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Inspection visit

Health inspection

WILLOWBROOKE COURT SKILLED CARE CENTER AT BRITTANYCMS #3957622 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

395762 07/03/2025 Willowbrooke Court Skilled Care Center at Brittany 1001 Valley Forge Road Lansdale, PA 19446
F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm Based on clinical record review, observations, and staff interview, it was determined that the facility failed to implement physicians' orders for two of 18 sampled residents. (Residents 25, 219) Residents Affected - Few Findings include: Clinical record review revealed that Resident 25 had diagnoses that included Parkinson's disease and hypotension (low blood pressure). A physician's order dated February 18, 2025, directed staff to administer a medication (midodrine hydrochloride) three times a day for hypotension. The medication was to be held if the resident's systolic blood pressure (SBP, the first measurement of blood pressure when the heart beats and the pressure is at its highest) was greater than 140 millimeters of mercury (mm/Hg). Review of Resident 25's medication administration record revealed that staff administered the medication one time in April 2025, once in May 2025, and once in June 2025, when the resident's SBP was greater than 140 mm/Hg. The medication was withheld and should have been administered twice in May 2025 when the resident's SBP was below 140 mm/Hg. Clinical record review revealed that Resident 219 had diagnoses that included heart failure and diabetes. A review of a nursing note from June 30, 2025, revealed the resident was alert, oriented, and able to make his needs know. A physician's order dated June 30, 2025, directed staff to apply compression stockings in the mornings and take them off at bedtime. A nutrition note dated June 30, 2025, indicated that Resident 219 had mild edema in his bilateral lower extremities, was prescribed a diuretic medication, and had orders to wear the compression stockings to his lower extremities. Observations on July 1, 2025, at 11:18 a.m., from 12:15 p.m. to 12:45 p.m., and at 1:45 p.m., revealed Resident 219 was not wearing compression stockings. Observations on July 2, 2025, at 12:13 p.m., revealed Resident 219 was wearing his compression stockings. In an interview with the resident and his family member, it was revealed that was the first time he wore the compression stockings since admission to the facility. In an interview on July 3, 2025, at 9:36 a.m., and 10:00 a.m., the Administrator confirmed that medications were administered outside of the established parameters for Resident 25 and that the compression stockings should have been on Resident 219. 28 Pa. Code 211.12(d)(1)(5) Nursing services. Page 1 of 2 395762 395762 07/03/2025 Willowbrooke Court Skilled Care Center at Brittany 1001 Valley Forge Road Lansdale, PA 19446
F 0812 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Based on policy review, observations, and staff interview, it was determined that the facility failed to properly serve food and maintain sanitary conditions in the one of two dining rooms. (First floor dining room) Findings include: Review of the facility policy entitled, Personal Appearance Standards, last reviewed March 11, 2025, revealed that male staff with facial hair, moustache, and/or beard, must wear a beard guard while in the production kitchen, and defines the production kitchen as the area as where food is prepared or plated from a hot or cold workstation. Observation of meal service in the first-floor production kitchen on July 1, 2025, from 12:15 p.m. to 12:45 p.m., and July 2, 2025, at 8:20 a.m. to 8:35 a.m., revealed the Nutrition Service Manager had a beard, was working in the production kitchen during the lunch and breakfast meal services, and was not observed wearing a beard guard. Observations on July 2, 2025, from 12:10 p.m. to 12:30 p.m., revealed the Nutrition Service Manager was working in the production kitchen during the lunch meal service and was wearing a surgical mask. His facial hair was observed uncovered out of the sides of the mask. In an interview on July 3, 2025, at 9:30 a.m., the Administrator stated that the Nutrition Service Manager should have had a beard guard on in the production kitchen. 28 Pa. Code 201.18(b)(3) Management. 395762 Page 2 of 2

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Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0684GeneralS&S Dpotential for harm

    F684 - Quality of care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • 0812GeneralS&S Dpotential for harm

    F812 - Food safety requirements

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

FAQ · About this visit

Common questions about this visit

What happened during the July 3, 2025 survey of WILLOWBROOKE COURT SKILLED CARE CENTER AT BRITTANY?

This was a inspection survey of WILLOWBROOKE COURT SKILLED CARE CENTER AT BRITTANY on July 3, 2025. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at WILLOWBROOKE COURT SKILLED CARE CENTER AT BRITTANY on July 3, 2025?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.