F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, it was determined that the facility failed to provide privacy and confidentiality of
residents ' personal information on two of four nursing units (South and East).
Residents Affected - Some
Findings include:
Observation on the East unit on April 2, 2024, at approximately 10:00 a.m. revealed the computer on the
medication cart was left unattended with Resident 85's physician orders displayed. Several residents and
other staff were noted nearby the medication cart.
Observation on the South unit on April 3, 2024, at approximately 8:00 a.m. revealed the computer on the
medication cart was left unattended with Resident 59's physician orders displayed. Several residents and
other staff were noted nearby the medication cart.
Observation on the East unit on April 5, 2024, at approximately 8:30 a.m. revealed the computer on the
medication cart was left unattended with Resident 29's physician orders displayed. Several residents and
other staff were noted nearby the medication cart.
Interview with the Director of Nursing on April 5, 2024, at 10:20 a.m. confirmed the above findings.
28 Pa. Code: 201.18 (e)(1) Management
28 Pa. Code: 201.29 (j) Resident rights
28 Pa. Code: 211.5 (f) Clinical records
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
396114
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Pines Health Care Center
315 East London Grove Road
West Grove, PA 19390
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0661
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure necessary information is communicated to the resident, and receiving health care provider at the
time of a planned discharge.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based upon
clinical record review, it was determined the facility failed to complete discharge summary on the day of
planned discharge for one of three residents reviewed (Resident 109).
Findings include:
Review of Resident 109's clinical record revealed Resident 109 was admitted to the facility on [DATE], and
was discharged to home on March 23, 2024.
Review of Resident 109's clinical record failed to reveal a discharge summary completed on March 23,
2024, the day of a planned discharge.
The above information was conveyed to the Nursing Home Administrator on April 5, 2024, at 11:00 a.m.
28 Pa. Code 211.5(f) Clinical Records
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396114
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Pines Health Care Center
315 East London Grove Road
West Grove, PA 19390
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on a comprehensive review of clinical records, observations, and interviews with residents and staff,
it was determined that the facility failed to consistently implement and maintain infection control practices,
thereby risking the potential spread of infection for one resident requiring contact precautions (a method to
prevent the transmission of infectious agents spread by direct or indirect contact with the patient or the
patient's environment) out of 32 residents sampled (Resident 90).
Residents Affected - Few
Findings include:
Review of the facility's policy Transmission-Based Precautions and Isolation Policy with a revision date of
March 3, 2024, states that Contact precautions also apply where the presence of excessive wound
drainage, urine, or fecal incontinence, or other discharges from the body suggest an increased potential for
environmental contamination and risk of transmission. Personal Protective Equipment (PPE) recommended
includes gloves and gowns.
Review of the CONTACT PRECAUTIONS sign reveals instructions for all personnel to clean their hands
before entering and leaving the room, and for providers and staff to don gloves and gowns before room
entry and discard them before room exit.
A review of Resident 90's clinical medical record revealed a progress note dated March 28, 2024 at 1:01
p.m. stating Resident 90's urinary analysis (UA) came back positive for Extended Spectrum
Beta-Lactamase e-coli (ESBL, are enzymes produced by certain bacteria, including Escherichia coli that
make bacteria resistant to certain antibiotic medicines) (Escherichia-coli, is a group of bacteria that can
cause infections in one's gut, urinary tract and other parts of your body).
During a tour of nursing unit East on April 2, 2024, at 10:31 a.m., it was observed that the PPE station,
including gloves, gowns, and face shields, was available, but the contact precaution sign was placed face
down on top of the container outside Resident 90's room.
Additional observations conducted on nursing unit East on April 2, 2024, at 10:33 a.m. revealed three
nursing staff performing incontinence care (helping an individual with any type of urinary or bowel leakage
to maintain their health, and wellbeing) on Resident 90 with only gloves on.
Observations conducted on April 3, 2024, at 9:36 a.m., witnessed a nursing staff exiting Resident 90's room
holding soiled bed linens without wearing a gown.
Additional observations of Resident 90's room on April 3, 2024, at 9:39 a.m. observed two nursing staff
entering Resident 90's room without washing their hands or dawning PPE. At 9:35 a.m. licensed practical
nurse (LPN) licensed employee (E4) exited Resident 90's room without washing her hands.
Interview conducted with licensed employee E4 on April 3, 2024, at 9:35 a.m. revealed E4 was unaware
resident 90 was on contact precautions or that Resident 90's UA returned positive for ESBL E-coli.
Interview conducted with Infection Preventionist (IP) licensed employee (E3) on April 3, 2024, at 1:18 p.m.
confirmed Resident 90 is on contact precaution and that all staff need adhere to the facility's
transmission-based precautions and isolation policy.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396114
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Pines Health Care Center
315 East London Grove Road
West Grove, PA 19390
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
The above information was confirmed by licensed employee E3 on April 3, 2024, at 1:24 p.m.
Level of Harm - Minimal harm
or potential for actual harm
28 Pa. Code 211.10 (a)(d) Resident care policies
28 Pa. Code 211.12 (c)(d)(1)(2)(5) Nursing Services.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396114
If continuation sheet
Page 4 of 4