F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, clinical record review, and staff interview, it was determined that the facility failed to ensure
that a dignified environment, care, and services were provided to promote quality of life on three of three
nursing units and in the dining room for four residents in one of three dining rooms. (Resident 1, 9, 64, 95)
Findings include:
Observation on the Cloister nursing unit on April 23 and 24, 2024, revealed a white board in the dining
room displaying the date of April 20, 2024, and activities listed for that day.
Observation on the Sub-Acute nursing unit on April 23 and 24, 2024, revealed the white boards in the
residents' rooms displaying the date of April 20, 2024, and the staff listed for that day.
Clinical record review revealed that Resident 1 had diagnoses that included dementia and depression.
Review of Resident 1's current care plan revealed that the resident was on a restorative nursing program
for dining and needed supervision and occasional assistance with meals. Observation on April 23, 2024,
from 12:25 p.m. through 12:55 p.m., revealed Resident 1 in the dining room eating chicken parmesan with
spaghetti noodles and Italian vegetables with his fingers. At no time did staff redirect or offer assistance to
Resident 1.
Clinical record review revealed that Resident 9 had diagnoses that included dementia and Alzheimer's
disease. Review of the Minimum Data Set (MDS) assessment, dated February 9, 2024, revealed that the
resident had cognitive impairment, and required supervision or touch assistance with eating. Review of the
current care plan revealed that Resident 9 was on a restorative nursing program for dining and needed
supervision and staff cueing. On April 23, 2024, from 12:25 p.m. through 12:55 p.m., Resident 9 was
observed eating spaghetti noodles, chicken, and Italian vegetables with her fingers. At no time did staff
redirect or offer assistance to Resident 9.
Clinical record review revealed that Resident 64 had diagnoses that included dementia and depression.
Review the resident's current care plan revealed that Resident 64 was on a restorative nursing program for
dining and staff was to provide assistance as needed. Observation on April 23, 2024, from 12:25 p.m.
through 12:55 p.m., revealed Resident 64 eating chicken parmesan with spaghetti noodles and Italian
vegetables with her fingers. Observation on April 24, 2024, from 12:25 p.m. through 12:45 p.m., revealed
Resident 64 eating chicken and vegetables with her fingers. At no time did staff redirect or offer assistance
to Resident 64.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
396063
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396063
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Seton Manor Nursing and Rehabilitation Center
1000 Seton Drive
Orwigsburg, PA 17961
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Clinical record review revealed that Resident 95 had diagnoses that included cerebral infarction (stroke),
Alzheimer's disease, and depression. The MDS assessment dated [DATE], indicated that the resident had
cognitive impairment and required staff assistance for bathing. According to the task flowsheet, the resident
was to receive a shower twice per week on Monday and Thursday. There was no documented evidence that
Resident 95 was showered on February 8 or 22, 2024, March 25, 2024, April 15, 2024, or April 23, 2024. In
an interview on April 26, 2024, at 11:41 a.m., the Director of Nursing confirmed there was no documented
evidence that showers were given as scheduled.
28 Pa. Code 201.29 (a) Resident rights.
28 Pa. Code 211.12(d)(5) Nursing services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396063
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396063
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Seton Manor Nursing and Rehabilitation Center
1000 Seton Drive
Orwigsburg, PA 17961
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on clinical record review, observation, review of facility documentation, and staff and resident
interview, it was determined that the facility failed to accommodate resident needs in a timely manner by
responding to the call bell system for one of three nursing units. (Long Term Care unit)
Residents Affected - Some
Findings include:
Clinical record review revealed that Resident 76 had diagnoses that included paraplegia (paralysis),
dysphagia (difficulty swallowing), anxiety, and depression. According to the Minimum Data Set assessment,
dated May 16, 2024, the resident had no cognitive impairment. Review of the care plan revealed that the
resident was at risk for falls and that staff was to keep the call bell within reach and encourage it's use
because the resident needed prompt response to all requests for assistance. On April 23, 2024, at 10:30
a.m., the resident was observed in bed with the call bell activated. In an interview at 10:51 a.m., Resident
76 stated she had been waiting to get up for the day and no one answered her call bell. Resident 76 also
stated at that time, that she often waits extended periods of time for someone to answer her call bell.
During a group interview conducted on April 24, 2024, at 10:30 a.m., Residents 16, 30, 53, 54, 84, and 85
reported that they often wait a long time when they or others activate their call bell for assistance. Review of
call bell audits revealed that for the week of April 1, 2024, 10 call bell audits were conducted. Eight of the
call bell response times were between 31 and 54 minutes. Review of the call bell audits completed for the
week of April 15, 2024, revealed that 10 of 10 call bell audits had response times between 35 and 64
minutes.
In an interview on April 26, 2024, at 10:50 a.m., the Nursing Home Administrator and Director of Nursing
stated that call bells were expected to be answered in a timely manner.
28 Pa. Code 211.12(d)(5) Nursing services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396063
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396063
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Seton Manor Nursing and Rehabilitation Center
1000 Seton Drive
Orwigsburg, PA 17961
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
Based on clinical record review and staff interview, it was determined that the facility failed to notify the
resident representative of a change in condition for one of 27 sampled residents. (Resident 34)
Residents Affected - Few
Findings include:
Clinical record review revealed that Resident 34 had diagnoses that included diabetes, soft tissue
disorders, and adjustment disorder with mixed anxiety and depressed mood. Review of the Minimum Data
Set assessment, dated February 5, 2024, revealed the resident had cognitive impairment. Review of a
nurse's note dated April 20, 2024, revealed that Resident 34's lower left leg was observed to be red and
warm with new orders from the physician for doxycycline (antibiotic) and a venous doppler (ultrasound to
evaluate blood flow). There was no documented evidence that the resident's representative was notified of
the change in condition.
In an interview on April 26, 2024, at 10:45 a.m., the Administrator confirmed that the resident's
representative was not notified of the change in condition.
28 Pa. Code 211.12(d)(1)(5) Nursing services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396063
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396063
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Seton Manor Nursing and Rehabilitation Center
1000 Seton Drive
Orwigsburg, PA 17961
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on clinical record review and staff interview, it was determined that the facility failed to develop a
comprehensive care plan that addressed individual resident needs as identified in the comprehensive
assessment for one of 27 sampled residents. (Resident 45)
Findings include:
Clinical record review revealed that Resident 45 had diagnoses that included anxiety, bipolar disorder, and
Parkinson's disease. The Minimum Data Set (MDS) assessment completed on August 1, 2023, indicated
the resident had moderately severe depression. According to the Care Area Assessment summary from
that assessment, the facility identified that mood state was a problem area for the resident and should have
been included on the comprehensive care plan. Review of the care plan revealed that the facility did not
develop interventions to address this care area.
In an interview on April 26, 2024, at 11:33 a.m., the Director of Nursing confirmed that Resident 45's care
plan did not include the area of potential concern identified in the comprehensive assessment.
28 Pa. Code 211.12(d)(5) Nursing services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396063
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396063
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Seton Manor Nursing and Rehabilitation Center
1000 Seton Drive
Orwigsburg, PA 17961
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
facility policy review, clinical record review, and staff interview, it was determined that the facility failed to
assess and document the status of wounds for one of four sampled residents with wounds. (Resident 28)
Residents Affected - Few
Findings include:
Review of the facility policy entitled, Skin Management Guidelines, last reviewed December 27, 2023,
revealed that staff was to evaluate and document wound status weekly.
Clinical record review revealed that Resident 28 was admitted to the facility on [DATE], with diagnoses that
included a sacral pressure sore and congestive heart failure. Review of the Minimum Data Set assessment
dated [DATE], revealed that Resident 28 had a Stage 3 pressure sore since admission to the facility. Review
of the nursing notes revealed that the resident was being treated for a pressure sore to their sacrum.
Review of Resident 28's skin and wound evaluation records revealed that there was no documented
evidence that staff assessed the resident's wounds the weeks of January 28, 2024, February 11, 2024,
February 25, 2024, and March 17, 2024.
In an interview on April 26, 2024, at 11:54 a.m., the Director of Nursing confirmed that there was no
documented evidence that Resident 28's wounds were assessed weekly per facility policy.
28 Pa Code 211.12(d)(1)(5) Nursing services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396063
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396063
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Seton Manor Nursing and Rehabilitation Center
1000 Seton Drive
Orwigsburg, PA 17961
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record review and observation, it was determined that the facility failed to provide adequate
supervision to prevent accident/hazards on one of three nursing units. (Cloister unit)
Findings include:
Clinical record review revealed that Resident 9 had diagnoses that included dementia and Alzheimer's
disease. Review of the Minimum Data Set (MDS) assessment dated [DATE], revealed that the resident was
cognitively impaired and needed staff supervision with eating. Review of the resident's current care plan
revealed that Resident 9 was on a restorative nursing program for dining and staff was to supervise and
provide cueing. Observation on April 23, 2024, from 12:25 p.m. through 12:55 p.m., revealed Resident 9
eating in the dining room on the nursing unit. During this time Resident 9 was observed mixing straw
wrappers, creamers, and salt and pepper packets in with her food. Resident 9 took her menu, straw
wrapper, and spaghetti noodles and put them in her cup of coffee and proceeded to drink from the cup. At
no time did staff redirect or assist the resident. At 1:05 p.m., Resident 9 was observed taking packets of
condiments off of the counter in the dining room. From 1:07 p.m. through 1:16 p.m., Resident 9 was
reaching in the sink touching and handling dirty dishes.
Observation on April 24, 2024, at 12:32 p.m., revealed Resident 9 in the dining room eating lunch. Resident
9 was feeding herself with her spoon in her hand raised to her mouth. The spoon contained pieces of food
and an intact packet of pepper. Staff did not intervene until made aware by the surveyor at that time.
Clinical record review revealed that Resident 64 had diagnoses that included dementia and depression.
Review of the resident's current care plan revealed that Resident 64 was on a restorative nursing program
for dining and staff was to provide assistance as needed. On April 24, 2024, at 12:30 p.m., Residents 64
and 69 were eating lunch at a table in the dining room. Resident 64 was observed tearing a sugar packet in
half and putting one half in her mouth including half the wrapper. At 12:40 p.m., Resident 64 took Resident
69's cake from her tray, put it in her lap, and ate it.
Clinical record review revealed that Resident 117 had diagnoses that included dementia and anxiety.
Review of the MDS assessment dated [DATE], revealed that the resident had severe cognitive impairment
and ambulated independently on the nursing unit. On April 23, 2024, from 12:45 p.m. through 1:05 p.m.,
Resident 117 was observed collecting other residents' soiled clothing protectors. At no time did staff
redirect the resident.
CFR 483.25(d) Accidents.
Previously cited 4/26/23
28 Pa. Code 211.12(d)(1)(5) Nursing services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396063
If continuation sheet
Page 7 of 7