F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record reviews, interviews with staff, facility documentation, policy and procedure reviews and
interviews with family members, it was determined that the facility failed to notify the resident's
representative of a need to alter treatment significantly and failed to notify the resident's physician of an
accident requiring physician intervention for two of 23 residents reviewed. (Residents R96 and R97)
Findings include:
A review of the facility policy titled Notification of Changes revealed that it was the responsibility of the
facility to immediately inform each resident and/or resident representative of accidents that have the
potential for physician intervention or significant changes in condition. The policy also indicated that it was
the facility's responsibility to ensure that the physician was immediately notified of an accident that had the
potential for requiring physician intervention. The policy said that the physician was to be notified
immediately of a significant change in physical, mental and psychosocial status of the resident.
Clinical record review for Resident R96 revealed that this resident was admitted to the facility on [DATE].
The nursing progress note indicated that Resident R96 had poor cognitive status. The nurse indicated that
the resident's diagnosis upon admisssion was CVA (cerebral vasculer accident) with right sisded weakness
and aphasia (a loss or impairment of one's capacity to use or comprehend language, which is most
commonly caused by injury to a specific area in the brain).
Clinical record review on February 13, 2024 indicated that Resident R96 received testing for the virus that
causes COVID-19 and the test results were positive. The nursing progress note on February 13, 2024
indicated that interventions were significantly changed for Resident R96 to include taking transmission
based precaustions when providing care or visiting this resident. The nursing progress note dated February
15, 2024 indicated that Resident R96 had a persistent cough.
Interview with Resident R96's responsible party/family member at 1:00 p.m., on February 27, 2024,
revealed that the family member was not notified of the need to alter Resident R96's treatment and care
due to the fact that Resident R96 was diagnosed as being positive for the virus that causes COVID-19 on
February 13, 2024. The family member reported visiting the facility on February 14, 2024 and having to ask
nursing staff, the medical status of Resident R96.
Interview with Employee E2, the Director of Nursing, at 9:00 on February 28, 2024 confirmed that the
facility had no documentation to indicate that the responsible party for Resident R96 was notified of a
significant change (postive results for COVID-19 testing) or change in medical status on
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
396120
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396120
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wyncote Care Center
208 Fernbrook Avenue
Wyncote, PA 19095
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
February 13, 2024.
Level of Harm - Minimal harm
or potential for actual harm
Clinical record documentation for Resident R97 indicated that this resident was admitted to the facility on
[DATE] and had diagnoses of osteoporosis (brittle bones), rheumatoid arthritis(autoimmune disease of joint
swelling, redness or warmth) and infection of the internal fixation device of the ulna (forearm).
Residents Affected - Few
Clinical record review for Resident R97 revealed that the resident reported to the Licensed nurse on
February 8, 2024 that she had fallen from the toilet, in the bathroom on February 7, 2024, at approximately
6:00 p.m. The nursing assistant responsible for this resident reported that she was clearing a path or
clearing the room to the resident's bed, when she saw the resident fall in the bathroom.
Review of facility's investigation of alleged abuse, neglect and misappropriation of property dated February
8, 2024 indicated that the nursing assistant assigned to provide care to Resident R97 failed to report to the
licensed nurse that Resident R97 experienced a fall on February 7, 2024. The fall occurred in the bathroom
on February 7, 2024 for Resident R97. After the fall occurred, the nursing assistant responsible for Resident
R97 asked another nursing assistant to assist the resident from the floor and they placed Resident R97 into
the wheelchair and into bed on February 7, 2024.
Continued review of the faciltiy's investigation revealed that the resident's incident/accident was
consequently not reported to the physician, by the licensed nurse, on February 7, 2024, for required
intervention post fall. The investigation report form indicated that the facility was not aware of any
incident/accident for Resident R97 until the resident reported the incident on February 8, 2024.
Interview with the Director of Nursing, Employee E2, on February 29, 2024 confirmed that lack of
notification of the physician of an incident/accident (fall) involving Resident R97 on February 7, 2024.
Employee E2, Director of Nursing also confirmed that the lack of notification of the physician, resulted in a
delay of assessment, monitoring and potential treatment for Resident R97.
28 Pa. Code 211.10(d) Resident care policies
28 Pa. Code 211.12(c)(d)(1)(5) Nursing services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396120
If continuation sheet
Page 2 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396120
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wyncote Care Center
208 Fernbrook Avenue
Wyncote, PA 19095
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
Based facility policy, observation, and interviews, it was determined that facility failed to secure residents
privacy relating to confidential medical records for 5 out of 42 residents reviewed. (Residents; R14, R28,
R37, R11, and R1)
Residents Affected - Some
Findings include:
Review of the center for Disease Control and Prevention (CDC), Public health law titled the Health
Insurance Portability and Accountability Act of 1996 (HIPAA) revealed that HIPAA is a federal law that
required the creation of national standards to protect sensitive patient health information from being
disclosed without the patient's consent or knowledge. The US Department of Health and Human Services
(HHS) issued the HIPAA Privacy Rule to implement the requirements of HIPAA. The HIPAA Security Rule
protects a subset of information covered by the Privacy Rule which is a set of national standards for the
protection of certain health information. The U.S. Department of Health and Human Services (HHS) issued
the Privacy Rule to implement the requirement of the Health Insurance Portability and Accountability Act of
1996 (HIPAA). The Privacy Rule standards address the use and disclosure of individuals' health
information-called protected health information.
Review of the facility policy titled Transmission-based Precautions last revised June 20, 2023, revealed that
the Infection preventionist will identify the type of transmission-based precautions and notification will be
placed on the residents doors to which transmission based precaution is implemented, the selection and
use of personal protective equipment (PPE), and the clinical conditions for which specific PPE should be
used.
Observation of the facility Second floor nursing unit on February 27, 2023 at 10:40 a.m. revealed residents
rooms: 404, 419, 420, 422, and 428 with a red colored sign hanging on the outside of the doors for
everyone to see, which revealed the residents occupying those rooms were identified as being covid
positive.
Interview with Licensed nurse, Employee E18, at time of observation above, confirmed that the signs on
these doors declared the residents diagnosis of covid positive.
28 Pa. Code 210.14(a) Responsibility of licensee
28 Pa. Code 201.18(b)(1) Management
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396120
If continuation sheet
Page 3 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396120
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wyncote Care Center
208 Fernbrook Avenue
Wyncote, PA 19095
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record reviews, interviews with staff and review of facility documentation, it was determined that the
facility failed to ensure adequate supervision and assistive devices to prevent accidents for one of two
residents reviewed with falls. (Resident R97)
Findings include:
Review of Resident R97's admission assessment dated [DATE] indicated that the resident was able to
make needs know with cognitively intact decision making. The resident was dependent on one staff
member for toileting hygiene (ability to maintain perineal hygiene), substantial/maximal assistance to
perform sit to stand, and partial to moderate assistance with walking ten feet. Continued review of the
resident assesment revealed that the resident was frequently incontinent of bladder and bowel.
Review of clinical record documentation dated January 9, 2024 indicated that this resident had diagnoses
that included: osteoporosis (brittle bones), rheumatoid arthritis s(autoimmune disease of joint swelling,
redness or warmth) and infection of the internal fixation device of the ulna (forearm).
Review of Resident R97's care plan revealed that the resident was at risk for falls. Interventions included to
provide Resident R97 with one person assist with all transfers (how a resident moves from surface to
surface). The resident's care plan also indicated that Resident R97 required assistance of one staff member
with bathroom needs and incontinence care of bowel and bladder.
Review of occupational and physical therapy documentation dated January 10, 2024 through February 6,
2024 indicated that Resident R97 required stand by assistance and safety cues to prepare for a transfer.
The assessment also indicated that Resident R97 required the support of one person for standing from the
sitting position and required care giver assistance to ambulate with the wheeled walker.
Interview with the Employee E3, a physical therapist, at 1:00 p.m., on February 29, 2024 confirmed that
Resident R97 required stand by assistance to transfer and stand safely. The therapist also confirmed,
during this interview, that Resident R97 required care giver hands on assistance for safe toileting.
Clinical record review for Resident R97 revealed that this resident reported to the licensed nurse on
February 8, 2024 that she had fallen from the toilet, in the bathroom on February 7, 2024. The facility
incident report indicated that the nursing assistant responsible for assisting Resident R97 with toileting,
standing, transferring and ambulating on February 7, 2024 said that she was clearing a path or moving
things out of the way, to the resident's bed, when she saw the resident fall.
Interview with employee E2, the Director of Nursing, at 9:00 a.m., on March 1, 2024 confirmed that the
nursing assistant responsible for providing toileting, standing, transferring and ambulation assistance for
Resident R97 on February 7, 2024; failed to provide this assistance as care planned for Resident R97. The
Director of Nursing confirmed during this interview that the lack of proper assistance by the nursing
assistance, during toileting, resulting in a fall for Resident R97 on February 7, 2024.
28 Pa. Code 211.12(c)(d)(1)Nursing services
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396120
If continuation sheet
Page 4 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396120
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wyncote Care Center
208 Fernbrook Avenue
Wyncote, PA 19095
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
28 Pa. Code 201.18(b)(1) Management
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396120
If continuation sheet
Page 5 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396120
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wyncote Care Center
208 Fernbrook Avenue
Wyncote, PA 19095
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
Based on facility policy, observation, interview with residents and staff and review of facility documentation,
it was determined that the facility failed to ensure that all nursing staff possess the competencies and skill
sets necessary to provide nursing and related services for three of twenty nine residents reviewed relating
staff response to call bells, resident needs and nursing required skills. (Resident R16, Resident R39 and
Resident R149)
Findings include:
Review of facility policy titled Call System and Response revised February 21, 2020, revealed that the
facility will maintain a functional communication system from residents' rooms, bathrooms, and bathing
areas. All resident call bells will be answered in a timely manner. Further review of this policy states that
answering the call system is primarily the responsibilities of the certified nurse assistants. However, when a
resident's call light is activated, the nearest available employee is to respond.
Interview with Resident R16 on February 27, 2024 at 10:40 a.m., revealed that his major concern and
complaint of the facility that the call bell was not answered in a timely manner. He continued the interview
with an example as recent as the same morning of the interview, Resident R16 activated his call bell in
need of toileting and stated he waited an hour for an employee to respond to the call bell. At the time of this
interview Resident R16 activated his call bell, there was no response to the call for a period of forty-four
minutes. This time was also confirmed in a call bell audit provided by the Director of Nursing, Employee E2.
Interview with Resident R39 on February 28, 2024, at 11:30 a.m. revealed that Resident R39 was observed
in gown. The resident expressed that she has been waiting since 6:30 a.m. to be cleansed and dressed.
Resident R39 stated that she has requested to be assisted with these activities of daily living (ADLs) and
was told later. During this interview, Resident R 39 initiated her call bell, nurse aide, Employee E13 ,
responded and stated that
Resident R39 had to wait until physical therapy could assists in cleaning and dressing of this resident.
Interview with Physical therapist Employee E3 , February 28, 12:30 p.m. revealed that Resident R39
required a two person assists however did not need to wait for physical therapy to complete this tasks.
Employee E3 revealed that any employee could assists with these tasks.
Review of the facility's job description of register nurses revealed that this position essential duties includes
assess residents, plans, and implements care plans, receives reports, and relays information to nursing
staff, informs physician of resident changes, orders medications as well as is performs resident treatments
designed to be done by a licensed nurse, including wound care. Further review of this policy reveals that all
supervisors are accountable for their own performance as well as the performance of their direct reports
and are accountable to clearly communicate and reinforce department goals and individual job
performance expectations.
Observation of Licensed nurse, Employee E18 providing wound care to Resident R149 on February 27,
2023, at 12:10 p.m. revealed that Employee E18 was unprepared and unknowledgeable of Resident R149.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396120
If continuation sheet
Page 6 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396120
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wyncote Care Center
208 Fernbrook Avenue
Wyncote, PA 19095
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Licensed nurse, Employee E18 had limited information pertaining to this resident wounds and care needs.
Licensed nurse, Employee E16 was unprepared needing to leaving the room twice for supplies, Licensed
nurse, Employee E16 was unaware of location of wounds, condition, and proper wound care techniques.
Interview with Licensed nurse, Employee E16 at time of observation revealed that this was her first day, she
was not provided information or training of wound care.
Residents Affected - Few
Interview with Education Training Instructor, Employee E10 revealed that Licensed nurse, Employee E18
completed her orientation and skills needed for wound care would have been achieved on the floor training.
This employee was not assigned to any resident that needed or were provided wound care during on the
floor training, therefore was not instructed or provided any practice prior to provided Resident R149's
wound care.
28 Pa. Code 201.20 (a)(6)(b) Staff development
28 Pa. Code 211.12 (c)(d)(1)(5) Nursing Services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396120
If continuation sheet
Page 7 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
396120
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wyncote Care Center
208 Fernbrook Avenue
Wyncote, PA 19095
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations of the daily meal preparation and delivery from the Food and Nutrition Department
to the nursing unit for 41 of 46 residents reviewed and interviews with staff, it was determined that the
facility failed to ensure that essential resident care equipment, for the food service operation was
maintained in safe operating condition.
Residents Affected - Some
Findings include:
Observations on February 27, 2024 during the noon meal service revealed that the dietary staff was not
using the plate warmer according to manufacturer's recommendations. There were no lids in place above
the lowerator wells. The every day china plates were stacked above the food service equipment's warming
mechanism; preventing proper heating of the dishware.
Observations on February 27 and March 1, 2024 during the plating of foods and beverages and assembly
of meal trays; revealed that dietary staff were using opened slotted carts and opened push carts to deliver
meals throughout the hallways on the nursing units and into each resident room.
Observations on February 27 and March 1, 2024 of the food service equipment being used to deliver the
breakfast, lunch and dinner meals for the residents eating inside their rooms, revealed that the entire
thermal set of food service equipment for plating, transporting and delivery of hot foods was not available
for use. There were no metal pellets as specified by the equipment manufacturer for the dietary services.
Interview with the Director of Dietary, Employee E11 at 11:30 a.m., on February 27, 2024 and the dietary
staff, Employees E5, E6 and E7 confirmed that the thermal heating equipment (pellets) manufactured to
keep foods hot and safe during plating, transportation and delivery to each resident's room for breakfast
lunch and dinner, were not being used according to manufacturer's recommendations and standards of the
food service operation to ensure food service safety.
28 Pa. Code 201.18(b)(1)(3)(e)(1) Management
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
396120
If continuation sheet
Page 8 of 8