F 0561
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to and the facility must promote and facilitate resident self-determination through
support of resident choice.
Based on review of facility documents, and resident and staff interview, it was determined that the facility
failed to promote and facilitate resident self-determination through support of resident choice and make
choices about aspects of his or her life in the facility that are significant to the resident for 11 of 11 residents
reviewed for availability of food preferences (Residents R1-R11).
Findings include:
Review of Resident Council Meeting minutes dated 2/06/24, revealed:
-resident concerns from two resident council members about having soup available daily. Review of the
Results of the Investigation indicated that soup is offered on the current menus cycle, and one resident in
the facility can receive soup for lunch and dinner per resident and family request. The Resolution lacked
how the facility addressed the concerns how they directly related to the residents voicing the concerns and
indicated that Resident is pleased with outcome but failed to indicate what the outcome was as it related to
the residents voicing their concerns.
-resident concerns from one resident council member about getting ice cream when he/she doesn't like the
served dessert. Review of the Results of the Investigation indicated that ice cream is offered weekly on the
current menu cycle. The Resolution indicated that the Activities Department will host an ice cream social,
and lacked how the facility addressed the concerns how they directly related to the resident's voiced
concerns.
-resident concerns from one resident council member about the kitchen running out of eggs, having more
fresh fruits and juice flavors. The Results of the Investigation lacked evidence that the facility investigated
the resident's concern related to running out of eggs, and not getting enough fresh fruits and juices. The
Resolution indicated that the Activities Department will host a breakfast bonanza including fresh fruits and
eggs, and fresh fruit will be offered as a bingo prize, and fresh fruit will be offered in spring/summer menus
and lacked how the facility how the facility addressed the concerns how they directly related to the
resident's voiced concerns.
Review of the four week menu cycle revealed that soup was offered twice (once during week one and once
during week three), ice cream is offered once a week, and canned fruit is offered an average of three times
per week.
Observation on 2/07/24, at 9:45 a.m. revealed a sign posted on the kitchen access door in the resident
dining room and indicated that as of 1/01/24, there was not pop/soda available to residents.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
395853
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395853
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Crawford Care Center
20881 State Highway 198
Saegertown, PA 16433
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0561
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Interviews on 2/07/24, between 9:30 a.m. and 12:50 p.m. with 11 alert and oriented residents (Residents
R1-R11) confirmed the following:
they are not allowed to have fresh eggs, the only eggs available are scrambled, they would like the option of
having sunny-side up available; the only pop available is Ginger Ale and then only provided if they are sick;
they would like to have the option of different types available if they choose to have one, currently they are
required to provide their own pop or buy it out of the vending machine at $2.00 per bottle and cannot afford
to do that; if they do not like the meal they are served, their only choice is a sandwich to replace the protein;
they would like to have the option of soup available if they do not like the meal being served.
During an interview on 2/7/24, at 11:20 a.m. Resident R2 confirmed that he/she likes cola but was told
he/she could only have ginger ale if he/she was sick.
During an interview on 2/7/24, at 11:22 a.m. Resident R3 confirmed that he/she has eaten
bacon/sausage/ham and a sweet roll for breakfast most of his/her adult life and used to be able to get that
until recently, now he/she only eats the meat because he/she doesn't like eggs or cereal.
During an interview on 2/7/24, at 11:30 a.m. Resident R4 confirmed that since November there have been
drastic changes to the food, he/she used to get coffee at all three meals, but now does not get it for dinner
and doesn't know why.
During an interview on 2/7/24, at 11:35 a.m. Resident R5 confirmed that he/she has recently started
drinking Ensure (special high calorie/protein nutritional drink) due to not liking several of the meals served,
and that he/she would like soup daily and was told he/she wasn't allowed to, and that residents are required
to buy pop out of the vending machine, and he/she cannot afford to.
During an interview on 2/7/24, at 11:37 a.m. Resident R6 confirmed that he/she has requested to be able to
get soup when he/she doesn't like the meal he/she is served and stated I know we order it a week or so
ahead, but sometimes it doesn't taste good.
During an interview on 2/7/24, at 12:05 p.m. Resident R8 confirmed that he/she was told that he/she was
not allowed to have sunny-side up eggs and pop.
Observation on 2/7/24, at 12:30 p.m. revealed Resident R10 balancing on his/her rolling wheeled walker in
front of the soda vending machine inserting quarters to buy a soda. During an interview at that time, he/she
confirmed that he/she saves the quarters until there is enough to buy a pop.
During an interview on 2/7/24, at 10:50 a.m. the Dietary Manager confirmed that the facility only provides
ginger ale when residents are sick, there are no fresh eggs on the menu guide sent from corporate, the
always available food items are sandwiches, the resident likes and dislikes are entered into the menu
system and the meal tickets are automatically generated to omit the disliked food item from that meal.
During an additional interview on 2/7/24, at 12:35 p.m. the Dietary Manager confirmed that soup and
Danish/cinnamon roll are only available if they are on the menu guide for that day.
28 Pa. Code 201.29 (a) Resident rights
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395853
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395853
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Crawford Care Center
20881 State Highway 198
Saegertown, PA 16433
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0561
28 Pa. Code 201.18 (b)(2)(3) Management
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395853
If continuation sheet
Page 3 of 3