F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of clinical records, staff interview, and review of the facility policy, it was determined the facility failed
to ensure physician orders were followed for one of the three residents reviewed (Resident CL1).
Residents Affected - Few
Findings include:
Review of facility policy titled Administering Medication updated October 2022 revealed Medication shall be
administered in a safe and timely manner and as prescribed. Under policy interpretation bullet #2 it further
stated Medication must be administered in accordance with the order including any required time frames.
Review of Resident CL1's clinical record revealed that the resident was admitted to the facility on [DATE], at
approximately 12:38 p.m. with a diagnosis of hospice care.
Review of Resident CL1's physician order dated January 6, 2025, revealed an order of
-Morphine Sulfate (concentrate) Oral Solution 20 MG/ML give 0.25 ml by mouth every 2 hours as needed
for moderate pain, scale 4-6.
- Morphine Sulfate (concentrate) Oral Solution 20 MG/ML give 0.5 ml by mouth every 2 hours as needed for
severe pain, scale 7-10.
Interview conducted on January 21, 2025, at 10:30 a.m., with Unit Manager, Employee E3, revealed that
per Resident CL1's Medication Administration Record (MAR) Morphine Sulfate (Concentrate) Oral Solution
20 mg/mL, 0.25 mL by mouth, was administered to Resident CL1 on January 6, 2025, at 9:08 p.m. for a
reported pain level of 3.
Review of the resident's controlled medication sheet with the Unit Manager, Employee E3, revealed the
administration of Morphine Sulfate (Concentrate) Oral Solution 20 mg/mL. The records indicated that a 0.25
mL dose was given on January 6, 2025, at 3:00 p.m. and 7:30 p.m. However, no pain level was documented
for either administration.
Review of clinical record of Resident CL1 Medication Administration Record revealed on January 7, 2025,
Resident CL1 was given 0.5 ml by mouth that Morphine Sulfate for pain level 5 at 4:51 a.m. then pain level
6 at 11:32 a.m. Then on January 8, 2025, pain level 6 at 5:31 p.m.
Continued review of Resident CL1's MAR revealed on January 7, 2025, Resident CL1 was given 0.25 ml by
mouth that Morphine Sulfate for pain level 3 on January 6, 2025, at 9:08 and on January 8, 2025,
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
395791
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395791
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Complete Care at Harston Hall LLC
350 Haws Lane
Flourtown, PA 19031
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
at 11:19 for pain level 3. The pain levels were outside the parameters specified in the physician's order.
Level of Harm - Minimal harm
or potential for actual harm
On January 21, 2025, at 1:36 p.m. an interview with the Infection Control and Training license nurse,
Employee E2 confirmed that facility did not follow the physician orders.
Residents Affected - Few
On January 21, 2025, at 2:00 p.m., an interview with the Administrator, Employee E1, confirmed that the
facility failed to follow the physician's orders by not documenting the pain level for dosages on January 6,
2025, and by not administering the correct medication dosage within the appropriate pain level parameters.
28 Pa. Code 211.12 (c)(d)(1)(3)(5) Nursing services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395791
If continuation sheet
Page 2 of 2