F 0569
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of facility policy, facility admission agreement, closed clinical records, resident account statements,
and staff interview, it was determined that the facility failed to convey resident fund account balance and
overpayment balance upon discharge in accordance with State law for three of three closed resident
records reviewed (Residents 1, 2, and 3).
Residents Affected - Some
Findings include:
A review of the facility policy, titled Resident Personal Funds, last revised [DATE], stated, Upon the
discharge, eviction, or death of a resident with a personal fund deposited with the facility, the facility will
convey within 30 days the resident's funds and a final account of those funds to the resident, or in the case
of death, the individual or probate jurisdiction administering the resident's estate, in accordance with State
law.
A review of the facility admission agreement stated the following,10.2 Refunds of Personal Funds. Any
personal funds or valuables of Resident held by the Facility will be refunded .within thirty (30) days after
Resident's discharge or death. In the event of Resident's death, such refund will be made to the duly
authorized representative of Resident's estate or to such entities or persons entitled to the refund under
current law.10.3 Refunds of Prepayments or Overpayments. Any prepayments or overpayments made by
Resident and held by the Facility will be refunded, subject to deductions for payment of any outstanding
bills or other amounts due the Facility, within thirty (30) days after Resident's discharge or death. In the
event of Resident's death, such refund will be made to the duly authorized representative of Resident's
estate or to such other entities or persons entitled to the refund under current law.
The closed clinical record confirmed that Resident 1 expired on [DATE]. Resident 1's account statement
indicated that the Authorized Representative should have received a refund of $180.24 (one hundred eighty
dollars and twenty-four cents). A refund check was not issued to the Authorized Representative until
[DATE].
The closed clinical record confirmed that Resident 2 was discharged on [DATE]. Resident 2's account
statement indicated that the Authorized Representative should have received a refund of $165.38(one
hundred sixty-five dollars and thirty-eight cents). A refund check was not issued to the Authorized
Representative until [DATE].
The closed clinical record confirmed that Resident 3 expired on [DATE]. Resident 3's Authorized
Representative prepaid for the entire month of [DATE]. Resident 3's account statement indicated an
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
395660
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395660
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Nursing & Rehabilitation Center
1000 Claremont Road
Carlisle, PA 17013
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0569
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
overpayment of $4,370.75 (four thousand, three hundred seventy dollars, and seventy-five cents). The
facility provided a copy of the canceled check that revealed the facility dated the check [DATE], and the paid
date was documented as [DATE].
During an interview with the Nursing Home Administrator (NHA) on [DATE], at approximately 1:00 PM, the
NHA was aware that refunds on account balances should occur within 30 days. The NHA had to contact the
corporate office for details of the refunds because they make the final approval.
28 Pa. Code 211.5(d) Clinical records
28 Pa Code: 201.18(e)(1) Management
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395660
If continuation sheet
Page 2 of 2