F 0552
Ensure that residents are fully informed and understand their health status, care and treatments.
Level of Harm - Minimal harm
or potential for actual harm
Based on review of facility policy, clinical records reviewed, and staff interview, it was determined that the
facility failed to inform a resident's representative in advance of the proposed care, including the risk and
benefits of the prescribed medication for one out of three sampled residents (Resident R1).
Residents Affected - Few
Findings include:
Review of Resident R1's MDS assessment (MDS-Minimum Data Set assessment: periodic assessment of
resident care needs) dated August 21, 2024, indicated the diagnose of cognitive impairment (a condition
impacting decision making and memory), and dementia (a decline in cognitive abilities that can impact a
person's ability to perform everyday tasks). Further review of the MDS indicated that the resident BIMS
(Brief Interview for Mental Status) assessment was not completed due to poor cognitive status.
Review of Resident R1's care plans dated August 15, 2024, indicated impaired/decline in cognitive function
or impaired thought processes related to a condition other than delirium: Dementia.
Review of physician progress note dated August 15, 2024, revealed that resident elected her daughter to
make medical decisions on her behalf in the event she was unable to.
Interview with Resident R1's daughter on August 15, 2024, stated facility started resident on Melatonin, a
sleep aid, without consulting with her. Resident's daughter stated she believed the medication made the
resident sleepy that she did not want to get out of bed for bathroom and other activities. Daughter stated
she found out about the medication only last Friday when she asked the nurse what she was taking that
make her sleepy.
Review of Resident R1's physician progress notes dated August 27, 2024, revealed that a new order for
Melatonin was ordered as sleep aide. Further review of the physician progress note revealed no evidence
that the resident's daughter or other representatives was notified of the new order, discussed the advantage
and disadvantage of medication and alternative options.
Interview with the Director of Nursing, on September 9, 2024, at 12:50 p.m. the Director of Nursing (DON)
confirmed that the facility did not inform a resident's representative in advance of the proposed care,
including the risk and benefits of the prescribed medication for Resident R1 on August 27, 2024.
28 Pa. Code 201.29(j) Resident rights.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
396017
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396017
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Willow Grove Post Acute
3485 Davisville Road
Hatboro, PA 19040
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0552
28 Pa. Code 211.12(d)(1) Nursing services.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396017
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396017
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Willow Grove Post Acute
3485 Davisville Road
Hatboro, PA 19040
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, and resident and staff interviews, it was determined that the facility failed to maintain a safe,
clean, homelike environment on two of two nursing units (First floor and Second floor).
Findings include:
An initial tour of the facility on September 9, 2024, 10:00 a.m. revealed the following observations.
Observation of facility room [ROOM NUMBER] revealed there were strong odor of urine in the room, the
commode was not emptied and cleaned, there were urine, feces, and bathroom tissue in the commode.
Interview with the Resident R2 at the time of the observation stated it was from the night before.
Observation of facility room [ROOM NUMBER] revealed there were trash on the floor, under the bed such
as used medicine cups, alcohol wipes, gauze and tape with blood dripping to the floor, there was yellow
stain on the sheet near the foot of the bed, used PICC line dressing cleaning materials, old foam coffee cup
with dried stain outside appeared from the day before.
Interview with the Employee E4, Registered Nurse at the time of the observation confirmed the findings.
Observation of lower number room side of the second floor revealed there were strong odor of urine.
Observation of facility room [ROOM NUMBER] revealed there were trash on the floor, gloves on the floor
next to the bed, used gauze with tape on the floor. The window bed of the room had multiple cords tangled
together which made it hard for the resident in the room to access that side of the bed. There was nebulizer
mask on the nightstand without being bagged.
Interview with the Employee E3, Guest Service Staff, at the time of the observation confirmed the findings.
Observation of the corridor handrail revealed the following findings,
There was loose/missing/broken handrail in the corridor next to room [ROOM NUMBER] (missing end
piece), loose/broken next to 220, 219, 216, 213, 224, 221, 223, 228, 227, 116, 122, 123, 124 and first
shower room.
28 Pa. Code: 201.29(j)(k) Resident rights.
28 Pa. Code: 207.2(a) Administrator's responsibility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396017
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396017
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Willow Grove Post Acute
3485 Davisville Road
Hatboro, PA 19040
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on review of clinical records, review of facility policy, observation, and staff and resident interview, it
was determined that the facility failed to ensure that all drugs and biologicals were safely stored for three of
three residents reviewed (Resident R3, R4 and Resident R5).
Findings include:
Observation of the Resident R3's room conducted on September 9, 2024, at 10:49 a.m. during the tour
revealed Fluticasone nasal spray on resident's bed side table.
Review of clinical record for Resident R3 revealed no evidence that the facility conducted an assessment
for Resident R3 for safe self administration of medication or care planned to store medication in his room.
Observation of the Resident R4 room conducted on September 9, 2024, at 11:00 a.m. during the tour
revealed 1 bottle of Nystatin antifungal powder and 2 Albuterol inhaler on resident's bed side table.
Review of clinical record for Resident R4 revealed no evidence that the facility conducted an assessment
for Resident R4 for safe self-administration of medication or care planned to store medication in her room.
Interview with the Employee E4, Registered Nurse at the time of the observation confirmed the findings.
Observation of the Resident R5 room conducted on September 9, 2024, at 11:19 a.m. during the tour
revealed a bottle of Melatonin in her nightstand drawer.
Interview with the Employee E3, Guest Service Staff, at the time of the observation confirmed the findings.
Review of clinical record for Resident R5 revealed no evidence that the facility conducted an assessment
for Resident R5 for safe self-administration of medication or care planned to store medication in her room.
28 Pa. Code 201.8(b)(l) Management
28 Pa. Code 211.12(d) Nursing services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396017
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396017
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Willow Grove Post Acute
3485 Davisville Road
Hatboro, PA 19040
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0924
Put firmly secured handrails on each side of hallways.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and interviews with staff, it was determined that the facility failed to equip corridors with safe
handrails on each side, for two of two nursing units observed (First and Second floor nursing units).
Residents Affected - Some
Findings include:
Observation of the corridor handrail revealed the following findings:
There was loose/missing/broken handrail in the corridor next to room [ROOM NUMBER] (missing end
piece).
There were loose/broken handrail next to resident room [ROOM NUMBER], 219, 216, 213, 224, 221, 223,
228, 227, 116, 122, 123, 124 and first shower room.
Interview on September 9, 2024, at 12:00 p.m. the Nursing Home Administrator confirmed that handrails
were broken or missing, and she would have the maintenance correct the issue.
28 Pa Code 201.14(a) Responsibility of licensee
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396017
If continuation sheet
Page 5 of 5