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Inspection visit

Inspection

HERITAGE CARE CENTERCMS #3957322 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0805 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Based on a review of facility policy, observations, and staff interviews it was determined that the facility failed to make certain that residents are served food products that meet their dietary needs for one of eight residents (Resident R7). Findings include: A review of facility Therapeutic Diets policy last reviewed 9/25/24, indicated that diets will be determined in accordance with the resident's informed choices, preferences, treatment goals, and wishes. Review of the facility undated Therapeutic Diet Descriptions indicated an easy to chew ground diet consistency is a transition to the regular consistency and is appropriate for residents with mild to moderate dysphagia (difficulty swallowing). The meats are ground and served with a sauce or gravy. Vegetables are cooked until very tender/soft. Difficult to chew fruits, stringy fruits, fresh vegetables, corn, seeds, nuts, coconut, dried fruits, crispy and fried potatoes, dry/tough/crusty breads are avoided. During an observation and interview on 8/16/24, at 10:16 a.m. Resident R1 breakfast meal ticket indicated an easy to chew diet order and white toast. Resident R1 did not have white toast as ordered, a rye toast was provided. An unopened bowl of cornflakes was observed on the resident's tray. Resident R1 stated her food was difficult to eat. During an interview on 8/16/24, at 10:20 a.m. Licensed Practical Nurse Employee E1 confirmed the facility failed to provide Resident R1 with an easy to chew diet. Pa Code: 211.6(b) Dietary services Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 395732 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 395732 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/17/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Heritage Care Center 5701 Phillips Avenue Pittsburgh, PA 15217 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Based on a review of facility policies, documents, menus, observations, and resident family and staff interviews it was determined that the facility failed to follow resident food preferences for six of 12 residents (Resident R1, R4, R5, R10, R11, and Resident R12.) Findings include: A review of facility Resident Food Preferences policy, last reviewed 9/25/24, indicated individual food preferences will be assessed upon admission and communicated to the interdisciplinary team. Review of Resident R4's grievance submitted on 8/12/24, indicated he continues to be provided pork items to eat on his tray. It was indicated the Assistant Director of Social Services witnesses the pork bacon on Resident R4's tray along with his meal ticket that states in large red capital letters NO PORK. Review of Resident R5's grievance submitted on 8/12/24, indicated her meal ticket does not match what she is receiving and coffee does not arrive with meal. During an observation conducted for tray accuracy on 8/16/24, for the breakfast and lunch meals it was revealed that the facility failed to provide the residents with their food preferences as follows: Breakfast Meal: · Resident R1 the facility failed to provide white toast During an interview on 8/16/24, at 10:20 a.m. Licensed Practical Nurse Employee E1 confirmed that the facility failed to provide Resident R1 with their food preferences. Lunch Meal · Resident R10 the facility failed to provide lettuce/tomato/pickle · Resident R11 the facility failed to provide lettuce/tomato/pickle · Resident R12 the facility failed to provide two coffees During an interview on 10/17/24, at 12:23 p.m. Nurse Aide, Employee E2 confirmed that the facility failed to provide the residents with their food preferences. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 395732 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 395732 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/17/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Heritage Care Center 5701 Phillips Avenue Pittsburgh, PA 15217 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806 Level of Harm - Minimal harm or potential for actual harm During an interview on 10/17/24, 1:11 p.m. the Director of Nursing and Nursing Home Administer confirmed the facility failed to follow resident food preferences for six of 12 residents (Resident R1, R4, R5, R10, R11, and Resident R12). Pa Code: 211.6(a) Dietary Services Residents Affected - Some FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 395732 If continuation sheet Page 3 of 3

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Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0805GeneralS&S Dpotential for harm

    F805 - Food and drink

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

  • 0806GeneralS&S Epotential for harm

    F806 - Food and drink

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

FAQ · About this visit

Common questions about this visit

What happened during the October 17, 2024 survey of HERITAGE CARE CENTER?

This was a inspection survey of HERITAGE CARE CENTER on October 17, 2024. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at HERITAGE CARE CENTER on October 17, 2024?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.