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Inspection visit

Inspection

HIGHLANDS REHABILITATION AND HEALTHCARECMS #3956831 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0740 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Ensure each resident must receive and the facility must provide necessary behavioral health care and services. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, review of select facility policies, and staff interview, it was determined that the facility failed to provide behavior health care that was individualized to attain or maintain the highest practical physical, mental, or psychosocial well-being for one of five residents reviewed for behaviors (Resident 1). Findings include: The current facility policy entitled Behavioral Assessment, Intervention, and Monitoring, revealed the facility will provide and residents will receive behavioral health services as needed to attain or maintain the highest practicable physical, mental, and psychosocial well-being in accordance with the comprehensive assessment and plan of care. Behavior symptoms will be identified using facility-approved behavior screening tools and a comprehensive assessment. As part of the comprehensive assessment, staff will evaluate based on input from the resident, family, and caregivers, review of medical records, and general observations. The interdisciplinary team (IDT) will thoroughly evaluate new or changing behavior symptoms to identify underlying causes and address any modifiable factors that may have contributed to the resident's change in condition. The IDT will evaluate behavior symptoms in residents to determine the degree of severity, distress, and potential safety risk to the resident and develop a plan of care accordingly. The resident and family or representative will be involved in the development and implementation of the care plan. Resident and family involvement or attempts to include the resident and family in care planning and treatment will be documented. Interventions will be individualized and part of an overall care environment that supports physical, functional, and psychosocial needs, and strives to understand, prevent, or relieve resident's distress or loss of abilities. Interventions and approaches will be based on a detailed assessment of physical, psychological, and behavioral symptoms and their underlying causes, as well as the potential situational and environmental reasons for the behavior. The care plan will include, as a minimum: a description of the behavioral symptoms precipitating factors or situations, targeted and individualized interventions for the behavioral and/or psychological symptoms, specific and measurable goals for targeted behaviors, and how staff will monitor for effectiveness of the interventions. Non-pharmacological approaches will be utilized to the extent possible. The Director of Nursing, or designee will evaluate whether the staffing needs have changed based on the residents' acuity and their care plans. Additional staff and/or staff training will be provided if it is determined that the needs of the residents cannot be met with the current level of staff or staff training. If the resident is being treated for altered behavior or mood, the IDT will seek and document any improvements or worsening in the individual's behavior, mood, and function. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 395683 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 395683 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/27/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Highlands Rehabilitation and Healthcare 918 Main Street Laporte, PA 18626 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0740 Interventions will be adjusted based on the impact on behavior and other symptoms. Level of Harm - Minimal harm or potential for actual harm Clinical record review revealed the facility admitted Resident 1 on December 1, 2023, with diagnoses including Alzheimer's dementia and psychotic disorder. Residents Affected - Some Nursing documentation dated December 4, 2023, at 4:28 AM noted Resident 1 was ambulating in hallways and entering other resident rooms despite redirection from staff. When staff attempted to redirect, she became agitated, yelling, and raising her fists at the nurse aide. Nursing documentation dated December 4, 2023, at 1:48 PM noted Resident 1 came into the hallway with her pants around her ankles, yelling, cursing, grabbing, and trying to punch staff. Resident 1 walked up and down the hall attempting to go into multiple rooms, all while threatening everyone she saw. Nursing documentation dated December 6, 2023, at 9:20 PM revealed Resident 1 was wandering the hallways attempting to enter other resident rooms. Frequent redirection and diversion were unsuccessful at times and Resident 1 became agitated and raised her fists at staff. Nursing documentation dated December 7, 2023, at 1:53 AM noted Resident 1 was walking around in a pullup and would not put pants on. Resident 1 was raising her fists and swinging at staff who tried to talk to her while going in and out of other resident rooms. Residents were yelling at Resident 1 as she was waking them up at 2:00 AM. Nursing documentation dated December 7, 2023, at 4:18 AM noted Resident 1 was pacing, cornering, and beating staff with her fists. Documentation revealed Resident 1 was pushing staff, yelling, going into other resident rooms, unplugging fans, and televisions, undressing, and walking into male resident rooms naked, not easily redirected. Nursing documentation dated December 7, 2023, at 3:51 PM revealed Resident 1 attempted to enter behind the nurse's station, a licensed practical nurse (LPN) was closing the nurse's station door and Resident 1 proceeded to pinch and swing her fist at the nurse, leaving marks on the nurse. Nursing documentation dated December 7, 2023, at 4:26 PM noted Resident 1 became aggressive to two other residents while a nurse was passing medications. When the LPN intervened, she was struck on the side of the head multiple times. Nursing documentation dated December 7, 2023, at 5:24 PM revealed Resident 1 was in another resident's room when two nurse aides entered the room to redirect Resident 1. Documentation revealed Resident 1 punched the nurse aide multiple times and proceeded to grab the nurse aide with two hands by the neck. A nurse and a third nurse aid intervened, and the redirection had a positive effect for a very short amount of time. Nursing documentation dated December 7, 2023, at 8:00 PM revealed Resident 1 was aggressive to staff while in another resident's room. Staff attempted to redirect Resident 1 out of this room, and she began swinging closed fists at both nurse aides, kicking both nurse aides and the wall, resulting in a small abrasion to Resident 1's right knee. Nursing documentation dated December 8, 2023, at 9:49 PM noted Resident 1 was very combative after dinner, she was going into other resident rooms, and going through her roommate's items. When staff (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 395683 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 395683 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/27/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Highlands Rehabilitation and Healthcare 918 Main Street Laporte, PA 18626 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0740 attempted to redirect Resident 1, she punched staff in the chest. Level of Harm - Minimal harm or potential for actual harm Nursing documentation dated December 9, 2023, at 9:33 AM revealed Resident 1 was noted with behaviors of physical and verbal aggression towards staff and other residents. Resident 1 does not like to be redirected out of other resident rooms, when staff attempt to redirect, resident noted with increased agitation. Resident 1 responds with a closed fist swinging at staff and grabbing them by the neck. Residents Affected - Some Nursing documentation dated December 9, 2023, at 5:27 PM revealed Resident 1 continues with behaviors, placing herself on the floor in front of other resident wheelchairs and in front of the medication cart. Resident 1 refuses to get up off the floor, and when assisted up gets physically aggressive towards staff. Documentation revealed Resident 1 grabbed this nurse's face and attempted to grab her throat. Nursing documentation dated December 10, 2023, at 2:01 PM noted Resident 1 was very disruptive, in and out of other resident rooms and behaviors increase when being redirected, screaming, and yelling at staff and other residents. Nursing documentation dated December 10, 2023, at 4:03 PM revealed Resident 1 requested to go to the bathroom, then when walking back up the hall she ripped the pictures off the wall and threw them on the floor. Resident 1 became physically aggressive with staff, swinging closed fists and connecting with the LPNs face. Staff noted Resident 1 was not able to be redirected. Nursing documentation dated December 10, 2023, at 4:29 PM indicated staff reported more aggressive behaviors, and Resident 1 assaulted the nurse aide with a walker. Nursing documentation dated December 10, 2023, at 4:53 PM revealed Resident 1 was in bed for approximately 15 minutes and then taking large pictures off the wall by Resident room [ROOM NUMBER]. Resident 1 went into the dining room and was noted to be antagonizing other residents and attempting to put a chair into the Christmas tree. Documentation revealed Resident 1 continued to be unable to be redirected. Nursing documentation dated December 11, 2023, at 3:30 AM revealed upon waking in shift Resident 1 started going into other resident rooms, yelling, and touching their belongings, causing other residents to become upset. Staff made attempts to redirect the resident and Resident 1 was noted to become aggressive with staff. Nursing documentation dated December 12, 2023, at 4:37 PM noted Resident 1 had increased agitation this shift. Resident 1 struck the LPN twice in the face, scratched the chest of another staff member, and cornered at third. Nursing documentation dated December 12, 2023, at 9:40 PM noted Resident 1 was extremely aggressive all shift. Resident 1 was hitting, punching, pinching, scratching, and rummaging through other resident belongings. All attempts to redirect had negative effects and led to the resident making false accusations of physical and sexual abuse from staff and other residents she was near. Nursing documentation dated December 13, 2023, at 8:32 PM noted Resident 1 hit another resident in the back. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 395683 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 395683 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/27/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Highlands Rehabilitation and Healthcare 918 Main Street Laporte, PA 18626 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0740 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Nursing documentation dated December 14, 2023, at 10:13 PM revealed Resident 1 was hitting and punching staff, unable to be redirected due to resident becoming physically aggressive. Nursing documentation dated December 23, 2023, at 7:55 PM noted Resident 1 with increased behaviors, ambulating by the medication cart grabbing the mouse and pulling the computer off the cart smashing the protective outer ring around the screen. Resident 1 then went into other resident rooms causing verbal altercations. A review of Resident 1's behavior tracking on the Treatment Administration Record (TAR) dated December 2023 revealed no documentation that the facility was monitoring Resident 1's aggressive behavior. A review of Resident 1's plan of care initiated on December 1, 2023, and revised on December 18, 2023, revealed Resident 1 was at risk for behavior symptoms of wandering into other resident rooms, refusing to leave rooms, aggression towards staff related to cognitive loss and mental health. The goal was for Resident 1 to accept care and medications as prescribed. The only interventions listed were administering Resident 1's medication per physician order, attempting psychotropic drug reduction per physician orders, and psych referral as needed. An interview with the Nursing Home Administrator and Director of Nursing on December 27, 2023, at 2:38 PM confirmed the above findings. The Nursing Home Administrator indicated there was no documentation of a comprehensive assessment evaluating input from family and caregivers or attempts to include them in the development and implementation of her care planning and treatment. The facility failed to provide behavioral health care and services that involved an interdisciplinary approach, including individualized approaches to Resident 1's care. 28 Pa. Code 211.12(d)(1)(2)(3) Nursing services FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 395683 If continuation sheet Page 4 of 4

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0740GeneralS&S Epotential for harm

    F740 - Behavioral health services

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

FAQ · About this visit

Common questions about this visit

What happened during the December 27, 2023 survey of HIGHLANDS REHABILITATION AND HEALTHCARE?

This was a inspection survey of HIGHLANDS REHABILITATION AND HEALTHCARE on December 27, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at HIGHLANDS REHABILITATION AND HEALTHCARE on December 27, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Ensure each resident must receive and the facility must provide necessary behavioral health care and services."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.