another sharp left turn, traveling a total of
390 feet, finally crashing into an approximate 12-inch-high concrete curb, resulting in 2 fractures. Acute
comminuted fracture (bone broken into three or more pieces) of the right acetabulum (hip socket) extending
into the iliac crest and pubic ramus.Acute displaced fracture of the right inferior pubic ramusAcute
nondisplaced sacrococcygeal fracture (lower spine).Pelvic contusions and soft tissue injuries. The resident
had a tank of oxygen on his wheelchair at the time of the incident. The resident was wandering in the
facility. Staff were unaware that the resident had eloped from the building until notified by staff on a break,
outside the building. Staff failed to monitor the residents' whereabouts although the resident was at risk for
wandering and was noted to be confused prior to the elopement. Immediate Jeopardy was identified on
[DATE], at 12:30 PM. due to the facility's failure to timely identify a resident's absence from the facility and
prevent an elopement and failed to ensure that a resident deemed incompetent by the court was assessed
as capable to leave the facility against medical advice to prevent the resident's absence from the facility and
provide a safe environment with resident identification by staff and provision of supervision. The facility was
notified of the Immediate Jeopardy on [DATE], at 12:20 PM. and the IJ template was provided to the facility.
The facility's immediate action plan provided to the survey team at 9:00 AM on [DATE], was as follows:1.
The facility doors were checked for security function by the RN supervisor and the maintenance department
2. Residents with wander guard monitoring devices were checked for function.3. The 2 residents affected
were reassessed and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395651
If continuation sheet
Page 7 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395651
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Birchwood Rehabilitation & Healthcare Center
395 Middle Road
Nanticoke, PA 18634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
care plans updated4. Current residents in the facility were assessed for wandering/elopement risk and care
plans updated5. Facility staff were educated on facility policy/procedures regarding wandering, elopement,
and resident safety including how to conduct a complete ground search during a missing resident process
activation6. The DON completed audits on [DATE], and [DATE], to ensure that no other resident had been
affected7. An elopement drill was conducted [DATE], and will be conducted monthly on various shifts and
results reported to QAPI8. The facility interdisciplinary team and the medical director will review residents
who request to leave the facility against medical requests to determine if the resident is competent to be
able to make the decision to discharge from the facility.9. The facility IDT and Medical Director will review
residents who request to leave the facility AMA to determine if the resident is competent to be able to make
the decision to discharge from the facility. Residents deemed incompetent to make the decision will receive
support from the facility social service designee and further. Pull up for services as applicable. During the
onsite visit to the facility on [DATE], verification of the implementation of the facility's removal plan was
completed and the Immediate Jeopardy was lifted on [DATE], at 9:30 AM. 483.25(d)(1)(2) Free of Accidents
Hazards/Supervision/Devices. 28 Pa Code 201.18(b)(1) (e)(1) Management. 28 Pa Code 201.14(a)
Responsibility of Licensee. 28 Pa Code 211.12(c)(d)(1)(3)(5) Nursing Services.
Event ID:
Facility ID:
395651
If continuation sheet
Page 8 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395651
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Birchwood Rehabilitation & Healthcare Center
395 Middle Road
Nanticoke, PA 18634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0744
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a
review of clinical records and staff interview, it was determined the facility failed to develop and implement
an effective, individualized, person-centered care plan to address a resident's dementia-related behavioral
symptoms for one of 5 residents reviewed (Resident 1).Findings include: A review of the clinical record
revealed that Resident 1 was admitted to the facility on [DATE], with diagnoses including dementia (a
progressive condition involving cognitive decline, memory loss, and changes in personality and behavior)
and anxiety disorder (a mental health condition characterized by persistent worry or fear that interferes with
daily functioning). A quarterly Minimum Data Set (MDS an assessment completed periodically to plan
resident care) dated June 23, 2025, indicated that Resident 1 was moderately cognitively impaired with a
BIMS score of 12 (Brief Interview for Mental Status a tool to assess the resident's attention, orientation, and
the ability to register and recall new information, a score of 8-12 equates to moderate cognitive
impairment). A review of nursing documentation from April 20, 2025, through August 14, 2025, revealed
repeated instances of dementia related behavioral symptoms. These included verbal and physical
aggression toward staff (e.g., hitting, kicking, yelling), intrusion into other residents' rooms, refusals of care,
accusatory statements directed at staff, and physical aggression toward a visiting family member of another
resident. Documentation also noted the resident was often difficult to redirect. The resident's current care
plan for cognitive impairment related to dementia failed to identify these specific behaviors and lacked
individualized, person centered interventions to address and manage each behavioral symptom. There was
no documented evidence the care plan incorporated information based on a thorough assessment of the
resident's preferences, social history, customary routines, or personal interests, as required to support
effective behavioral management strategies. An interview with the Director of Nursing on August 14, 2025,
at 4:40 PM, confirmed the facility was unable to provide evidence of the development and implementation
of an individualized person-centered plan to address dementia-related behaviors.28 Pa Code 211.12
(c)(d)(1)(3)(5) Nursing services.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395651
If continuation sheet
Page 9 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395651
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Birchwood Rehabilitation & Healthcare Center
395 Middle Road
Nanticoke, PA 18634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Level of Harm - Minimal harm
or potential for actual harm
Based on a review of clinical records, select investigative reports, and employee job descriptions and staff
interview it was determined the facility's administration, Nursing Home Administrator and Director of
Nursing, failed to effectively use its resources to promote resident safety and maintain the highest
practicable physical and mental functioning of residents in the facility by failing to monitor one resident's
whereabouts and prevent an elopement for one (Resident 3) out of 5 sampled residents and failed to
ensure the safety and supervision of a resident who lacked decision-making capacity and required
protective oversight, allowing the resident to exit the building, placing the resident at risk for serious harm
(Resident2) which created an Immediate Jeopardy situation. Findings included: A review of the job
description for the Administrator dated October 7, 2024 revealed the administrator must be knowledgeable
of and demonstrate the ability to provide quality care by fostering a safe environment for residents and staff;
providing emotional and psychological support for the residents within the facility, direct and oversee the
day to day operation of the facility to ensure the highest degree of quality of care is maintained at all times
in accordance with current state and federal standards, and implement and enforce company policies and
procedures. The position responsibilities include, plan, develop, organize, implement, and direct programs
and activities. Assist departments in the use of departmental policies and procedures. Explain
interdepartmental rapport and foster a culture of teamwork, excellence, and safety. Assure that all
employees, residents, and visitors follow established policies and procedures. The facility failed to ensure
these responsibilities were carried out, as evidenced by the elopement of Resident 3 and the unsafe exit of
the building for Resident 2. This demonstrated a lack of effective oversight to address identified elopement
risks for at-risk residents. The Job Description for Direction of Nursing Services dated January 27, 2025
outlines responsibilities including planning, organizing, developing and directing the overall operation of the
resident care department in accordance with all current regulatory standards to ensure the highest degree
of quality care, knowledge of professional nursing theory and practice to provide first class patient care,
expert knowledge of policies, regulations and procedures governing resident care, expert knowledge of
medical equipment and instruments to administer resident care, demonstrate the ability to apply the
principles, methods, and techniques of professional nursing associated with long term resident care;
preparing and maintaining detailed records, writing reports, and responding to correspondence; cultivate
and manage effective working relationships with residents, medical staff, and the community; effectively
manage regulatory and company compliant quality control standards and demonstrate effective verbal and
written English communication. The position responsibilities include evaluate effects of care delivered and
assign special treatments when indicated, assure resident safety through nursing staff, integrate and
coordinate care with other disciplines, determine and schedule the staffing needs to meet the total care
needs of the residents, develop, implement, and maintain an effective staff orientation plan, ensure that
personnel follow established departmental policies and procedures and provide discipline as necessary.
The DON failed to provide adequate monitoring or to implement effective interventions to prevent Resident
3's elopement and Resident 2's unsafe exit from the facility. Additionally, there was insufficient coordination
of staff to ensure the safety of other residents at risk for elopement. Based on the findings the facility's
inability to implement and enforce policies to monitor Resident 3 and 2 and address elopement risks and an
unsafe discharge resulted in Immediate Jeopardy to the health and safety of 8 residents identified as at risk
for elopement. This demonstrates a systemic failure in the administration's oversight and resource
allocation to ensure a safe environment for residents. The deficiency cited
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395651
If continuation sheet
Page 10 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395651
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Birchwood Rehabilitation & Healthcare Center
395 Middle Road
Nanticoke, PA 18634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Level of Harm - Minimal harm
or potential for actual harm
under the Code of Federal Regulatory Groups for Long Term Care, Quality of Care (F689) 483.25(d)(1)(2)
Accidents, revealed the facility's administration did not fulfill essential job duties to ensure resident safety
and regulatory compliance. This included a failure to evaluate and mitigate risks associated with elopement
for identified at-risk residents. Refer F689. 28 Pa. Code: 201.14 (a) Responsibility of licensee. 28 Pa. Code:
201.18 (b)(1)(3) (e)(1) Management. 28 Pa. Code 211.12 (c)(d)(1) (2)(3)(5)Nursing services.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395651
If continuation sheet
Page 11 of 11