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Inspection visit

Health inspection

MT HOPE NAZARENE RETIREMENT COMMUNITYCMS #39611910 citations on this visit
10 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 10 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

396119 11/16/2022 MT Hope Nazarene Retirement Community 3026 Mount Hope Home Road Manheim, PA 17545
F 0550 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Based on observation, policy review, clinical record review, and staff interview, it was determined that the facility failed to ensure each resident the right to be treated with respect, dignity, and care in a manner that promotes maintenance or enhancement of his or her quality of life for one of 13 residents reviewed (Resident 46). Findings Include: Review of the facility's policy, titled Quality of Life and Dignity for Resident, recently reviewed October 1, 2022, reads, in part, The resident has the right to a dignified existence. Also, A facility must treat each resident with respect and dignity and care .in a manner and environment that promotes maintenance or enhancement of his or her quality of lie. Review of Resident 46's clinical record revealed diagnoses that included retention of urine (a condition in which you are unable to empty all the urine from your bladder) and hypertension (elevated blood pressure). Continued review of Resident 46's clinical record revealed the need for the use of an indwelling foley catheter ( a common type of indwelling catheter. It has soft, plastic or rubber tube that is inserted into the bladder to drain the urine). An observation of Resident 46, on November 13, 2022, at 9:37 AM, revealed the catheter bag to be uncovered with observed urine in the catheter bag. The catheter bag was found to not be covered to ensure privacy and dignity. An inteview with the Director of Nursing, on November 15, 2022, at 11:22 AM, revealed that the catheter bag cover was sent to the laundry for cleaning and not available for use to cover the catheter bag at the time of the observation. 28 Pa. Code 201.29 (j) Resident Rights Page 1 of 14 396119 396119 11/16/2022 MT Hope Nazarene Retirement Community 3026 Mount Hope Home Road Manheim, PA 17545
F 0575 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. Based on observation and staff interview, it was determined that the facility failed to post a list of names, addresses (mailing and email), and telephone numbers of all pertinent State agencies and advocacy groups, such as the State Survey Agency, the State licensure office, and adult protective services, in a form and manner accessible and understandable to residents / resident representatives for two of two resident areas observed (First and Second Floors). Findings Include: Observations on the facility's first and second floors, on November 15, 2022, at 11:32 AM, revealed postings on behalf of residents did not include the required State agencies and advocacy groups elements, including mailing and email addresses. An interview with the Nursing Home Administrator, on November 16, 2022, at 10:38 AM, revealed the facility has created documents for posting with the required information that will presently be available for resident review. 28 Pa. Code 201.14 (a) Responsibility of licensee 396119 Page 2 of 14 396119 11/16/2022 MT Hope Nazarene Retirement Community 3026 Mount Hope Home Road Manheim, PA 17545
F 0582 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Level of Harm - Minimal harm or potential for actual harm Based on document review and staff interview, it was determined that the facility failed to ensure each resident is informed periodically during the resident's stay of services available in the facility and charges for those services, including any charges for services not covered under Medicare/Medicaid, for two of three residents reviewed at the end of their Medicare A stay (Residents 13 and 32). Residents Affected - Some Findings Include: Review of Resident 13's Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage form (SNF-ABN) revealed the Resident was discharged from Medicare A skilled services on August 20, 2022. According to the SNF-ABN, Resident 13 would be responsible for the facility's rate of charges not covered under Medicare or Medicaid. Further review of the SNF-ABN reveled Resident 13, nor the Resident's Responsible Party were informed of the charges no longer covered. Review of Resident 32's SNF-ABN revealed the Resident was discharged from Medicare A skilled services on May 17, 2022. According the the SNF-ABN, Resident 32 would be responsible for the facility's rate of charges not covered under Medicare or Medicaid. Further review of the SNF-ABN revealed Resident 32, nor the Resident's Responsible Party were informed of the charges no longer covered. An interview with Employee 2 on November 14, 2022, at 11:37 AM, revealed she historically has not documented or discussed the facility's daily rate of non-covered services, post Medicare A coverage, with the Residents and/or their responsible parties. The interview also revealed the charges would be discussed going forward. 28 Pa. Code 201.14 (a) Responsibility of licensee 396119 Page 3 of 14 396119 11/16/2022 MT Hope Nazarene Retirement Community 3026 Mount Hope Home Road Manheim, PA 17545
F 0585 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Based on observations and staff interview, it was determined that the facility failed to notify residents individually or through postings in prominent locations throughout the facility of the right to file grievances, orally or in writing; the right to file grievances anonymously; the contact information of the grievance official, with whom a grievance can be filed, including his or her name, business address (mailing and email), and business phone number, for two of two resident areas reviewed (First and Second floors) and review of the facility's admission packet. Findings Include: Observations on the first and second floors, on November 14, 2022, at 9:48 AM, and November 15, 2022, at 10:52 AM, revealed no information posted regarding the facility's designated greivance official or the required information, to include the name and contact information. Review of the facility's admission packet revealed no documentation of the designation of a grievance official or the required information, to include the name and contact information. An interview with the Nursing Home Administrator, on November 16, 2022, at 10:43 AM, revealed she and the Director of Social Services handle grievances for the facility. No information regarding an established grievance official or his or her contact information was provided at the time of the survey. 28 Pa. Code 201.14 (a) Responsibility of licensee 396119 Page 4 of 14 396119 11/16/2022 MT Hope Nazarene Retirement Community 3026 Mount Hope Home Road Manheim, PA 17545
F 0641 Ensure each resident receives an accurate assessment. Level of Harm - Minimal harm or potential for actual harm Based on clinical record review and staff interviews, it was determined that the facility failed to ensure accuracy of the resident assessment for one of 13 residents reviewed (Resident 29). Residents Affected - Few Findings include: Review of Resident 29's clinical record on November 13, 2022, at approximately 1:00 PM, revealed diagnoses including diabetes mellitus type 2 (disease in decreases the body's ability to utilize insulin for the transport of glucose from the blood stream into the cells for nourishment) and hypertension (elevated/high blood pressure). Review of Resident 29's quarterly Minimum Data Set (MDS - standardized assessment tool utilized to identify a residents' physical, mental, and psychosocial needs), with an assessment reference date of September 21, 2022, revealed in section N0300 Injections, Record the number of days that injections of any type were received during the last 7 days or since admission/entry or reentry if less than 7 days, was coded as 0 indicating Resident 29 had received no injections during the 7 days prior to September 21, 2022. Further, due to assessment response in Section 0300 Injections, Sections N0350 Insulin, subsection A, Insulin injections - Record the number of days that insulin injections were received ., and subsection B, Orders for insulin - Record the number of days the physician (or authorized assistant or practitioner) changed the resident's insulin orders during the last 7 days . were subsequently disabled, indicating that the Resident did not receive any insulin injections during the prior 7 days leading up to September 21, 2022. Review of Resident 29's physician orders and Medication Administration Record for the month of September, 2022, revealed that during the 7 day assessment period leading up to the September 21, 2022, assessment date, Resident 29 received insulin injections on 7 of 7 days. During a staff interview on November 14, 2022, at approximately 1:00 PM, the facility was informed of the identified discrepancy with Resident 29's quarterly MDS with an assessment reference date of September 21, 2022. During a staff interview on November 15, 2022, at approximately 11:00 AM, Director of Nursing confirmed that Resident 29's aforementioned MDS was incorrect and that the facility had reviewed the MDS and submitted a corrected assessment. 28 Pa code 211.12(d)(1)(3)(5) Nursing services 396119 Page 5 of 14 396119 11/16/2022 MT Hope Nazarene Retirement Community 3026 Mount Hope Home Road Manheim, PA 17545
F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Based on observation, clinical record review, facility document review, and staff interviews, it was determined that the facility failed to ensure the development and implementation of a comprehensive plan of care for one of 13 residents reviewed (Resident 20). Findings include: Review of Resident 20's clinical record on November 13, 2022, at approximately 11:30 AM, revealed diagnoses including unspecified dementia (irreversible, progressive degenerative disease of the brain that results in decreased contact with reality and decreased ability to perform activities of daily living) and hypertension (elevated/high blood pressure). During observations on November 13, 2022, Resident 20 was observed lying in bed with bilateral enabler bars affixed to the Resident's bed frame. Review of Resident 20's comprehensive plan of care revealed that enabler bars were not included in the comprehensive plan of care. On November 16, 2022, at 9:30 AM, a facility document was reviewed regarding the application of bilateral enabler bars to Resident 20's bed. Review of the document revealed that on August 19, 2022, facility therapy department evaluated Resident 20 due to a decline in ability to perform activities of daily living. The document stated that as a result of the assessment, Therapy determined that the resident needed bilateral enabler bars, Therapy asked maintenance to place enabler bars on the resident's bed, Maintenance placed enabler bars on resident bed as requested. Enabler bars were placed on bed the week of August 22nd [2022] through August 26th 2022. Review of Resident 20's documented Care Conference (multidisciplinary team meeting to discuss changes to a resident's plan of care with the resident and/or resident representative), revealed that Resident 20 had a Care Conference held on September 16, 2022 (prior Care Conference conducted July 29, 2022), due to Resident 20 having a significant change in condition. Review of Care Conference documentation, specifically the Nursing and Rehabilitation/Therapy services sections, revealed that the addition of bilateral enabler bars was not addressed by any discipline in attendance. Specifically, Rehab Summary, stated, Resident requires max encouragement to participate in skilled [physical therapy] treatment sessions to increase [bilateral lower extremity] strength, ambulation and safe transfers. Finally, review of Resident 20's clinical record revealed no documented evidence that the risks and benefits of bilateral enabler bars was discussed and informed consent was obtained for their use for Resident 20. On November 15, 2022, the facility submitted documentation to the State Survey agency that demonstrated the addition of bilateral enabler bars to Resident 20's comprehensive plan of care, which were added on November 14, 2022. 28 Pa code 211.11(a)(d) Resident care plan 396119 Page 6 of 14 396119 11/16/2022 MT Hope Nazarene Retirement Community 3026 Mount Hope Home Road Manheim, PA 17545
F 0700 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Based on policy review, observation, record review, and interviews, the facility failed to complete a risk benefit analysis and obtain consent for use of an enabler bar for three of three residents reviewed (Residents 18, 20, and 46). Findings include: Review of facility policy Enabler Bar, effective date December 10, 2021, read, in part, enabler bar assessment will be completed upon admission and if the resident has a change in condition. Verbal/written consent will be obtained from resident or resident representative, and emergency contact will be called to obtain verbal/written consent. Review of Resident 18's clinical record revealed diagnoses that included stroke (damage to the brain from interruption of its blood supply), epilepsy (neurological disorder marked by sudden recurrent episodes of sensory disturbance, loss of consciousness, or convulsions, associated with abnormal electrical activity in the brain), and hemiparesis (paralysis of one side of the body). Interview with Resident 18 on November 13, 2022, at approximately 12:02 PM, it was revealed that she utilized the enabler bars on both sides of the bed to assist her to stand and transfer in and out of bed, and for bed mobility. Further review of Resident 18's clinical record revealed an order for bilateral enabler bars, with an order date of November 14, 2022. Review of progress notes revealed a health status note dated November 14, 2022, at 2:26 PM, documenting order received for bilateral enabler bars, and a message was left for the Resident Representative to return the Director of Nursing's call. Review of Health status note dated November 15, 2022, at 8:05 AM, documented that verbal consent was received from Resident Representative approving Resident 18 to utilize enabler bars. Review of Resident 18's initial enabler bar screenings was dated December 30, 2016, and enablers were indicated for use. Surveyor requested a copy of the consent for use of enabler bars for Resident 18, and was provided a signature page dated December 30, 2016, verifying that the pamphlet Working Together for Safety (education regarding the hazards of side rail usage) was provided to the Resident and/or Resident Representative. Review of Resident 20's clinical record on November 13, 2022, at approximately 11:30 AM, revealed diagnoses including unspecified dementia (irreversible, progressive degenerative disease of the brain that results in decreased contact with reality and decreased ability to perform activities of daily living) and hypertension (elevated/high blood pressure). During observations on November 13, 2022, Resident 20 was observed lying in bed with bilateral enabler bars affixed to the Resident's bed frame. 396119 Page 7 of 14 396119 11/16/2022 MT Hope Nazarene Retirement Community 3026 Mount Hope Home Road Manheim, PA 17545
F 0700 Level of Harm - Minimal harm or potential for actual harm Review of Resident 20's clinical record on November 13, 2022, at approximately 3:00 PM, revealed that Resident 20's most recent enabler bar assessment (assessment tool utilized to determine if a resident is a candidate for the safe use of enabler bars) was completed on October 11, 2017. Review of Resident 20's clinical record revealed no assessment for enabler bar since. Residents Affected - Some Review of Resident 20's physician orders revealed no physician order for the bilateral enabler bars. Review of Resident 20's comprehensive plan of care revealed that enabler bars were not included in the comprehensive plan of care. On November 16, 2022, at 9:30 AM, a facility document was reviewed regarding the application of bilateral enabler bars to Resident 20's bed. Review of the document revealed that on August 19, 2022, facility therapy department evaluated Resident 20 due to a decline in ability to perform activities of daily living. The document stated that as a result of the assessment, Therapy determined that the resident needed bilateral enabler bars, Therapy asked maintenance to place enabler bars on the resident's bed, Maintenance placed enabler bars on resident bed as requested. Enabler bars were placed on bed the week of August 22nd [2022] through August 26th 2022. Review of Resident interdisciplinary progress notes for the time period of August 10, 2022, to August 26, 2022, revealed no facility staff member documented the installation of bed enablers to Resident 20's bed frame. Review of Resident 20's documented Care Conference (multidisciplinary team meeting to discuss changes to a resident's plan of care with the resident and/or resident representative), revealed that Resident 20 had a Care Conference held on September 16, 2022 (prior Care Conference conducted July 29, 2022), due to Resident 20 having a significant change in condition. Review of Care Conference documentation, specifically the Nursing and Rehabilitation/Therapy services sections, revealed that the addition of bilateral enabler bars was not addressed by any discipline in attendance. Specifically, Rehab Summary, stated, Resident requires max encouragement to participate in skilled [physical therapy] treatment sessions to increase [bilateral lower extremity] strength, ambulation and safe transfers. Review of Resident 20's clinical record revealed no documented evidence that the risks and benefits of bilateral enabler bars was discussed and informed consent was obtained for their use for Resident 20. During staff interviews on November 14, 2022, the facility Nursing Home Administrator (NHA) and Director of Nursing (DON) was informed of the observations of bilateral enabler bars on Resident 20's bed, the lack of a physician's order for the bilateral enabler bars, the lack of inclusion of bilateral enabler bars in Resident 20's comprehensive plan of care, and the lack of an assessment dated after October 11, 2017, for the use of enabler bars. On November 15, 2022, the facility submitted documentation to the State Survey agency which included a physician's order, dated November 14, 2022 for Resident 20's bilateral enabler bars; an assessment for the safe use of the enabler bars, dated November 14, 2022; and the addition of bilateral enabler bars to Resident 20's comprehensive plan of care, dated November 14, 2022. 396119 Page 8 of 14 396119 11/16/2022 MT Hope Nazarene Retirement Community 3026 Mount Hope Home Road Manheim, PA 17545
F 0700 Level of Harm - Minimal harm or potential for actual harm Review of Resident 46's clinical record revealed diagnoses that included muscle weakness and hypertension (elevated blood pressure). An observation of Resident 46, on November 13, 2022, at 9:35 AM, revealed bilateral enabler bars attached to the bed. Residents Affected - Some Continued review of Resident 46's clinical record revealed a document titled Enabler Bar Screener dated September 27, 2022. The form documents the enabler bars are indicated for use at that time. Further review of Resident 46's clinical record revealed the facility obtained an order for the use of the bilateral enabler bars on November 15, 2022. An interview with the DON on November 15, 2022, at 9:38 AM, revealed the Resident/Responsible Party are notified of the risks and benefits at the time of admission. Review of Resident 46's clinical record revealed no documentation of a review of the risks/benefits of enabler bar use at the time of the screening and indication for use. Interview with the NHA on November 15, 2022, at approximately 9:00 AM, it was revealed that the facility provides the residents and/or resident representatives information about the risks and benefits of utilizing enabler bars at the time of admision, and a consent is signed at that time. 28 Pa. Code 205.71 396119 Page 9 of 14 396119 11/16/2022 MT Hope Nazarene Retirement Community 3026 Mount Hope Home Road Manheim, PA 17545
F 0755 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Based on observations, facility documentation, policy review, and staff interviews, it was determined that the facility failed to ensure multi-use medications were dated upon opening for one of two medication storage carts reviewed (second floor medication cart one of two). Findings include: Review of facility policy titled, Med[ication] Pass Policy, initial date March 1, 2012, last reviewed date October 24, 2022, revealed section 1. Documentation, stated, White dots that are on eye drops, ear drops, liquids, injectables, are there so that the nurse who first opens/uses the medication has a place to document his/her initials and the date and time. Unit dose boxes should have the nurse's initials and date and time that the box was opened. The Medication Administration Record (MAR) needs to be marked when a new box, bottle, inhaler, etc. is started. Place a mark with a colored marker on the day/time space when the container has been opened- this is for accountability purposes. PRN [as-needed] medications must have documentation on the front and back of the MAR. You must indicate initials, date, time, and reason for use and effectiveness. Review of the facility's clinical records, including the Medication Administration Record system, revealed that, at the time of the survey, the facility utilized an electronic Medication Administration Record and that the policy indicated a process to document using a Medication Administration Record that was hard-copy (physical sheets of paper utilized to document medication administration and/or nurses notes). During medication administration observations on November 14, 2022, at approximately 10:20 AM, Facility Employee 3 was observed preparing medications to be administered to Resident 45. During the observation, Facility Employee 3 retrieved polyvinyl alcohol 1.4% eye drops for administration. Observations of the polyvinyl alcohol 1.4% eye dropper revealed that it was previously opened. Observations revealed no open date was recorded on the pharmacy bag that contained the eye drops, nor on the container of eye drops. Observations of medication cart one of two for the second floor unit on November 15, 2022, at approximately 1:00 PM, revealed two insulin injector pens that were opened and partially used. Both insulin injector pens had stickers placed by pharmacy for the purpose of recording the date opened, the expiration date of the medication, and the nurses' initials upon opening. Neither insulin pens observed had open dates, nor nurses' initials recorded on the sticker. Observations of Resident 45's polyvinyl alcohol 1.4% drops were also made and revealed that there was still no open date listed on the eye drop or the pharmacy bag that contained the eye drops. At the time of the observation, Facility Employee 3 confirmed that there was no open date on the eye drops; at which time Facility Employee 3 utilized the electronic health record to identify when the eye drops were delivered to the facility. Facility Employee 3 then recorded that date on eye drop container. During a staff interview on November 15, 2022, at approximately 1:15 PM, Director of Nursing (DON) observed the two identified insulin pens and confirmed the absence of a date to identify when the pens were initially opened for use. During the interview, DON revealed that the insulin pens should have had a date that they were opened along with the initials of the nurse that opened them included on the sticker identified for such purpose. 396119 Page 10 of 14 396119 11/16/2022 MT Hope Nazarene Retirement Community 3026 Mount Hope Home Road Manheim, PA 17545
F 0755 Level of Harm - Minimal harm or potential for actual harm During a staff interview on November 16, 2022, at approximately 10:30 AM, the DON was made aware of the observations of Resident 45's eye drops that did not have an open date during medication administration and subsequent observations. During the staff interview, DON revealed that the facility was preparing to increase medication cart checks that are performed by the consulting pharmacist. Residents Affected - Few 28 Pa code 211.9(h) Pharmacy services 28 Pa code 211.12(d)(1)(2)(5) Nursing services 396119 Page 11 of 14 396119 11/16/2022 MT Hope Nazarene Retirement Community 3026 Mount Hope Home Road Manheim, PA 17545
F 0759 Ensure medication error rates are not 5 percent or greater. Level of Harm - Minimal harm or potential for actual harm Based on observation, product manufacturer label, and facility policy review, it was determined that the facility failed to ensure a medication rate of less than 5 percent. Residents Affected - Few Findings include: Based on observation of 34 medication opportunities, three medication errors were identified, which equated to an error rate of 8.82 percent. Review of facility policy titled, Med[ication] Pass Policy, last reviewed October 24, 2022, revealed that section 3. Medication Administration stated, Inhalers - wait one minute between puffs . During medication administration observations on November 14, 2022, at approximately 10:20 AM, Facility Employee 3 was observed preparing medications to be administered to Resident 45. During the observation, Facility Employee 3 retrieved polyvinyl alcohol 1.4% eye drops for administration. Observations of the polyvinyl alcohol 1.4% eye dropper revealed that it was previously opened. Observations revealed no open date was recorded on the pharmacy bag that contained the eye drops, nor on the container of eye drops. Facility Employee 3 was observed administering the eye drops to Resident 45 at approximately 10:23 AM. During medication administration observations on November 15, 2022, at approximately 9:30 AM, Facility Employee 4 was observed preparing medication to be administered to Resident 8. During preparation, Facility Employee 4 was observed preparing Breo 100 mcg/25 mcg (combination inhalation medication used to treat respiratory disease). Facility Employee 4 also prepared Combivent 20 mcg/100 mcg (combination inhalation medication used to treat respiratory disease). Finally, Facility Employee 4 was observed preparing one packet Metamucil in water for administration to Resident 8. Review of the manufacturer's box for the Breo medication was a sticker with the instructions to allow one full minute after administration of the Breo before administering further inhalation medication. Observation revealed that Facility Employee 4 administered Resident 8's Breo inhalation medication first and then Combivent inhalation medication, with approximately 10 second between each medication and did not allow for a full minute between administrations. Further observation of the medication administration reveled that Resident 8 did not finish the full amount of Metamucil. Facility Employee 4 left the remaining amount of Metamucil on Resident 8's bedside table and left the room and did not observe the complete consumption of the Metamucil. 28 Pa code 211.12(d)(1)(5) Nursing services 396119 Page 12 of 14 396119 11/16/2022 MT Hope Nazarene Retirement Community 3026 Mount Hope Home Road Manheim, PA 17545
F 0909 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, observation, record review, and interviews, it was determined that the facility failed to conduct regular inspections of bed rails/enabler bars to identify areas of possible entrapment for three of three residents reviewed (Residents 18, 20, and 46). Findings include: Review of facility policy Enabler Bar, effective date December 10, 2021, read, in part, enabler bar assessment will be completed upon admission and if the resident has a change in condition. Verbal/written consent will be obtained from resident or resident representative, and emergency contact will be called to obtain verbal/written consent. Review of Resident 18's clinical record documented diagnoses that included stroke (damage to the brain from interruption of its blood supply), epilepsy (neurological disorder marked by sudden recurrent episodes of sensory disturbance, loss of consciousness, or convulsions, associated with abnormal electrical activity in the brain), and hemiparesis (paralysis of one side of the body). Interview with Resident 18 on November 13, 2022, at approximately 12:02 PM, it was revealed that she utilized the enabler bars on both sides of the bed to assist her to stand and transfer in and out of bed, and for bed mobility. Further review of Resident 18's clinical record revealed an order for bilateral enabler bars, with an order date of November 14, 2022. Review of progress notes revealed a health status note dated November 14, 2022, at 2:26 PM, documenting order received for bilateral enabler bars, and a message was left for the Resident Representative to return the Director of Nursing's call. Review of health status note dated November 15, 2022 at 8:05 AM, documented that verbal consent was received from Resident Representative approving Resident 18 to utilize enabler bars. Review of Resident 18's initial enabler bar screenings was dated December 30, 2016, and enablers were indicated for use. Review of Resident 18's care plan and [NAME] documented use of enabler bars to assist with bed mobility. Review of Resident 20's clinical record on November 13, 2022, at approximately 11:30 AM, revealed diagnoses including unspecified dementia (irreversible, progressive degenerative disease of the brain that results in decreased contact with reality and decreased ability to perform activities of daily living) and hypertension (elevated/high blood pressure). During observations on November 13, 2022, Resident 20 was observed lying in bed with bilateral enabler bars affixed to the Resident's bed frame. Review of available information provided by the facility and contained in Resident 20's clinical 396119 Page 13 of 14 396119 11/16/2022 MT Hope Nazarene Retirement Community 3026 Mount Hope Home Road Manheim, PA 17545
F 0909 record revealed no documented measurements of entrapment zones as a result of the use of bed enablers. Level of Harm - Minimal harm or potential for actual harm Review of Resident 46's clinical record revealed diagnoses that included muscle weakness and hypertension (elevated blood pressure). Residents Affected - Some An observation of Resident 46, on November 13, 2022, at 9:35 AM, revealed bilateral enabler bars attached to the bed. Continued review of Resident 46's clinical record revealed a document titled Enabler Bar Screener dated September 27, 2022. The form documents the enabler bars are indicated for use at that time. Further review of Resident 46's clinical record revealed the facility obtained an order for the use of the bilateral enabler bars on November 15, 2022. Interview with the Nursing Home administrator (NHA) on November 15, 2022, at approximately 9:00 AM, it was revealed that the facility does not utilize side rails, they utilize only enabler bars. The facility utilizes only certain style enabler bars, small enough to not cause concerns with entrapment. It was also revealed that the facility does not conduct routine or initial safety measurements. NHA was not aware that measurements of the enabler bars, in relation to the 5 zones of entrapment, was required for enabler bars. It was also revealed that approximately 36 residents utilize enabler bars. It was also noted that, if a resident transfers to another room, the bed moves with them. However, enabler bars are removed from bed frames when they are not utilized or appropriate, and are attached to bed frames as needed. 28 Pa. Code 205.71 Bed and furnishings 396119 Page 14 of 14

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Citations

10 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0550GeneralS&S Dpotential for harm

    F550 - Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • 0575GeneralS&S Epotential for harm

    F575 - The facility must post, in a form and manner accessible and understandable

    Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

  • 0582GeneralS&S Epotential for harm

    F582 - The facility must—

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  • 0585GeneralS&S Epotential for harm

    F585 - Grievances

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  • 0641GeneralS&S Dpotential for harm

    F641 - Accuracy of Assessments

    Ensure each resident receives an accurate assessment.

  • 0700GeneralS&S Epotential for harm

    F700 - Bed Rails

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

  • 0755GeneralS&S Dpotential for harm

    F755 - Pharmacy Services

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • 0759GeneralS&S Dpotential for harm

    F759 - Medication Errors

    Ensure medication error rates are not 5 percent or greater.

  • 0909GeneralS&S Epotential for harm

    F909 - Conduct Regular inspection of all bed frames, mattresses, and bed

    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

  • 0656GeneralS&S Epotential for harm

    F656 - Comprehensive Care Plans

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

FAQ · About this visit

Common questions about this visit

What happened during the November 16, 2022 survey of MT HOPE NAZARENE RETIREMENT COMMUNITY?

This was a inspection survey of MT HOPE NAZARENE RETIREMENT COMMUNITY on November 16, 2022. The surveyor cited 10 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at MT HOPE NAZARENE RETIREMENT COMMUNITY on November 16, 2022?

Yes, 10 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her right..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.