Public Record
Willow Brook Rehabilitation and Healthcare Center
Operated by Prestige Healthcare Administrative Services
From CMS
Facility profile
- CMS overall rating
- 5 / 5
- Certified beds
- 140
- Avg. residents per day
- 133.5
*CMS Five-Star
*CMS
*CMS
Inspection record
On record from CMS
- Health citations
- 9
- Fire safety findings
- 19
- Inspections on file
- 7
- Last inspection
- 2026-03-27
*CMS
*CMS
*CMS
*CMS
Citations
9 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0684Generalpotential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- 0755Generalpotential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0694Seriousimmediate jeopardy
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
- 0623Generalno actual harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- 0812Generalpotential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- 0656Generalpotential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- 0689Generalpotential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- 0690Generalpotential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspection history
Every health inspection on record
Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.
- View inspection reportInspection4 deficiencies
- View inspection reportInspectionFire Safety3 deficiencies
- View inspection reportInspectionFire Safety5 deficiencies
- Inspection2 deficiencies
F 0623 Level of Harm - Potential for minimal harm Residents Affected - Many Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT…
Read full statement of deficiencies - View inspection reportInspectionFire Safety2 deficiencies
- View inspection reportInspectionFire Safety9 deficiencies
- Inspection3 deficiencies
F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based…
Read full statement of deficiencies
Ownership
Prestige Healthcare Administrative Services
15nursing homes nationwide, in CMS records
FAQ
Questions and answers
- What is Willow Brook Rehabilitation and Healthcare Center?
- Willow Brook Rehabilitation and Healthcare Center is a Medicare- and Medicaid-certified nursing home in Kutztown, PA, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 395680.
- What is the CMS rating for Willow Brook Rehabilitation and Healthcare Center?
- Willow Brook Rehabilitation and Healthcare Center has a CMS overall rating of 5 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
- How many beds does Willow Brook Rehabilitation and Healthcare Center have?
- Willow Brook Rehabilitation and Healthcare Center is certified for 140 beds. It serves an average of 133.5 residents per day.
- How many citations does Willow Brook Rehabilitation and Healthcare Center have?
- Willow Brook Rehabilitation and Healthcare Center has 9 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was Willow Brook Rehabilitation and Healthcare Center last inspected?
- Willow Brook Rehabilitation and Healthcare Center was last inspected on March 27, 2026. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
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