F 0563
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, review of clinical records and staff interviews, it was determined that the facility
failed to ensure that one of 12 residents reviewed was able to received visitors. (Resident R1)
Residents Affected - Few
Findings include:
CMS issued guidance to the previously released QSO-NH-20-39 originally issued on 9/17/20 and revised
on 11/12/21 regarding visitation in nursing homes. This revised guidance stated that, Visitation is now
allowed for all residents at all times This will be implemented immediately by nursing home facilities.
Review or Resident R1's Quarterly Minimum Data Set (MDS-federal mandated process for clinical
assessment for all residents) dated May 2, 2024, revealed that Resident R1 entered the facility February
18, 2024, with diagnoses of anemia (blood disorder occurring when the blood lacks adequate healthy red
blood cells), hypertension (also known as high blood pressure is a condition in which the blood pressure in
artery is persistently elevated), diabetes mellitus (a metabolic disease involving inappropriately elevated
blood glucose levels), hyperlipidemia (a chronic metabolic disorder characterized by elevated levels of lipids
in the blood), hemiplegia (paralysis that effects one side of the body that results from disease or injury of
the brain), anxiety (a mental condition characterized by excessive apprehensiveness about real or
perceived thoughts), depression (a mood disorder that causes a persistent feeling of sadness and loss of
interest),and asthma (a chronic lung disease that causes the airways to become inflamed and narrow
making breathing difficult). Resident R1's Brief Interview for Mental Status (BIMS) measuring cognitive
abilities received a BIMS score of 9 suggesting moderately impaired cognition.
.
Review of Resident R1's nursing note dated June 6, 2024, revealed IDT (Interdisciplinary team) attempted
to conduct care conference with [resident's friend and emergency contact], regarding the resident's
emergency contact aggressive behaviors with staff. During meeting [the resident's emergency contact] was
aggressive using profanity and unable to redirect. IDT was unable to continue the meeting, will reschedule.
Further review of Resident R1's social service documentation dated June 4, 2024, stated IDT team met
with [resident's friend and emergency contact], educated to coordinate with business office and facility
management in financial matters.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
395687
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395687
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/21/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
York Nursing and Rehabilitation Center
7101 Old York Road
Philadelphia, PA 19126
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0563
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Interview with Resident R1's friend and emergency contact on June 21, 2024, at 9:42 a.m., revealed that
he was called to come to the facility for an emergency meeting regarding Resident R1. The conference was
attended by himself, the Nursing Home Administrator (NHA), Employee E1, the Director of Nursing (DON),
Employee E2, and three other employees not introduced. During the conference, he was accused of
stealing money from his friends Resident R1 and Resident R2. He stated that he was told he is not allowed
in the building.
Interview with Resident R1 June 21,2024 at 11:02 a.m. revealed that resident was told by her friend and
that he was not allowed to visit her, he was banned from the facility. Resident R1 stated that he was not
allowed in the facility because they (Administration) accused her friend of stealing money from her.
Resident R1 stated that she has been friends for over twenty-two years and sometimes she has given him
money to purchase stuff for her.
Observation of Resident R1 during the above interview revealed Resident R1 visibly very upset by her
friend not being allowed to visit her.
Interview with Receptionist supervisor Employee E7, June 21,2024 at 10:52 a.m. revealed that, she has
been employed by the facility for three years and admit being able to recognize the residents and recognize
most of the visitors. Employee E7 confirmed knowing and recognizing Resident R1' friend. Employee E7
stated that on June 14, 2024, Resident R1's friend entered the building along with a bag of items intended
for Resident R1. Employee E7 stated that she told the visitor that he was not allowed to enter the facility, he
let the bag of items with Employee E7 to deliver to Resident R1. Employee E7 stated that she was told by
the facility that this resident's visitor was not allowed to enter the building pending an investigation.
Employee E7 denied knowing anything further of the investigation.
Requests to NHA, Employee E1, of investigation was declined based on the failure to conduct a proper
investigation.
Interview with NHA Employee E1, DON, Employee E2, and ADON (Assistant Director of Nursing),
Employee E3 on June 21, 2024, at 1:59 p.m. confirmed Resident R1's friend was requested to join a
meeting on June 6, 2024. The meeting was arranged to investigate concerns regarding Resident R1's
finances. Employee E1 stated that it was brought to the attention of the administration that an employee
had concerns that Resident R1 and Resident R2 were being coached to withdraw money by Resident R1's
friend. The unidentified employee stated that she overheard a phone conversation between Resident R1's
friend and Resident R1 that seemed to be aggressive. Further interview with E1, E2, and E3 indicated that
the meeting became emotionally intense, Resident R1's friend behavior was acrimonious and meeting
concluded. Employee E1 denied any discussion or instruction of not being allowed in the building. When
Employee E1 and E2 were questioned why the receptionist Employee E7 stated that she was told he was
not allowed pending an investigation. The response was that it was unknown why Employee E7 said that.
28 Pa. Code 201.14(a) Responsibility of licensee
28 Pa. Code 201.18(b)(3) Management
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395687
If continuation sheet
Page 2 of 2