Health inspection·January 5, 2024

F 0553 December 26, 2023 (6:35 AM) - 259.2 lbs - a 4.8 lbs weight loss (1.82 %) in 7 days. Level of Harm - Minimal harm or potential for actual harm December 26, 2023 (6:47 AM) - 259.2 lbs January 2, 2024 (7:09 AM) - 248.0 lbs - a 16.0 lbs weight loss (6.06 %) in 14 days. Residents Affected - Few The resident lost a total of 16.0 lbs or 6.06 % loss of body weight in 14 days (December 19, 2023 through January 2, 2024). A nutrition update note dated December 23, 2023, at 1:39 PM, indicated that the resident requested to speak with dietary staff. He informed staff that he has been diabetic since 2006, and he stated being hungry between meals and at hour of sleep (HS). The entry noted that Glucerna was provided twice daily. The resident requested additional protein. The resident's care plan was not updated to identify the additional protein portions with meals, when reviewed at the time of the survey ending January 5, 2024. A Nutrition update note dated December 30, 2023, at 1:45 PM indicated that the resident again requested to speak with someone from the kitchen. The resident complained that he gets his snacks a few days a week but has not received them since Tuesday and said his blood sugar was low today around breakfast. The entry noted that the dietary staff reviewed requested food items, and would discuss with kitchen staff. Interview with Resident 13 on January 3, 2024, at approximately 10:33 AM, and again at 11:55 AM, indicated he was dissatisfied with his current weight loss, stating I didn't come here to lose weight. The resident stated that he knew he lost weight by the way he felt and by the way his clothing fit. The resident stated he frequently did not receive the additional protein, and or snacks requested, stating it all depended on who worked in the kitchen, and whether it's a weekend or weekday. The resident stated he got tired of speaking with staff regarding his hunger and dietary concerns. A review of a nursing progress note dated January 3, 2024, at 5:45 PM, revealed the resident was discharged home. Interview with the Director of Nursing (DON) on January 5, 2024, at approximately 8:50 AM, confirmed Resident 13 had a significant weight loss and his care plan failed to identify the additional protein portions with meals the resident requested. 28 Pa. Code 201.29 (a) Resident rights FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 396109 If continuation sheet Page 2 of 13 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 396109 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/05/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Heinz Transitional Rehabilitation Unit 150 Mundy Street Wilkes-Barre, PA 18702 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0554 Allow residents to self-administer drugs if determined clinically appropriate. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of select facility policy and clinical records and staff and resident interview, it was determined that the facility failed to determine a resident's capability to self-administer medication (Lantus Insulin) for one of 13 residents reviewed (Resident 13). Residents Affected - Few Findings include: A review of facility policy entitled Procedure for Medication Administration, and Self Administration of Medications, last reviewed by the facility November 2, 2023, indicated it is the policy to safely administer medications to the resident as ordered by the physician. Medications are not to be left bedside. It is the policy to promote the right of the resident to self administer drugs unless the interdisciplinary team (IDT) has determined that this practice would be unsafe. To assist in safe self administration the IDT will consider are the medications appropriate and safe for self administration, does the resident have the ability to ensure that the medications is stored safely and securely in a locked cabinet or drawer. If it is determined by the IDT that the resident is able to exercise this right, document in the medical record, nurse establish a plan to instruct the resident regarding his/her medications. This plan will be documented in the residents care plan. The resident may begin self administration after the instructions and understanding of the instructions has been demonstrated. This will be documented in the nursing notes. Medications must be locked in a cabinet or drawer. Review of Resident 13's clinical record revealed admission on [DATE], with diagnoses to have included orthopedic aftercare, pneumonia, and diabetes. The resident was assessed as cognitively intact with a BIMS score of 15 (Brief Interview for Mental Status - a tool to assess cognitive function - a score of 13-15 indicates cognitively intact). The resident's care plan indicated that he is at risk for complications of blood sugar fluctuations related to diagnosis of diabetes date initiated on December 20, 2023, with a goal that the resident will not exhibit complications of Diabetes or signs/symptoms of hypoglycemia or hyperglycemia through next review, target Date of January 5, 2024. Interventions planned were to administer medications, assess and report to physician signs / symptoms of hypoglycemia or hyperglycemia as indicated by cold, clammy skin; sweating; lethargy; confusion, blood glucose monitoring, monitor lab tests, skin, especially feet, every shift and report any reddened or open areas to physician, and to provide diet per physician orders. The resident's care plan failed to identify the self-administration of medication, insulin (Lantus), nor the storage of the medication. A physician orders dated December 21, 2023, was noted for Lantus (diabetes medication) SoloStar subcutaneous solutions pen-injector 100 Unit/ML (Insulin Glargine), inject 42 unit subcutaneously two times a day for Diabetes Mellitus (DM) with scheduling details, that the Lantus is to be administered by a clinician at 0800 hrs (8:00 AM), and 2000 hrs (8:00 PM). During observation and interview with Resident 13, in his room on January 3, 2024, at approximately 10:33 AM, revealed an opened Lantus Solo Star insulin pen was observed on the resident's bedside table next to his personal items. During the interview with the resident, he stated staff leaves the insulin pen with him for him to self administer. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 396109 If continuation sheet Page 3 of 13 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 396109 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/05/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Heinz Transitional Rehabilitation Unit 150 Mundy Street Wilkes-Barre, PA 18702 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0554 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few A second observation of Resident 13 on January 3, 2024, at approximately 11:13 AM, revealed a Lantus Solo Star insulin pen remained on the resident's bedside table next to personal items. A third observation of the resident on January 3, 2024, at approximately 12:00 PM, in the presence of Employee 1 (Registered Nurse) confirmed that a Lantus Solo Star insulin pen was on the resident's bedside table next to personal items. Employee 1 confirmed that Resident 13 does self administer the Lantus insulin. During an interview on January 3, 2024, at approximately 12:05 PM, with Employee 1 (RN), Employee 1 confirmed that the resident's clinical record contained no physician order for Resident 13 to self-administer Lantus insulin, no self administration assessment of the resident's ability to self-administer, or care plan indicating that the resident does self administer the medication. Employee 1 further confirmed that the Lantus insulin pen was on the resident's bedside table and not securely stored During an interview with the Director of Nursing (DON) on January 4, 2024, at approximately 10:30 AM, the DON confirmed that there was no self administration assessment of Resident 13, physician order for self-administration or care plan for the resident's self-administration and storage of the drug. Refer F 656 28 Pa. Code: 211.9(a)(1) Pharmacy services. 28 Pa Code 211.10 (c)(d) Resident care policies 28 Pa Code 211.12 (d)(1)(5) Nursing services FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 396109 If continuation sheet Page 4 of 13 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 396109 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/05/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Heinz Transitional Rehabilitation Unit 150 Mundy Street Wilkes-Barre, PA 18702 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, clinical record review and staff and resident interviews, it was determined that the facility failed to develop person-centered care plans that included individual resident needs and preferences for self-administration of medication and potential for pain for two residents out of 13 sampled (Resident 13 and 3). Findings include: A review of the clinical record revealed Resident 3 was admitted to the facility December 11, 2023, for orthopedic aftercare. An Nursing admission Evaluation dated December 11, 2023, revealed the admission diagnosis as failure of recalled total hip arthroplasty hardware. Hospital discharge instructions dated December 11, 2023, prior to the resident's admission to the skilled nursing facility, indicated that had been hospitalized for a left hip arthroplasty because of a left hip hardware failure. A Minimum Data Set assessment (MDS-a federally mandated standardized assessment process conducted at specific intervals to plan resident care) dated December 18, 2023, revealed that the resident was cognitively intact, with a BIMS score (Brief Interview for Mental Status - a tool to assess cognitive function) of 15. The MDS assessment noted that the resident has had pain or was hurting in the last 5 days. A facility pain evaluation dated December 24, 2023, indicated that the resident has experienced pain at the left surgical hip. Interview with Resident 3, in her room on January 3, 2024, at approximately 10:40 AM, revealed that currently she does experience pain A review of Resident 3's care plan conducted during the survey ending January 5, 2024, revealed that the resident's comprehensive care plan did not include the resident's potential for pain or actual pain. Interview with the Director of Nursing (DON) on January 4, 2024, at approximately 10:30 AM, confirmed the absence of potential for pain, and pain management needs, on Resident 3's care plan. Review of Resident 13's clinical record revealed admission on [DATE], with diagnoses to have included orthopedic aftercare, pneumonia, and diabetes. A review of the clinical record indicated the resident was cognitively intact with a BIMS score of 15 (Brief Interview for Mental Status - a tool to assess cognitive function - a score of 13-15 indicates cognitively intact). The resident's care plan indicated that the resident was at risk for complications of blood sugar fluctuations related to diagnosis of diabetes initiated December 20, 2023, with a goal that the resident will not exhibit complications of Diabetes or signs/symptoms of hypoglycemia or hyperglycemia through next review as of the target Date of January 5, 2024. Interventions planned were to administer (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 396109 If continuation sheet Page 5 of 13 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 396109 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/05/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Heinz Transitional Rehabilitation Unit 150 Mundy Street Wilkes-Barre, PA 18702 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few medications, assess and report to physician signs/symptoms of hypoglycemia or hyperglycemia as indicated by cold, clammy skin; sweating; lethargy; confusion, blood glucose monitoring, monitor lab tests, skin, especially feet, every shift and report any reddened or open areas to physician, and to provide diet per physician orders. The resident had current physician orders dated December 21, 2023, Lantus (diabetes medication) SoloStar subcutaneous solutions pen-injector 100 Unit/ML (Insulin Glargine), inject 42 unit subcutaneously two times a day for Diabetes Mellitus (DM). Observation and interview with Resident 13, in his room on January 3, 2024, at approximately 10:33 AM, revealed an opened Lantus Solo Star insulin pen on the resident's bedside table next to his personal items. During the interview with the resident, he stated that staff leaves the insulin pen in his room for him to self-administer his insulin. A second observation of Resident 13 on January 3, 2024, at approximately 11:13 AM, revealed the Lantus Solo Star insulin pen remained on the resident's bedside table next to his personal items. A third observation of the resident on January 3, 2024, at approximately 12:00 PM, in the presence of Employee 1 (Registered Nurse) confirmed the Lantus Solo Star insulin pen on the resident's bedside table next to personal items. Employee 1 confirmed that resident 13 does self administer the Lantus insulin. During an interview on January 3, 2024, at approximately 12:05 PM, with employee 1 (RN), a review of resident 13's clinical record confirmed the resident's comprehensive care plan failed to identify the resident's self administration of insulin. During an interview with the Director of Nursing (DON) on January 4, 2024, at approximately 10:30 AM, confirmed the absence of medication (Lantus) self administration on Resident 13's care plan. Refer F554 28 Pa. Code 211.10 (d) Resident care policies 28 Pa. Code 211.12 (d)(5) Nursing services FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 396109 If continuation sheet Page 6 of 13 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 396109 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/05/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Heinz Transitional Rehabilitation Unit 150 Mundy Street Wilkes-Barre, PA 18702 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a review of clinical records and select facility policy and protocol, and resident and staff interview it was determined that the facility failed to provide nursing services consistent with professional standards of practice by failing to follow physician orders for the bowel protocol prescribed for three residents out of 13 sampled (Residents 21, 176 and 82) to promote normal bowel activity to the extent possible. Residents Affected - Some Findings include: According to the American Academy of Family Physicians {The American Academy of Family Physicians is one of the largest medical organizations in the US founded to promote the science and art of family medicine}the primary goal of constipation management should be symptom improvement, and the secondary goal should be the passage of soft, formed stool without straining at least three times per week). A review of the facility policy titled Bowel Elimination Protocol, last reviewed by the facility on November 2, 2023, indicated that the facility will record bowel movements on each shift. The 11pm-7 am nurse will check the EMR (electronic medical record) each night. If no bowel movement is recorded, the nurse will check the previous documentation to determine the need for the bowel protocol. Bowel Protocol: 1. Any resident who has not had a bowel movement (BM) in three (3) days will be given Milk of Magnesia (MOM)/Lactulose on the 11pm-7 am shift (in the am of the 4th day). The nurse will assess bowel sounds and document accordingly. 2. If the resident has not had a bowel movement by the end of the day shift, Dulcolax Suppository will be given at the end of the shift. 3. If the Dulcolax suppository is not effective, a Fleets enema will be given by the 3pm-11pm shift. 4. If no results from the enema, bowel sounds will be assessed, and the physician informed. Nursing will document assessment and notification of physician in nursing notes as well as any new physician orders received for follow-up. A review of the clinical record revealed that Resident 21 was admitted to the facility on [DATE], with diagnoses to include, diabetes, and acquired absence of the right leg below the knee (below the knee amputation). The resident had physician orders dated December 12, 2023, for the following bowel regimen: - Lactulose Solution 20 GM/30 ML. Give 30 ml by mouth as needed for constipation. Give daily if no BM in 3 days. - Bisacodyl Suppository 10 MG. Insert 1 suppository rectally as needed for constipation if Lactulose is ineffective. Administer next morning at 6:00 AM. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 396109 If continuation sheet Page 7 of 13 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 396109 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/05/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Heinz Transitional Rehabilitation Unit 150 Mundy Street Wilkes-Barre, PA 18702 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0684 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some - Fleet Enema 7-19 GM/118 ML (Sodium Phosphates). Insert 1 unit rectally as needed for constipation. Administer on day 4 if Dulcolax suppository is ineffective. Review of Resident 21 's report of bowel activity from the Documentation Survey Report v2 for the month of December 2023 and the Medication Administration Record (MAR) for December 2023, revealed the that the resident did not have a bowel movement on: December 16, 2023 - day one without a bowel movement December 17, 2023 - day two without a bowel movement December 18, 2023 - day three without a bowel movement, 30 ml of Lactulose was ordered but no evidence that it was administered to the resident. December 19, 2023 - day four without a bowel movement, Bisacodyl suppository was ordered but no evidence that it was administered. December 20, 2023 - day five without a bowel movement, Fleet enema was ordered but no evidence that it was administered. There was no documented evidence that the staff had notified the physician that the resident went five consecutive days, December 16, 17, 18, 19, and 20, 2023, without a bowel movement. A review of the clinical record revealed that Resident 176 was admitted to the facility on [DATE], with diagnoses to include, fracture of the pelvis, and difficulty in walking. The resident had physician orders dated December 27, 2023, for the following bowel regimen: - Lactulose Solution 20 GM/30 ML. Give 30 ml by mouth as needed for constipation. Give daily if no BM in 3 days. - Bisacodyl Suppository 10 MG. Insert 1 suppository rectally as needed for constipation if Lactulose is ineffective. Administer next morning at 6:00 AM. - Fleet Enema 7-19 GM/118 ML (Sodium Phosphates). Insert 1 unit rectally as needed for constipation. Administer on day 4 if Dulcolax suppository is ineffective. Review of Resident 176 's report of bowel activity from the Documentation Survey Report V2 for the month of December 2023 and the Medication Administration Record (MAR) for December 2023, revealed (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 396109 If continuation sheet Page 8 of 13 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 396109 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/05/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Heinz Transitional Rehabilitation Unit 150 Mundy Street Wilkes-Barre, PA 18702 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0684 the that the resident did not have a bowel movement on: Level of Harm - Minimal harm or potential for actual harm December 27, 2023 - day one without a bowel movement Residents Affected - Some December 28, 2023 - day two without a bowel movement December 29, 2023 - day three without a bowel movement, 30 ml of Lactulose was ordered and administered at 8:55 AM and documented as ineffective. December 30, 2023 - day four without a bowel movement, Bisacodyl suppository was ordered but no evidence that it was administered. December 31, 2023 - day five without a bowel movement, Fleet enema was ordered but no evidence that it was administered. There was no documented evidence that the staff had notified the physician that the resident went five consecutive days, December 27, 28, 29, 30, and 31, 2023, without a bowel movement. A review of the clinical record revealed that Resident 82 was admitted to the facility on [DATE], with diagnoses to include Parkinson's disease (a disorder of the central nervous system that affects movement often including tremors). The resident had physician orders dated December 28, 2023, for the following bowel regimen: - Lactulose Solution 20 GM/30 ML. Give 30 ml by mouth as needed for constipation. Give daily if no BM in 3 days. - Bisacodyl Suppository 10 MG. Insert 1 suppository rectally as needed for constipation if Lactulose is ineffective. Administer next morning at 6:00 AM. - Fleet Enema 7-19 GM/118 ML (Sodium Phosphates). Insert 1 unit rectally as needed for constipation. Administer on day 4 if Dulcolax suppository is ineffective. During interview with Resident 82 on January 3, 2024 at 11:30 AM the resident stated that he felt constipated. A physician order dated January 3, 2024, noted an order for Bisacodyl EC tablet delayed release 5 mg one tablet one time only for constipation. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 396109 If continuation sheet Page 9 of 13 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 396109 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/05/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Heinz Transitional Rehabilitation Unit 150 Mundy Street Wilkes-Barre, PA 18702 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0684 Level of Harm - Minimal harm or potential for actual harm Review of Resident 82 's report of bowel activity from the Documentation Survey Report for the month of December 2023 though January 4, 2024 and the Medication Administration Record (MAR) for December 2023 though January 4, 2024, revealed the that the resident did not have a bowel movement on: - Residents Affected - Some December 30, 2023 - day one without a bowel movement December 31, 2023 - day two without a bowel movement January 1, 2024 - day three without a bowel movement, 30 ml of Lactulose was administered as ordered. January 2, 2024 - day four without a bowel movement, Bisacodyl suppository was ordered but no evidence that it was administered. January 3, 2024 - day five, Bisacodyl EC delayed release 5mg was administered as per physician order received on January 3, 2024, and a medium formed bowel movement at 9:43 PM was indicated on the resident's bowel activity survey documentation report. During an interview with the Director of Nursing (DON) on January 4, 2024, at 8:54 AM, the DON confirmed that staff failed to carry out the physician ordered bowel protocol prescribed for Residents 21, 176 and 82 to prevent constipation and promote normal bowel activity and was unable to provide documented evidence that the physician was notified of the five consecutive days without a bowel movement for Residents 21 and 176. 28 Pa. Code 211.12 (c)(d)(5) Nursing services 28 Pa. Code 211.5(f) Medical records FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 396109 If continuation sheet Page 10 of 13 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 396109 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/05/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Heinz Transitional Rehabilitation Unit 150 Mundy Street Wilkes-Barre, PA 18702 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0692 Provide enough food/fluids to maintain a resident's health. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of select facility policy and clinical records, and resident and staff interviews it was determined that the facility failed to provide a physician ordered nutritional supplement prescribed to one out of four sampled residents sampled (Resident 77). Residents Affected - Few Findings include: Review of the clinical record revealed that Resident 77 was admitted to the facility on [DATE], with diagnoses which included left femur fracture (break in the thigh bone) with left hip hemiarthroplasty (surgical procedure similar to total hip replacement but only ball point of the hip joint is replaced). A physician order dated January 2, 2024, was noted for Juven (a powdered nutritional supplement mixed with water or juice to support wound healing and maintain lean body mass) with meals for supplement, but failed to indicate the amount of Juven to be provided to the resident at each meal. A clarification physician order dated January 4, 2024, noted an order for Juven 8 ounce with each meal. Further review of the clinical record revealed no documented evidence that the physician ordered nutritional supplement was being provided. Interview with Resident 77 on January 4, 2024, at 12:45 PM confirmed that he was not yet receiving Juven with his meals. Interview with the director of nursing (DON) on January 4, 2024, at 1:15 PM confirmed that the physician's order for Juven was not timely implemented and provided to the resident as prescribed. 28 Pa. Code 211.12 (d)(3)(5) Nursing services FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 396109 If continuation sheet Page 11 of 13 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 396109 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/05/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Heinz Transitional Rehabilitation Unit 150 Mundy Street Wilkes-Barre, PA 18702 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0745 Provide medically-related social services to help each resident achieve the highest possible quality of life. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of clinical records and resident and staff interview, it was revealed that the facility failed to provide therapeutic social services to promote the mental and psychosocial well-being of one resident out of 13 sampled (Resident 127) Residents Affected - Few Findings include: A review of the clinical record revealed that Resident 127 was admitted to the facility on [DATE], with diagnoses to include left tibia fracture, diabetes, and depression. The resident was cognitively intact with a BIMS score of 14 (Brief Interview for Mental, {BIMS} which assesses cognition, a tool to assess the resident's attention, orientation, and ability to register and recall new information). The resident's care plan indicated that she was at risk for adverse reactions and behavior problems not easily altered related to current psychoactive medication date initiated on [DATE]. The goal was that the resident will be educated to use of medication and recognition of adverse reactions, along with interventions if adverse reaction occurs through next review, target Date of [DATE]. Interventions planned were to monitor the resident's mood and/or behavioral changes, and to offer ongoing support and encouragement with plan of care. A review of a nursing progress note dated [DATE], 2:13 PM indicated that the resident was very tearful and missing her husband. The resident stated he always helped her when she was here last time. The entry noted that nursing provided support. Interview with the administrator during the survey ending [DATE], revealed that the resident's husband was deceased . A nursing progress note dated [DATE], 7:42 AM indicated that the resident having breakfast at nurse's station. The entry noted that the resident was continuously crying and was inconsolable at this time. Nursing noted that the resident wants her husband. Nursing noted support was provided on [DATE], but there was no evidence of further supportive therapeutic social service interventions implemented to assist the resident with her emotional distress regarding wanting her husband. The resident's care plan failed to identify the known episodes of crying/tearfulness, and missing her husband and, did not include interventions for staff to implement when the resident was experiencing this distress and assist in coping with her grief. A review of a nursing progress note dated [DATE], 6:21 AM indicated that the resident displayed occasional tearful episodes and that nursing staff provided 1:1 emotional support, which was effective for short intervals. There was no documented evidence of the provision of therapeutic social services developed and planned to assist the resident with her emotional distress and coping. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 396109 If continuation sheet Page 12 of 13 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 396109 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/05/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Heinz Transitional Rehabilitation Unit 150 Mundy Street Wilkes-Barre, PA 18702 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0745 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Interview with Resident 127, on [DATE], at approximately 10:45 AM found her in her room tearful. The resident stated that she was lonely. Interview with Employee 2, Social Worker, on [DATE], at approximately 1:20 PM revealed she had not followed up, or conversed with Resident 127 in response to the resident's episodes of tearfulness and crying due to missing her husband. During an interview on [DATE], at approximately 1:55 PM, the Nursing Home Administrator was unable to provide evidence that the facility consistently provided the necessary therapeutic social services to assist and support this resident in dealing with her emotional distress (crying/tearful) and coping with her grief regarding the absence of her husband. The NHA confirmed that the resident's care plan had failed to identify the resident's emotional distress as evidenced by the episodes of crying/tearfulness, and missing her husband and, did not include interventions for staff to implement when the resident was experiencing this psychosocial distress. 28 Pa. Code 201.29 (a) Resident rights. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 396109 If continuation sheet Page 13 of 13