Health inspection·May 9, 2023

F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Actual harm Based on a review of the facility's policy, clinical records, and staff interviews, it was determined that the facility failed to follow physician's order to monitor the resident's vital signs and to timely notify the physician of an abnormal blood pressure reading resulting in actual harm of hospitalization for one of three residents reviewed (Resident 1). Residents Affected - Few Findings include: Review of the facility's policy titled Vital Signs, Frequency, May 2022, revealed that upon admission or readmission of a resident to the facility, vital signs will be obtained every shift for 72 hours to establish baseline vital signs. Vital signs will be obtained and documented per physician's orders, as a nursing measure and/or pharmacy recommendations. Review of the facility's policy titled Change in Resident Condition/Notification, dated March 2022, revealed that the facility must evaluate each resident's significant change in condition and notify the attending physician appropriately of the evaluation on time. Review of Resident 1's diagnosis list revealed Chronic Obstructive Pulmonary Disease (COPD-group of lung diseases that blocks airflow and make it difficult to breathe), Acute Respiratory Failure, Pneumonia (infection that inflames the air sacs in one or both lungs), and Dementia (group of symptoms affecting memory, thinking and social abilities severely enough to interfere with daily life). Review of Resident 1's clinical records revealed Admission/Readmission nursing documentation dated April 18, 2023, revealed resident was readmitted to the facility from the hospital on April 18, 2023, at 6:50 p.m., with a diagnosis of Pneumonia (infection of the air sacs in one or both the lungs. Characterized by severe cough with phlegm, fever, chills and difficulty in breathing). Vital signs documented as follows: Blood Pressure (B/P) was 140/73 mm Hg; heart rate (HR) was 81 BPM; respirations 18/min.; and oxygen saturation was 95%. Review of the physician's order dated April 19, 2023, at 7:00 a.m., revealed an order for vital signs every shift x 72 hours then monthly everyday shift for three days; to start on April 19, 2023, at 7:00 a.m. Review of the resident's clinical records revealed that the resident's B/P was not taken on the morning shift (April 19, 2023 7a.m.-7p.m) and night shift (7p.m.-7a.m. on April 19th into April 20, 2023). Heart Rate (HR), respirations, and temperature were not taken on the morning shift. Interview with the licensed nurse Employee E3 conducted on May 4, 2023, at 11:00 a.m., revealed that vitals which include B/P, HR, RR (Respiratory Rate), and temperature should have been checked Page 1 of 4 395952 395952 05/09/2023 Naamans Creek Country Manor 1194 Naamans Creek Road Boothwyn, PA 19061

F 0684 Level of Harm - Actual harm Residents Affected - Few every shift as ordered and the result should be documented on the resident's clinical records. Employee E3 confirmed that there was no documentation of Resident 1's blood pressure from April 19, 2023, at 7:00 a.m., until April 20, 2023, at 4: 22 p.m. Review of Resident 1's nursing progress notes by licensed Employee E4 dated April 20, 2023, at 4:59 p.m., revealed at 4:00 p.m., the resident's oxygen via nasal cannula was not on while the resident was sleeping, V/S normal, Spo2 100%. The daughter reported that she forgot to put it back on after readjusting her, daughter was educated. Review of the vitals and weights dated April 20, 2023, at 4:22 p.m., documented by Employee E4 revealed a blood pressure of 83/55 mm Hg (normal B/P range from 90/60-120/80 mm Hg), Pulse Rate (PR) -82, Respiration Rate (RR)-18, Temperature (T)-97.4 F, and Oxygen level (Spo2) was 100%) Review of Resident 1's clinical records failed to reveal the resident was comprehensively assessed after noting a blood pressure of 83/55 mm Hg at 4:22 p.m. Further review of the clinical records failed to reveal the physician was notified of the resident's low blood pressure. Review of the nursing progress notes dated April 20, 2023, at 7:21 p.m., revealed the resident's granddaughter requested the resident be transferred to the hospital for evaluation because the resident had decreased responsiveness and was not talking or interacting with the family. The physician was notified. Review of the progress notes dated April 20, 2023, at 8:00 p.m., revealed resident physician ordered the transfer of the resident to the hospital for evaluation due to a change in mental status, and lethargy. Review of the progress notes dated April 21, 2023, at 2:46 a.m., revealed staff spoke to the ER (Emergency Room) nurse and reported that the resident was admitted with hypotension (low blood pressure) and that they were having a difficult time trying to keep the patient's blood pressure up. Review of the hospital records dated April 21, 2023, revealed the resident was transferred to the hospital for hypotension and was, in fact, hypotensive upon arrival and received sepsis (blood infection) fluid challenge with the improvement of blood pressure. The resident was admitted to PCU (Progressive Care Unit) with a diagnosis of Sepsis. Interview with Employee E4 conducted on May 4, 2023, at 1:00 p.m. revealed Employee E4was not able to answer any questions asked by the surveyor. Employee E4 reported that she/he was an agency. Employee E4 stated, I do not know what you are talking about. I don't remember at the top of my head. I'm sorry, I can't speak on it. Interview with licensed nurse Employee E5 conducted on May 4, 2023, at 1:15 p.m. Employee E5 reported that she/he was the nursing supervisor from 3:00 p.m., until 11:00 p.m., on April 20, 2023. Employee E5 reported not getting any concerns/reports regarding the resident's condition until around 7:00 p.m., when staff notified her/him that Resident 1's granddaughter wanted to talk to the nursing supervisor, or she will call 911 herself for the resident to be transferred to the hospital. Employee E5 reported that the resident was noted to be very sleepy, the family requested for the resident to be transferred to the hospital for evaluation, so she/he called the on-call physician and prepared paper work for transfer. Employee E5 reported that Employee E6 handed her Resident 1's vital sign list but she/he did not get to ask when it was taken. Employee E5 reported that the blood pressure 395952 Page 2 of 4 395952 05/09/2023 Naamans Creek Country Manor 1194 Naamans Creek Road Boothwyn, PA 19061

F 0684 noted was in the 80's. Employee E5 reported that the physician called back and gave orders to transfer the resident to the hospital, 911 was called, the resident left, and the family followed. Level of Harm - Actual harm Residents Affected - Few Review of the transfer form completed by Employee E5 on April 20, 2023, at 7:32 p.m., revealed the same vital signs taken on April 20, 2023, at 4: 22 p.m. There was no record that Resident 1's vitals were re-checked after 4:22 p.m. An interview with licensed nurse Employee E6 was conducted on May 4, 2023, at 1:45 p.m. Employee E6 reported that she/he was the nurse on April 20, 2023, from 7:00 p.m., until 7:00 a.m., the next day. Employee E6 reported that her/his shift starts at 7:00 p.m., and during the report, the morning (agency) nurse reported that the family was requesting for the resident to be transferred to the hospital, that vital signs were taken, and it was fine, and the nursing supervisor was already notified. Employee E6 was unable to remember the resident's vital signs reported by the morning nurse and reported that she/he might have written it on her/his report paper, but it was already thrown out. Employee E6 reported checking the resident and noted that the resident was gazing and not talking. Employee E6 reported that she/he did not check the resident's vitals, and the nursing supervisor sent the resident to the hospital. Interview with the Nurse Practitioner was conducted on May 4, 2023, at 2:00 p.m. The Nurse Practitioner (NP) reported that she was present on April 20, 2023, and was on-call until 5:00 p.m. The NP confirmed not getting a call regarding Resident 1's low blood pressure taken at 4:22 p.m., the NP reported that an order would have been made if she/he was notified regarding the resident's low blood pressure. The facility was unable to determine how long the resident had been having low blood pressure since the order to monitor the resident's blood pressure (vitals) ordered on April 19, 2023, at 7:00 a.m., was not followed. The facility was unable to provide an explanation why the physician was not notified of Resident 1's blood pressure of 83/55 mm Hg on April 20, 2023, at 4:22 p.m., and no documentation that the resident was comprehensively assessed. The physician was only notified of the resident's condition upon the family's request to transfer the resident to the hospital. The facility failed to follow the physician's order to monitor blood pressure/vitals and failed to timely notify the physician of the resident's low blood pressure which resulted in harm to Resident 1 of hospitalization. 28 Pa. Code 211.5(f) Clinical records Previously cited 7/22/22, 6/28/21 28 Pa. Code 211.10 (c) Resident care policies Previously cited 7/22/22 28 Pa. Code 211.12(d)(1)(5) Nursing services Previously cited 7/22/22, 6/28/21 395952 Page 3 of 4 395952 05/09/2023 Naamans Creek Country Manor 1194 Naamans Creek Road Boothwyn, PA 19061

F 0684 28 Pa. Code 201.14(a) Responsibility of licensee Level of Harm - Actual harm Previously cited 6/28/21 Residents Affected - Few 395952 Page 4 of 4