F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of clinical records, the facility's abuse prohibition policy, and select investigative reports and
interviews with staff and residents it was determined the facility failed to ensure that one resident (Resident
49) out of 19 residents sampled was free from physical abuse perpetrated by a facility staff member This
failure to prevent, identify, and respond appropriately to physical abuse placed Resident 49 and all other
residents in the facility at risk for further harm, resulting in Immediate Jeopardy.Findings include: A review
of a facility policy entitled Abuse Policy, last reviewed July 8, 2024, revealed it is the policy of the facility that
acts of physical, verbal, phycological and financial abuse directed against residents are absolutely
prohibited. Eash resident has the right to be free from verbal, sexual, physical and mental abuse, corporal
punishment, involuntary seclusion, mistreatment, neglect, exploitation, and misappropriation of property.
Further under the section titled Protection, stated that residents will be protected from harm during the
investigation of allegations of abuse. A review of Resident 49's clinical record revealed the resident was
admitted to the facility on [DATE], with diagnoses which included major depressive disorder (a serious
mental health condition characterized by persistent sadness, loss of interest, and other symptoms that
significantly impair daily life). A Quarterly Minimum Data Set Assessment (MDS-a federally mandated
standardized assessment conducted at specific intervals to plan resident care) dated June 20, 2025,
revealed the resident was severely cognitively impaired with a BIMS score of 2 (brief interview for mental
status, a tool to assess the residents attention, orientation and ability to register and recall new information,
a score of 0-7 equates to being severely cognitively impaired). A review of facility investigative
documentation dated July 4, 2025, at 7:45 PM documented that Employee 1 (Nurse Aide) reported to
Employee 2 (Registered Nurse Supervisor) that Employee 3 (Nurse Aide) had physically abused Resident
49 while providing care. Employee 1 alleged that Employee 3 roughly pushed the resident's head back
while the resident was in a mechanical lift (Hoyer lift) during a transfer. After the transfer, Employee 3
allegedly grabbed the resident's hands and pinned them to her chest to prevent the resident from pulling at
her own clothing. The resident was assessed and found to have two areas of discoloration on her left hand.
Employee 3 was removed from the unit, escorted out of the facility and placed on administrative leave. A
written witness statement from Employee 1 dated July 4, 2025, confirmed Employee 1 and Employee 3
were providing care to Resident 49. According to Employee 1, while the resident was in the Hoyer lift her
head was close to the bar on the lift, and Employee 3 pushed the residents head back roughly to keep her
head from hitting the bar. Further stating that Employee 3 pinned the resident's hands to her chest to keep
the resident from grabbing her clothing while yelling in the resident's face. A review of a written witness
statement from Employee 4 NA also dated July 4, 2025, revealed she entered Resident 49's room to
retrieve the Hoyer lift and observed Employee 3 push the resident's head roughly. She stated that Employee
3 appeared
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 13
Event ID:
395984
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395984
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Creekside
45 North Scott Street
Carbondale, PA 18407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
frustrated, grabbed a brief from the resident's hand, and threw it across the room. She also witnessed
Employee 3 pin the resident's hands to her chest to prevent her from grabbing her clothing. Further
investigation conducted onsite on July 29, 2025, revealed that an earlier incident involving potential
staff-to-resident abuse occurred on July 4, 2025, prior to the confirmed physical abuse of Resident 49.
During an interview conducted with Employee 1 (Nurse Aide) at approximately 12:30 p.m., Employee 1
disclosed to the survey team that prior to providing care to Resident 49, on July 4, 2025, she and Employee
3 (Nurse Aide) had also provided care to another resident (Resident 8). Employee 1 stated that Resident 8
had been attempting to pull up her pants during care and that Employee 3 had responded by roughly
grabbing Resident 8's hand. Employee 1 described Employee 3's actions as aggressive and concerning.
Employee 1 further stated that immediately after completing care for Resident 8 and just prior to beginning
care for Resident 49, she approached Employee 2 (the RN Supervisor on duty at the time) to express
concern about Employee 3's conduct. Employee 1 stated that because other staff were present at the time,
she and Employee 2 were unable to complete their discussion about the incident involving Resident 8.
However, she stated she asked Employee 2 to come observe the care being provided to Resident 49 due to
her concerns about the way Employee 3 had treated Resident 8. Employee 1 stated that Employee 2
responded by saying she needed a minute, and did not accompany them. Employee 1 then proceeded to
assist Employee 3 with providing care to Resident 49 without any supervisory oversight. An in-person
interview with Employee 2, conducted at approximately 12:45 p.m. the same day, revealed that she denied
receiving any report or concern from Employee 1 regarding Employee 3's treatment of Resident 8 prior to
the incident involving Resident 49. Employee 2 confirmed that she was made aware of the allegations
concerning Resident 49 during or after care was provided, at which time she removed Employee 3 from the
unit and placed her on administrative leave. When questioned about the prior interaction with Employee 1,
Employee 2 was unable to recall or explain the conversation Employee 1 described as occurring between
the two staff members prior to the incident involving Resident 49. Despite Employee 2 stating she was not
aware of the concerns Employee 1 had with Employee 3's treatment of Resident 8, a second interview with
Employee 1 conducted on July 29, 2025 at approximately 2:00PM confirmed she told Employee 2 she had
concerns with Employee 3's treatment of Resident 8 prior to Employee 1 and Employee 3 caring for
Resident 49, indicating a window for intervention from Employee 2 prior to the abuse involving Resident 49.
It was determined on July 29, 2025, and confirmed through further review on July 30, 2025, that the
allegation of potential physical abuse of Resident 8 by Employee 3 was not investigated by the facility and
was not reported to the State Survey Agency. The facility failed to initiate a formal inquiry into the allegation
and failed to protect other residents from a staff member. During an interview with the Director of Nursing
on July 30, 2025 at approximately 1:00 p.m., a request was made for an investigation into allegations of
abuse that Employee 3 NA had been rough with Resident 8 on July 4, 2025, while providing care. The DON
was unable to provide an investigation into this allegation, however she did provide two witness statements.
Including a written witness statement completed by Employee 1, NA, on July 4, 2025, that indicated while
providing care to Resident 8 with Employee 3, NA, she had roughly grabbed the resident's hand to stop her
from grabbing her own pants. Employee 1 NA stated that she felt uncomfortable with the way Employee 3
NA had treated the resident indicating it was aggressive. The facility failed to ensure that residents were
protected from physical abuse by facility staff. Employee 2, the RN Supervisor on duty, was made aware of
concerns regarding Employee 3's behavior prior to Employee 3 providing care to Resident 49. Despite this,
the facility failed to remove Employee 3 from her assignment, and she continued to provide direct care,
during which time she physically abused
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395984
If continuation sheet
Page 2 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395984
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Creekside
45 North Scott Street
Carbondale, PA 18407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Resident 49. The facility did not take timely and appropriate steps to prevent the abuse, thereby placing
Resident 49 and all other residents at risk for serious harm. The failure to recognize, report, and intervene
in response to a clear concern of potential abuse resulted in Immediate Jeopardy. Immediate Jeopardy was
identified on July 30, 2025, at 10:38 a.m., and the Immediate Jeopardy template was provided to the
Nursing Home Administrator. It was determined that Immediate Jeopardy had begun on July 4, 2025, when
Employee 3 physically harmed Resident 49, as evidenced by the observed areas of discoloration on the
resident's left hand. In response to the Immediate Jeopardy findings, the facility submitted an immediate
action plan on July 30, 2025, which included the following corrective measures:1. Employee 3 was
suspended from duty on July 4, 2025, and remained off duty pending the outcome of the internal
investigation.2. Resident 49 was assessed for injury by a licensed nursing staff, and the attending physician
and responsible party were notified of the incident.3. All residents who received care from Employee 3 on
July 4, 2025, received full-body audits to assess for signs of injury.4. Cognitively capable residents were
interviewed to determine whether they had concerns or fears about any staff members. Cognitively
impaired residents were observed for non-verbal signs of distress or potential abuse.5. Notifications were
made on July 4, 2025, to Older Adult Protective Services, local law enforcement, and the Area Agency on
Aging. A report was submitted to the Department of Health on July 5, 2025.6. From July 5 through July 7,
2025, all facility staff were reeducated on the facility's abuse policy and procedure, with emphasis on the
immediate removal of alleged perpetrators from resident care areas and prompt notification of facility
leadership. Special attention was given to RN Supervisors' responsibilities in these situations.7. The
Director of Nursing reviewed the facility's risk mitigation policy on July 5, 2025.8. The interdisciplinary team
was instructed to continue reviewing resident documentation for behavioral indicators or other signs
suggestive of abuse and to respond promptly to any identified concerns.9. Social Services initiated
follow-up visits with affected residents beginning on July 7, 2025, to assess emotional well-being and
monitor for signs of psychological distress.10. Beginning July 7, 2025, the Nursing Home Administrator
initiated daily audits of all abuse allegations, which were reviewed for one month to ensure reporting
compliance and investigation timeliness.11. An ad hoc Quality Assurance and Performance Improvement
(QAPI) meeting was convened on July 10, 2025. The meeting included abuse reporting education
presented by the Nursing Home Administrator and Director of Nursing.12. Risk mitigation education was
provided to all licensed nursing staff on July 29 and July 30, 2025, with documented completion. Immediate
Jeopardy was determined to be removed on July 30, 2025, at 3:30 p.m., following onsite verification by the
survey team that the corrective actions had been fully implemented and that the likelihood of serious harm
had been removed. 28 Pa. Code 201.14 (a) Responsibility of licensee. 28 Pa. Code 201.18 (e)(1)
Management. 28 Pa. Code 201.29 (a)(c) Resident Rights. 28 Pa. Code 211.12(c)(d)(5) Nursing Services.
Event ID:
Facility ID:
395984
If continuation sheet
Page 3 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395984
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Creekside
45 North Scott Street
Carbondale, PA 18407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record review, staff interviews, and review of the facility's abuse prohibition policy, it was determined
that the facility failed to ensure allegations of abuse were reported to the State Survey Agency within 24
hours of the incident and failed to submit completed investigation findings within five (5) working days, for
two of four abuse allegations reviewed (Residents 8 and 9).Findings include: A review of the facility policy
entitled Abuse Policy, last reviewed July 17, 2025, revealed it is the policy of the facility that acts of physical,
verbal, psychological, and financial abuse directed against residents are absolutely prohibited. Each
resident has the right to be free from verbal, sexual, physical, and mental abuse, corporal punishment,
involuntary seclusion, mistreatment, neglect, exploitation, and misappropriation of property. Under the
section titled Investigation and Reporting, the policy states the Administrator, Director of Nursing (DON), or
designee shall notify the Department of Health Event Reporting System and will notify the Adult Protective
Services Area Agency on Aging within 24 hours of an alleged incident. A report of abuse will be submitted
within five (5) working days to the Department of Health. The Administrator/designee is responsible for
operationalizing all policies and procedures that prohibit abuse and neglect and is required to report
instances of suspected or actual abuse or neglect occurring within the facility. Abuse coordinators are the
Administrator and the DON/designee of the facility, who shall coordinate all investigations ensuring resident
safety and report findings to regulatory agencies as required. Once an allegation of abuse has been made,
the supervisor who initially received the report must inform the Administrator/DON immediately and initiate
gathering requested information. An investigation must be conducted by the Administrator or designee
immediately and no later than twenty-four (24) hours after the knowledge of the alleged incident. The
Administrator, DON, or designee shall notify the Department of Health via the Event Reporting System
electronically, or by phone in the event the electronic system is unavailable. Upon receiving an incident or
suspected incident of resident abuse, the Administrator/DON/designee will conduct an investigation and
report all alleged violations timely, thoroughly, and objectively, with corresponding reports submitted within
five (5) working days to the appropriate agency. A review of Resident 8's clinical record revealed that the
resident was admitted to the facility on [DATE], with diagnoses that included unspecified dementia (a
condition characterized by progressive or persistent loss of intellectual functioning, especially with
impairment of memory and abstract thinking, and often with personality change). A review of a Quarterly
Minimum Data Set Assessment (MDS a federally mandated standardized assessment conducted at
specific intervals to plan resident care) dated May 6, 2025, revealed the resident was severely cognitively
impaired with a BIMs score of 2 (brief interview for mental status, a tool to assess the residents attention,
orientation and ability to register and recall new information, a score of 0-7 equates to being severely
cognitively impaired). During an interview with Employee 1 nurse aide (NA) on July 29, 2025, at
approximately 12:30 p.m., she disclosed an incident involving Employee 3 (NA) and Resident 8 that had
occurred on July 4, 2025. Employee 1(NA) reported that while assisting Resident 8 with care, Employee 3
(NA) roughly grabbed the resident's hand to stop her from pulling at her pants. Employee 1(NA) stated she
immediately shared her concerns with Employee 2 Registered Nurse (RN) that the act was aggressive and
inappropriate. This disclosure during the survey interview was the first time surveyors became aware of the
alleged incident. Upon follow-up with the DON at 1:00 p.m. on July 29, 2025, it was confirmed that the
facility had not reported this allegation of physical abuse to the State Survey Agency within 24 hours of the
event. A review of a written witness statement completed by Employee 1(NA)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395984
If continuation sheet
Page 4 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395984
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Creekside
45 North Scott Street
Carbondale, PA 18407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
on July 4, 2025, documented that Employee 3 (NA) had roughly grabbed Resident 8's hand during care,
and that Employee 1(NA) felt uncomfortable with the interaction, describing it as aggressive. Further review
determined that the facility did not submit a complete investigation to the State Survey Agency within five
(5) working days of the incident, as required by policy. The DON confirmed during an interview on July 29,
2025, at 11:25 a.m., that neither the timely reporting requirement nor the investigation submission
requirement had been met. Resident 9 was admitted [DATE], with diagnoses including Parkinson's disease
(a progressive neurological disorder affecting movement), aphasia (difficulty communicating), and epilepsy
(a seizure disorder). An annual MDS dated [DATE], documented a BIMS score of 3, indicating severe
cognitive impairment. A review of Resident CR1's clinical record revealed he was admitted to the facility on
[DATE], with diagnoses that included stage 3 chronic kidney disease (CKD) refers to permanent damage to
the kidneys that occurs gradually over time) and [NAME] Syndrome (is a rare genetic disorder caused by a
loss of function of specific genes and begins in childhood. Individuals affected become constantly hungry,
which often leads to obesity and type 2 diabetes and may cause mild to moderate intellectual impairment
and behavioral problems). Review of Resident CR1's admission MDS assessment dated [DATE], section C
Cognitive Patterns revealed the resident had a BIMS score of 15, which indicated the resident was
cognitively intact. On July 22, 2025, Resident CR1, the roommate of Resident 9, filed a grievance with
Employee 9, Director of Social Services, alleging that on the night of July 20, 2025, Employee 10, a nurse
aide, entered the room and repeatedly used profanity toward Resident 9, telling him to get the ‘F' in bed
when he attempted to use the bathroom. On July 26, 2025, Resident 9's responsible party also filed a
grievance alleging repeated verbal abuse. The DON initiated an investigation on July 22, 2025, identified
Employee 10 nurse aide, as the alleged perpetrator, and did not make contact with Employee 10 nurse aide
until July 25, 2025. The DON confirmed on July 31, 2025, at 11:33 a.m., that this verbal abuse allegation
was not reported to the State Survey Agency within 24 hours and the completed investigation was not
submitted within five (5) working days. Through the survey ending July 31, 2025, the facility did not provide
documentation demonstrating that allegations of abuse involving Residents 8 and 9 were reported within
the required 24-hour period or that completed investigation results were submitted within five (5) working
days. 28 Pa. Code 201.14(c) Responsibility of licensee. 28 Pa. Code 201.18(e)(1) Management. 28 Pa.
Code 201.29(a)(c) Resident Rights. 28 Pa. Code 211.10(d) Resident care policies.
Event ID:
Facility ID:
395984
If continuation sheet
Page 5 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395984
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Creekside
45 North Scott Street
Carbondale, PA 18407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a
review of clinical records, the facility's abuse prohibition policy and information provided by the facility it was
determined the facility failed to promptly conduct a thorough investigation to rule out abuse and implement
corrective action and submit the results of the completed investigation to the State Survey Agency within
five working days of the incident as evidenced by two of 4 residents reviewed (Resident 9 and 8).Findings
include: A review of the facility's Abuse Policy that was last reviewed by the facility on July 17, 2025,
indicated the Administrator/designee was responsible for operationalizing all policies and procedures that
prohibit abuse and neglect and are required to report instances of suspected or actual abuse or neglect
occurring within the facility. Abuse coordinators are the Administrator and the Director of Nursing
(DON)/designee of the facility. They shall coordinate all investigations ensuring resident safety, and report
the findings to the regulatory agencies, as required. Once an allegation of abuse has been made, the
supervisor who initially received the report must inform the Administrator/DON immediately and initiate
gathering requested information. An investigation MUST be directed by the Administrator or designee
immediately and no later than twenty-four (24) hours of knowledge of the alleged incident The
Administrator, DON, or designee shall notify the Department of Health, via the Event Reporting System
electronically, or by phone in the event of the electronic system being unavailable. Further review of the
facility's abuse policy indicated that upon receiving an incident or suspected incident of resident abuse, the
Administrator/DON/designee will conduct an investigation to include, but not limited to the following:
complete designated report form for investigation or abuse, interview the person(s) reporting the incident;
interview any witnesses to the incident; interview the resident; interview the resident's attending physician
and review the resident's clinical record; interview staff members (on all shifts) having contact with the
resident during the period of the alleged incident; interview the resident's roommate, family members, or
visitors; interview other residents to which the accused employee provided care or services; and review all
circumstances surrounding the incident. The Administrator/DON is responsible to receive and investigate all
alleged violations timely, thoroughly, and objectively. A review of Resident 8's clinical record revealed
admission on [DATE], with diagnoses including unspecified dementia (a progressive loss of intellectual
function affecting memory, reasoning, and behavior). A review of a Quarterly Minimum Data Set
Assessment (MDS a federally mandated standardized assessment conducted at specific intervals to plan
resident care) dated May 6, 2025, revealed the resident was severely cognitively impaired with a BIMs
score of 2 (brief interview for mental status, a tool to assess the residents attention, orientation and ability
to register and recall new information, a score of 0-7 equates to being severely cognitively impaired). During
an interview with Employee 1, a Nurse Aide (NA), on July 29, 2025, at approximately 12:30 p.m., stated
there was an incident with Employee 3, NA, and Resident 8 on July 4, 2025. Employee 1 stated that
Employee 3 had grabbed Resident 8's hand roughly to stop her from grabbing her pants while they were
providing care to the resident. Employee 1 stated she went to Employee 2, the Registered Nurse (RN), with
concerns that Employee 3, NA, had roughly grabbed Resident 8's hand while they were providing care. A
review of a written witness statement completed by Employee 1, NA, on July 4, 2025, indicated that while
providing care to Resident 8 with Employee 3, NA, she had roughly grabbed the resident's hand to stop her
from grabbing her own pants. Employee 1 NA stated that she felt uncomfortable with the way Employee 3
NA had treated the resident indicating it was aggressive. There was no documented evidence of a complete
investigation as required by the facility's abuse policy. Missing elements included completion of the
investigation form, interviews with all staff on the shift having
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395984
If continuation sheet
Page 6 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395984
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Creekside
45 North Scott Street
Carbondale, PA 18407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
contact with the resident, notification to the physician and responsible party, and interviews with other
residents cared for by the alleged perpetrator. During an interview on July 31, 2025, at approximately 12:00
p.m., the DON confirmed no documentation existed showing the facility had conducted an investigation
consistent with the abuse policy. A review of Resident CR1's clinical record revealed he was admitted to the
facility on [DATE], with diagnoses that included stage 3 chronic kidney disease (CKD) refers to permanent
damage to the kidneys that occurs gradually over time) and [NAME] Syndrome (a rare genetic disorder
caused by a loss of function of specific genes and begins in childhood. Individuals affected become
constantly hungry, which often leads to obesity and type 2 diabetes and may cause mild to moderate
intellectual impairment and behavioral problems). Review of Resident CR1's admission MDS (Minimum
Data Set a federally mandated standardized assessment process conducted periodically to plan resident
care) assessment dated [DATE], section C Cognitive Patterns revealed the resident had a BIMS score
(Brief Interview for Mental Status a tool used to evaluate cognitive impairment and assist with dementia
diagnosis) of 15, which indicated the resident was cognitively intact. A review of Resident 9's clinical record
revealed admission to the facility on April 4, 2024, with diagnoses that included Parkinson's disease (a
disease primarily of the central nervous system, affecting both motor and non-motor systems with
symptoms developing gradually and non-motor issues become more prevalent as the disease progresses),
aphasia (difficulty communicating), and epilepsy (seizure disorder). Review of Resident 9's annual MDS
assessment dated [DATE], section C Cognitive Patterns revealed the resident had a BIMS score of 3, which
indicated severe cognitive impairment. A review of a grievance report dated July 22, 2025, submitted by
Resident CR1 to the Director of Social Services (Employee 9), reported that on the night of July 20, 2025,
Resident 9 attempted to get out of bed to use the bathroom several times, and Employee 10, NA, entered
the room and repeatedly swore at him, telling him to get the F in bed. CR1 reported the incident was
upsetting to hear. A review of a grievance report dated July 26, 2025, from Resident 9's responsible party
(RP) with Employee 9, Director of Social Services, reported being told of the same incident by CR1,
describing repeated verbal abuse by Employee 10 due to the bed alarm sounding. The DON initiated an
investigation on July 22, 2025, and identified Employee 10 as the alleged perpetrator. Documentation
reflected attempted telephone contact with Employee 10 on July 23, 2025, but no evidence of completed
investigative steps as outlined in the abuse policy. The only interview conducted was with Resident 4, the
roommate of CR1 and Resident 9 at the time. No signed witness statements or interviews with other
residents or staff were completed. A grievance response dated July 25, 2025, documented that Employee
10 was educated regarding inappropriate language and residents' rights and that disciplinary action was
discussed. Employee 9 met with CR1 to explain the resolution. On July 30, 2025, at approximately 11:00
a.m., the DON and Nursing Home Administrator confirmed they did not consider the incident abuse and did
not complete a full investigation. On July 31, 2025, at approximately 12:30 p.m., the DON was unable to
provide any evidence that a thorough investigation was completed consistent with the abuse policy. 28 Pa.
Code 201.14 (c) Responsibility of licensee. 28 Pa. Code 201.18 (b)(1) Management. 28 Pa. Code 201.29
(a) Resident rights. 28 Pa. Code 211.10(d) Resident care policies.
Event ID:
Facility ID:
395984
If continuation sheet
Page 7 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395984
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Creekside
45 North Scott Street
Carbondale, PA 18407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Provide enough food/fluids to maintain a resident's health.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a
review of clinical records and interviews with staff, it was determined the facility the facility did not identify
and respond to significant unplanned weight loss for one of 20 sampled residents . (Resident 9).Findings
include: A clinical record review revealed Resident 9 was admitted to the facility on [DATE], with diagnoses
that included Parkinson's Disease (a progressive neurodegenerative disorder that primarily affects
movement often causing tremors, muscle stiffness and balance problems) A clinical record review revealed
Resident 9 weighed 133.5lbs on March 12, 2025. The clinical record revealed the resident weighed 111lbs
on April 18, 2025, indicating a significant weight loss of 16.9% over 37 days. Meal intake records
documented the resident's consumption was variable, ranging from 25% to 100% of meals offered. Review
of a dietary note dated April 20, 2025, at 09:18AM (two days after the weight loss was documented),
indicated the resident had an unplanned significant weight loss confirmed by re-weight for one month. The
progress note further revealed the resident previously received nutritious dessert cups with meals. The note
further revealed the resident was to receive nutritious dessert cup twice daily to promote weight gain. A
review of the clinical record revealed no documentation indicating that the nutritious dessert cups were
offered or consumed with meals as recommended. The record also lacked documented evidence that the
resident's physician and resident representative were notified of the significant weight loss, as required by
professional standards and regulatory guidance. An interview with Employee 6 (Registered Dietician)
conducted on July 31, 2025, at 10:08AM, revealed that when a resident experiences a significant weight
loss, the resident is to be placed on weekly weights and have monthly nutritional assessments to ensure
proper nutrition status. The interview further revealed that Resident 9's significant weight loss was not
addressed timely. a weekly weight was not obtained following the weight loss on April 20, 2025, and the
facility failed to provide documented evidence the resident's physician and resident representative were
notified of the significant weight loss. Further review of the clinical record revealed the resident did not
receive a nutritional assessment between April 20, 2025, and June 5, 2025. No weekly weights were
documented during that period. An interview with the Director of Nursing (DON) on July 31, 2025, at
12:00PM revealed the facility could not provide a written policy addressing the monitoring and management
of residents' nutritional status. The DON confirmed the facility could not provide documentation of any
interventions implemented to address the weight loss identified on April 20, 2025. 28 Pa Code 211.5
(f)(ii)(iii)(x) Medical records. 28 Pa Code 211.12 (d)(1)(3)(5) Nursing services.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395984
If continuation sheet
Page 8 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395984
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Creekside
45 North Scott Street
Carbondale, PA 18407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a
review of clinical records, select facility policy, observations, and resident and staff interviews, it was
determined the facility failed to ensure oxygen therapy was administered in accordance with physician's
orders for three of 20 residents reviewed (Residents 13, 79, and 85).Findings include: A review of the
facility policy titled Oxygen Administration, last reviewed by the facility on July 17, 2025, revealed it is the
facility's policy to provide oxygen therapy to residents upon order of the physician. The policy indicated it is
the responsibility of the licensed nurse to initiate and monitor the administration of oxygen per physician's
orders. Oxygen therapy is a medical treatment in which supplemental oxygen is administered to a resident
to maintain adequate oxygen levels in the blood. Oxygen is typically delivered by a nasal cannula, which is
a lightweight tube that splits into two prongs placed into the nostrils. The flow rate, measured in liters per
minute (LPM), is determined by the physician based on the resident's medical needs. Deviations from
prescribed flow rates can result in insufficient oxygen delivery or, in some cases, excessive oxygen
administration, both of which can adversely affect health. A clinical record review revealed Resident 13 was
admitted to the facility on [DATE], with diagnoses that include chronic respiratory failure with hypoxia (a
condition in which the lungs are unable to adequately exchange oxygen, leading to persistently low blood
oxygen levels). Further clinical record review revealed Resident 13 had a physician's order placed on May
22, 2025, for supplemental oxygen via nasal cannula at 4 liters per minute (LPM). An observation on July
29, 2025, at 8:15AM revealed Resident 13 was awake and sitting upright in her chair with nasal cannula
tubing connected to an oxygen concentrator via an oxygen concentrator with the liter flow set at 0 liters per
minute (LPM). During an interview on July 29, 2025, at 8:18 AM, the Director of Nursing (DON) confirmed
that Resident 13 should have been receiving continuous oxygen at 4 LPM as ordered and stated she would
immediately adjust the concentrator and check the resident's vital signs. A clinical record review revealed
Resident 85 was admitted on [DATE], with diagnoses including chronic obstructive pulmonary disease
(COPD a progressive lung disease that causes airflow blockage and breathing-related problems). A
physician's order dated July 19, 2025, directed supplemental oxygen via nasal cannula at 3 LPM
continuously.An observation on July 30, 2025, at 8:30 AM revealed Resident 85 was awake and lying in
bed with nasal cannula tubing connected to an oxygen concentrator; however, the flowmeter was set at 2.5
liters per minute (LPM). During an interview at 8:35 AM, Employee 8 Licensed Practical nurse (LPN)
confirmed the setting was incorrect and stated it would be adjusted to the prescribed 3 LPM immediately.A
clinical record review revealed Resident 79 was admitted to the facility on [DATE], with a diagnosis to
include chronic obstructive pulmonary disease. A physician's order dated November 30,2023 revealed the
resident was prescribed supplemental oxygen via nasal cannula to be applied at 3 liters per minute (LPM)
continuously. An observation on July 29, 2025, at 09:00AM revealed resident 79 was awake and sitting
upright in her chair with supplemental oxygen in place via nasal cannula tubing connected to an oxygen
concentrator with the liter flow set at 2 liters per minute (LPM). An interview with the resident at this time
revealed the resident did not feel oxygen coming from the cannula but denied experiencing distress. An
interview on July 29, 2025, at 9:05 AM, the DON confirmed Resident 79 should have been receiving 3 LPM
and stated she would adjust the concentrator and check the resident's vital signs. The facility failed to follow
their policy in accordance with physician orders for three resident's receiving supplemental oxygen. 28 Pa.
Code 211.10 (c) Resident care policies. 28 Pa. Code 211.12 (c)(d)(1)(3)(5) Nursing services.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395984
If continuation sheet
Page 9 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395984
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Creekside
45 North Scott Street
Carbondale, PA 18407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on a review of facility policies, medication count records, and staff interviews, it was determined that
the facility failed to ensure nursing staff consistently follow established procedures for verifying and
documenting the count of controlled substances at shift change on two of two medication carts
observed.Findings include: A review of the facility policy entitled Controlled Substances last reviewed July
17, 2025, revealed it is the expectation of nursing staff to count controlled medication inventory at the end
of each shift. The policy further revealed the nurse coming on duty and the nurse going off duty make the
count together and document and report any discrepancies to the director of nursing services. A review of
the facility Narcotic Card Count from the green nursing unit medication cart revealed the following: July 22,
2025, the night shift on coming nurse failed to sign that the narcotic count was completed and correct. July
25, 2025, the day shift on coming nurse failed to sign that the narcotic count was completed and correct.
July 26, 2025, the day shift on coming nurse failed to sign that the narcotic count was completed and
correct. July 28, 2025, the day shift on coming nurse failed to sign that the narcotic count was completed
and correct. A review of the facility Narcotic Card Count from the lilac nursing unit medication cart revealed
the following: July 27, 2025, the night shift on coming nurse failed to sign that the narcotic count was
completed and correct. July 28, 2025, the night shift on coming nurse failed to sign the narcotic count was
completed and correct. An interview with Employee 7 LPN (licensed practical nurse) on July 30,2025, at
8:15 AM revealed it is the expectation of nursing staff to review and sign off on narcotic count sheets with
each shift change. An interview on July 30, 2025, at approximately 1:45 PM, the Nursing Home
Administrator confirmed the facility failed to demonstrate consistent implementation of procedures for
promoting accurate controlled drug records. 28 Pa Code 211.12 (c)(d)(1)(3)(5) Nursing service. 28 Pa Code
211.9 (c)(k) Pharmacy services. 28 Pa Code 211.5(f)(x) Clinical records.
Event ID:
Facility ID:
395984
If continuation sheet
Page 10 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395984
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Creekside
45 North Scott Street
Carbondale, PA 18407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, review of select facility policy, and staff interviews, it was determined the facility
failed to adhere to acceptable storage and labeling for multi-dose medications in one of two medication
carts observed (Lilac Hall).Findings include: Review of the facility policy titled Medication Labeling and
Storage last reviewed by the facility July 17,2025, indicated that multi-use medication vials/bottles that have
been opened or accessed (e.g. seal broken) are to be labeled with the date they were opened to ensure
proper tracking for expiration purposes. An observation of the medication cart located on Lilac hall unit on
July 30, 2025, at 8:22 AM, in the presence of Employee 8 (Licensed Practical Nurse) of the medication
stored in the medication cart, revealed one (1) multi-dose insulin pen of Insulin Degludec (a long acting
insulin medication used to lower blood sugar) and one (1) multi-dose pens of Insulin Glargine (a long acting
insulin medication used to lower blood sugar) that had been opened and available for resident use, but not
dated when initially opened. Further observation revealed one (1) multi-dose insulin pen of Insulin Aspart (a
rapid acting insulin used to lower blood sugar) with a date on the sticker of the pen indicating the pen was
opened July 1, 2025. Review of manufacturer safety information revealed the multi-dose pen of Insulin
Aspart is to be discarded 28 days after opening indicating the dated pen should have been discarded on
July 28, 2025. An interview with Employee 8 (LPN) on July 30,2025, at 8:24 AM, confirmed all three (3)
multi dose insulin pens one (1) Insulin Aspart, one (1) Insulin Glargine and one (1) Insulin Degludec were
opened, available for resident use, currently being used for administration, and not dated when initially
opened with one pen of insulin Aspart being used past the expiration date. Interview with the Director of
Nursing (DON) on July 31, 2025, at approximately 11:00 AM, confirmed the facility policy reflects it is the
expectation of the staff to adhere to acceptable storage and labeling practice for multi-dose medications. 28
Pa. Code 211.9(a)(1)(k) Pharmacy services 28 Pa. Code 211.12(c)(d)(1)(5) Nursing services
Event ID:
Facility ID:
395984
If continuation sheet
Page 11 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395984
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Creekside
45 North Scott Street
Carbondale, PA 18407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, review of select facility policies, and staff interviews, it was determined that the
facility failed to store, prepare, and serve food under sanitary conditions to prevent potential contamination
and microbial growth in food, which increased the risk of food-borne illness in the dietary
department.Findings included: Food safety and inspection standards for safe food handling indicate that
everything that comes in contact with food must be kept clean and food that is mishandled can lead to
foodborne illness. Safe steps in food handling, cooking, and storage are essential in preventing foodborne
illness. You cannot always see, smell, or taste harmful bacteria that may cause illness according to the
USDA (The United States Department of Agriculture, also known as the Agriculture Department, is the U.S.
federal executive department responsible for developing and executing federal laws related to food). A
review of facility policies entitled Environment and Food Storage last reviewed by the facility on July 17,
2025, indicated all preparation areas, food service areas, and dining areas will be maintained in a clean
and sanitary condition. All foods, frozen and refrigerated, will be appropriately stored in accordance with
guidelines of the FDA (Food and Drug Administration) Food Code (a model that assists food control
jurisdictions at all levels of government by providing them with a scientifically sound technical and legal
basis for regulating the retail and food service segment of the industry (restaurants and grocery stores and
institutions such as nursing homes). All food items will be stored 6-inches above the floor and 18-inches
below the sprinkler units. An initial tour of the dietary department, conducted on July 29, 2025, at 9:03 AM
with the facility's consultant Certified Dietary Manager (CDM), revealed unsanitary conditions with the
potential to contaminate food and increase the risk of foodborne illness. Upon entry into the dietary
department, dirty breakfast meal carts containing soiled resident trays were stored in close proximity to
food preparation areas, clean utensils, and clean cooking equipment. Observations of the ceiling tiles and
light fixtures above the dishwashing machine revealed brown discoloration, splattered residue, and visible
dirt and debris within the light covers throughout the kitchen area. Observations of the juice station revealed
the thickened juice dispenser contained a gelatinous substance inside the nozzle and was sticky to the
touch. The consultant CDM reported that the juice station equipment cleaning was done weekly. Further
observations of the dietary department revealed that the inside of the dry storage area revealed wire racks
stored directly on the floor, debris under shelving, and an accumulation of dirt and debris behind the door.
During an interview with the Nursing Home Administrator (NHA) on July 30, 2025, at 2:30 PM, the above
observations were reviewed. The NHA acknowledged that the facility's dietary department is required to be
maintained in a clean and sanitary condition. 28 Pa. Code 201.18 (e) (2.1) Management. 28 Pa. Code 211.6
(f) Dietary Services. 28 Pa. Code 211.10 (d) Resident care policies.
Event ID:
Facility ID:
395984
If continuation sheet
Page 12 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395984
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Creekside
45 North Scott Street
Carbondale, PA 18407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Level of Harm - Minimal harm
or potential for actual harm
Based on a review of clinical records, select investigative reports, and employee job descriptions and staff
interview it was determined the facility's administration failed to effectively use its resources to promote
resident safety and maintain the highest practicable physical and mental functioning of residents in the
facility by failing to prevent the physical abuse of one resident (Resident 49) out of 5 sampled residents.
Findings include: A review of the clinical record for Resident 49 revealed that the facility failed to
immediately remove Employee 3,Nurse Aide (NA), an employee alleged to have physically abused a
resident, from resident contact. Despite the allegation, Employee 3 (NA) remained in the facility with access
to residents while the allegation was unresolved. This failure to implement immediate protective measures
placed Resident 49 and all residents in danger and resulted in the Immediate Jeopardy cited at F600.
Further review revealed the facility failed to fulfill mandatory reporting obligations for additional abuse
allegations:The facility did not report an allegation that Employee 3 (NA) abused Resident 8 to the State
Survey Agency and other officials as required.The facility did not report an allegation that Employee 10
(NA) abused Resident 9 to the State Survey Agency and other officials as required. The facility also failed to
conduct thorough investigations into these additional allegations:No investigation was completed into the
allegation involving Resident 8 and Employee 3 (NA).No investigation was completed into the allegation
involving Resident 9 and Employee 10 (NA). The absence of timely reporting and investigation prevented
the facility from determining whether abuse had occurred, identifying and removing potential perpetrators
from resident contact, and implementing protective measures to prevent further harm. A review of the
undated job description for the Administrator revealed the Administrator is responsible for directing
day-to-day operations of the facility in accordance with federal, state, and local standards governing
long-term care facilities; ensuring all personnel comply with facility policies and applicable laws; ensuring
each resident receives necessary nursing, medical, and psychological services to attain and maintain the
highest practicable well-being; and ensuring compliance with all facility policies and procedures by staff,
residents, families, visitors, and governing agencies. The undated job description for the DON revealed the
DON is responsible for assisting the Administrator in achieving nursing department goals, directing the
operations and staff of the nursing department, ensuring strict compliance with regulatory requirements,
maintaining resident care plans per guidelines, and promoting high standards of professional nursing care.
These failures demonstrate a systemic failure in administrative oversight and an inability of facility
leadership to ensure resident safety, enforce abuse prevention policies, and maintain compliance with
federal regulation which contributed to the Immediate Jeopardy cited at F600 and placed all residents at
continued risk for abuse, neglect, and exploitation.Cross refer F600, F609, F610. 28 Pa. Code: 201.14 (a)
Responsibility of licensee. 28 Pa. Code: 201.18 (e)(1) Management. 28 Pa. Code 211.12 (c) Nursing
services.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395984
If continuation sheet
Page 13 of 13