F 0805
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual
needs.
Based on a review of facility policy, observations, and staff interviews it was determined that the facility
failed to make certain that residents are served food products that meet their dietary needs for one of eight
residents (Resident R7).
Findings include:
A review of facility Therapeutic Diets policy last reviewed 9/25/24, indicated that diets will be determined in
accordance with the resident's informed choices, preferences, treatment goals, and wishes.
Review of the facility undated Therapeutic Diet Descriptions indicated an easy to chew ground diet
consistency is a transition to the regular consistency and is appropriate for residents with mild to moderate
dysphagia (difficulty swallowing). The meats are ground and served with a sauce or gravy. Vegetables are
cooked until very tender/soft. Difficult to chew fruits, stringy fruits, fresh vegetables, corn, seeds, nuts,
coconut, dried fruits, crispy and fried potatoes, dry/tough/crusty breads are avoided.
During an observation and interview on 8/16/24, at 10:16 a.m. Resident R1 breakfast meal ticket indicated
an easy to chew diet order and white toast. Resident R1 did not have white toast as ordered, a rye toast
was provided. An unopened bowl of cornflakes was observed on the resident's tray. Resident R1 stated her
food was difficult to eat.
During an interview on 8/16/24, at 10:20 a.m. Licensed Practical Nurse Employee E1 confirmed the facility
failed to provide Resident R1 with an easy to chew diet.
Pa Code: 211.6(b) Dietary services
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
395732
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395732
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Heritage Care Center
5701 Phillips Avenue
Pittsburgh, PA 15217
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure each resident receives and the facility provides food that accommodates resident allergies,
intolerances, and preferences, as well as appealing options.
Based on a review of facility policies, documents, menus, observations, and resident family and staff
interviews it was determined that the facility failed to follow resident food preferences for six of 12 residents
(Resident R1, R4, R5, R10, R11, and Resident R12.)
Findings include:
A review of facility Resident Food Preferences policy, last reviewed 9/25/24, indicated individual food
preferences will be assessed upon admission and communicated to the interdisciplinary team.
Review of Resident R4's grievance submitted on 8/12/24, indicated he continues to be provided pork items
to eat on his tray. It was indicated the Assistant Director of Social Services witnesses the pork bacon on
Resident R4's tray along with his meal ticket that states in large red capital letters NO PORK.
Review of Resident R5's grievance submitted on 8/12/24, indicated her meal ticket does not match what
she is receiving and coffee does not arrive with meal.
During an observation conducted for tray accuracy on 8/16/24, for the breakfast and lunch meals it was
revealed that the facility failed to provide the residents with their food preferences as follows:
Breakfast Meal:
·
Resident R1 the facility failed to provide white toast
During an interview on 8/16/24, at 10:20 a.m. Licensed Practical Nurse Employee E1 confirmed that the
facility failed to provide Resident R1 with their food preferences.
Lunch Meal
·
Resident R10 the facility failed to provide lettuce/tomato/pickle
·
Resident R11 the facility failed to provide lettuce/tomato/pickle
·
Resident R12 the facility failed to provide two coffees
During an interview on 10/17/24, at 12:23 p.m. Nurse Aide, Employee E2 confirmed that the facility failed to
provide the residents with their food preferences.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395732
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395732
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Heritage Care Center
5701 Phillips Avenue
Pittsburgh, PA 15217
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 10/17/24, 1:11 p.m. the Director of Nursing and Nursing Home Administer confirmed
the facility failed to follow resident food preferences for six of 12 residents (Resident R1, R4, R5, R10, R11,
and Resident R12).
Pa Code: 211.6(a) Dietary Services
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395732
If continuation sheet
Page 3 of 3