F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of facility policy, resident interviews, observation, and staff interviews, it was determined that the
facility failed to provide prompt assistance to meet residents care needs for five of fifteen residents who
require care (Residents R1, R2, R3, R4 and R5).
Findings included:
Review of facility policy Resident Rights last reviewed 11/01/24, indicated employees shall treat all
residents with kindness, respect, and dignity. Federal and state laws guarantee certain basic rights to all
residents of this facility. These rights include the resident's right to a dignified existence, be treated with
respect, kindness and dignity.
The Long-Term Care Facility Resident Assessment Instrument (RAI) User's Manual, which provides
instructions and guidelines for completing required Minimum Data Set (MDS) assessments (mandated
assessments of a resident's abilities and care needs), dated October 2023, indicated that a BIMS (Brief
Interview of Mental Status) is a brief screener that aids in detecting cognitive impairment. Scores from a
BIMS assessment suggests the following distributions:
13 - 15: cognitively intact
8 - 12: moderately impaired
0 - 7: severe impairment
Review of the clinical record revealed Resident R1 was originally admitted to the facility on [DATE].
Review of the MDS dated [DATE], Review of Section I, did not have diagnosis listed. The admission record
did included diagnoses of nontraumatic intracerebral hemorrhage in hemisphere, subcortical (subtype of a
stroke) and ambulatory dysfunction (difficulty in walking). Review of Section C: Cognitive Patterns,
indicated, intact cognition with a BIMS Score of 15. Review of Section G: indicated Resident R1 required
one-person physical assist for bed mobility and no documentation for toilet use.
During an interview with Resident R1 on 4/3/25, at 11:54 a.m. the following was stated: On the weekend I
laid in poop from 6 p.m. to 2 a.m . I used the call bell a couple of times over these hours so I could get my
brief changed. The first time the staff came in and turned off the light and said, it isn't time. The second time
staff came in turned off the light and said, we will get here when we
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
395731
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395731
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Hills Post Acute
60 Highland Road
Bethel Park, PA 15102
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
feel like it.
Level of Harm - Minimal harm
or potential for actual harm
Review of the clinical record revealed Resident R2 was originally admitted to the facility on [DATE].
Residents Affected - Some
Review of the MDS dated [DATE], included diagnoses of coronary artery disease (reduced blood flow to the
heart muscle) and heart failure (heart cannot keep up with its workload). Review of Section C: Cognitive
Patterns, indicated, intact cognition with a BIMS Score of 13. Review of Section GG: 0130 Functional
Abilities, indicated Resident R2 was dependent for toileting hygiene.
During an interview with Resident R2 on 4/3/25, at 11:14 a.m. the following was stated: You often wait when
you use the call light to get changed. The staff come in and turn of the light and leave, they say they will be
back and maybe if you're lucky they come in a half hour, if you're not lucky you can wait hours. I have sat in
my poop for a half hour up to two hours. Talk to my roommate, its worse for her, she can tell you how it is.
Review of the clinical record revealed Resident R3 was originally admitted to the facility on [DATE].
Review of the MDS dated [DATE], included diagnoses of nondisplaced fracture of anterior wall of right
acetabulum (broken right hip) and anemia (low red blood cells). Review of Section C: Cognitive Patterns,
indicated, intact cognition with a BIMS Score of 13. Review of Section GG: 0130 Functional Abilities,
indicated Resident R3 was dependent for toileting hygiene.
During an interview with Resident R3 on 4/3/25, at 11:30 a.m. the following was stated: You wait when you
use the call light for everything including getting changed. The staff come in and turn off the light and leave,
they say your aide or nurse is on break, they will tell them to come when their break is over. They said I use
my call light too much; I tell them I have a broken hip I can't do things for myself. The longest I sat in poop
and pee in my diaper was three and a half hours.
Review of the clinical record revealed Resident R4 was originally admitted to the facility on [DATE].
Review of the MDS dated [DATE], included diagnoses of coronary artery disease (reduced blood flow to the
heart muscle) renal insufficiency (kidneys aren't function properly) and hypertension (high blood pressure).
Review of Section C: Cognitive Patterns, indicated, moderately impaired cognition with a BIMS Score of 9.
Review of Section GG: 0130 Functional Abilities, indicated Resident R4 was substantial/maximal
assistance for toileting hygiene.
During an interview with Resident R4 on 4/3/25, at 11:40 a.m. the following was stated: Just this past week
I sat in my bowel movement close to an hour if not a bit longer. It happens time to time here. I have a
catheter, so peeing is not a problem, but the other is. I don't use my light much, at night they turn it off and
say they will be back, I wait and then press the button again.
Review of the clinical record revealed Resident R5 was readmitted to the facility on [DATE].
Review of the MDS dated [DATE], included diagnoses of anemia (low red blood cells) and heart failure
(heart cannot keep up with its workload). Review of Section C: Cognitive Patterns, indicated, intact
cognition with a BIMS Score of 14. Review of Section GG: 0130 Functional Abilities, indicated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395731
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395731
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Hills Post Acute
60 Highland Road
Bethel Park, PA 15102
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Resident R5 was dependent for toileting hygiene.
Level of Harm - Minimal harm
or potential for actual harm
During an interview with Resident R5 on 4/3/25, at 11:00 a.m. the following was stated: They are busy, and
you have to wait to get changed. Once in a while I had to wait more than a half hour when I move my
bowels to be changed. They will come in and turn off the light and will come back when they can, they are
busy.
Residents Affected - Some
During an interview on 4/3/25, at approximately 1:10 p.m. the Nursing Home Administrator and the Director
of Nursing confirmed the facility failed to provide an environment and care to promote dignity for each
resident's quality of life for five of fifteen residents.
28 Pa. Code 211.12 (a)(c)(d)(4)(5) Nursing Services
28 Pa. Code 201.29 (j) Resident Rights
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395731
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395731
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Hills Post Acute
60 Highland Road
Bethel Park, PA 15102
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in
charge on each shift.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of facility policy, resident interviews, observation, and staff interviews, it was determined that the
facility failed to ensure sufficient staffing to meet residents care needs for five of fifteen residents who
require care (Residents R1, R2, R3, R4 and R5).
Findings include:
Review of the facility policy, Answering the Call Light dated 11/1/24, indicated the facility will listen to the
resident's request, do what the resident asks if permitted, if you promised the resident you will return with
an item or information, do so promptly. If assistance is needed when you enter the room, summon help by
using the call signal.
Review of the clinical record revealed Resident R1 was originally admitted to the facility on [DATE].
Review of the MDS dated [DATE], Review of Section I, did not have diagnosis listed. The admission record
did included diagnoses of nontraumatic intracerebral hemorrhage in hemisphere, subcortical (subtype of a
stroke) and ambulatory dysfunction (difficulty in walking). Review of Section C: Cognitive Patterns,
indicated, intact cognition with a BIMS Score of 15. Review of Section G: indicated Resident R1 required
one-person physical assist for bed mobility and no documentation for toilet use.
During an interview with Resident R1 on 4/3/25, at 11:54 a.m. the following was stated: On the weekend I
laid in poop from 6 p.m. to 2 a.m . I used the call bell a couple of times over these hours so I could get my
brief changed. The first time the staff came in and turned off the light and said, it isn't time. The second time
staff came in turned off the light and said, we will get here when we feel like it. They need more staff or staff
who will do their job.
Review of the clinical record revealed Resident R2 was originally admitted to the facility on [DATE].
Review of the MDS dated [DATE], included diagnoses of coronary artery disease (reduced blood flow to the
heart muscle) and heart failure (heart cannot keep up with its workload). Review of Section C: Cognitive
Patterns, indicated, intact cognition with a BIMS Score of 13. Review of Section GG: 0130 Functional
Abilities, indicated Resident R2 was dependent for toileting hygiene.
During an interview with Resident R2 on 4/3/25, at 11:14 a.m. the following was stated: You often wait when
you use the call light to get changed. The staff come in and turn of the light and leave, they say they will be
back and maybe if you're lucky they come in a half hour, if you're not lucky you can wait hours. I have sat in
my poop for a half hour up to two hours. Talk to my roommate, its worse for her, she can tell you how it is.
They need more help here.
Review of the clinical record revealed Resident R3 was originally admitted to the facility on [DATE].
Review of the MDS dated [DATE], included diagnoses of nondisplaced fracture of anterior wall of right
acetabulum (broken right hip) and anemia (low red blood cells). Review of Section C: Cognitive
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395731
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395731
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Hills Post Acute
60 Highland Road
Bethel Park, PA 15102
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Patterns, indicated, intact cognition with a BIMS Score of 13. Review of Section GG: 0130 Functional
Abilities, indicated Resident R3 was dependent for toileting hygiene.
During an interview with Resident R3 on 4/3/25, at 11:30 a.m. the following was stated: You wait when you
use the call light for everything including getting changed. The staff come in and turn off the light and leave,
they say your aide or nurse is on break, they will tell them to come when their break is over. They said I use
my call light too much; I tell them I have a broken hip I can't do things for myself. The longest I sat in poop
and pee in my diaper was three and a half hours. Some staff doesn't want to help and maybe some are too
busy.
Review of the clinical record revealed Resident R4 was originally admitted to the facility on [DATE].
Review of the MDS dated [DATE], included diagnoses of coronary artery disease (reduced blood flow to the
heart muscle) renal insufficiency (kidneys aren't function properly) and hypertension (high blood pressure).
Review of Section C: Cognitive Patterns, indicated, moderately impaired cognition with a BIMS Score of 9.
Review of Section GG: 0130 Functional Abilities, indicated Resident R4 was substantial/maximal
assistance for toileting hygiene.
During an interview with Resident R4 on 4/3/25, at 11:40 a.m. the following was stated: Just this past week
I sat in my bowel movement close to an hour if not a bit longer. It happens time to time here. I have a
catheter, so peeing is not a problem, but the other is. I don't use my light much, at night they turn it off and
say they will be back, I wait and then press the button again.
Review of the clinical record revealed Resident R5 was readmitted to the facility on [DATE].
Review of the MDS dated [DATE], included diagnoses of anemia (low red blood cells) and heart failure
(heart cannot keep up with its workload). Review of Section C: Cognitive Patterns, indicated, intact
cognition with a BIMS Score of 14. Review of Section GG: 0130 Functional Abilities, indicated Resident R5
was dependent for toileting hygiene.
During an interview with Resident R5 on 4/3/25, at 11:00 a.m. the following was stated: They are busy, and
you have to wait to get changed. Once in a while I had to wait more than a half hour when I move my
bowels to be changed. They will come in and turn off the light and will come back when they can, they are
busy.
During an interview on 4/3/25, at approximately 1:10 p.m. the Nursing Home Administrator and the Director
of Nursing confirmed the facility failed to ensure sufficient staffing to meet resident need for each resident's
quality of care for five of fifteen residents.
28 Pa. Code 201.14(a) Responsibility of licensee.
28 Pa. Code 211.12(d)(1)(3)(5) Nursing services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395731
If continuation sheet
Page 5 of 5