F 0565
Honor the resident's right to organize and participate in resident/family groups in the facility.
Level of Harm - Minimal harm
or potential for actual harm
Based on review of Resident Council meeting minutes, and staff interview it was determined the facility
failed to consider the views of a resident group and act promptly on recommendations concerning issues of
resident care and life in the facility for three of three months (September, October, and November
2025).Findings include: Review of a Resident Representative Concern dated 11/7/25, stated She was left
unattended in a wheelchair with no remote near her to press for help. Review of Resident Council Meeting
Minutes dated 9/11/25, stated Residents unanimously expressed that staff do not leave their call bells in
reach. Review of Resident Council Meeting Minutes dated 10/9/25, stated Residents unanimously
expressed that staff do not leave their call bells in reach. Review of Resident Council Meeting Minutes
dated 11/13/25, stated Residents unanimously expressed that staff do not leave their call bells in reach (all
units/all shifts). During an interview on 11/21/25, at 1:41 p.m. the Director of Nursing confirmed that the
facility failed to address resident group response by not effectively addressing concerns with call bells not
being left within residents' reach. 28 Pa. Code: 201.18(e)(4) Management28 Pa. Code: 201.29(i) Resident
Rights
Residents Affected - Some
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
395845
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cranberry Place
5 Saint Francis Way
Cranberry Township, PA 16066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of facility documents, facility policies, clinical records, and staff interviews, it was determined that the
facility failed to conduct a thorough investigation of an allegations of abuse for one of two residents
(Resident R26).Findings include: Review of facility policy Abuse, Neglect, Exploitation or Misappropriation Reporting and Investigating dated June 2025, indicated that all reports of resident abuse, neglect,
exploitation, or theft/misappropriation of resident property are reported to local, state, and federal agencies
and thoroughly investigated by facility management. Findings of all investigations are documented and
reported. The administrator provides supporting documents and evidence related to the alleged incident to
the individual in charge of the investigation. The individual conducting the investigation documents the
investigation completely and thoroughly. Witness statements are obtained in writing, signed and dated. The
witness may write his/her statement, or the investigator may obtain a statement. Review of the facility policy
Abuse and Neglect- Clinical Protocol dated June 2025, indicated that sexual abuse is defined as
non-consensual sexual contact of any type with a resident. Review of the clinical record indicated Resident
R26 was admitted to the facility on [DATE]. Review of Resident R26's Minimum Data Set (MDS - a periodic
assessment of care needs) dated 10/19/25, indicated diagnoses of high blood pressure, malnutrition
(insufficient nutrients in the body) and low back pain. Review of documentation provided by the facility dated
11/12/25 stated the following: On 11/11/25 around 1830 (6:30 p.m.), the resident [Resident R26] reported
to staff that his roommate [Resident R27] was in his bed and that he fondled his leg and groin. Resident
R26 was visibly shaken, cry, and stating he was afraid of what his roommate might do. The resident reports
that he previously reported this and nothing was done. During an interview on 11/20/25, at approximately
1:00 p.m. the Director of Nursing (DON) confirmed that the facility had conducted an investigation of the
incident and provided an Investigation File of documents regarding the investigation that included written
statements. During an interview on 11/20/25, at 2:30 p.m. Nurse Supervisor (NS) Employee E10 confirmed
that she was working on the evening of the above incident that occurred on 11/11/25, and that she was
made aware of the situation from a phone call that she received from Registered Nurse (RN) Employee
E10, who stated that Nurse Aide (NA) Employee E11 had walked into Resident R26's room while the
incident was occurring, as she was responding to Resident R26's yelling for help. NS Employee E10 had
stated that she was also informed by Resident R26's family that they had previously reported this concern
to Licensed Practical Nurse (LPN) Employee E12. During an interview on 11/20/25, at 2:59 p.m. LPN
Employee E12 confirmed that Resident R26's family had approached her in the past regarding Resident's
roommate trying to get into his bed, but that it was not relayed to her that the situation was sexual in nature,
therefore she did not report any sexual abuse. LPN Employee E12 stated If I was told about that [sexual
abuse] I would have reported in right away. Review of the Investigation File did not reveal any written
statements from NA Employee E11 who had been the first to respond to the situation. Review of the
Investigation File did not reveal any clarification that LPN Employee E12 was not told of any previous
sexual abuse from Resident R26's roommate. During an interview on 11/21/25, at 12:46 p.m. the DON
confirmed that no written statement was obtained from NA Employee E11. During an interview on 11/21/25,
at 12:47 p.m. the DON was asked by State Agency (SA) to account for any investigation regarding LPN
Employee E12's knowledge of any prior sexual abuse incidents. DON stated that she had conducted a
detailed interview with LPN Employee E12 who had disclosed that she was only told of the roommate
wandering into his bed, and was not informed of any inappropriate sexual behavior. During an interview on
11/21/25, at 12:49 p.m. the DON was asked by SA for documentation regarding the above interview with
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395845
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cranberry Place
5 Saint Francis Way
Cranberry Township, PA 16066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
LPN Employee E12, and the DON replied that this interview was not documented. During an interview on
11/21/25, at 12:50 p.m. the DON confirmed that the facility failed to conduct a thorough investigation for
allegation of abuse. 28 Pa Code: 201.14 (a) Responsibility of licensee.28 Pa Code: 201.18 (e)(1)
Management.28 Pa Code: 211.12 (c)(d)(1)(3)(5) Nursing services.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395845
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cranberry Place
5 Saint Francis Way
Cranberry Township, PA 16066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of facility policy, clinical record review, and interviews with staff, it was determined that the facility
failed to ensure that residents are free of significant medication errors for one of five residents reviewed
(Resident R24).Findings include:Review of facility policy Administering Medications dated June 2025,
indicated medications are administered in a safe and timely manner, and as prescribed. The individual
administering medications verifies the resident's identity before giving the resident his/her medications.
Methods of identifying the resident include:Checking identification band;Checking photograph attached to
medical record; andIf necessary, verifying resident identification with other facility personnelThe individual
administering the medication checks the label THREE (3) times to verify the right resident, right medication,
right dosage, right time and right method (route) of administration before giving the medication.Review of
the clinical record indicated Resident R24 was admitted to the facility on [DATE].Review of Resident R24's
Minimum Data Set (MDS - a periodic assessment of care needs) dated 11/7/25, indicated diagnoses of
high blood pressure, hyperlipidemia (high levels of fats in the blood), and history of falling.Review of a
witness statement dated 11/5/25, completed by Registered Nurse (RN) Employee E4 stated, I was passing
early morning meds on [NAME] Back and gave Resident R24 the roommate's insulin. When approaching
the resident, she answered as the roommate's name and did not question the meds. Charge Nurse and
physician notified. Orders given. Family notified at 6:45 a.m.Review of a witness statement dated 11/5/25,
completed by RN Employee E5 stated, I was working with RN Employee E4 and she was on the back
assisting with the morning meds. I went in to change another resident's colostomy bag. She [RN Employee
E4] notified me that she had given meds to the wrong resident as the resident answered to the wrong
name. Resident's blood sugar checked 146. Physician notified as well as the supervisor. Family notified.
Orders given for IV (intravenous) dextrose, which was administered and running.During an interview on
11/21/25, at 10:45 a.m. the Director of Nursing (DON) stated Resident R25 was Resident R24's roommate
at the time of the incident on 11/5/25.Review of physician orders revealed Resident R25 was ordered
Lantus (a long-acting insulin) inject 20 units subcutaneously (beneath the skin into the fatty tissue layer) in
the morning for DM (diabetes mellitus - a chronic metabolic disorder characterized by high blood sugar
levels) at the time of the incident on 11/5/25.During an interview on 11/21/25, at 9:43 a.m. Licensed
Practical Nurse (LPN) Employee E6 stated, During medication administration, I verify the right resident by
asking their name, looking at the MAR (medication administration record), and look at their picture in their
profile. If a resident is confused, I go by their picture. During an interview on 11/21/25, at 9:50 a.m. RN
Employee E7 stated, During medication administration, I use the 5 rights, which is verifying right name,
right route, right time, right med, and right dosage. If a resident is alert and oriented, I have them state their
name and their date of birth and look at their picture in their profile. If a resident is confused, I verify them
by the picture in their profile. During an interview on 11/21/25, at 9:55 a.m. RN Employee E8 stated, During
medication administration, I verify a resident by their name and their picture in their profile.State Agency
(SA) attempted to call RN Employee E4 to obtain a statement on 11/21/25, at 10:51 a.m. RN Employee E4
did not return a phone call to SA. During an interview on 11/21/25, at 11:58 a.m. the DON stated, RN
Employee E4 verbally admitted to administering Resident R25's Lantus to Resident R24 and that is what
she wrote in her witness statement. During an interview on 111/21/25, at 12:05 p.m. the DON confirmed
that the facility failed to ensure that residents are free of significant medication errors for one of five
residents reviewed (Resident R24). 28 Pa. Code: 201.14(a) Responsibility of licensee.28 Pa. Code: 201.18
(b)(1) Management.28 Pa. Code: 211.10 (c)
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395845
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cranberry Place
5 Saint Francis Way
Cranberry Township, PA 16066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Resident Care policies.28 Pa. Code: 211.12 (d)(1)(5) Nursing services.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395845
If continuation sheet
Page 5 of 5