F 0812
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, a review of select facility policy, and staff interviews it was determined that the
facility failed to ensure the kitchen was maintained in a manner to ensure food was stored, prepared,
distributed, and served under sanitary conditions and free of pest infestation. The presence of live and dead
cockroaches in food preparation and storage areas created a high risk of contamination of food, utensils,
and food-contact surfaces with disease-causing organisms. This failure created an increased potential for
foodborne illness and placed 80 out of 80 residents in a situation of Immediate Jeopardy to their health and
safety. Findings include: Food safety and inspection standards for safe food handling indicate that
everything that comes in contact with food must be kept clean and food that is mishandled can lead to
foodborne illness. Safe steps in food handling, cooking, and storage are essential in preventing foodborne
illness. You cannot always see, smell, or taste harmful bacteria that may cause illness according to the
USDA (The United States Department of Agriculture, also known as the Agriculture Department, is the U.S.
federal executive department responsible for developing and executing federal laws related to food). The
Food and Drug Administration (FDA) requires commercial food service establishments to clean and sanitize
all equipment and utensils that come into contact with food using an effective two-step process: cleaning
(removal of debris) and sanitizing (elimination of microorganisms). According to Ecolab Inc., a global
company specializing in water hygiene and infection prevention solutions for industries that require strict
safety and sanitation standards such as health care, long term care, food service, food processing,
hospitality and manufacturing indicate that cockroaches are known vectors for pathogens such as
Salmonella (bacteria that can contaminate food, water, and surfaces and cause salmonellosis, resulting in
diarrhea, fever, and abdominal cramps when ingested., E. coli (Escherichia coli ,bacteria commonly found
in the intestines of humans and animals; some strains produce toxins that can cause severe
gastrointestinal illness, including diarrhea and, in some cases, kidney complications) and Staphylococcus
(bacteria often found on human skin and in nasal passages; certain strains, such as Staphylococcus
aureus, can cause food poisoning, skin infections, or more serious illnesses when introduced into the body,
which can lead to serious foodborne illnesses in residents). Cockroaches pick up these bacteria on their
bodies and legs when moving through contaminated areas and can transfer them to food, utensils, and
preparation surfaces. This contamination creates a significant risk for the spread of disease A review of the
facility's Pest Control Policy last updated July 18, 2025, indicated the facility will maintain an effective pest
control program. The facility maintains an on-going pest control program to ensure that the building is kept
free of insects and rodents. Contracted outside pest control services are provided. Windows are always
screened. Only approved FDA and EPA' insecticides and rodenticides are permitted in the facility and all
such supplies are stored in areas away from food storage areas. Garbage and trash are not permitted to
accumulate and are removed from the facility daily. Maintenance services assist, when
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
395984
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395984
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Creekside
45 North Scott Street
Carbondale, PA 18407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Many
appropriate and necessary, in providing pest control services. A tour of the kitchen on August 25, 2025, at
8:20 AM revealed the following unsanitary practices with the potential to introduce contaminants into food
and increase the potential for food-borne illness. The exit door in the kitchen leading to the outside was
propped open with a rock. An interview with Employee 1, a dietary aide, confirmed this observation and
stated the door should not be propped open. Observation of the janitor's closet located next to the exit door
revealed a mop directly on the floor and a cracked light shield containing debris. The perimeter area of the
floors throughout the kitchen had a buildup of dirt and debris. The floor area under the dishwasher was
soiled, and a three-foot length of stainless-steel plating located behind the dishwasher was pulling away
from the wall, leaving a gap along the top edge of the dishwasher area located behind the garbage
disposal. Further interview with Employee 1 at this time revealed that he does sometimes see water bugs in
the dishwasher area. Observation of the floor in the food preparation and tray line service area revealed a
dead cockroach on the floor. Interview with the Food Service Director (FSD) on August 25, 2025, at 9:00
a.m. confirmed that cockroaches were identified in the kitchen one month ago and that the nursing home
administrator (NHA) was made aware. Further observation of the kitchen with the FSD on August 25, 2025,
at 9:15 a.m. revealed several live cockroaches under the dishwasher. Interview with the NHA on August 25,
2025, at 9:30 a.m. confirmed the facility did have a contract with a pest management company and that on
July 21, 2025, in response to seeing cockroaches in the kitchen, the facility requested pest control services
increase from monthly visits to every two weeks. However, other than increasing visits with the pest
management company, there was no documented evidence the facility addressed the concern of
cockroaches in the kitchen between visits, increased sanitation, or evaluated food storage and distribution
practices. The NHA confirmed that food and nutrition services were to be maintained in a sanitary manner
and free of pests. Review of the Commercial Services Agreement for pest management dated July 21,
2025, revealed the facility requested to increase pest control services from monthly to every two weeks and
signed a new contract on that date. Review of the Pest Control Report dated July 21, 2025, indicated heavy
treatment was placed in the kitchen for roaches. Review of the next Pest Control Report dated August 18,
2025, 28 days after the previous treatment, indicated that roach gel (slow-acting poison-laced bait placed in
areas where roaches hide that attracts and kills cockroaches), and growth regulators (substances that
prevent immature cockroaches from reaching their full pest potential) were placed in the kitchen for roach
activity.Further interview with the Administrator on August 25, 2025, at 9:45 AM confirmed the pest control
company did not provide a service the week of August 4, 2025, as per the facility contract for service every
two weeks. When questioned if there had been any reports made to him about cockroaches being present
on residents' meal trays, the Administrator confirmed that staff had reported an incident to him on August
19, 2025, that a dead cockroach was on Resident 1's refused breakfast tray. Review of the clinical record
confirmed that the resident did refuse breakfast on that day as he often does refuse breakfast per personal
preference. The facility failed to provide any documented evidence the facility staff was monitoring for the
presence of roaches in the kitchen or had put any increased sanitation measures or environmental
measures (identifying gaps, repairing wall cracks, ensuring doors are closed) in place to ensure food was
stored, prepared, distributed, and served under sanitary conditions and free of pest infestation. Immediate
Jeopardy was identified and called on August 25, 2025, at 10:50 AM and the Immediate Jeopardy template
was provided to the Nursing Home Administrator regarding the facilities failure to maintain the kitchen so
that food was stored, prepared, distributed and served under sanitary conditions. The presence of live and
dead cockroaches in food preparation and storage areas created a high risk of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395984
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395984
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Creekside
45 North Scott Street
Carbondale, PA 18407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
contamination of food, utensils, and food-contact surfaces with disease-causing organisms and resulted in
failure to maintain proper sanitary conditions in the kitchen thereby placing all residents at risk for
foodborne illness. Evaluation of the facility's records determined that Immediate Jeopardy was initially
identified on July 21, 2025, when the pest control company documented the need for heavy pest control
treatment in the kitchen. In response, the facility submitted an immediate corrective action plan at 2:45 PM
on August 25, 2025. The plan directed the kitchen to begin using paper supply and disposable products for
all meal service. Staff were assigned to monitor each meal while the tray line was active to ensure that no
insects or cockroaches were observed. Facility leadership notified all residents, families, and the medical
director regarding the situation and the actions being taken. Pest control services were activated for
immediate treatment of the source areas. Full sanitation of the kitchen, including all equipment and floors,
was completed, and all exposed food and single-use items were discarded. The three-compartment sink
was designated for use as needed, and staff were instructed to complete sanitation treatments in the
kitchen after each meal. The kitchen was placed under continuous monitoring throughout the day and night
by the Food Service Director or the registered nurse supervisor. Audits were scheduled to be completed
hourly for three days, then daily for seven days, and weekly for four weeks. On August 26, 2025, at 11:00
a.m., the licensed pest control inspector conducted a thorough inspection of the kitchen and identified
cockroach activity around walls and behind appliances, including the entire kitchen area.
Recommendations included fogging treatment, four-foot door sweep installation to the kitchen exit door and
sealing around the floor pipe opening under the sink. Dietary staff were educated on the facility's Pest
Control and Kitchen Sanitation Policies and Protocols. All residents were to be assessed for any
gastrointestinal symptoms related to food. An Ad Hoc QAPI (meeting within a nursing home to address a
specific quality issue) was held to address the issue and develop ongoing preventive measures. The facility
initiated daily audits and weekly inspections and treatments by both the maintenance director and the
licensed pest control vendor. A fogging treatment was recommended by the pest control company and
scheduled for August 27, 2025, at 7:00 PM. Staff in-service training on food safety and pest prevention was
scheduled for completion by the staff educator on August 27, 2025. Final environmental measures,
including sealing cracks, installing a door sweep, and repairing baseboards, were assigned a completion
deadline of August 30, 2025. The Immediate Jeopardy was lifted on August 28, 2025, at 10:00 a.m. after
verification the facility had implemented a comprehensive corrective action plan that immediately addressed
the risk of serious harm to residents. Cross Refer F92528 Pa. Code 201.14(a) Responsibility of licensee.28
Pa. Code 201.18 (e)(1)(2.1)(3) Management. 28 Pa. Code 211.6 (f) Dietary Services. 28 Pa Code 211.10
(a)(b)(c)(d) Resident care policies
Event ID:
Facility ID:
395984
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395984
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aventura at Creekside
45 North Scott Street
Carbondale, PA 18407
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Level of Harm - Minimal harm
or potential for actual harm
Based on a review of facility policy, observations of the food and nutrition services department, interviews
with facility staff, and review of pest control records, it was determined that the facility failed to maintain an
effective pest control program to ensure the facility was free of insects/pests, specifically
cockroaches.Findings include: A review of the facility's Pest Control Policy last updated July 18, 2025,
indicated the facility shall maintain an effective pest control program. The facility maintains an on-going pest
control program to ensure the building is kept free of insects and rodents. Contracted outside pest control
services are provided. Windows are always screened. Only approved FDA and EPA' insecticides and
rodenticides are permitted in the facility and all such supplies are stored in areas away from food storage
areas. Garbage and trash are not permitted to accumulate and are removed from the facility daily.
Maintenance services assist, when appropriate and necessary, in providing pest control services. During
observation of the kitchen on August 25, 2025, at 8:20 AM interview with Employee 1 (dietary aide)
revealed that at times he does see water bugs in the dishwasher area. At that same time, a dead cockroach
was observed on the floor in the food preparation/tray line area. Interview with the food service director
(FSD) on August 25, 2025, at approximately 9:00 AM confirmed cockroaches had been seen in the kitchen
and that the administrator was informed approximately one month ago. Despite this increase in pest control,
further observation with the FSD on August 25, 2025, at 9:15 AM revealed several live cockroaches under
the dishwasher. Review of the facility's Commercial Services Agreement dated July 21, 2025, confirmed the
increased service schedule, and the pest control report for that date documented heavy treatment for
roaches. However, the next pest control report was dated August 18, 2025 which was 28 days later, rather
than every two weeks as requested indicated that roach gel (slow-acting poison-laced bait placed in areas
where roaches hide that attracts and kills cockroaches) and growth regulators (prevent immature
cockroaches from reaching their full pest potential) were placed in the kitchen for roach activity. Interview
with the nursing home administrator (NHA) on August 25, 2025, at approximately 9:30 AM confirmed that
the facility did have a contract with a pest management company. The administrator confirmed that on July
21, 2025, in response to seeing cockroaches in the kitchen the facility requested the pest control services
increase from monthly visits to every two weeks. During an interview with the nursing home administrator
(NHA) on August 25, 2025, at approximately 9:45 AM confirmed the pest control company did not provide a
service the week of August 4, 2025, as per the facility contract for service every two weeks. Interview with
the maintenance director on August 25, 2025, at approximately 10:00 AM failed to provide any documented
evidence the facility was monitoring for cockroaches, documenting finding, and identifying possible areas
where the cockroaches could be entering and hiding (dark, warm, and moist areas near food sources such
as under appliances, under the dishwasher, and within cracks and crevices) as per facility policy. On August
26, 2025, at 11:00 AM a licensed pest control inspector visited the facility for a thorough inspection of the
kitchen. The inspection revealed cockroach activity around walls and behind appliances and under the
dishwasher. The problem areas included the walls around the kitchen and the entire kitchen.
Recommendations included a fogging treatment, four foot door sweep installation to the kitchen exit door,
and to seal around the opening of pipe in floor under the sink. Interview with the nursing home
administrator (NHA) on August 26, 2025, at approximately 12:30 PM confirmed that the facility failed to
show evidence of an effective pest control program. The NHA confirmed it is the facility's responsibility to
maintain an effective pest control program to ensure the facility is free of pests including cockroaches.Cross
Refer F812 28 Pa. Code 201.18 (e)(1)(2.1) Management 28 Pa Code 211.20 (a)(b)(c)(d) Resident care
policies
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395984
If continuation sheet
Page 4 of 4