F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on clinical record review, review of facility documentation, resident interview, and staff interview, it
was determined that the facility failed to thoroughly investigate a fall for one of four sampled residents
identified at risk for falls. (Resident 1)
Findings include:
Clinical record review revealed that Resident 1 was admitted to the facility with diagnoses that included
congestive heart failure and osteoporosis. Review of the current care plan revealed that Resident 1 was at
risk to fall due to muscle weakness and needed staff assistance for activities of daily living, including
dressing and incontinence care. Review of the Minimum Data Set assessment completed on November 9,
2023, indicated that Resident 1 did not have impaired cognition. On January 11, 2024, a nurse (RN 1)
noted that she was walking by the resident's room and saw Resident 1 sitting on the floor with her left lower
leg extended behind her. RN 1 noted a nurse aide (NA 1) who was in the room stated that, She didn't fall.
She just lowered to the ground. She wanted me to hold her up and I said that she needs to stand. I can't
stand here and hold her up. Review of facility documentation revealed that Resident 1 stated, I told that girl
I needed help to stand and she didn't help me. I can't stand on my own. I'm too weak and needed help. A
statement from NA 1 on January 11, 2024, indicated that she came to change the resident at 7:00 a.m. and
that she put the recliner chair up to help Resident 1 stand with her walker in front of her. NA 1 was trying to
clean the resident and change her incontinence pad. She got the resident's brief and the resident slipped
on the floor. She asked me to hold her but she was already on the floor.
An interdisciplinary team fall review note dated January 12, 2024, stated that the resident was assisted to
stand using a walker and lifting of a recliner chair. The NA attempted to provide incontinence care to
Resident 1 at that time. Resident 1's left leg slipped out from under her and staff attempted to assist
Resident 1 to the ground. Further review of facility documentation revealed that a statement was obtained
from NA 2 on January 11, 2024. NA 2 stated that she heard RN 1 ask Resident 1 if she fell and then
entered Resident 1's room. Resident 1 was on the floor and her left leg was in a weird position. NA 1 was in
Resident 1's room. When NA 1 left the room, Resident 1 told NA 2 that NA 1 let her fall. Resident 1 told NA
2 that NA 1 was trying to change her while she was standing and that she told NA 1 that she could not
stand any longer. NA 1 wasn't supporting her and did not have a hand on her.
Another statement from NA 1 was obtained on January 12, 2024. She stated that Resident 1 was sitting in
her recliner chair and she brought it higher to make it easier for her to stand with her walker in front of her.
At the same time, RN 1 came in the room and NA 1 asked RN 1 if she could assist her in changing
Resident 1's incontinence pad. She stated RN 1 turned and walked away so she turned
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
395880
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395880
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Phoebe Berks
1 Heidelberg Drive
Wernersville, PA 19565
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
away quickly to grab a washcloth and as she was grabbing the washcloth, she saw Resident 1's right leg
giving out and before she knew it, she was on the ground. She stated she was holding Resident 1 the entire
time and that she never refused to hold her up.
In an interview on January 25, 2024, at 1:00 p.m., Resident 1 stated that during the incident NA 1 did not
assist her or touch her prior to her fall and that she had told NA she was weak and could not stand. Further
review of facility documentation revealed that interventions implemented after the fall were a call don't fall
sign by Resident 1's recliner and in her bathroom to remind her to call for help during the night when she
needs to transfer or ambulate. There was no documented evidence that the facility thoroughly investigated
the reported inconsistencies in order to determine the circumstances of Resident 1's fall and implement
appropriate interventions.
28 Pa. Code 211.12(d)(5) Nursing services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395880
If continuation sheet
Page 2 of 2