F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, clinical record review, and resident and staff interview, it was determined that the
facility failed to protect the personal privacy rights of one of six residents sampled (Resident 1).
Residents Affected - Few
Findings include:
During an observation of Resident 1's room on July 23, 2024 at approximately 10:15 AM a hand written
sign was observed taped to the back of the resident's bed which read R Limb alert (RUE) NO IV, lab draws,
BPs or tight clothing.
Interview with Resident 1 and her daughter on July 23, 2024, at 10:20 AM revealed that they did not know
why that sign was posted behind the resident's bed. They stated they did not put the sign there, the facility
did. When asked Resident 1 stated there was no reason that they could not use her right arm. She stated
no one ever mentioned to her that her right arm should not be used. Resident 1 then asked if the sign could
be removed from the wall behind her bed.
A review of the resident's clinical record indicated her right arm should not be used for blood draws, but did
not identify the clinical reason or diagnosis.
Interview with the Nursing Home Administrator (NHA) on July 23, 2024 at 3:00 PM revealed that the NHA
was unable to provide information regarding the reason for this sign posted behind the resident's bed, that
failed to assure the resident's personal privacy.
28 Pa. Code 201.29 (a) Resident rights
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
395717
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Nursing and Rehabilitation Center
100 Florida Avenue
Scranton, PA 18505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, clinical record review and resident and staff interview, it was determined that the facility failed
to ensure that a resident's comprehensive care plan included the care the resident required to attain the
resident's highest practical physical well-being for one resident out of six reviewed (Resident 1).
Findings including:
Clinical record review revealed that Resident 1 was admitted to the facility on [DATE], with diagnoses to
include a displaced fracture of the right lower leg (broken ankle) with history of falls.
An interview and observation of Resident 1 at 10:00AM on July 23, 2024, revealed that the resident had a
blue hard cast on her right leg, that extended from the base of her toes to just below her knee.
A review of the resident's current plan of care initially, dated May 30, 2024, revealed that the presence of
the cast or the need for assessment of her exposed toes to ensure that adequate color, circulation,
sensation and mobility was present without swelling, was not included on the resident's care plan.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395717
If continuation sheet
Page 2 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Nursing and Rehabilitation Center
100 Florida Avenue
Scranton, PA 18505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of clinical records and staff interview it was determined that the facility failed to provide nursing
services consistent with professional standards of practice for one resident (Resident 1) out of six residents
reviewed by failing to assure prompt and necessary treatment for treatment for a resident's complaints of
physical discomfort, painful urination, which delayed diagnosis and treatment of a salmonella infection.
Residents Affected - Few
Findings included:
According to the Pennsylvania Code, Title 49, Professional and Vocational Standards, State Board of
Nursing, 21.292a. CRNP (Certified Registered Nurse Practitioner) Practice (b)(1)(2) indicates (b) When
acting in collaboration with a physician as set forth in a collaborative agreement and within the CRNP's
specialty, a CRNP may:
(1) Perform comprehensive assessments of patients and establish medical diagnoses.
(2) Order, perform and supervise diagnostic tests for patients and, to the extent the interpretation of
diagnostic tests is within the scope of the CRNP's specialty and consistent with the collaborative
agreement, may interpret diagnostic tests.
A review of clinical record revealed Resident 1 was admitted to the facility on [DATE], with diagnoses, of the
fracture of right ankle, muscle weakness and high blood pressure.
A review of an admission MDS (Minimum Data Set - a federally mandated standardized assessment
conducted at specific intervals to plan resident care) dated June 4, 2024, revealed that Resident 1 was
moderately cognitively impaired with a BIMS score of 11 (Brief Interview for Mental Status tool used to
screen cognitive condition of residents) and required staff assistance with activities of daily living and had a
history of falls. The resident had a cast to her right lower leg due to fractured ankle.
During an interview with this resident conducted on July 23, 2024, at 10:00 AM the resident stated that a
few weeks ago she starting having burning, pressure and discomfort when she urinated. She stated the
CRNP (certified registered nurse practitioner) examined her and the CRNP informed the resident that she
would test her urine. The resident stated that this urine test was not completed until several days after the
CRNP visit with the resident, until the resident voiced a complaint to Employee 1, LPN, licensed practical
nurse (LPN), who contacted the physician, obtained an order and a urine sample to test the resident's
urine. During the interview, the resident stated that she very upset that the urine test was delayed, and
treatment was not started for many days because she continued to have discomfort when urinating.
A review of the resident's clinical record revealed a note written by the CRNP dated July 8, 2024, which
indicated that she spent 30 minutes with the resident assessing the resident and answering questions. The
entry noted that the resident complained of dysuria (pain or burning sensation while passing urine) and the
CRNP noted check UA C/S (Urinalysis culture and sensitivity urine test and urine culture is a method to
grow and identify bacteria that may be in the urine. The sensitivity test helps select the best medicine to
treat the infection). However, a review of physician orders revealed that the CRNP did not order a UA/C&S
on this date.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395717
If continuation sheet
Page 3 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Nursing and Rehabilitation Center
100 Florida Avenue
Scranton, PA 18505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Documentation in the resident's clinical record dated July 13, 2024 written by Employee 1, LPN, at 3:55 PM
indicated that a U/A C&S was obtained related to the resident's complaints of burning and pain with
urination. This nurse's note was written late, the sample was obtained in the morning as indicated by the
results. The courier service was contacted to pick up the sample.
Interview with the resident on July 23, 2024, at 11 AM confirmed that it was Employee 1 who finally
contacted the doctor obtain an order and get her urine sample.
A review of the results of the resident's urine test, dated as reported July 17, 2024, at 1:52 PM revealed
Salmonella (infection caused by salmonella bacteria that generally affects the intestinal tract, and
occasionally the bloodstream and other organs due to eating or drinking contaminated food or water by
contact with infected people or animals, or through contact with contaminated environmental sources) and
Proteus Mirabilis (bacteria found in digestive tract).
An antibiotic was ordered on July 18, 2024, Ampicillin 500 mg one capsule three times a day. The resident
had a medication allergy and this antibiotic had to be changed to Ciprofloxacin 250 mg one tablet every 12
hours. The resident received her first dose of antibiotic treatment on July 18, 2024, at 5:13 PM, 10 days
after the resident's complaint was made to the CRNP of the resident's pain during urination.
Interview with Resident 1 on July 23, 2024 at 11:00 AM confirmed she waited days for treatment for her
painful urination. She stated that Employee 1 finally listened to her and obtained an order for a urinalysis
which identified the infection requiring treatment. The resident stated that she was very upset that she was
admitted to the facility for therapy for a broken ankle and she ended up with a foodbourne infection illness.
The facility failed to timely address the resident's physical complaints. The resident made the CRNP aware
of her complaints of dysuria on July 8, 2024, and recommended a UA C&S be completed, which was not
obtained until five days later due to the resident's continued complaints. Treatment did not begin until July
18, 2024, ten days after the resident reported her complaints.
During an interview on July 23, 2024, at approximately 3:00PM the NHA confirmed the resident was not
timely treated for her infection.
28. Pa. Code 211.2 (d)(3)(5) Medical director.
28 Pa. Code 211.12 (c)(d)(1)(3)(5) Nursing Services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395717
If continuation sheet
Page 4 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Nursing and Rehabilitation Center
100 Florida Avenue
Scranton, PA 18505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and staff interview, it was determined the facility failed to maintain an environment free of
potential accident hazards on one of two floors (second floor).
Findings include:
Observation on July 23, 2024 from 9:00 AM through 2:30 PM the following:
On the second floor unit residents were observed ambulating in the hallways and and self-propelling in
wheelchairs. At this time two air purifier units were plugged into wall outlets on each side of the hallway
near resident room [ROOM NUMBER] and 13. The units were not secured, and moveable and obstructed
continued access to the handrails on that side of the corridor and also not secured in any manner to
prevent tipping. The cords and plugs created a potential tripping hazard.
A plastic container with three drawers was observed in the hallway near room [ROOM NUMBER], which
contained rubber gloves, protective gowns and masks, obstructing access to the handrail
An air purifier unit was observed plugged into the wall outlet in the 200 hallway near room [ROOM
NUMBER], 300 hallway near 301 and 400 hallway near room [ROOM NUMBER] and 406. The units were
not secured, and moveable and obstructed continued access to the handrails on that side of the corridor
and also not secured in any manner to prevent tipping. The cords and plugs created a potential tripping
hazard.
Plastic containers with drawers were also located in the 300 hallway near resident room [ROOM NUMBER]
and in the 400 hallway near room [ROOM NUMBER], obstructing access to the handrails.
Interview the nursing home administrator (NHA) on July 23, 2024 at approximately 3:00 PM revealed the
facility the air purifiers were placed in the corridors prior to her employment and agreed that the items
positioned in the hallway impeded access to the handrails and created obstacles to residents' mobility in
the hallways.
28 Pa. Code 201.18 (e)(2.1) Management
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395717
If continuation sheet
Page 5 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Nursing and Rehabilitation Center
100 Florida Avenue
Scranton, PA 18505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop
corrective plans of action.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a
review clinical records and facility documentation and interviews with residents and staff it was determined
that the facility failed to demonstrate that its quality assurance program fully investigated and analyzed
causes of adverse events, a resident's diagnosed salmonella infection, to evaluate the adequacy of the
facility's response to the foodborne illness and implement any applicable performance improvement
activities.
Findings included:
Findings include:
A review of the clinical record revealed that Resident 1 was admitted to the facility on [DATE], with a
diagnosis of a fractured ankle. An interview with Resident 1 on July 23, 2024, at 10:00 AM revealed she
had concerns with food served at the facility. She stated the food the food served was extremely salty. She
stated that she received food items that she disliked, including soft cooked eggs, egg whites, baloney
sandwiches and a variety of other foods prepared by the facility that were not to her liking. She stated she
also received greasy silverware at meals. As a result, she stated that she decided she no longer wanted to
eat the facility's food and requested her daughter to bring her food and meals to her at the facility.
Resident 1 continued to explain during interview on July 23, 2024, at 11 AM that she began to have
stomach discomfort and burning on urination and was seen by the CRNP (certified registered nurse
practitioner) on July 8, 2024, who recommended a urinalysis with culture and sensitivity.
Review of the clinical record revealed after a delay in obtaining the urinalysis, a result of Salmonella was
reported to the facility on July 17, 2024, and antibiotic treatment initiated for the resident July 18, 2024.
A review of facility documentation dated July 19, 2024, revealed that Employee 2 a Registered Nurse (RN)
relayed to a representative from the local district Community Health Department that this resident's daily
meals are provided by her family.
Continued interview with the resident on July 23, 2024, at 11 AM revealed that the resident stated that the
facility informed she and her that the resident contracted the foodborne illness from the meals her daughter
brought in to the facility. However, the resident stated that her daughter does not bring in all her meals and
food and that she does consume some of the facility's food and beverages.
Additionally, the facility did not evaluate staff practice in the dietary department and assure current
awareness of food safety practices and that facility staff were following proper procedures to prevent
foodborne illness such as proper handwashing, ensuring food is cooked to proper temperatures, fruits and
vegetables washed or peeled properly, and ensuring milk and dairy products are pasteurized.
The facility also did not evaluate the storage practices for the food the resident's daughter brings to the
facility, including storage duration and appropriate temperatures.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395717
If continuation sheet
Page 6 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Nursing and Rehabilitation Center
100 Florida Avenue
Scranton, PA 18505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
The facility did not provide any training or education regarding the prevention of foodborne illness for facility
staff as a result of the salmonella infection.
Interview with the Nursing Home Administrator on July 23, 2024 at 3:00 PM confirmed the facility did not
initiate quality improvement activities in response to the resident's positive diagnosis of Salmonella and
took no action internally, despite lack of evidence as to the conclusive source of the infection. The NHA
stated that the facility did not consider the possibility that the facility was the potential source of the
resident's infection.
28 Pa. Code 201.18 (e )(2)(3) Management
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395717
If continuation sheet
Page 7 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Nursing and Rehabilitation Center
100 Florida Avenue
Scranton, PA 18505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on review of the facility's infection control tracking log and staff interview, it was determined the
facility failed to maintain and implement a comprehensive program to monitor and prevent infections in the
facility.
Residents Affected - Some
Findings include:
A review of the facility's policy entitled Infection Control Policies and Practices (not dated), conducted
during the survey ending July 23, 2024, revealed that the facility's infection control policies are intended to
facilitate maintaining a safe sanitary comfortable environment and help prevent and manage transmission
of disease and infections.
A review of the facility's infection control data provided during the survey of July 23, 2024, revealed that the
facility's infection control program failed to reflect an operational system to monitor and investigate causes
of infection and manner of spread. There was no evidence of a functional system, which enabled the facility
to analyze clusters, changes in prevalent organisms, or increases in the rate of infection in a timely manner.
A review of facility monthly infection control logs for June 2024 and July 2024, revealed the monthly line
listing failed to consistently include the type of infection, pathogen, start date of antibiotic and length,
precaution type and resolution date.
The facility failed to demonstrate a functioning system for surveillance for routine, ongoing, and systematic
collection, analysis, interpretation, and dissemination of surveillance data to identify infections (i.e., HAI and
community-acquired), infection risks, communicable disease outbreaks, and to maintain or improve resident
health status. The facility was unable to demonstrate how it tracks infections and addresses any areas
needing corrective action.
Resident 1 was diagnosed with Salmonella, a bacterial infection foodborne illness on July 17, 2024,
revealed by a urinalysis from July 13, 2024. However, this infection was not included in the data and no
plans for any intervention with staff and residents to deter similar infections.
There was no indication that the limited data that was compiled was then evaluated to determine what
could be done to prevent the spread or recurrence of infections within the facility.
28 Pa. Code 211.12 (c)(d)(5) Nursing services.
28 Pa. Code 211.10 (a)(d) Resident care policies
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395717
If continuation sheet
Page 8 of 8